# Compare Datarails vs Better Reports 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Datarails and Better Reports based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/177451-228181/DataRails-vs-Better-Reports

---

# Datarails vs Better Reports Features and Cost Comparison

Last updated June 9th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

DatarailsBetter Reports2/4 selected

[Datarails](https://www.capterra.com/p/177451/DataRails/)[4.7 (221)](https://www.capterra.com/p/177451/DataRails/reviews/)

[Better Reports](https://www.capterra.com/p/228181/Better-Reports/)[4.9 (169)](https://www.capterra.com/p/228181/Better-Reports/reviews/)

[## Datarails](https://www.capterra.com/p/177451/DataRails/)[4.7 (221)](https://www.capterra.com/p/177451/DataRails/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.5

Customer Service

4.8

Reviews Sentiment

Based on [221 reviews](#user-reviews)

Positive

220

Neutral

1

Negative

0

[## Better Reports](https://www.capterra.com/p/228181/Better-Reports/)[4.9 (169)](https://www.capterra.com/p/228181/Better-Reports/reviews/)

Starting Price

$19.90/month

Value-for-Money

4.8

Functionality

4.8

Ease of Use

4.5

Customer Service

5

Reviews Sentiment

Based on [169 reviews](#user-reviews)

Positive

169

Neutral

0

Negative

0

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 2,762 reviews from reporting software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

73%Fit

Missing features

Not enough reviews

Feature ratings

Reporting/Analytics

4.6

Customizable Reports

4.7

Workflow Management

5.0

Real-Time Data

4.5

Customizable Templates

NA

65%Fit

Missing features

Feature ratings

Reporting/Analytics

4.9

Customizable Reports

4.9

Workflow Management

NA

Real-Time Data

4.9

Customizable Templates

NA

User satisfaction

User satisfaction

4.7

User reviews[221](https://www.capterra.com/p/177451/DataRails/reviews/)

Ease of use

4.5

Functionality

4.6

Value for money

4.6

Customer support

4.8

User satisfaction

4.9

User reviews[169](https://www.capterra.com/p/228181/Better-Reports/reviews/)

Ease of use

4.5

Functionality

4.8

Value for money

4.8

Customer support

5.0

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$19.90Usage Based, Per Month

-   Free version
-   Free trial

Best for

Best for

Datarails is designed for finance professionals at SMBs and enterprise companies.

Best for

Better Reports is targeted at small and medium businesses that need to analyze the data locked in their apps (Shopify, Stripe, QuickBooks Online, etc...).

## User reviews

Pros & cons

JW

Jen W.

Director of Accounting and Finance

> "We are able to add non-finanical metrics into the system for reporting faster than we could before and able to get operations different views of the..."

[See full review](https://www.capterra.com/p/177451/DataRails/#Capterra___7099174)

SF

Sophie F.

Group Financial Accountant

> "At times, I found the initial data input a bit confusing. As datarails wants to show everything in a format that is 'positive' on the balance sheet, the..."

[See full review](https://www.capterra.com/p/177451/DataRails/#Capterra___7099062)

VR

Verified Reviewer

Vice President Financial Planning and Analysis

> "It has helped streamline budgeting, forecasting, financial reporting, and executive dashboarding while allowing our team to continue working within..."

[See full review](https://www.capterra.com/p/177451/DataRails/#Capterra___7156959)

SZ

Saba Z.

Accounts Manager

> "The Excel add-in can become sluggish or bloated when working with large datasets, multiple tabs, or complex financial models."

[See full review](https://www.capterra.com/p/177451/DataRails/#Capterra___7117450)

CM

Connor M.

Financial Analyst

> "I really liked the feature to perform lookups and link multiple data mappers from different file box's to a single consolidated table, the excel add in..."

[See full review](https://www.capterra.com/p/177451/DataRails/#Capterra___7063631)

JW

Jen W.

Director of Accounting and Finance

> "I do feel a bit like we were undersold on the complexity of the system and all the mappings as it has taken us a bit a time to really learn how to get..."

[See full review](https://www.capterra.com/p/177451/DataRails/#Capterra___7099174)

NL

Nick L.

Finance Manager

> "It's a very powerful tool that is dynamic enough to present all customized cuts of our financial data that we need to drive insights and assist with..."

