# Compare rater8 vs Emitrr 2026 | Capterra > Unsure of what to choose? Check Capterra to compare rater8 and Emitrr based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/177794-215815/rater8-vs-Emitrr --- # rater8 vs Emitrr Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: rater8Emitrr2/4 selected [rater8](https://www.capterra.com/p/177794/rater8/)[5.0 (182)](https://www.capterra.com/p/177794/rater8/reviews/) [Emitrr](https://www.capterra.com/p/215815/Emitrr/)[4.8 (147)](https://www.capterra.com/p/215815/Emitrr/reviews/) [## rater8](https://www.capterra.com/p/177794/rater8/)[5.0 (182)](https://www.capterra.com/p/177794/rater8/reviews/) Starting Price $109.00/month Value-for-Money 4.8 Functionality 4.9 Ease of Use 4.9 Customer Service 5 Reviews Sentiment OS Based on [182 reviews](#user-reviews) Positive 182 Neutral 0 Negative 0 [## Emitrr](https://www.capterra.com/p/215815/Emitrr/)[4.8 (147)](https://www.capterra.com/p/215815/Emitrr/reviews/) Starting Price Contact vendor Value-for-Money 4.9 Functionality 4.7 Ease of Use 4.9 Customer Service 5 Reviews Sentiment AP NE MO Based on [147 reviews](#user-reviews) Positive 145 Neutral 2 Negative 0 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### DoctorConnect 4.8 (71) * * * Starting Price $210.00 Per Month Free Trial Free Version * * * User rating 96% of reviewers rated it above 4 stars * * * Highest Rated ### Buzz 5.0 (13) * * * Starting Price $0.00 Free Trial Free Version * * * User rating 100% of reviewers rated it above 4 stars * * * ### ReputationStacker 4.9 (43) * * * Starting Price $63.00 Per User,Per Month Free Trial Free Version * * * User rating 98% of reviewers rated it above 4 stars * * * ### Tebra 3.9 (1,365) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 74% of reviewers rated it above 4 stars * * * ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 2,137 reviews from reputation management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 86%Fit High performer Feature ratings Negative Feedback Management 4.9 Review Request 4.9 Review Monitoring 4.9 Response Management 4.9 Reporting/Analytics 4.9 75%Fit Missing features Feature ratings Negative Feedback Management NA Review Request 5.0 Review Monitoring 4.9 Response Management 5.0 Reporting/Analytics 4.8 User satisfaction User satisfaction 5.0 User reviews[182](https://www.capterra.com/p/177794/rater8/reviews/) Ease of use 4.9 Functionality 4.9 Value for money 4.8 Customer support 5.0 User satisfaction 4.8 User reviews[147](https://www.capterra.com/p/215815/Emitrr/reviews/) Ease of use 4.9 Functionality 4.7 Value for money 4.9 Customer support 5.0 Price starts from Price starts from $109Per User, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Healthcare: Private/Specialty Medical Practices and Hospital Networks Best for Emitrr is used by local businesses, real estate agencies, marketing and advertising firms, dental practices, and customer service departments. ## User reviews Pros & cons Olivia S. Director of Marketing > "Their customer support is exceptional, and they consistently provide guidance, best practices, and timely assistance, making the entire..." [See full review](https://www.capterra.com/p/177794/rater8/#Capterra___7066454) KB Kolbe B. IT > "The responses feel like they're pre-generated and not actually AI." [See full review](https://www.capterra.com/p/177794/rater8/#Capterra___7067908) KL Kaitlyn L. Senior Operations Coordinator > "Every new feature they launch is designed to either get more reviews, get more exposure for good reviews, or creating new ways to analyze..." [See full review](https://www.capterra.com/p/177794/rater8/#Capterra___6779514) LP Lynne P. Marketing Director > "To date, we have not encountered and problems or found reasons for dissatisfaction working with Rater 8." [See full review](https://www.capterra.com/p/177794/rater8/#Capterra___6867621) Kayla Barclay H. Marketing and PR Consultant > "They encourage you in a positive way to optimize your reviews and online review platforms like Google Business profile." [See full review](https://www.capterra.com/p/177794/rater8/#Capterra___7081706) EB Erin B. Practice Manager > "I do not mind the meetings we have, but if I were to choose anything that I dislike it's the quarterly meetings." [See full review](https://www.capterra.com/p/177794/rater8/#Capterra___6710703) LS Lauryn