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My overall experience with Grab Your Reviews has been excellent. It delivered what it promised: More positive reviews for my business.
Sometimes the customers do not receive the emails asking them for a review, but this is more to do with the Spam filters on the receiving end.
The customer support is great and on top of helping me with any support i need fir my account and my clients accounts. They are open to input and committed to making their product better.
I can't think of features that are missing at this time.
I love being able to showcase our awesome reviews on our website. I can easily get reviews after a customer uses us where before it was like pulling teeth.
Other than that, the only "filter" that doesn't seem to work for me is the request to ignore reviews that do not contain user comments.
I love that its so easy to share my reviews on my website. You have to get people to your website and reviews are an easy way.
Getting more reviews and filtering out negative ones will enhance your online reputation.
The software is extremely easy to use and is available to all US Speaking countries which helps our agency tremendously. Our client could not be more thrilled with the results.
I do hàve anything bad to say about this network because for me they have always been on there game.
Friendly team and responsive support. They are continually improving the software.
It will sometimes just shut down with no warning of an update coming.
Rep. was great to deal with. Appreciate the free trial and support during it.
It is hard to get customers to leave reviews. They say they will but do not get around to it.
Love how I can integrate and manage all my reviews from one central location. Being able to text my clients to leave a review at a specific site, is amazing.
It's just missing an API. The only way I would use it regularly is if it could be fully automated.
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