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Callture vs CloudTalk: Which is a better fit?

Updated on May 24th, 2024
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What's your intended use case?
Summary
Key features rated by users
Features selected based on 3,333 reviews from Telephony users.
% Fit
Not enough reviews
Feature ratings
VoIP Connection
--
VoIP
5.0
Call Routing
5.0
Call Center Management
4.9
Call Recording
4.6
% Fit
Not enough reviews
Feature ratings
VoIP Connection
3.5
VoIP
--
Call Routing
3.9
Call Center Management
4.0
Call Recording
4.2
User satisfaction
4.9
User reviews31
Ease of use
4.8
Functionality
4.8
Value for money
4.9
Customer support
4.8
4.4
User reviews263
Ease of use
4.5
Functionality
4.3
Value for money
4.2
Customer support
4.3
Price starts from
Monthly subscription
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

Designed for small to midsize businesses in insurance, real estate, healthcare, and other industries with phone services using call blocking, call recording, and more

CloudTalk is the perfect phone system for mid-sized companies looking to grow. Typically, it's used in sales for outbound calls and in customer service for inbound calls.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
Albert S
marketing manager
5.0

Speaker 1: My name is Albert. I am marketing manager and give a rating, a five star rating of iTalk. And if you want to see more reviews, click below. Before we use the German voice over IP system, but we have been not happy with it because we could not see our missed calls and lost a lot of leads, therefore we switch to CloudTalk, and now see every missed call and can follow-ups this lead. So reasons mainly have been since to see the missed calls. And I was impressed from the beginning about the service and service quality which I received from employees and support from CloudTalk. It was actually extremely easy, I managed in less than one working day to implement the system. I will recommend to try the trial period, which is offered from a CloudTalk because it's free if I remember for 14 days and everybody should try this trial version and convince himself.

How Capterra sources reviews
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User interface
No videos provided by vendor
182004 video thumbnail}
1 Video
No screenshots provided by vendor
182004
5 screenshots

Callture

9/35
  • Activity Dashboard
  • Auto-Dialer
  • Callback Scheduling
  • Call Disposition
  • Caller ID
  • Call List Management
  • Call Reporting
  • Call Scripting
  • Call Tracking
  • Call Transfer
  • Chat/Messaging
  • Conferencing
  • CRM
  • Customizable Reports
  • Interaction Tracking
  • Live Chat
  • Monitoring
  • Multi-Channel Communication
  • Predictive Dialer
  • Real-Time Monitoring
  • Reporting/Analytics
  • SMS Messaging
  • Text to Speech
  • Third-Party Integrations
  • Video Conferencing
  • Voice Mail
  • Automatic Call Distribution
  • Call Center Management
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Computer Telephony Integration
  • IVR
  • VoIP
  • VoIP Connection
See All features
Hide Telephony Software Features -

CloudTalk

Top Features
32/35
Show Telephony Software Features +
Callture
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
CloudTalk
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Callture
  • By Callture
  • Located in Canada
  • Founded in 1997
CloudTalk
  • By CloudTalk
  • Located in Slovakia
  • Founded in 2016
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