# Compare Dentrix Ascend vs Adit 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Dentrix Ascend and Adit based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/177828-208534/Dentrix-Ascend-vs-Adit

---

# Dentrix Ascend vs Adit Features and Cost Comparison

Last updated March 26th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Dentrix AscendAdit2/4 selected

[Dentrix Ascend](https://www.capterra.com/p/177828/Dentrix-Ascend/)[4.1 (234)](https://www.capterra.com/p/177828/Dentrix-Ascend/reviews/)

[Adit](https://www.capterra.com/p/208534/Adit/)[4.7 (261)](https://www.capterra.com/p/208534/Adit/reviews/)

[## Dentrix Ascend](https://www.capterra.com/p/177828/Dentrix-Ascend/)[4.1 (234)](https://www.capterra.com/p/177828/Dentrix-Ascend/reviews/)

Starting Price

Contact vendor

Value-for-Money

4

Functionality

3.9

Ease of Use

4.2

Customer Service

4.3

Reviews Sentiment

AB

Based on [234 reviews](#user-reviews)

Positive

191

Neutral

24

Negative

19

[## Adit](https://www.capterra.com/p/208534/Adit/)[4.7 (261)](https://www.capterra.com/p/208534/Adit/reviews/)

Starting Price

$399.00/month

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.7

Customer Service

4.7

Reviews Sentiment

Based on [261 reviews](#user-reviews)

Positive

242

Neutral

5

Negative

14

## Summary

* * *

Key features rated by users

Features selected based on 2,936 reviews from dental software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

66%Fit

Missing features

Feature ratings

Appointment Management

3.9

HIPAA Compliant

NA

Patient Records Management

3.6

Confirmations/Reminders

3.8

Charting

4.2

85%Fit

High performer

Feature ratings

Appointment Management

4.7

HIPAA Compliant

4.8

Patient Records Management

4.4

Confirmations/Reminders

4.7

Charting

3.6

User satisfaction

User satisfaction

4.1

User reviews[234](https://www.capterra.com/p/177828/Dentrix-Ascend/reviews/)

Ease of use

4.2

Functionality

3.9

Value for money

4.0

Customer support

4.3

User satisfaction

4.7

User reviews[261](https://www.capterra.com/p/208534/Adit/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.7

Customer support

4.7

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$399Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Dentrix Ascend is used by dental practices, dental service organizations, dentists, office managers, and dental staff.

Best for

Adit is used by dental practices, optometry offices, chiropractic clinics, and orthodontic practices.

## User reviews

Pros & cons

AB

Amanda B.

Business Manager

> "A little effort from me to set up clinical note templates, multi codes, attaching our preferred codes to..."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___7075135)

SF

Susan F.

OWNER

> "The xrays features did not work alot of the time.....variable and we could not get the intraoral camera..."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___7097561)

AB

Amanda B.

Business Manager

> "I was drawn to it because it has charts and hyperlinks on the landing page."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___7075135)

SF

Susan F.

OWNER

> "The system did not work for more than 2 days before glitches came up we spent hours on phone with..."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___7097561)

WG

Wesley G.

CEO

> "Their dedication to resolving issues quickly and thoroughly makes a huge difference in keeping our..."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___7074953)

AB

Amanda B.

Business Manager

> "Our trainer tried to tell us, but we did not pay attention so the first month was a very busy month as..."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___7075135)

AB

Amanda B.

Business Manager

> "It revolutionized our office flow and has saved us so much time and hassle."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___7075135)

SK

Sheila K.

Office Manager

> "You cannot change insurance companies without going through 15 - 20 minutes of navigation, There is NO..."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#SoftwareAdvice___5050277)

Nicole H.

Regional Manager - CEO

> "Overall our experience has been wonderful from the dedicated conversion team to help with imaging and..."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___7074993)

RH

Roxanne H.

Financial and Scheduling Coordinator

> "We were completely locked out until I had someone remote in to my laptop at home and fix it."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___6292410)

WG

Wesley G.

