# Compare Dentrix Ascend vs Adit 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Dentrix Ascend and Adit based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/177828-208534/Dentrix-Ascend-vs-Adit

---

# Dentrix Ascend vs Adit Features and Cost Comparison

Last updated June 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Dentrix AscendAdit2/4 selected

[Dentrix Ascend](https://www.capterra.com/p/177828/Dentrix-Ascend/)[4.1 (235)](https://www.capterra.com/p/177828/Dentrix-Ascend/reviews/)

[Adit](https://www.capterra.com/p/208534/Adit/)[4.7 (293)](https://www.capterra.com/p/208534/Adit/reviews/)

[## Dentrix Ascend](https://www.capterra.com/p/177828/Dentrix-Ascend/)[4.1 (235)](https://www.capterra.com/p/177828/Dentrix-Ascend/reviews/)

Starting Price

Contact vendor

Value-for-Money

4

Functionality

3.9

Ease of Use

4.2

Customer Service

4.3

Reviews Sentiment

AB

SC

Based on [235 reviews](#user-reviews)

Positive

192

Neutral

24

Negative

19

[## Adit](https://www.capterra.com/p/208534/Adit/)[4.7 (293)](https://www.capterra.com/p/208534/Adit/reviews/)

Starting Price

$399.00/month

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.7

Customer Service

4.7

Reviews Sentiment

Based on [293 reviews](#user-reviews)

Positive

272

Neutral

5

Negative

16

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 3,073 reviews from dental software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

67%Fit

Missing features

Feature ratings

HIPAA Compliant

NA

Appointment Management

3.9

Patient Records Management

3.7

Confirmations/Reminders

3.8

Charting

4.3

86%Fit

High performer

Feature ratings

HIPAA Compliant

4.9

Appointment Management

4.7

Patient Records Management

4.4

Confirmations/Reminders

4.7

Charting

3.6

User satisfaction

User satisfaction

4.1

User reviews[235](https://www.capterra.com/p/177828/Dentrix-Ascend/reviews/)

Ease of use

4.2

Functionality

3.9

Value for money

4.0

Customer support

4.3

User satisfaction

4.7

User reviews[293](https://www.capterra.com/p/208534/Adit/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.7

Customer support

4.7

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$399Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Dentrix Ascend is used by dental practices, dental service organizations, dentists, office managers, and dental staff.

Best for

Adit is used by dental practices, optometry offices, chiropractic clinics, and orthodontic practices.

## User reviews

Pros & cons

AB

Amanda B.

Business Manager

> "A little effort from me to set up clinical note templates, multi codes, attaching our preferred codes to the..."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___7075135)

SF

Susan F.

OWNER

> "The xrays features did not work alot of the time.....variable and we could not get the intraoral camera to..."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___7097561)

SC

Suzanne C.

Dentist

> "It's a great tool for patient education as well as charting, scheduling and billing."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___7170001)

SF

Susan F.

OWNER

> "The system did not work for more than 2 days before glitches came up we spent hours on phone with their IT..."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___7097561)

AB

Amanda B.

Business Manager

> "I was drawn to it because it has charts and hyperlinks on the landing page."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___7075135)

AB

Amanda B.

Business Manager

> "Our trainer tried to tell us, but we did not pay attention so the first month was a very busy month as we..."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___7075135)

WG

Wesley G.

CEO

> "Their dedication to resolving issues quickly and thoroughly makes a huge difference in keeping our office..."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___7074953)

SC

Suzanne C.

Dentist

> "As with any new software, this did take me some time to get used to but I have been using this software for..."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___7170001)

AB

Amanda B.

Business Manager

> "It revolutionized our office flow and has saved us so much time and hassle."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___7075135)

SK

Sheila K.

Office Manager

> "You cannot change insurance companies without going through 15 - 20 minutes of navigation, There is NO WAY to..."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#SoftwareAdvice___5050277)

Nicole H.

Regional Manager - CEO

> "Overall our experience has been wonderful from the dedicated conversion team to help with imaging and forms. "

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___7074993)

SB

Shannon B.