[See full review](https://www.capterra.com/p/177451/DataRails/#Capterra___7161305)

AP

Amber P.

Invoice Coordinator

> "Excel performance can be sluggish, since it sits on top of Excel, large workbooks with lots of tabs can become slow to refresh or load."

[See full review](https://www.capterra.com/p/177451/DataRails/#Capterra___7159822)

SC

Stephen C.

Corporate Controller

> "The dashboards have simplified executive visibility into key clinical and operational metrics. And the customer service team follows a..."

[See full review](https://www.capterra.com/p/177451/DataRails/#Capterra___7069526)

SC

Stephen C.

Corporate Controller

> "The Storyboards narrative tool can sometimes glitch if you don't size or format the visuals to the board's native resolution."

[See full review](https://www.capterra.com/p/177451/DataRails/#Capterra___7069526)

Edward B.

Financial Data Analyst

> "We use DataRails daily for all of our financial reporting so we definitely make the most out of the price - customer support and online help is always..."

[See full review](https://www.capterra.com/p/177451/DataRails/#Capterra___7119384)

Edward B.

Financial Data Analyst

> "It’s up to our team to keep the mapping airtight; otherwise, it can quickly turn into a headache when you have to go back and rework the data structure."

[See full review](https://www.capterra.com/p/177451/DataRails/#Capterra___7119384)

VR

Verified Reviewer

financial analyst

> "It has helped significantly with group consolidation across different data sources and made FP&A processes more centralized and efficient, especially by..."

[See full review](https://www.capterra.com/p/177451/DataRails/#Capterra___7144144)

HG

Hasnat G.

Operational Controller

> "No native web forms for data input, which limits collaboration with non-finance teams"

[See full review](https://www.capterra.com/p/177451/DataRails/#Capterra___7122142)

TR

Thilini R.

Finance Analyst

> "I particularly appreciated its ability to consolidate data from multiple sources and create insightful dashboards that make complex data easier to..."

[See full review](https://www.capterra.com/p/177451/DataRails/#Capterra___7162511)

MP

Markand P.

Financial Consultant

> "We have had numerous occasions where refreshing data in a spreadsheet is taking far too long and files have to be crashed out."

[See full review](https://www.capterra.com/p/177451/DataRails/#Capterra___7099139)

CD

Carlos D.

CFO COO

> "The real-time data integration across systems created a single, accurate source of truth, improving both insight quality and decision-making."

[See full review](https://www.capterra.com/p/177451/DataRails/#Capterra___7116033)

SU

Safa U.

Finance Analyst

> "Sometimes there is a lag in certain features, and we're not aware of any updates that have taken place recently, which is causing the lag"

[See full review](https://www.capterra.com/p/177451/DataRails/#Capterra___7157577)

TR

Thilini R.

Finance Analyst

> "The platform is user-friendly, integrates well with Excel, and significantly streamlines financial planning, reporting, and analysis processes."

[See full review](https://www.capterra.com/p/177451/DataRails/#Capterra___7162511)

EJ

Emma J.

VP of Finance

> "The implementation took a lot longer than anticipated due to some API connectivity issues between platforms and changes in the team"

[See full review](https://www.capterra.com/p/177451/DataRails/#Capterra___7121815)

EP

Elizabeth P.

BI Lead

> "I also like the version control and data storage features, which let us roll back to previous versions and review historical data."

[See full review](https://www.capterra.com/p/177451/DataRails/#Capterra___7092736)

VR

Verified Reviewer

Vice President Financial Planning and Analysis

> "Some advanced reporting and dashboard customization features were less intuitive than expected."

[See full review](https://www.capterra.com/p/177451/DataRails/#Capterra___7156959)

Urvesh P.

CFO

> "We are using Datarails beyond finance, it supports sales performance management, leading indicators, and commercial insight."

[See full review](https://www.capterra.com/p/177451/DataRails/#Capterra___7104745)

VR

Verified Reviewer

Director of Operations

> "The interface isn’t intuitive, and many tasks require trial and error or additional support to complete."

[See full review](https://www.capterra.com/p/177451/DataRails/#Capterra___7059095)

Ethan S.

Accounting

> "We consolidated our core platforms into a unified system, enabling cross-channel functionality and data integration that previously wasn’t possible."

