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CommentSold supports nearly 7,000 merchants, with more than 100 of those merchants generating more than $500 thousand in monthly sales
USA, Canada, Australia, WorldWide
I love my experience with CommentSold. I frequently utilize the chat function to ask for assistance, our Account Strategist is so friendly and helpful, and we LOVE the APP.
I also dont have to be the bad guy when everyone is fighting over who bought what or if I invoiced already. The spftware does all that itself.
The automated invoicing is the best part. Not having to keep track of comments and emails is so amazing.
Every now and then it glitches and I miss someone’s orde and that’s so frustrujg.
Love how you can post all your pictures in one place, break them down into albums, and price however you'd like. The pictures are vibrant and everything is laid out wonderfully.
CommentSold has pushed my business through the next level. We never would have done live sales due to the massive amount of time it would take invoicing and room for error.
The software is amazing. I cannot say enough good things about your customer service reps. I feel like I've got a "friend" out there who handles things ASAP once I send a request.
I have had a few customers hit the trash button on the wrong item. I also wish they had an app for my phone, so I can answer questions for customers if I am away from my computer.
As someone who is a little tech challenged I love using it, I think it is super easy and manageable.
Without kentro our inventory department would be a disaster.
I love how easy the platform is for me to place orders & track them. I also really like how the person on the receiving end of the order gets immediately notified of the whereabouts of their package.
My only complaint is every time I click on an order under sales orders, it takes me back to the home page of orders instead of staying on the specific page.
Whenever we want to add something or improve a part of Kentro or process it’s always manageable and easy to fix. The real time features and historical data is all very useful.
Sometimes the format is difficult to navigate, for example scrolling left and right in different lines (e.g. orders).
The staff is extremely helpful in adjusting the system to my company's needs, overall a great experience working with Kentro.
No major red flags - it has exceeded expectations. Kentro seems to have a solid foundation, with many new features on the roadmap, particularly added functionality for demand and revenue forecasting.
Karissa: Hi, I'm Karissa. I am the owner of my company and I give CommentSold a five out of five review, for more reviews like this click below. Before I used CommentSold, I had used Shopify for my online store and I just was not really getting the traffic that I needed to continue. So I went from there to Squarespace and Squarespace was not really helping either. So I decided to transition to CommentSold, which has a great connection to Facebook and allowing you to do lives through Facebook to help your online store grow. I chose CommentSold for multiple reasons. One of them a friend had recommended the product or the software for me, and I really trusted her opinion. I also chose CommentSold because of the direct connection with Facebook and Instagram, making it super easy to run my business and CommentSold is a very easy platform to work on. The people are very helpful in helping you figure out what you need to do with the platform. And overall, it has just been a really great experience. For the most part getting started with CommentSold was super easy. They have the plan to get you started laid out. There were a few hiccups on my end, but nothing that the support team could not help me with. So I was very pleased with getting started and getting the ball rolling and the help that I received. I definitely recommend CommentSold if you have an online retail business, because CommentSold is really going to help you take your business a step further and integrating it into social media platforms. That's where your customers are. So that's where you want to be having your online business and CommentSold is perfect for that.
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