CEO

> "Their professionalism and positive attitude make every interaction smooth and reassuring."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___7074953)

SB

Shannon B.

Office Manager

> "Treatment plans never calculate correctly."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#SoftwareAdvice___6486297)

AB

Amanda B.

Business Manager

> "Dentrix Ascend has a modern interface that is easy to use."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___7075135)

JH

Jerry H.

Administrator

> "When there are issues, it takes hours to get through to help desk for assistance. "

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#SoftwareAdvice___4944663)

EC

Esther C.

Dental Hygienist

> "Great for practice management and organized."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___6557668)

EM

Erica M.

Registered Dental Hygienist

> "We have our system send texts to leave our office a review once the appointment is completed, so the..."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2844792)

JSA

J Scott A.

Dentist

> "Great when I have multiple offices and w with Covid being cloud based we could always access"

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___3882736)

WT

William T.

Chief Financial Officer

> "The reports and dashboards are inaccurate and vary based on time run."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___3497176)

JH

Jerry H.

Administrator

> "Being cloud based is nice. "

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#SoftwareAdvice___4944663)

JK

Jennifer K.

Doctor

> "Inability to run finance charges with statements. "

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___3872305)

JP

James P.

CEO

> "Ascend allows us to seamlessly work in each office from our home office. "

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2866731)

AA

Arwa A.

Dentist

> "Ledgers are off, x-rays take forever to load, treatment plan signatures are lost constantly."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2854395)

VC

Veronica C.

Director of Operations

> "I also love the dashboard, it shows what claims need to be worked on and helps keep the team on track."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2846561)

TS

Tracy S.

Centralized Billing Manager

> "Stalling, slow downs, having to log out/close out and log in or refresh multiple times per day. "

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2913454)

JSA

J Scott A.

Dentist

> "Cloud based and the easy access from any smart connected device"

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___3882736)

LB

Lisa B.

RDH

> "It is not intuitive like regular dentrix, it has taken two years of use for it to feel useful, and two..."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2861288)

RA

Rassa A.

Pediatric dentist

> "I especially love that it is constantly changing and updating to user request and needs. If i had to do..."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2854303)

EM

Erica M.

Registered Dental Hygienist

> "I don’t like how I cannot schedule a recare appointment without completing today’s appointment first."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2844792)

DM

Danny M.

Dentist

> "I like most the continuing updates and additions of new features based on what customers need."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2843611)

LB

Lisa B.

RDH

> "Sadly, it’s not easy for treatment planning either which effects patients booking for treatment."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2861288)

MJ

Manisha J.

DDS

> "cloud based so it makes access to records from home much easier"

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2853749)

JM

Jodi M.

Pediatric Dentist

> "Should not be able to appoint inactive patients without first changing them to active."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2845417)

DZ

David Z.

Dentist

> "We came from dentrix and i liked the icons across the top to access modules"

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2843851)

KD

Kelsie D.

Dental hygienist

> "I do not like how hygiene Rec are is defaulted to every 4 months for a prophy."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2843513)

LL

Lane L.

COO

> "The software has done exactly what we need and they continually are releasing new features that make the..."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2843580)

DZ

David Z.

Dentist

> "I don’t want to be notified unless something major in medical and I don’t want to check don’t ask again"

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2843851)

SV

Sheena V.

Dentist

> "Creating templates is great and super customizable."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2844552)

SR

Shatia R.

Dental assistant

> "One simple thing I don’t like is I can’t change the color of events."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2860800)

SC

Stacy C.

office Manager

> "Ascend is constantly updating with new features to make my job easier."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2860543)

MP

Marisa P.

RDH

> "Least of all, I disliked that this system did NOT integrate with our previous system Easy Dental."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2844761)

IW

Irene W.

office manager

> "It is user friendly when it comes to booking appointments or looking for procedures."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2853944)

BT

Bethany T.

Office Manager

> "Switching primary and secondary insurance is very difficult and time consuming"

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2853463)

EM

Erica M.