[See full review](https://www.capterra.com/p/177451/DataRails/#Capterra___7117138)

Edward B.

Financial Data Analyst

> "That often means spending extra time searching for the right metrics and, in the worst case, reporting the wrong numbers."

[See full review](https://www.capterra.com/p/177451/DataRails/#Capterra___7119384)

AD

Alexandra D.

Director

> "Datarails has been an impressive addition to our financial workflow, offering clarity where manual processes once created delays and blind spots."

[See full review](https://www.capterra.com/p/177451/DataRails/#Capterra___7134943)

VR

Verified Reviewer

Commercial Finance Manager

> "Customer support only reply via email therefore this causes delays when there is probably an easy fix to an issue"

[See full review](https://www.capterra.com/p/177451/DataRails/#Capterra___7138920)

AC

Allie C.

Director - Planning

> "We really appreciate the flexibility of custom reporting and dashboards, which makes it easy to share insights in the format our team and stakeholders..."

[See full review](https://www.capterra.com/p/177451/DataRails/#Capterra___7098635)

AJ

Aaditya J.

Finance and Data Analyst

> "The widget customization can be limiting at times."

[See full review](https://www.capterra.com/p/177451/DataRails/#Capterra___7109763)

EJ

Emma J.

VP of Finance

> "Love the fact that we can now connect multiple platforms to Datarails and refresh all the data instantaneously for financial modeling and planning."

[See full review](https://www.capterra.com/p/177451/DataRails/#Capterra___7121815)

JD

Joseph D.

Financial Analyst

> "I have had times where I have reached out to customer support and I was instantly passed off to the engineering team with no resolution in sight."

[See full review](https://www.capterra.com/p/177451/DataRails/#Capterra___7157199)

RS

Robert S.

Senior Manager

> "We went from having enormous, clunky Excel files to having a Datarails report package that could be refreshed instantly and didn't crash the computer."

[See full review](https://www.capterra.com/p/177451/DataRails/#Capterra___7153935)

JD

Joseph D.

Financial Analyst

> "We run into random bugs and sometimes that causes crucial delays."

[See full review](https://www.capterra.com/p/177451/DataRails/#Capterra___7157199)

Richard F.

Technical Consultant

> "I have been very impressed by how quickly our finance team has been able to adopt and build new Dashboards as well as understanding how to import..."

[See full review](https://www.capterra.com/p/177451/DataRails/#Capterra___7105144)

JN

Justin N.

CFO

> "Some elements I'm having to download and load manually to be able to use the system."

[See full review](https://www.capterra.com/p/177451/DataRails/#Capterra___7111698)

Amari S.

Finance Business Partner

> "Datarails allows you to just right click and drill down which i find immensely helpful for my day to day activities as a finance business partner."

[See full review](https://www.capterra.com/p/177451/DataRails/#Capterra___7099031)

RF

Rich F.

Finance Director

> "Xero issue mainly but the sync function limitations. "

[See full review](https://www.capterra.com/p/177451/DataRails/#Capterra___7121201)

MS

Matthew S.

Finance and Payroll Specialist

> "The one item that I appreciate most about Datarails is the seamless integration of date into the various spreadsheets and reports that have been created..."

[See full review](https://www.capterra.com/p/177451/DataRails/#Capterra___7044085)

SS

Sam S.

Head of Commercial Finance

> "It’s quite annoying that Datarails is so sensitive to capitalization and lowercase."

[See full review](https://www.capterra.com/p/177451/DataRails/#Capterra___7093386)

SF

Sophie F.

Group Financial Accountant

> "Datarails has enabled us to do real time updates on our reporting really easily through the excel add in."

[See full review](https://www.capterra.com/p/177451/DataRails/#Capterra___7099062)

Urvesh P.

CFO

> "The AI features are still in their early stages and not yet as impactful as they could be."

[See full review](https://www.capterra.com/p/177451/DataRails/#Capterra___7104745)

Alan Roberto C.

Finance Senior Manager

> "It’s a powerful tool that helps us deliver accurate insights quickly, and I’m excited to explore more advanced features like charts and custom reports."

[See full review](https://www.capterra.com/p/177451/DataRails/#Capterra___7068303)

Zachery M.

CFO

> "It seems like we get billed for additional licenses when we switch them around"

[See full review](https://www.capterra.com/p/177451/DataRails/#Capterra___7158212)

BB

Brad B.