S. Marketing Coordinator > "By utilizing rater8, we are able to actively listen to our patients feedback and gather a better understanding of what it is we are doing..." [See full review](https://www.capterra.com/p/177794/rater8/#Capterra___6669803) JL Jeanine L. Office Manager > "not applicable. " [See full review](https://www.capterra.com/p/177794/rater8/#Capterra___6568102) Olivia S. Director of Marketing > "The platform is user-friendly, and the customer support is exceptional, making the overall experience seamless and effective." [See full review](https://www.capterra.com/p/177794/rater8/#Capterra___7066454) GK Gabrielle K. Marketing Manager > "This often creates confusion during quarterly meetings as well since there are doctors and locations that aren't related to SPO." [See full review](https://www.capterra.com/p/177794/rater8/#Capterra___3136512) EB Erin B. Practice Manager > "The automation that it provides in sending the surveys to our patients as well as how easy it is to respond to patients comments. " [See full review](https://www.capterra.com/p/177794/rater8/#Capterra___6710703) GK Gabrielle K. Marketing Manager > "Integration with our current system wasn't difficult but the software/website isn't very intuitive to navigate in general." [See full review](https://www.capterra.com/p/177794/rater8/#Capterra___3136512) KB Kolbe B. IT > "The price for rater8's services are very nice when comparing to other companies similar to rater8." [See full review](https://www.capterra.com/p/177794/rater8/#Capterra___7067908) LH Lori H. Optometric Concierge > "Some difficulty navigating at first as lots of capabilities which takes time to familiarize with." [See full review](https://www.capterra.com/p/177794/rater8/#Capterra___3155443) TK Thomas K. Marketing Operations > "rater8 has exceeded all expectations and has helped our organization lean into patient feedback as a valuable tool for continual..." [See full review](https://www.capterra.com/p/177794/rater8/#Capterra___6508419) RS Robert S. Review Manager > "I did not pursue a function which would send a review request more times if no response was received and not answered by our customers." [See full review](https://www.capterra.com/p/177794/rater8/#Capterra___2619864) KB Kolbe B. IT > "Seeing updates to the platform is always exciting." [See full review](https://www.capterra.com/p/177794/rater8/#Capterra___7067908) JC Judy C. Principal > "Navigating the dashboard is awkward." [See full review](https://www.capterra.com/p/177794/rater8/#Capterra___3147275) KL Kaitlyn L. Senior Operations Coordinator > "The service team is the best I have ever seen with getting answers usually in seconds to less than 5 minutes when emailed." [See full review](https://www.capterra.com/p/177794/rater8/#Capterra___6779514) EL Emily L. Clinic Manager > "n/a. I do not have anything to add in this section." [See full review](https://www.capterra.com/p/177794/rater8/#Capterra___3095606) PR Phil R. Former CEO, currently consultant > "We have had a great experience; meets our needs for feedback and enables us to focus on areas where we need improvement." [See full review](https://www.capterra.com/p/177794/rater8/#Capterra___6333772) SV Sarah V. Marketing Coordinator > "I don't feel anything needs improvement." [See full review](https://www.capterra.com/p/177794/rater8/#Capterra___3335026) BS Barbara S. Executive Director > "They are constantly upgrading/improving the platform, which many companies do. But they go the extra step of monitoring your data, meeting..." [See full review](https://www.capterra.com/p/177794/rater8/#Capterra___4980608) GH Gina H. Administrator > "I have not had any issues that I feel need to be improved." [See full review](https://www.capterra.com/p/177794/rater8/#Capterra___3108120) [View Reviews](https://www.capterra.com/p/177794/rater8/reviews/) AP Antoinette P. Front Office Coordinator > "I love that we can set reminders to each individual person, set campaigns for larger messages, assign conversations to other coworkers, and..." [See full review](https://www.capterra.com/p/215815/Emitrr/#Capterra___6343088) PB Patrick B. Director, Product Implementaiton > "From onboarding, training, support, ease of use, price - changing any application is risky and often painful. " [See full review](https://www.capterra.com/p/215815/Emitrr/#Capterra___7145682) NE