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Automotive, B2C Companies, Restaurants, Hospitality, Automotive Service, Movers, Home Builders, Design Centers, and businesses looking to build a strong online reputation.
We are the UK's leading total reputation solution for the Hospitality sector
The software is extremely easy to use and is available to all US Speaking countries which helps our agency tremendously. Our client could not be more thrilled with the results.
I do hàve anything bad to say about this network because for me they have always been on there game.
Friendly team and responsive support. They are continually improving the software.
It will sometimes just shut down with no warning of an update coming.
Rep. was great to deal with. Appreciate the free trial and support during it.
It is hard to get customers to leave reviews. They say they will but do not get around to it.
Love how I can integrate and manage all my reviews from one central location. Being able to text my clients to leave a review at a specific site, is amazing.
It's just missing an API. The only way I would use it regularly is if it could be fully automated.
Ease of use and customer service team as they have been super helpful with all of our requests.
Doesn't integrate with the pay at the table 'Sunday app' so we cant prompt guests to leave reviews on paying.
Having it all in one place makes it easier to reply and engage with our happy or not happy customers.
It doesn't show inbox messages from Facebook pages so ive missed a few.
The FeedItBack team are great, with regular check-ins to update us on new developments and to ensure we're getting what we want from it. Excellent customer support.
Automated trend data on more metrics would be beneficial (i.e. negative topic tags and dish performance).
I really enjoy the simplicity of the platform and ease of use and also the customizable reports. Seeing data the way you want to see it is very helpful and makes it easy to track.
No real cons as any queries or 'wish-list' functions are discussed with the team on the possibility of development.
Elevatie
Feed It Back
Top FeaturesElevatie
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Feed It Back
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