Assistant Controller

> "The data mapping functionality is a really great way to get your data into a structured table setup that you can access anywhere in Datarails or Excel."

[See full review](https://www.capterra.com/p/177451/DataRails/#Capterra___7046700)

MH

Matt H.

Senior accountant

> "Some look ups do not always work and you really have to sort it out on the back end as to what happened, when sometimes you just want your data."

[See full review](https://www.capterra.com/p/177451/DataRails/#Capterra___6832369)

TS

Thomas S.

Senior FP and A

> "It has significantly streamlined reporting processes and improved data accuracy, making it a valuable addition to the finance function."

[See full review](https://www.capterra.com/p/177451/DataRails/#Capterra___7145022)

LF

Laura F.

Senior Commercial Finance Manager

> "Lastly we went through a couple of months with difficult communication and handover when I joined."

[See full review](https://www.capterra.com/p/177451/DataRails/#Capterra___7102725)

JH

Jason H.

Finance Director

> "It has made the monthly sale forecasting process easy to manage, control versions and automatically update rolling forecasts."

[See full review](https://www.capterra.com/p/177451/DataRails/#Capterra___7099133)

EJ

Ethan J.

Senior FPA Analyst

> "Parts of the web environment can be clunky and difficult to use."

[See full review](https://www.capterra.com/p/177451/DataRails/#Capterra___7161317)

TS

Thomas S.

Senior FP and A

> "The automation of data consolidation and reporting is a huge time saver, reducing manual work and risk of error."

[See full review](https://www.capterra.com/p/177451/DataRails/#Capterra___7145022)

BB

Brad B.

Assistant Controller

> "It took weeks/months into the implementation of asking and eventually getting a new more experienced implementer to show us this process (which wasn't..."

[See full review](https://www.capterra.com/p/177451/DataRails/#Capterra___7046700)

MP

Monica P.

Finance Director

> "It has helped streamline board reporting, improve financial transparency, and save significant preparation time for our team."

[See full review](https://www.capterra.com/p/177451/DataRails/#Capterra___7149720)

VR

Verified Reviewer

Director of Financial Planning and Analysis

> "I also am not a fan of my boss having to share reports with me."

[See full review](https://www.capterra.com/p/177451/DataRails/#Capterra___7091511)

CW

Charlie W.

Financial Performance and Analysis Manager

> "All our team are able to access all areas of the online database without issues of operating software and obtain information that would usually be in..."

[See full review](https://www.capterra.com/p/177451/DataRails/#Capterra___7046911)

KL

Kyle L.

CFO

> "Not much that I haven't liked about Datarails, other than at times the platform gets bogged down and takes a long time to refresh. "

[See full review](https://www.capterra.com/p/177451/DataRails/#Capterra___6618874)

VR

Verified Reviewer

Director of Operations

> "The reporting outputs are clean and highly customizable, which makes reviewing and analyzing data much easier."

[See full review](https://www.capterra.com/p/177451/DataRails/#Capterra___7059095)

VR

Verified Reviewer

Senior Financial Analyst

> "Integration to our ERP system was more difficult than expected due to not having the expertise of both Workato and our system."

[See full review](https://www.capterra.com/p/177451/DataRails/#Capterra___6531318)

MP

Monica P.

Finance Director

> "Datarails has been a valuable tool for improving financial reporting, dashboard visibility, and budgeting efficiency."

[See full review](https://www.capterra.com/p/177451/DataRails/#Capterra___7149720)

NM

Naomi M.

Senior Director of Finance

> "When formulas are not working - hard to understand how they broke or what happened. "

[See full review](https://www.capterra.com/p/177451/DataRails/#Capterra___7044005)

DC

Dave C.

Financial Consultant

> "The financial reporting package is automated, and our budgeting/forecasting cycles are efficient and accurate"

[See full review](https://www.capterra.com/p/177451/DataRails/#Capterra___7118727)

SM

Sweekrut M.

Financial Planning and Analysis Manager

> "its difficult and time consuming to add 100 users at same time."

[See full review](https://www.capterra.com/p/177451/DataRails/#Capterra___6883046)

MP

Monica P.

Finance Director

> "Overall, it has helped save time, improve reporting accuracy, and provide faster access to meaningful financial data for decision-making."