Registered Dental Hygienist

> "I also love the new clock-in/clock-out feature."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2844792)

AB

Ashley B.

Office Leader

> "Recare system can be a little tricky with non tech savvy staff"

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2861050)

JP

James P.

CEO

> "The skill level in our offices has improved dramatically."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2866731)

AA

Arwa A.

Dentist

> "Ascend issues are far too many to count."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2854395)

AC

Alexis C.

Dental Assistant

> "X-rays are also so easy to take and transfer or make adjustments"

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2843776)

SG

Sonya G.

Practice Admin

> "Many insurance plans we use are not supported neither in eclaims nor attachments in Ascend. "

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2668147)

CH

Cynthia H.

Account Manager

> "I like that I can log in anywhere."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2855697)

Kevin C.

Paraprofessional

> "I’m not a big fan on how the actual schedule look and navigating through the schedule can be confusing."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2108897)

CA

Chelsea A.

Treatment Coordinator/Dental Assistant

> "Switching between multiple practices is easy to do."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2844301)

NG

Nikole G.

Fianacial Coordinator

> "Also, unable to send a prior-authorization to a secondary insurnace."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2085618)

MK

Michael K.

Dentist

> "X rays very compatible"

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2861062)

SG

Sonya G.

Practice Admin

> "Building the report needed is time consuming and confusing. "

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2668147)

JP

James P.

CEO

> "We have been very pleased with the constant updates and improvements."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2866731)

DM

Deborah M.

Dentist

> "Help is nowhere to be had, avoid at all costs!"

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2738522)

[View Reviews](https://www.capterra.com/p/177828/Dentrix-Ascend/reviews/)

MO

Megan O.

Receptionist

> "It helps keep communication organized, improves efficiency, and provides useful insights into how the office is performing. Once the team..."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7113631)

Nimet A.

Owner

> "We have had some issues with setting up some of our online forms, with multiple forms being placed in different areas that are not all updated..."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7099370)

Isabella C.

Director of Operations

> "The platform offers strong value for the money, especially considering how many features are included—patient communication, online scheduling,..."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7055238)

AN

Aja N.

dentist

> "Most times that the system experiences issues is during our working day, which is really inconvenient, as we cannot communicate with via calls..."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7063817)

JN

Jennifer N.

optometrist

> "I recently relocated my office, and the Adit team helped me tremendously help with notifying my existing patient base via email blasts and..."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7080371)

FA

Fatima A.

Office Manager

> "With every consent form, patients have to add their phone number and email which wastes a lot of time and patient complain about it as well."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6789996)

Yvette M.

Practice Administrator

> "Patients can book appointments and complete paperwork ahead of time, which speeds up check-ins and keeps the schedule running efficiently."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7074330)

KS

Kelly S.

Manager

> "It didn’t matter how many times we called; the issues were never truly resolved. When I did manage to speak with someone, I repeatedly told them..."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7035181)

KT

Kini T.

Dentist Owner

> "You can see the schedule, patients list access and digital forms uploaded for patients and alot of other perks Adit provides all for way better..."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6812195)

MH

Mindy H.

Front office manager

> "Recently they changed the style of how the dashboard was arranged and this was a little difficult to maneuver last minute!"

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7100737)

AJ

Amanda J.

Dental Assistant

> "The platform offers a comprehensive suite of tools that streamline communication, scheduling, and patient engagement in a dental or medical..."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6815726)

SS

Sinan S.

Dentist

> "at the very beginning (1.5year ago) the software didn't integrate well with our patient management system but that got fixed"

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7031923)

Alina M.

Chief Operations Officer

> "I liked the text-to-pay feature, as it made the payment process much more convenient and efficient for both patients and our team."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7079834)

RD

Ray D.

Dentist

> "Software can glitch and cause issues with communication however is reliable 99% of the time."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7091348)

SC

Shawna C.