Office Manager

> "Treatment plans never calculate correctly."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#SoftwareAdvice___6486297)

WG

Wesley G.

CEO

> "Their professionalism and positive attitude make every interaction smooth and reassuring."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___7074953)

RH

Roxanne H.

Financial and Scheduling Coordinator

> "We were completely locked out until I had someone remote in to my laptop at home and fix it."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___6292410)

AB

Amanda B.

Business Manager

> "Dentrix Ascend has a modern interface that is easy to use."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___7075135)

JH

Jerry H.

Administrator

> "When there are issues, it takes hours to get through to help desk for assistance. "

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#SoftwareAdvice___4944663)

EC

Esther C.

Dental Hygienist

> "Great for practice management and organized."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___6557668)

JK

Jennifer K.

Doctor

> "Inability to run finance charges with statements. "

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___3872305)

JSA

J Scott A.

Dentist

> "Great when I have multiple offices and w with Covid being cloud based we could always access"

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___3882736)

EM

Erica M.

Registered Dental Hygienist

> "We have our system send texts to leave our office a review once the appointment is completed, so the doctors..."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2844792)

JH

Jerry H.

Administrator

> "Being cloud based is nice. "

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#SoftwareAdvice___4944663)

WT

William T.

Chief Financial Officer

> "The reports and dashboards are inaccurate and vary based on time run."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___3497176)

JSA

J Scott A.

Dentist

> "Cloud based and the easy access from any smart connected device"

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___3882736)

AA

Arwa A.

Dentist

> "Ledgers are off, x-rays take forever to load, treatment plan signatures are lost constantly."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2854395)

JP

James P.

CEO

> "Ascend allows us to seamlessly work in each office from our home office. "

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2866731)

TS

Tracy S.

Centralized Billing Manager

> "Stalling, slow downs, having to log out/close out and log in or refresh multiple times per day. "

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2913454)

VC

Veronica C.

Director of Operations

> "I also love the dashboard, it shows what claims need to be worked on and helps keep the team on track."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2846561)

SG

Sonya G.

Practice Admin

> "Many insurance plans we use are not supported neither in eclaims nor attachments in Ascend. "

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2668147)

RA

Rassa A.

Pediatric dentist

> "I especially love that it is constantly changing and updating to user request and needs. If i had to do it all..."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2854303)

LB

Lisa B.

RDH

> "It is not intuitive like regular dentrix, it has taken two years of use for it to feel useful, and two years..."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2861288)

DM

Danny M.

Dentist

> "I like most the continuing updates and additions of new features based on what customers need."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2843611)

EM

Erica M.

Registered Dental Hygienist

> "I don’t like how I cannot schedule a recare appointment without completing today’s appointment first."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2844792)

MJ

Manisha J.

DDS

> "cloud based so it makes access to records from home much easier"

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2853749)

LB

Lisa B.

RDH

> "Sadly, it’s not easy for treatment planning either which effects patients booking for treatment."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2861288)

SG

Sonya G.

Practice Admin

> "Being able to add attachments to claims is easy and I do love this about Ascend, except......"

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2668147)

JM

Jodi M.

Pediatric Dentist

> "Should not be able to appoint inactive patients without first changing them to active."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2845417)

SG

Sonya G.

Practice Admin

> "Software, especially new "latest and greatest" should make workload easier and more efficient. "

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2668147)

KD

Kelsie D.

Dental hygienist

> "I do not like how hygiene Rec are is defaulted to every 4 months for a prophy."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2843513)

DZ

David Z.

Dentist

> "We came from dentrix and i liked the icons across the top to access modules"

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2843851)

DZ

David Z.

Dentist

> "I don’t want to be notified unless something major in medical and I don’t want to check don’t ask again"

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2843851)

LL

Lane L.

COO

> "The software has done exactly what we need and they continually are releasing new features that make the..."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2843580)

SR

Shatia R.