Nicole E. Professional Cleaner and Organizer > "Emitrr helps us to not only create ama campaigns but continue following our leads from start to finish!" [See full review](https://www.capterra.com/p/215815/Emitrr/#Capterra___6825243) MM Miriam M. hr coordinator > "sometimes when you send a message it doesn't go through and completely deletes it and I am having to re-type the whole message again" [See full review](https://www.capterra.com/p/215815/Emitrr/#Capterra___6678511) MO Mindy O. President > "Love that we can schedule messages in advance which will save a lot of time and it works both on the computer and a phone app. " [See full review](https://www.capterra.com/p/215815/Emitrr/#Capterra___6449896) TD Tracie D. Founding Director > "Emitrr needs to work on a few things. If you print a conversation for a medical record for instance, it is not currently possible to select..." [See full review](https://www.capterra.com/p/215815/Emitrr/#Capterra___4977583) TB Thomas B. Director, Leagues > "Our business has many segments that reach different customers, so its nice to be able to segment them out and send quickly." [See full review](https://www.capterra.com/p/215815/Emitrr/#Capterra___6483042) MS Michael S. Owner > "The worst I can say about it is that I have not found a native dark theme." [See full review](https://www.capterra.com/p/215815/Emitrr/#Capterra___6343199) SE Sandra E. Psychotherapist > "The customer service was excellent, they stepped me through setting up their system on my two websites and worked along with my marketing..." [See full review](https://www.capterra.com/p/215815/Emitrr/#Capterra___6776951) ET Emily T. Programming Manager > "Some of our texts were sending in the wrong order - for instance, if we were sending an English message with English calendar, along with a..." [See full review](https://www.capterra.com/p/215815/Emitrr/#Capterra___4716331) CH Charles H. Healthcare Operations Manager > "I used Zipwhip (no longer available) previously and Emitrr is everything Zipwhip was but with way more features." [See full review](https://www.capterra.com/p/215815/Emitrr/#Capterra___6439517) SA Stormie A. Operations/Licensed Health Agent > "The platform provided limited fields for basic details such as name and phone number, but I found it frustrating that there was no option to..." [See full review](https://www.capterra.com/p/215815/Emitrr/#Capterra___4797660) SP Sarah P. Administrative Assistant > "It’s a little pricier than expected. But it’s extremely convenient for sending out mass texts." [See full review](https://www.capterra.com/p/215815/Emitrr/#Capterra___7031265) DP Del P. Project Manager > "In terms of improvement, the system is a bit slow when searching for contacts you need to reload the page first where as on other sites the..." [See full review](https://www.capterra.com/p/215815/Emitrr/#Capterra___4353981) SE Sandra E. Psychotherapist > "Emitrr was the first sytem that I found that was "reasonably priced" for both a small psychotherapy practice and personal use combined." [See full review](https://www.capterra.com/p/215815/Emitrr/#Capterra___6776951) NP Naomi P. Employment Specialist > "Searching for specific messages that could not be found by typing individuals name." [See full review](https://www.capterra.com/p/215815/Emitrr/#Capterra___4910259) MK Melissa K. Training Manager > "They were able to meet our needs and have been incredibly helpful throughout the set up process." [See full review](https://www.capterra.com/p/215815/Emitrr/#Capterra___6819523) JM Joanne M. Employment Specialist > "Having to enter contacts one at a time is time consuming." [See full review](https://www.capterra.com/p/215815/Emitrr/#Capterra___6204507) PB Patrick B. Director, Product Implementaiton > "This was as seamless a transition and it's been so easy to learn and use." [See full review](https://www.capterra.com/p/215815/Emitrr/#Capterra___7145682) SG Stephanie G. Intake Specialist > "The only complaint I have is that the yellow color does not contrast very much with the white, so sometimes it is a strain for my eyes to..." [See full review](https://www.capterra.com/p/215815/Emitrr/#Capterra___4749769) RG Robyn G. Recruiting Manager > "Platform is very easy to use without glitches compared to other SMS platforms I've used." [See full review](https://www.capterra.com/p/215815/Emitrr/#Capterra___6317076) SO