Office Manager

> "I love the patient communication like the reminder notifications with ADIT, and the way I can send an email to all of our active patients."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6882534)

JS

Josh S.

Dentist

> "A few features could benefit from better documentation or tutorials, and occasionally customer support response times are a bit slow during peak..."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6850817)

JN

Jennifer N.

optometrist

> "Adit has the same if not more features than the other platform, their IT support is very fast and responsive, and their customer service is top..."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7080371)

SH

Steve H.

Billing Specialist

> "There is too much going on all at once and now even at it's smallest it still takes up 80% of the screen."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7100180)

Jamie L.

Practice Manager

> "He helped us get our online scheduling set up quickly and smoothly, and he made the entire process feel manageable and stress-free."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7116176)

KC

Kaitlin C.

Patient Admin

> "My one con about Adit is you can not message someone who is not a patient in the system."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7043234)

SK

Shilpa K.

Dentist

> "Sending text messages or keeping track of missed calls, Adit does a great job of managing all aspects of patient communication"

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7063571)

KR

Kari R.

Office Manager

> "The service center is all overseas which can sometimes make communication difficult"

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7040428)

JS

Joanna S.

Office manager

> "anyone can actually work from it whether you’re back staff or staff it does everything you can gather download paperwork ask for medical history..."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6884385)

SK

Shubhneet K.

office manager

> "The only problem i feel is sometimes the application on the desktop gets freeze and we have to refresh it sometimes."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6815771)

VR

Verified Reviewer

Dental Office Manager

> "The reach out randomly to make sure we are doing ok and if there is anything they can help with as well as sharing new features that are..."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7065824)

KS

Kelly S.

Manager

> "This was after weeks of accessing our server and crashing it multiple times."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7035181)

KT

Kini T.

Dentist Owner

> "Best Communication System in Dentistry for all the things that it does and does it well at a good competitive price compared to all the other..."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6812195)

AN

Ali N.

Technician

> "Our prior messaging system was not as in-depth and did not have as many features available compared to Adit's system."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6852113)

SH

Sonya H.

Practice Administrator

> "We made the switch in July of 2025, and we are ABSOLUTELY impressed with the entire systems for the whole office and the APP that you can use..."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7044052)

KR

Kimmie R.

Office manager

> "If you’re not familiar with the settings and do not modify them, patients will get duplicate texts/calls.. But it was mentioned with onboarding."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6883526)

Dr. Dan S.

Doctor of Chiropractic

> "It's great to see patient information from our EHR pop up when someone is calling (who it is, appointment info, balance, etc.). "

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7083107)

YM

Yveth M.

office manager

> "When you have an issue you have to create a ticket number and have to wait for someone to be available"

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6806149)

KC

Kaitlin C.

Patient Admin

> "It is extremely easy to pull reports, communicate with patients, send and receive fax messages, and even enters patient information from new..."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7043234)

KS

Kelly S.

Manager

> "We were told multiple times that issues had been fixed, yet the very next day the same problems would reappear."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7035181)

ED

Esper D.

Bookkeeper

> "ADIT is perfect platforms/software for Dental on communicating/scheduling patients most especially with their text reminders set-ups."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6833802)

AB

Angel B.

administrative support

> "Our current dental softare doesnt fully integrate with all of the adit modules!"

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6855796)

KK

Kathy K.

Office Manager

> "we love the stream line communication, most of my patients will answer to a text ASAP then to a phone call. "

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7037273)

KR

Kari R.

Office Manager

> "The initial setup had a lot of issues that we had to work through with the tech staff. "

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7040428)

Yvette M.

Practice Administrator

> "Adit has been a game-changer for our practice, streamlining daily operations while improving the patient experience."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7074330)

KS

Kay S.

Front Desk

> "Customer service, takes a while for things to get fixed, Customer service calls at 6am and dont"

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7005786)

MH

Mindy H.

Front office manager

> "Features are awesome by sending out a link after the patient appointment has been done asking for a review."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7100737)

HK

Hariyali K.