[See full review](https://www.capterra.com/p/177451/DataRails/#Capterra___7149720)

DK

Dina K.

Sr Accountant

> "Customization can be very time-consuming."

[See full review](https://www.capterra.com/p/177451/DataRails/#Capterra___6868974)

TS

Thomas S.

Senior FP and A

> "It also offers strong version control and audit trail capabilities, which are very helpful for finance teams."

[See full review](https://www.capterra.com/p/177451/DataRails/#Capterra___7145022)

GM

Gideon M.

Director of Strategic Finance

> "Some of the excel add-in functionality does not always appear to work."

[See full review](https://www.capterra.com/p/177451/DataRails/#Capterra___6515909)

Katie R.

CFO

> "Datarails makes it so easy to manipulate lots of data, from multiple sources into meaningful reports and dashboards. "

[See full review](https://www.capterra.com/p/177451/DataRails/#Capterra___7065341)

BR

Braxton R.

Controller

> "The user interface can be rough to pick up on when using the mapper and other tools."

[See full review](https://www.capterra.com/p/177451/DataRails/#Capterra___6464300)

AZ

Anna Z.

Head of Financial Planning and Analysis

> "Datarails helps me to deliver business critical analysis in a short period of time."

[See full review](https://www.capterra.com/p/177451/DataRails/#Capterra___7112156)

TK

Thomas K.

VP of Finance

> "I think the implementation phase is a little long."

[See full review](https://www.capterra.com/p/177451/DataRails/#Capterra___7050324)

Donavan L.

Chief Financial Officer

> "Datarails have been very helpful in supporting us provide more efficient financial reports and analysis to non financial users."

[See full review](https://www.capterra.com/p/177451/DataRails/#Capterra___7147297)

CF

Corine F.

Controller

> "they'll just stop working."

[See full review](https://www.capterra.com/p/177451/DataRails/#Capterra___7059860)

MR

Manjit R.

Management Accountant

> "the flexibility of Excel but adds structure and automation, making consolidation and reporting far more efficient and reliable."

[See full review](https://www.capterra.com/p/177451/DataRails/#Capterra___7105219)

JR

Jai R.

Financial analyst

> "in the begining using datarails formulas was a little hard"

[See full review](https://www.capterra.com/p/177451/DataRails/#Capterra___6586791)

Richard F.

VP

> "The ability to track version changes and share data across multiple user groups makes the tool very valuable in scenario analysis."

[See full review](https://www.capterra.com/p/177451/DataRails/#Capterra___6879648)

CB

Charlene B.

IT Service Compliance Analyst

> "It can be confusing during the initial set up of importing data etc."

[See full review](https://www.capterra.com/p/177451/DataRails/#Capterra___6621039)

HG

Hasnat G.

Operational Controller

> "It strikes a good balance between automation and familiarity, allowing teams to improve efficiency while continuing to work in a tool they already..."

[See full review](https://www.capterra.com/p/177451/DataRails/#Capterra___7122142)

JM

Jennifer M.

Controller

> "It has taken much longer to implement than I expected."

[See full review](https://www.capterra.com/p/177451/DataRails/#Capterra___7055638)

JF

Jim F.

Chief Financial Officer

> "I've been in the accounting profession (internal/private) for over 30 years and this product can assist so many smaller companies that have tremendous..."

[See full review](https://www.capterra.com/p/177451/DataRails/#Capterra___7057000)

BD

Bogue D.

Data Analyst

> "Even people with some background in excel have a tough time with all of the functionality offered."

[See full review](https://www.capterra.com/p/177451/DataRails/#Capterra___6358839)

[View Reviews](https://www.capterra.com/p/177451/DataRails/reviews/)

Becky D.

owner

> "Anytime I am looking to run a specific report and I am unsure where to find the numbers they have been extremely helpful..."

[See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___7096868)

LC

Libby C.

Customer Service and Marketing Specialist

> "It's difficult to find the correct starting report sometimes, permissions issues may get in the way of the project."

[See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___7154805)

MW

Mitch W.

Senior Director of Ecommerce

> "Better Reports effortlessly addresses any gaps in your Shopify data, providing an extensive catalog of ready-to-use..."