Dental assistant

> "One simple thing I don’t like is I can’t change the color of events."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2860800)

SV

Sheena V.

Dentist

> "Creating templates is great and super customizable."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2844552)

MP

Marisa P.

RDH

> "Least of all, I disliked that this system did NOT integrate with our previous system Easy Dental."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2844761)

SC

Stacy C.

office Manager

> "Ascend is constantly updating with new features to make my job easier."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2860543)

BT

Bethany T.

Office Manager

> "Switching primary and secondary insurance is very difficult and time consuming"

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2853463)

IW

Irene W.

office manager

> "It is user friendly when it comes to booking appointments or looking for procedures."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2853944)

AB

Ashley B.

Office Leader

> "Recare system can be a little tricky with non tech savvy staff"

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2861050)

EM

Erica M.

Registered Dental Hygienist

> "I also love the new clock-in/clock-out feature."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2844792)

SG

Sonya G.

Practice Admin

> "Building the report needed is time consuming and confusing. "

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2668147)

JP

James P.

CEO

> "The skill level in our offices has improved dramatically."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2866731)

AA

Arwa A.

Dentist

> "Ascend issues are far too many to count."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2854395)

AC

Alexis C.

Dental Assistant

> "X-rays are also so easy to take and transfer or make adjustments"

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2843776)

DM

Deborah M.

Dentist

> "Help is nowhere to be had, avoid at all costs!"

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2738522)

[View Reviews](https://www.capterra.com/p/177828/Dentrix-Ascend/reviews/)

MO

Megan O.

Receptionist

> "It helps keep communication organized, improves efficiency, and provides useful insights into how the office is performing. Once the team becomes..."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7113631)

Nimet A.

Owner

> "We have had some issues with setting up some of our online forms, with multiple forms being placed in different areas that are not all updated at..."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7099370)

SV

Shana V.

Orthodontist

> "I love how it combines it all into one platform: online scheduling, patient communication, payment processor, patient forms, email marketing,..."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7160025)

BN

Brian N.

Owner

> "Attribution accuracy can be imperfect in multi-touch patient journeys; first/last-touch models may oversimplify actual conversion paths."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7173968)

CT

Cynthia T.

Office manager

> "The phones, texting, appointment reminders, patient forms, call recordings, and communication tools all work seamlessly together."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7173877)

VR

Verified Reviewer

Owner

> "Adit's online scheduling system is not the best we always get patients just thrown anywhere and sometimes it makes it more work on us."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7123991)

JN

Jennifer N.

optometrist

> "I recently relocated my office, and the Adit team helped me tremendously help with notifying my existing patient base via email blasts and adjusting..."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7080371)

BN

Brian N.

Owner

> "SMS-heavy workflows can create message fatigue for some patients if not carefully tuned."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7173968)

MS

Mehrnaz S.

Front office

> "My favorite part is the the Mobile app which allows team members to access patient information and address concerns anytime, anywhere."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7127731)

MH

Mindy H.

Front office manager

> "Recently they changed the style of how the dashboard was arranged and this was a little difficult to maneuver last minute!"

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7100737)

EG

Estefanie G.

Dental Office Manager

> "The platform is user-friendly and has helped streamline our communication with patients through texting, reminders, and call management."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7173797)

AN

Aja N.

dentist

> "Most times that the system experiences issues is during our working day, which is really inconvenient, as we cannot communicate with via calls or..."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7063817)

Isabella C.

Director of Operations

> "The platform offers strong value for the money, especially considering how many features are included—patient communication, online scheduling, call..."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7055238)

RD

Ray D.

Dentist

> "Software can glitch and cause issues with communication however is reliable 99% of the time."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7091348)

ER

Elise R.

Practice manager

> "Our patients were asking for that ability weekly, I can now answer phones and texts from home which frees up my day,"

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7161327)

JS

Josh S.

Dentist

> "A few features could benefit from better documentation or tutorials, and occasionally customer support response times are a bit slow during peak..."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6850817)

BN

Brian N.