Dentist

> "Their customer service was so poor that every now and then we got phone calls from them and they started sharing sensitive information about..."

[See full review](https://www.capterra.com/p/208534/Adit/#SoftwareAdvice___6536854)

German M.

Manager

> "We really liked how everything is in one place marketing, patient communication, and integration with eaglesoft."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7036174)

KS

Kelly S.

Manager

> "After months of back-and-forth and constant problems, we finally decided to cancel and find another company."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7035181)

Dr. Dan S.

Doctor of Chiropractic

> "We really like that Adit is an all-in-one solution for us, and that it integrates well with our EHR (Jane App). "

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7083107)

SH

Steve H.

Billing Specialist

> "The new update is busy and not as good as where it was before."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7100180)

AM

Albert M.

Assistant Office Manager

> "Overall, Adit contributed to better organization, time savings for staff, and an improved experience for both the team and patients."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7063932)

MP

Mike P.

Dentist

> "Some reports can be confusing without any training or guidance."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7036226)

AR

Amanda R.

Office Manager

> "Pros of Adit for our office: Google review requests- we have tripled the number of Google reviews for our office."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7054589)

JL

James L.

OMS, Owner

> "Adit knew they cannot provide easy eSignatures on forms but they misrepresent capabilities to make it seem that is user friendly platform"

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6478908)

ND

Nabat D.

Dentist

> "They helped us with marketing needs and have an easy transition from a previous marketing company that would not help with SEO"

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7026704)

Nicole S.

Office Manager

> "We can't pick what items to post payments directly to."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6879743)

OL

Opal L.

Office Manager

> "Their features help make our office functions as streamline as possible."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7026461)

JR

Jennifer R.

office manager

> "I am still not using the insurance verification feature, it is confusing."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6845118)

JH

Janie H.

Office Manager

> "This saves alot of time from scanning and having done before patient comes in."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7086701)

CF

Chloe F.

Office Manager

> "This could very well be an internet issue however that would be the only problem that we run into from time to time."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6838391)

SC

Stephanie C.

Office Manager

> "We like how payments post directly to Dentrix, and we can set up recurring payments for our membership plan."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6842532)

JP

Jennica P.

office manager

> "the syncing isn't always great with confirmations."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6878713)

Tracy L.

Office Manager

> "The integration with our Dentrix software was seamless. And the dashboard is great for practice analytics."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7091257)

KS

Kayla S.

Admin Assistant

> "We feel that it takes too long to solve a problem and would like a quicker response."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7006790)

YS

Yanny S.

office manager

> "the app i like how we have everything in one places like call text fax form and ect i like it a lot good jab"

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6826687)

AS

Allyson S.

Dental Practice Manager

> "We were also promised an Amazon gift card that we never received."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6795396)

SK

Shubhneet K.

office manager

> "The patient confirmation messaging and contact options are good and also i really like the option of attaching a file."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6815771)

JR

Jim R.

Office Manager

> "Once in awhile the workarounds we are given do not truly solve the issue."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6821593)

MP

Mike P.

Dentist

> "The response times to get help are quick and every issue is ticketed and responded to."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7036226)

MA

Mai A.

Patient Care Coordinator

> "There has not been any features or issues that were not resolved that I can comment on at this moment."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6802762)

VR

Verified Reviewer

Dental Office Manager

> "it only is worth it if a company is willing to learn from those and take steps to repair what is broken and not stay stagnate."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7065824)

NM

Ngu M.

reergwregbr

> "Customer support is made up of maybe 4 people in India with fake American names."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6665054)

JH

Janie H.

Office Manager

> "it has been good, waiting for new phone system to discover all the other things it will do to help our workflow."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7086701)

HK

Hariyali K.

Dentist

> "My half of the patients stopped receiving messages including myseld and my staff."

[See full review](https://www.capterra.com/p/208534/Adit/#SoftwareAdvice___6536854)

SN

Stephany N.

front desk

> "Adit helped us run more efficiently and made communication with patients smoother. Once we got the hang of it, it became a really valuable tool..."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6856672)

KM

KARA M.