[See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___6405043)

AO

Alan O.

warehouse manager

> "I still struggle to create mine my own reports, not exactly sure if I’m doing it right."

[See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___7155357)

MA

Marcela A.

DTC E-commerce Retail Inventory Control Supervisor

> "It has helped me track sales, inventory, and refunds more accurately than Shopify’s native tools."

[See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___7017984)

JS

Jake S.

Technical Operations Manager

> "My finance team relies on it and the only times it lets them down, it's an issue with shopify, not Better Reports."

[See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___6803957)

NC

Nick C.

Director

> "Better Reports enables us to get any data out of Shopify easily, on a schedule if wished. "

[See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___7006473)

JS

Jake S.

Technical Operations Manager

> "Some items could maybe be a bit clearer, but honestly like most people I don't always read things thoroughly and submit a..."

[See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___6803957)

ZT

Zach T.

Head of Retail Operations and Tech

> "Platform itself has a slight learning curve but is extremely robust and can be used by both beginners and advanced users..."

[See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___7091067)

CR

Cody R.

Shopkeeper

> "I am unable to report on an cons at this time. "

[See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___6830087)

MA

Marcela A.

DTC E-commerce Retail Inventory Control Supervisor

> "I can automate reports to send directly to my inbox or team, which keeps everyone aligned."

[See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___7017984)

DL

Danielle L.

Store Manager and Division Trainer

> "It's difficult to make your own reports, sometimes, not because of anything Better Reports is doing!"

[See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___6827905)

BA

Bryan A.

Marketing

> "The data we have been able to extract has been critical to making informed decisions."

[See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___7107872)

VR

Verified Reviewer

CIO

> "Shopify's data can be hard to parse sometimes."

[See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___6652101)

DL

Danielle L.

Store Manager and Division Trainer

> "It's my go to for so many things that I have to do as a manager. When I help new managers, I make all of their custom..."

[See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___6827905)

FY

Facil Y.

IT Product Owner

> "Sometimes building a report is very difficult due to differences in the naming or mapping of attributes that Shopify uses..."

[See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___6052253)

MW

Mitch W.

Senior Director of Ecommerce

> "Custom report creation is also straightforward, and their exceptional support team is always available to assist or even..."

[See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___6405043)

RP

Roberto P.

Head of Operations

> "The interface is clunky and a bit complex."

[See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___6796950)

JS

Jake S.

Technical Operations Manager

> "Seriously- the product is great and makes extracting data from shopify much easier, but the support team is the shining..."

[See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___6803957)

FY

Facil Y.

IT Product Owner

> "This is mostly my fault for not learning this tool as well as I should and knowing what data sets are in each system..."

[See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___6052253)

AA

Aaron A.

Director of IT

> "The solution is robust and scalable, as they have price tiers that are dependent on what Shopify license you have. "

[See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___6827830)

JF

Jack F.

Finance Manager

> "The user interface is fairly basic and lacks features such as a 'refresh', 'undo' button which would be useful when..."

[See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___3592746)

SL

Shane L.

E-Commerce Management

> "It offers far more flexibility than Shopify’s built-in reporting tools, making it easy to pivot and aggregate data."

[See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___6707095)

AC

Agathe C.

Senior Merchandising Manager

> "Hiding the pre-set reports if they are not useful."

[See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___6191365)

WB

Will B.

Founder

> "For small business owners who enjoy data analytics but don't have the time and/or resources to set up a proper data..."

[See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___6773860)

RB

Robert B.

President

> "Our 2nd storefront is too low sales to justify installing the app."

[See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___3986528)

LC

Lauren C.

CFO

> "Anytime i need something custom that i can't figure out myself, the better reports team is able to help me with my issue..."

[See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___6338242)

JA

Jeannie A.

Chief Operating Officer

> "I often export to excel so that I can pivot and visualize the data the best way (which can be frustrating when I realize..."

[See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___3198498)

VR

Verified Reviewer

Director of Business Transformation

> "I always get the support I need, and they go the extra mile to resolve my requests. "

[See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___7080443)

AF

Annike F.

Finance Planner

> "Naming conventions sometimes confusingLayout of metrics a bit confusing"

[See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___4126253)

VR

Verified Reviewer

Director of Business Transformation

> "I always get the support I need, and they go the extra mile to resolve my requests."