Owner

> "It consistently reduces missed opportunity leakage (missed calls, delayed follow-up) while standardizing patient engagement workflows."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7173968)

SH

Steve H.

Billing Specialist

> "There is too much going on all at once and now even at it's smallest it still takes up 80% of the screen."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7100180)

Alina M.

Chief Operations Officer

> "I liked the text-to-pay feature, as it made the payment process much more convenient and efficient for both patients and our team."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7079834)

FA

Fatima A.

Office Manager

> "With every consent form, patients have to add their phone number and email which wastes a lot of time and patient complain about it as well."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6789996)

SC

Shawna C.

Office Manager

> "I love the patient communication like the reminder notifications with ADIT, and the way I can send an email to all of our active patients."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6882534)

KS

Kelly S.

Manager

> "It didn’t matter how many times we called; the issues were never truly resolved. When I did manage to speak with someone, I repeatedly told them our..."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7035181)

JN

Jennifer N.

optometrist

> "Adit has the same if not more features than the other platform, their IT support is very fast and responsive, and their customer service is top tier."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7080371)

AN

Ali N.

Technician

> "Our prior messaging system was not as in-depth and did not have as many features available compared to Adit's system."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6852113)

Jamie L.

Practice Manager

> "He helped us get our online scheduling set up quickly and smoothly, and he made the entire process feel manageable and stress-free."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7116176)

KR

Kimmie R.

Office manager

> "If you’re not familiar with the settings and do not modify them, patients will get duplicate texts/calls.. But it was mentioned with onboarding."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6883526)

JS

Joanna S.

Office manager

> "anyone can actually work from it whether you’re back staff or staff it does everything you can gather download paperwork ask for medical history..."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6884385)

EM

Evelyn M.

Office Manager

> "They would upload a breakdown with inaccurate or missing information."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7130920)

BN

Brian N.

Owner

> "Source attribution and reporting enable clear measurement of marketing ROI; supports better allocation of spend."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7173968)

AB

Angel B.

administrative support

> "Our current dental softare doesnt fully integrate with all of the adit modules!"

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6855796)

PF

Peyman F.

Owner

> "Adit provided value to our practice by helping improve efficiency, though there is still room for enhancement in support, reporting, and overall..."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7167177)

KS

Kay S.

Front Desk

> "Customer service, takes a while for things to get fixed, Customer service calls at 6am and dont"

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7005786)

Dr. Dan S.

Doctor of Chiropractic

> "It's great to see patient information from our EHR pop up when someone is calling (who it is, appointment info, balance, etc.). "

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7083107)

HK

Hariyali K.

Dentist

> "Their customer service was so poor that every now and then we got phone calls from them and they started sharing sensitive information about another..."

[See full review](https://www.capterra.com/p/208534/Adit/#SoftwareAdvice___6536854)

Yvette M.

Practice Administrator

> "Patients can book appointments and complete paperwork ahead of time, which speeds up check-ins and keeps the schedule running efficiently."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7074330)

SS

Sinan S.

Dentist

> "at the very beginning (1.5year ago) the software didn't integrate well with our patient management system but that got fixed"

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7031923)

KT

Kini T.

Dentist Owner

> "You can see the schedule, patients list access and digital forms uploaded for patients and alot of other perks Adit provides all for way better..."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6812195)

SH

Steve H.

Billing Specialist

> "The new update is busy and not as good as where it was before."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7100180)

MM

Mena M.

Office Manager

> "It has made a huge difference in how we communicate with our patients—everything is faster, more organized, and much more efficient."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7137204)

KC

Kaitlin C.

Patient Admin

> "My one con about Adit is you can not message someone who is not a patient in the system."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7043234)

AJ

Amanda J.

Dental Assistant

> "The platform offers a comprehensive suite of tools that streamline communication, scheduling, and patient engagement in a dental or medical office..."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6815726)

KB

Kyungtaek B.

Dentist

> "However, I have not encountered any specific shortcomings that have negatively impacted our practice."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7173053)

Laura E.

