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For pet care businesses that offer services in pet sitting, grooming, doggy daycare, boarding, and training.
It doesn’t matter if you’re a solo groomer or have multiple salons, if you have drive and a passion to grow or simply just manage your business. Savvy is the one for you!
The invoicing is really easy, scheduling is amazing and website is easily navigatable for anyone who is not high tech. All the updates are continuously improving the website.
Messages feed into appointments and get lost in my "in-box. Multiple appointments from clients come in as one email or "thread" causing requests to get lost in my "in box.
I have been with EBP for over 2 years now. Sensitive content hidden] is amazing and very helpful when i have questions, he is always there to answer and responds right away.
DOMAIN.ezbz.ca - it does look odd). Clients also find the booking process to be a bit confusing and regularly select the current date instead of the future date they want for the appointment.
Not even looking at the great and easy to use software I would never switch just due to the amazing customer service. They really care about my success and my business, and that to me is unbeatable.
My notes section qas deleted in the last upgrade & I worry that the new notes will become all oublic to view in an upgrade.
Customer service is very important to me and I have always felt like the company Easy Busy Pets wants me to succeed. I have placed a few service calls for help and Jon has always been amazing.
Stripe payment system sucks, takes it more than 14 days to get to my account - wont use it now. Can’t edit appointment notes for each visit.
Savvy is very user friendly and would highly recommend we love it at k9bubblez. I like text text buttons and reminders.
The servers have gone down a couple of times since buying this software. It is a bit of a burden and has gotten me to implement a paper version of my records which is a pain to upkeep.
They are amazing at dealing with any issues and take on feedback to improve their software. The interface is very intuitive and I like that everything is customisable.
I don't like how glitchy the companion apps are. They are rudimentary, hard to use, and do not actually create new customers when you are away from the computer and need to use the app instead.
Savvy is super easy to use and the customer service is amazing. They will always take on your suggestions for the software as well.
Difficult to work out how things work takes some practice.
Customer service has always been timely and are ALWAYS super nice to me and resolve any issues or answer any questions very quickly.
It can take a while to iron out the smaller problems and you dont alway know when/if it gets resolved.
Easy Busy Pets
Savvy Pet Spa
Easy Busy Pets
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Savvy Pet Spa
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