Office manager

> "Ins verification confusion. "

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6852024)

RH

Rebecca H.

Operations Manager

> "The software is great, offers texting, forms, reviews, and practice numbers."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6846414)

DS

David S.

Dentist

> "Kind of annoying for the patient. "

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7012329)

AB

Ashley B.

Office Manager

> "The text to pay feature is a hit with our patients and makes collecting so much easier and quicker."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6865270)

RQ

Ryen Q.

Receptionist/ Lvl II DA

> "I have patients getting messages that are not meant for them, I have missing voicemails in the system & some patients even reschedule their..."

[See full review](https://www.capterra.com/p/208534/Adit/#SoftwareAdvice___4249856)

LS

Lisa S.

operations manager

> "we love using Adit for all our patient communications , forms, and they also do our website and marketing ."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6665303)

CH

Crissy H.

Office Manager

> "Adit pay has some issues in regards to reporting, its also very slow when it comes to loading the patient information."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___4705706)

AR

Atena R.

Manager

> "Our office has seen a big boost since we started with them — it’s truly made a difference in our growth and efficiency."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7022622)

AS

Alma S.

Office Manager

> "I have not came across any issue that have made me take note of."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6863297)

[View Reviews](https://www.capterra.com/p/208534/Adit/reviews/)

## User interface

4.14 (234)

[Adit](https://www.capterra.com/p/208534/Adit/)

4.67 (261)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Dentrix Ascend

25/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Escalation
-   Alerts/Notifications
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Billing & Invoicing
-   Booking Management
-   Calendar Management
-   Charting
-   Claims Management
-   Client Management
-   Client Portal
-   Communication Management
-   Confirmations/Reminders
-   Customer Database
-   Customer History
-   Customizable Reports
-   Customizable Templates
-   Data Synchronization
-   Dental Practice Management
-   Document Management
-   Document Storage
-   Document Templates
-   Drag & Drop
-   Electronic Payments
-   Email Reminders
-   E-Prescribing
-   Generative AI
-   HIPAA Compliant
-   Imaging and X-rays
-   Inventory Management
-   Live Chat
-   Medical Billing
-   Multi-Location
-   Patient Records Management
-   Records Management
-   Referral Tracking
-   Registration Management
-   Reminders
-   Reporting & Statistics
-   Scheduling
-   Self Service Portal
-   SMS Messaging
-   SSL Security
-   Task Scheduling

[See all features](https://www.capterra.com/p/177828/Dentrix-Ascend/#features)

Adit

Top features

41/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Escalation
-   Alerts/Notifications
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Billing & Invoicing
-   Booking Management
-   Calendar Management
-   Charting
-   Claims Management
-   Client Management
-   Client Portal
-   Communication Management
-   Confirmations/Reminders
-   Customer Database
-   Customer History
-   Customizable Reports
-   Customizable Templates
-   Data Synchronization
-   Dental Practice Management
-   Document Management
-   Document Storage
-   Document Templates
-   Drag & Drop
-   Electronic Payments
-   Email Reminders
-   E-Prescribing
-   Generative AI
-   HIPAA Compliant
-   Imaging and X-rays
-   Inventory Management
-   Live Chat
-   Medical Billing
-   Multi-Location
-   Patient Records Management
-   Records Management
-   Referral Tracking
-   Registration Management
-   Reminders
-   Reporting & Statistics
-   Scheduling
-   Self Service Portal
-   SMS Messaging
-   SSL Security
-   Task Scheduling

[See all features](https://www.capterra.com/p/208534/Adit/#features)

### Recognition

No recognitions have been awarded to Dentrix Ascend

No recognitions have been awarded to Adit

### Deployment & support

Dentrix Ascend

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Adit

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Dentrix Ascend

-   By Henry Schein One
-   Located in United States
-   Founded in 1982

Adit

-   By Adit
-   Located in United States
-   Founded in

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