VIRTUAL ASSISTANT

> "It makes day-to-day tasks so much easier and more organized, especially when handling patient-related workflows."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7128250)

KR

Kari R.

Office Manager

> "The service center is all overseas which can sometimes make communication difficult"

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7040428)

CL

Courtney L.

Administrative Assistant

> "I get notifications when my patients text, it is very efficient as far as the service goes!"

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7162290)

JL

James L.

OMS, Owner

> "Adit knew they cannot provide easy eSignatures on forms but they misrepresent capabilities to make it seem that is user friendly platform"

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6478908)

SB

Stacie B.

Office Manager

> "Ease of communication with patients for texting even after hours is great for emergencies and someone needing to cancel appointment, etc."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7126448)

SK

Shubhneet K.

office manager

> "The only problem i feel is sometimes the application on the desktop gets freeze and we have to refresh it sometimes."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6815771)

MH

Mindy H.

Front office manager

> "Features are awesome by sending out a link after the patient appointment has been done asking for a review."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7100737)

KS

Kelly S.

Manager

> "This was after weeks of accessing our server and crashing it multiple times."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7035181)

Dr. Dan S.

Doctor of Chiropractic

> "We really like that Adit is an all-in-one solution for us, and that it integrates well with our EHR (Jane App). "

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7083107)

Nicole S.

Office Manager

> "We can't pick what items to post payments directly to."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6879743)

EG

Estefanie G.

Dental Office Manager

> "It has made daily operations more efficient and helped reduce front desk workload."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7173797)

YM

Yveth M.

office manager

> "When you have an issue you have to create a ticket number and have to wait for someone to be available"

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6806149)

Laura E.

VIRTUAL ASSISTANT

> "I’ve been using this platform as a virtual assistant in patient care, and I can honestly say it’s one of the best tools I’ve worked with so far."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7128250)

KS

Kelly S.

Manager

> "We were told multiple times that issues had been fixed, yet the very next day the same problems would reappear."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7035181)

SK

Shilpa K.

Dentist

> "Sending text messages or keeping track of missed calls, Adit does a great job of managing all aspects of patient communication"

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7063571)

KR

Kari R.

Office Manager

> "The initial setup had a lot of issues that we had to work through with the tech staff. "

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7040428)

VR

Verified Reviewer

Dental Office Manager

> "The reach out randomly to make sure we are doing ok and if there is anything they can help with as well as sharing new features that are included or..."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7065824)

JP

Jennica P.

office manager

> "the syncing isn't always great with confirmations."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6878713)

JH

Janie H.

Office Manager

> "This saves alot of time from scanning and having done before patient comes in."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7086701)

KS

Kayla S.

Admin Assistant

> "We feel that it takes too long to solve a problem and would like a quicker response."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7006790)

KT

Kini T.

Dentist Owner

> "Best Communication System in Dentistry for all the things that it does and does it well at a good competitive price compared to all the other..."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6812195)

DO

Dejah O.

AOM

> "We are losing money, not recommended at all!!"

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7130106)

EG

Estefanie G.

Dental Office Manager

> "They were responsive and helpful throughout the onboarding process, which made a big difference in getting us up and running successfully. Since..."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7173797)

DO

Dejah O.

AOM

> "Its like their staff have no clue what to do."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7130106)

SH

Sonya H.

Practice Administrator

> "We made the switch in July of 2025, and we are ABSOLUTELY impressed with the entire systems for the whole office and the APP that you can use from..."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7044052)

KS

Kelly S.

Manager

> "After months of back-and-forth and constant problems, we finally decided to cancel and find another company."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7035181)

Tracy L.

Office Manager

> "The integration with our Dentrix software was seamless. And the dashboard is great for practice analytics."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7091257)

MP

Mike P.

Dentist

> "Some reports can be confusing without any training or guidance."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7036226)

MM

Mena M.

Office Manager

> "We’ve had a great experience working with Adit for our phone confirmation and texting system."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7137204)

ME

MARISOL E.