Seth O. Dentist > "System can be hard to navigate at first. " [See full review](https://www.capterra.com/p/215815/Emitrr/#Capterra___4852165) SS Sarah S. Office Manager > "They have been wonderful in helping with our issues and making sure we understand how to use the program!" [See full review](https://www.capterra.com/p/215815/Emitrr/#Capterra___6483016) SA Stormie A. Operations/Licensed Health Agent > "One of the primary issues I encountered was the inability to add or modify contact information." [See full review](https://www.capterra.com/p/215815/Emitrr/#Capterra___4797660) TD Tracie D. Founding Director > "You can also send long SMS texts if you need to without getting cut off, for us this is invaluable. " [See full review](https://www.capterra.com/p/215815/Emitrr/#Capterra___4977583) RK Rutika K. Office Management > "Technical issues with automation Dentrix integration" [See full review](https://www.capterra.com/p/215815/Emitrr/#Capterra___3852720) BC Ben C. CEO > "sensitive content hidden\] and \[sensitive content hidden\] are super responsive (as is everyone else) and very helpful if you need any..." [See full review](https://www.capterra.com/p/215815/Emitrr/#Capterra___6651161) LC Lucy C. CEO > "Wish they would have a microphone to text when we are driving of can't write." [See full review](https://www.capterra.com/p/215815/Emitrr/#Capterra___2944437) CH Chloe H. Operations Manager > "What I like most about Emitrr is the customer support and constant willingness to update and change to our business needs." [See full review](https://www.capterra.com/p/215815/Emitrr/#Capterra___4921603) BB Benjamin B. President > "It's a bit clunky and finding replies can be difficult" [See full review](https://www.capterra.com/p/215815/Emitrr/#Capterra___2690112) [View Reviews](https://www.capterra.com/p/215815/Emitrr/reviews/) ## User interface [rater8](https://www.capterra.com/p/177794/rater8/) 4.98 (182) [Emitrr](https://www.capterra.com/p/215815/Emitrr/) 4.84 (147) ### Features rater8 17/35 - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Automated Responses - Brand Management - Competitive Analysis - CRM Integration - Customer Advocacy - Customer Experience Management - Customizable Fields - Customizable Reports - Employee Advocacy - Engagement Tracking - Generative AI - Hashtag Tracking - Keyword Tracking - Media Monitoring - Multi-Channel Distribution - Negative Feedback Management - Predictive Analytics - Reporting/Analytics - Response Management - Review Monitoring - Review Request - Review Sharing - Scoring - Search/Filter - Sentiment Analysis - SEO Management - Social Media Integration - Template Management - Third-Party Integrations - White Label - Widgets [See all features](https://www.capterra.com/p/177794/rater8/#features) Emitrr Top features 20/35 - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Automated Responses - Brand Management - Competitive Analysis - CRM Integration - Customer Advocacy - Customer Experience Management - Customizable Fields - Customizable Reports - Employee Advocacy - Engagement Tracking - Generative AI - Hashtag Tracking - Keyword Tracking - Media Monitoring - Multi-Channel Distribution - Negative Feedback Management - Predictive Analytics - Reporting/Analytics - Response Management - Review Monitoring - Review Request - Review Sharing - Scoring - Search/Filter - Sentiment Analysis - SEO Management - Social Media Integration - Template Management - Third-Party Integrations - White Label - Widgets [See all features](https://www.capterra.com/p/215815/Emitrr/#features) ### Recognition rater8 Best Value Reputation ManagementSoftware (2022)  Emitrr is recognized as a top-rated tool in 3 Capterra Shortlist reports Best Value Conversational AI PlatformSoftware (2024)  Best Value Conversational AI PlatformSoftware (2023)  Best Value Conversational AI PlatformSoftware (2022)  ### Deployment & support rater8 Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Emitrr Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details rater8 - By rater8 - Located in United States - Founded in Emitrr - By Emitrr - Located in United States - Founded in ## Popular Comparisons [rater8](https://www.capterra.com/p/177794/rater8/)[4.98 (182)](https://www.capterra.com/p/177794/rater8/reviews/) vs [TrueReview](https://www.capterra.com/p/210085/TrueReview/)[4.97 (152)](https://www.capterra.com/p/210085/TrueReview/reviews/) $109/month Price $49/month 4.9 Features 4.9 4.9 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/177794-210085/rater8-vs-TrueReview) [Emitrr](https://www.capterra.com/p/215815/Emitrr/)[4.84 (147)](https://www.capterra.com/p/215815/Emitrr/reviews/) vs [Klara](https://www.capterra.com/p/203066/Klara/)[4.61 (211)](https://www.capterra.com/p/203066/Klara/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.7 Features 4.6 4.9 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/203066-215815/Klara-vs-Emitrr) [rater8](https://www.capterra.com/p/177794/rater8/)[4.98 (182)](https://www.capterra.com/p/177794/rater8/reviews/) vs [Trustpilot](https://www.capterra.com/p/169618/Trustpilot/)[4.47 (1,204)](https://www.capterra.com/p/169618/Trustpilot/reviews/) $109/month Price $299/month 4.9 Features 4.4 4.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/169618-177794/Trustpilot-vs-rater8) [Emitrr](https://www.capterra.com/p/215815/Emitrr/)[4.84 (147)](https://www.capterra.com/p/215815/Emitrr/reviews/) vs [Doctible](https://www.capterra.com/p/187669/Doctible/)[4.80 (265)](https://www.capterra.com/p/187669/Doctible/reviews/) Contact vendor for pricing Price $249/month 4.7 Features 4.8 4.9 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/187669-215815/Doctible-vs-Emitrr) [rater8](https://www.capterra.com/p/177794/rater8/)[4.98 (182)](https://www.capterra.com/p/177794/rater8/reviews/) vs [Birdeye](https://www.capterra.com/p/152997/BirdEye/)[4.68 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/) $109/month Price Contact vendor for pricing 4.9 Features 4.6 4.9 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/152997-177794/BirdEye-vs-rater8) [Emitrr](https://www.capterra.com/p/215815/Emitrr/)[4.84 (147)](https://www.capterra.com/p/215815/Emitrr/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) Contact vendor for pricing Price $0 4.7 Features 4.3 4.9 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/195467-215815/Care-Patron-vs-Emitrr) [rater8](https://www.capterra.com/p/177794/rater8/)[4.98 (182)](https://www.capterra.com/p/177794/rater8/reviews/) vs [Swell](https://www.capterra.com/p/172802/Swell/)[4.59 (357)](https://www.capterra.com/p/172802/Swell/reviews/) $109/month Price Contact vendor for pricing 4.9 Features 4.5 4.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/172802-177794/Swell-vs-rater8) [Emitrr](https://www.capterra.com/p/215815/Emitrr/)[4.84 (147)](https://www.capterra.com/p/215815/Emitrr/reviews/) vs [Weave](https://www.capterra.com/p/141842/Weave/)[4.34 (669)](https://www.capterra.com/p/141842/Weave/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.7 Features 4.3 4.9 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/141842-215815/Weave-vs-Emitrr) [rater8](https://www.capterra.com/p/177794/rater8/)[4.98 (182)](https://www.capterra.com/p/177794/rater8/reviews/) vs [Weave](https://www.capterra.com/p/141842/Weave/)[4.34 (669)](https://www.capterra.com/p/141842/Weave/reviews/) $109/month Price Contact vendor for pricing 4.9 Features 4.3 4.9 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/141842-177794/Weave-vs-rater8) [Emitrr](https://www.capterra.com/p/215815/Emitrr/)[4.84 (147)](https://www.capterra.com/p/215815/Emitrr/reviews/) vs [Solutionreach](https://www.capterra.com/p/160916/Solutionreach/)[3.81 (236)](https://www.capterra.com/p/160916/Solutionreach/reviews/) Contact vendor for pricing Price $329/month 4.7 Features 3.8 4.9 Ease of Use 3.9 [View full comparison](https://www.capterra.com/compare/160916-215815/Solutionreach-vs-Emitrr) [rater8](https://www.capterra.com/p/177794/rater8/)[4.98 (182)](https://www.capterra.com/p/177794/rater8/reviews/) vs [Okendo](https://www.capterra.com/p/176189/Okendo/)[4.85 (223)](https://www.capterra.com/p/176189/Okendo/reviews/) $109/month Price $19/month 4.9 Features 4.6 4.9 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/176189-177794/Okendo-vs-rater8) [Emitrr](https://www.capterra.com/p/215815/Emitrr/)[4.84 (147)](https://www.capterra.com/p/215815/Emitrr/reviews/) vs [Phreesia](https://www.capterra.com/p/131633/Phreesia/)[4.32 (166)](https://www.capterra.com/p/131633/Phreesia/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.7 Features 4.3 4.9 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/131633-215815/Phreesia-vs-Emitrr)