[See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___7080443)

CM

Cody M.

Co-Founder

> "The visual reports (bars, graphs, etc.) are lacking and so the vast majority of the reports we use are purely numbers..."

[See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___2946010)

Lisa K.

Accounting

> "All the departments that interact with Shopify use the reports and it has worked very well for the company. "

[See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___6871013)

Angie A.

Owner

> "Anyway, their customer service is spot-on."

[See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___4709720)

JR

JOSEPH R.

CFO

> "Very easy, quick and thorough. Whenever we need a new report or a report with new tags, classifications or sorting, the..."

[See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___6531201)

WS

Whitney S.

Owner

> "The only negative I can think of is that if you're not already familiar with PivotTables, Tableau, and other similar..."

[See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___3504428)

KG

Kate G.

Director

> "The Better Reports team is incredibly responsive and impressively capable and creative at compiling and creating the..."

[See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___6819973)

MB

Megan B.

Director of Operations

> "I find building my own reports to not be as straightforward/intuitive as other things about Shopify."

[See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___3452466)

Becky D.

owner

> "Easy to use, helpful if you are not naturally strong at analyzing your numbers."

[See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___7096868)

RT

Robert T.

Accountant

> "Appearance and filtering options are a little clunky."

[See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___2991490)

NC

Nick C.

Director

> "It finds data I didn't know Shopify contained. But most of all, their support team are exceptional. "

[See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___7006473)

JA

Jeannie A.

Chief Operating Officer

> "Data visualization is a bit lack-luster."

[See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___3198498)

MA

Marcela A.

DTC E-commerce Retail Inventory Control Supervisor

> "Their customer support is fast and super helpful when I need a custom setup."

[See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___7017984)

ED

Ellie D.

Founder

> "I have nothing to add that I don't like."

[See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___3773553)

DK

Dana K.

Accounting Assistant slash Retail Scheduler

> "She created reports that are easy to read and understand."

[See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___7090362)

BG

Brandy G.

CEO

> "Some of the reports aren’t as easy to create on your own."

[See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___3123254)

DO

Debbie O.

Finance Manager

> "The agent I worked with cared and took the time to help!"

[See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___7107162)

CM

Cody M.

Co-Founder

> "The reports builder is slightly confusing."

[See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___2946010)

TR

Trevor R.

owner

> "I had specialized reports I was required to provide for my customer and Better Reports provided fast, friendly and caring..."

[See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___4964305)

SW

Spenser W.

CX Director

> "The lack of flexibility."

[See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___2993987)

SG

Sarah G.

eCommerce Specialist

> "Additional fields can be added (and support is quick to assist with these!)"

[See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___6853582)

SW

Spenser W.

CX Director

> "Very difficult to use as a new user."

[See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___2993987)

[View Reviews](https://www.capterra.com/p/228181/Better-Reports/reviews/)

## User interface

[Datarails](https://www.capterra.com/p/177451/DataRails/)

4.73 (221)

[Better Reports](https://www.capterra.com/p/228181/Better-Reports/)

4.93 (169)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Ad hoc Query

120

Important

Datarails

Top features

27/38

-   Access Controls/Permissions
-   Activity Dashboard
-   Ad hoc Query
-   Ad hoc Reporting
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Management
-   Collaboration Tools
-   Customizable Branding
-   Customizable Dashboard
-   Customizable Reports
-   Customizable Templates
-   Dashboard Creation
-   Data Connectors
-   Data Import/Export
-   Data Synchronization
-   Data Visualization
-   Drag & Drop
-   Financial Reporting
-   Forecasting
-   Generative AI
-   Marketing Reports
-   Multiple Data Sources
-   OLAP
-   Performance Metrics
-   Real-Time Data
-   Real-Time Reporting
-   Reporting/Analytics
-   Sales Reports
-   Scheduled/Automated Reports
-   Search/Filter
-   Single Sign On
-   Third-Party Integrations
-   Trend Analysis
-   Visual Analytics
-   Widgets
-   Workflow Management

[See all features](https://www.capterra.com/p/177451/DataRails/#features)