FRONT DEASK

> "THERE ARE QUICK AT COMMUNICATING I CANT SAY ANYTHING WRONG"

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7173786)

KC

Kaitlin C.

Patient Admin

> "It is extremely easy to pull reports, communicate with patients, send and receive fax messages, and even enters patient information from new patient..."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7043234)

NM

Ngu M.

reergwregbr

> "Customer support is made up of maybe 4 people in India with fake American names."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6665054)

ED

Esper D.

Bookkeeper

> "ADIT is perfect platforms/software for Dental on communicating/scheduling patients most especially with their text reminders set-ups."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6833802)

HK

Hariyali K.

Dentist

> "My half of the patients stopped receiving messages including myseld and my staff."

[See full review](https://www.capterra.com/p/208534/Adit/#SoftwareAdvice___6536854)

JH

Janie H.

Office Manager

> "it has been good, waiting for new phone system to discover all the other things it will do to help our workflow."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7086701)

JR

Jennifer R.

office manager

> "I am still not using the insurance verification feature, it is confusing."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6845118)

SN

Stephany N.

front desk

> "Adit helped us run more efficiently and made communication with patients smoother. Once we got the hang of it, it became a really valuable tool for..."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6856672)

KM

KARA M.

Office manager

> "Ins verification confusion. "

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6852024)

[View Reviews](https://www.capterra.com/p/208534/Adit/reviews/)

## User interface

4.14 (235)

[Adit](https://www.capterra.com/p/208534/Adit/)

4.68 (293)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Dentrix Ascend

25/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Escalation
-   Alerts/Notifications
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Billing & Invoicing
-   Booking Management
-   Calendar Management
-   Charting
-   Claims Management
-   Client Management
-   Client Portal
-   Communication Management
-   Confirmations/Reminders
-   Customer Database
-   Customer History
-   Customizable Reports
-   Customizable Templates
-   Data Synchronization
-   Dental Practice Management
-   Document Management
-   Document Storage
-   Document Templates
-   Drag & Drop
-   Electronic Payments
-   Email Reminders
-   E-Prescribing
-   Generative AI
-   HIPAA Compliant
-   Imaging and X-rays
-   Inventory Management
-   Live Chat
-   Medical Billing
-   Multi-Location
-   Patient Records Management
-   Records Management
-   Referral Tracking
-   Registration Management
-   Reminders
-   Reporting & Statistics
-   Scheduling
-   Self Service Portal
-   SMS Messaging
-   SSL Security
-   Task Scheduling

[See all features](https://www.capterra.com/p/177828/Dentrix-Ascend/#features)

Adit

Top features

41/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Escalation
-   Alerts/Notifications
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Billing & Invoicing
-   Booking Management
-   Calendar Management
-   Charting
-   Claims Management
-   Client Management
-   Client Portal
-   Communication Management
-   Confirmations/Reminders
-   Customer Database
-   Customer History
-   Customizable Reports
-   Customizable Templates
-   Data Synchronization
-   Dental Practice Management
-   Document Management
-   Document Storage
-   Document Templates
-   Drag & Drop
-   Electronic Payments
-   Email Reminders
-   E-Prescribing
-   Generative AI
-   HIPAA Compliant
-   Imaging and X-rays
-   Inventory Management
-   Live Chat
-   Medical Billing
-   Multi-Location
-   Patient Records Management
-   Records Management
-   Referral Tracking
-   Registration Management
-   Reminders
-   Reporting & Statistics
-   Scheduling
-   Self Service Portal
-   SMS Messaging
-   SSL Security
-   Task Scheduling

[See all features](https://www.capterra.com/p/208534/Adit/#features)

### Recognition

No recognitions have been awarded to Dentrix Ascend

Adit is recognized as a top-rated tool in 3 Capterra Shortlist reports

Best Value DentalSoftware (2022) 

### Deployment & support

Dentrix Ascend

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Adit

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Dentrix Ascend

-   By Henry Schein One
-   Located in United States
-   Founded in 1982

Adit

-   By Adit
-   Located in United States
-   Founded in

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