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High-velocity teams looking to optimize their ITSM practices eliminate silos between IT, operations, development, and business teams, resolve requests and incidents fast, and push changes with ease.
Designed for software developers, it is an IT project management solution that offers activity revisions, audit source codes, business rules, plotting warns, and more.
Good app for tracking tickets and issues quick and responsive. Love how can you customize the whole dashboard.
My only complaint is when custom fields are added, you have to update every field configuration you have, individually.
JIRA is super easy to use, even a beginner can adapt more quickly and it is great tool for project task management and provides good flexibility.
The platform is missing core functionality that is offered by other competitors. There are decade old feature requests that have literally thousands of votes that have yet to enter development.
I like that JIRA can be as simple or as complicated as you want it to be. I like that I can customize my dashboard and menus to my own personal liking and needs.
Custom domains, multiple email handing, enhanced portal customization, the basics... all missing.
It has an awesome and simple workflow and helps with keeping things organized and tracked. Everyone in the company picked it up pretty easily and my team of IT supports are enjoying it as well.
I think that I have a lots of experiences with previous Atlassian products and still I have problem setup this software. Mainly because each of their software have different step how to install.
The ability to view code side-by-side; intelligent diff calculation; macros make reviewing fun; simple, intuitive and easy to understand state machine for the commit.
UI is meh, no auto refreshes or auto updates on boards make it frustrating. I have to manually refresh the page in order to see comments on tickets.
Phabricator makes it really easy for you to move from setup to creating tasks and projects. It's secure, open source, multi-functional and honestly just amazing.
Phabricator's interface is incredibly confusing.
Definitely a great experience. I would recommend Phabricator to all my friends who work in different industries.
I have fundamental problems with the way that Phabricator is designed. First, Phabricator is deployed as a Git repository and extensive amounts of manual setup.
Phabricator does a great job surfacing all the information like passing/failing tests. Your git stack is avaialble as part of the diff review, lets you see how the feature is evolving.
It's a bit confusing at first, since the information can be presented in different style, at different places and, therefore, can be interpreted in different ways.
Speaker 1: Hi, my name is Heena. I work at Bliss. I'm a client services lead for UK International Market. Bliss is a programmatic DSP. I use Jira as a project management platform, and I rate it four stars. Jira is basically used as a project management tool. We consider each and every programmatic booking that we get at less as a project, and at least 32 people contribute into that project. So from the pre-activation stages to activation, and then the execution, and then finally the reporting and the analytics, and we basically carry it all through Jira. And hence, it's a very important tool in our [inaudible 00:00:48]. I think Jira is very easy to use, easy to navigate, easy to train people on. No additional training is required every time someone is onboarded onto Jira. And also it also keeps logs of all the changes that happened during the project completion. And hence, it's easier to trace back the steps and identify if anything went wrong, et cetera. I think the least things are, sometimes it could take a downtime to get loaded, especially if we are working on a complex project or we have had several months of data onto the single project, then it can be a little bit lagged to download all the information.
Justin: Hi. I'm Justin, DevOps engineer, and I give Phabricator a two out of five. For more reviews like this click below. At the time, we looked to GitLab and a couple of similar products and considering Phabricator, as well. We ultimately decided on Phabricator because it had the features we wanted at a price tag that we could afford. We mainly chose Phabricator because of its Mercurial integrations. We use the Mercurial version control system at my company and not a lot of other companies supported it. That plus the price tag, plus some additional capabilities around code review, gave us what we were looking for. Getting started with Phabricator is definitely not an easy process. The only documentation they have is their official documentation, which is a little bit spotty. Phabricator is installed by cloning to Git Repository. There are no system packages or anything like that. It was a little surprising because packages like GitLab, which are considerably bigger, have everything consolidated into a single package. After the repository is installed, you need to manually install, configure a variety of different services. It took quite a while, and it was a very difficult process to finish. If you're thinking about getting Phabricator, be aware of the company that develops it, Phacility, is largely a one-man operation. While Evan Prieslty is definitely a very capable developer and Evan Priestly's been able to make, I would not personally interest my company's productivity to something that's backed by more or less a single person. Consider it, too, that the overall trajectory of Phabricator is geared more toward paying customers. If you're not paying for their support, you are not going to get any feature requests or support of any sort.
JIRA Service Management
Top FeaturesPhabricator
JIRA Service Management
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Phabricator
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