Better Reports

20/38

-   Access Controls/Permissions
-   Activity Dashboard
-   Ad hoc Query
-   Ad hoc Reporting
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Management
-   Collaboration Tools
-   Customizable Branding
-   Customizable Dashboard
-   Customizable Reports
-   Customizable Templates
-   Dashboard Creation
-   Data Connectors
-   Data Import/Export
-   Data Synchronization
-   Data Visualization
-   Drag & Drop
-   Financial Reporting
-   Forecasting
-   Generative AI
-   Marketing Reports
-   Multiple Data Sources
-   OLAP
-   Performance Metrics
-   Real-Time Data
-   Real-Time Reporting
-   Reporting/Analytics
-   Sales Reports
-   Scheduled/Automated Reports
-   Search/Filter
-   Single Sign On
-   Third-Party Integrations
-   Trend Analysis
-   Visual Analytics
-   Widgets
-   Workflow Management

[See all features](https://www.capterra.com/p/228181/Better-Reports/#features)

### Recognition

Datarails is recognized as a top-rated tool in 4 Capterra Shortlist reports

Best Value Financial ReportingSoftware (2022) 

Better Reports

Best Value ReportingSoftware (2026) 

Best Value ReportingSoftware (2025) 

Best Value ReportingSoftware (2024) 

Best Value ReportingSoftware (2023) 

Best Value ReportingSoftware (2022) 

### Deployment & support

Datarails

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Better Reports

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Datarails

-   By Datarails
-   Located in United States
-   Founded in 2015

Better Reports

-   By Better Reports
-   Located in Australia
-   Founded in

## Popular Comparisons

[Datarails](https://www.capterra.com/p/177451/DataRails/)[4.73 (221)](https://www.capterra.com/p/177451/DataRails/reviews/)

vs

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Contact vendor for pricing

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4.3

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[Better Reports](https://www.capterra.com/p/228181/Better-Reports/)[4.93 (169)](https://www.capterra.com/p/228181/Better-Reports/reviews/)

vs

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[Datarails](https://www.capterra.com/p/177451/DataRails/)[4.73 (221)](https://www.capterra.com/p/177451/DataRails/reviews/)

vs

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Contact vendor for pricing

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4.6

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4.3

4.5

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[Better Reports](https://www.capterra.com/p/228181/Better-Reports/)[4.93 (169)](https://www.capterra.com/p/228181/Better-Reports/reviews/)

vs

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$19.9/month

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Contact vendor for pricing

4.8

Features

4.6

4.5

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/177042-228181/Google-Analytics-vs-Better-Reports)

[Datarails](https://www.capterra.com/p/177451/DataRails/)[4.73 (221)](https://www.capterra.com/p/177451/DataRails/reviews/)

vs

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.23 (2,044)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Contact vendor for pricing

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Contact vendor for pricing

4.6

Features

4.2

4.5

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/135757-177451/NetSuite-vs-DataRails)

[Better Reports](https://www.capterra.com/p/228181/Better-Reports/)[4.93 (169)](https://www.capterra.com/p/228181/Better-Reports/reviews/)

vs

[Tableau](https://www.capterra.com/p/208764/Tableau/)[4.56 (2,352)](https://www.capterra.com/p/208764/Tableau/reviews/)

$19.9/month

Price

$15/month

4.8

Features

4.5

4.5

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/208764-228181/Tableau-vs-Better-Reports)

[Datarails](https://www.capterra.com/p/177451/DataRails/)[4.73 (221)](https://www.capterra.com/p/177451/DataRails/reviews/)

vs

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Contact vendor for pricing

Price

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4.6

Features

4.2

4.5

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/76-177451/Intacct-vs-DataRails)

[Better Reports](https://www.capterra.com/p/228181/Better-Reports/)[4.93 (169)](https://www.capterra.com/p/228181/Better-Reports/reviews/)

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Features

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4.5

Ease of Use

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4.6

Features

4.6

4.5

Ease of Use

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Contact vendor for pricing

4.8

Features

4.3

4.5

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[View full comparison](https://www.capterra.com/compare/190616-228181/Data-Studio-vs-Better-Reports)

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Contact vendor for pricing

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$2210/year

4.6

Features

4.4

4.5

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/174984-177451/QuickBooks-Enterprise-vs-DataRails)

[Better Reports](https://www.capterra.com/p/228181/Better-Reports/)[4.93 (169)](https://www.capterra.com/p/228181/Better-Reports/reviews/)

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4.8

Features

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