# Wave Software 2026: Features, Integrations, Pros & Cons | Capterra

> Capterra's in-depth exploration of Wave Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of Wave Software pricing, features, integrations, and potential alternatives.

Source: https://www.capterra.com/compare/178021-199887/Wave-Apps-vs-Gestionix

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# 

 Wave Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 27, 2025

Written byLisa Morris

Lisa Morris

Lisa Morris is an associate principal analyst at Capterra, covering the healthcare and medical industry, with a focus on technologies impacting independent practices and mental healthcare, such as electronic medical records and practice manage...

[See bio & all articles](https://www.capterra.com/resources/author/lmorris/)

Edited byCaroline Rousseau

Caroline Rousseau

Content Editor

After three years of building surveys, analyzing data, and writing her own research, Caroline has been a senior content editor since 2022. Her previous experience as an analyst converged into a skill set that allows her to help her peers devel...

[See bio & all articles](https://www.capterra.com/resources/author/caroline-rousseau/)

Content Editor

Written by [Lisa Morris](https://www.capterra.com/resources/author/lmorris/)

Lisa Morris is an associate principal analyst at Capterra, covering the healthcare and medical industry, with a focus on technologies impacting independent practices and mental healthcare, such as electronic medical records and practice management tools.

Edited by [Caroline Rousseau](https://www.capterra.com/resources/author/caroline-rousseau/)

Content Editor

After three years of building surveys, analyzing data, and writing her own research, Caroline has been a senior content editor since 2022. Her previous experience as an analyst converged into a skill set that allows her to help her peers develop and produce compelling content about today’s business matters.

[Key takeaways](#key-takeaways)[Our verdict](#our-verdict)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Interface](#interface)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Wave

Wave Overview:

### Key takeaways

Insights from verified Capterra reviews

Wave helps small businesses manage invoicing and basic accounting with a clean interface and mobile accessibility. It’s most used by administrative teams and entrepreneurs handling recurring billing. Users value its free starter plan and invoice automation, though many cite slow ACH payments and limited support. Advanced tools like auto-imported transactions and receipt capture offer added control for growing teams.

### Our verdict

Wave suits small teams that need straightforward invoicing and bookkeeping without the overhead of complex systems. Its automation features reduce manual work, but limitations in reporting depth and support responsiveness may require trade-offs. Buyers should weigh simplicity against scalability before committing.

Overall rating

Based on 1,719 user reviews

Reviews sentiment

Positive

87%

Neutral

6%

Negative

6%

Pros & cons

Free and affordable options

Tailored for small businesses

Unreliable customer service

Limited and delayed email support

Starting price

$19

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Wave?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.waveapps.com&name=Wave)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Wave

4.4 (1,719)

VS.

[4.4 (3,269)](https://www.capterra.com/p/120109/Xero/reviews/)

Starting Price

$19

Flat Rate, Per Month

Starting Price

$25

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (1,635)

Ease Of Use

4.4 (7,619)

Value For Money

4.6 (1,280)

Value For Money

4.2 (6,536)

Customer Service

4.0 (1,122)

Customer Service

4.0 (6,240)

## Wave alternatives

Wave may not suit teams seeking faster payment processing, deeper reporting customization, or more responsive support channels. If your business requires advanced accounting features or tighter control over transaction workflows, consider exploring other tools that better align with those needs.

[4.2 (1,991)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (822)](https://www.capterra.com/p/163114/Zoho-Invoice/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.2 (1,291)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

[4.3 (8,385)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

Starting price

$38.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/190778/QuickBooks-Online/)

[View all alternatives](https://www.capterra.com/p/178021/Wave-Apps/alternatives/)

## Who uses Wave?

Based on Capterra reviews from the past 2 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Free and affordable options

93% positive reviews out of 397

Most reviewers appreciate pricing, emphasizing generous free features, cost savings, and budget-friendly plans for businesses.

Lukas H

Consultant, 1 employee.

"Generous free starter plan with everything needed for a startup."

Unreliable customer service

52% negative reviews out of 187

Some reviewers describe customer support as difficult to reach, slow to respond, and lacking real-time assistance.

:sparkles:Tracy P

Owner, 2 - 10 employees.

"Customer service was extremely unhelpful when trying to resolve the issues we had - our issues were never resolved and we had to start over completely with a new company."

Tailored for small businesses

95% positive reviews out of 324

Most reviewers find small business use valuable, citing affordability, essential features, and suitability for startups.

Christian W

Founder, 1 employee.

"These features are more than essential to the small business owner and are easy to generate on the go quickly with the mobile application."

Limited and delayed email support

67% negative reviews out of 84

Most users comment email support is slow, with delayed responses, lack of live help, and inconsistent communication.

Aaron G

Owner, 2 - 10 employees.

"However towards the end of 2024 the customer support has disappeared - no response on the live chat and no response via email."

Streamlined setup and navigation

96% positive reviews out of 237

Most reviewers describe ease of use as crucial, highlighting simple setup, intuitive interface, and accessible tutorials.

Slow performance and lag

81% negative reviews out of 75

Most users report performance and speed issues, noting frequent slow load times, laggy navigation, and occasional freezing.

Matt C

Online Content Creator, 2 - 10 employees.

"It's slow to load, and when it does it's non-responsive, most of the time I have to close it and then open it again."

## Wave's interface

Wave’s interface is clean and intuitive, especially for users handling recurring invoices and basic bookkeeping. Reviewers highlight its mobile accessibility and straightforward layout, though some mention limited customization and friction when navigating reports or managing transactions.

1+

Lisa Morris

Wave’s dashboard makes it easy to track invoices and payments, even on mobile, which helps users stay organized on the go. However, reviews note that searching past invoices or customizing templates can feel restrictive, slowing down workflows that require flexibility.

Ease of Use

4.4 (1,635)

4.4

Based on 1,635 reviews

## Key features

View by:

These features have been rated as most important by users based on their reviews.

View by:

Get Advice

We can help you find the software with the features you need.

Lisa Morris

Wave’s top-rated invoicing features help small teams stay on top of billing cycles with minimal effort. The ability to automate reminders, track payment status, and reuse templates reduces manual work and keeps financial records organized and accessible.

Features

4.2 (1,579)

4.2

Based on 1,579 reviews

The Wave features below were rated the highest by reviewers. Our commentary is based on reviewer sentiment and collective feedback from reviews published in the past two years.

Invoice creation

4.6 (225)

225 reviewers rated this feature

Supports fast invoice setup with customizable templates, recurring billing, and automatic calculations. Reviewers highlight how easy it is to add clients and items, duplicate invoices, and bill in multiple currencies.

Online invoicing

4.5 (228)

228 reviewers rated this feature

Enables sending invoices via email or app, with automated reminders and real-time payment notifications. Sending invoices as links, PDFs, or emails allows users to invoice from anywhere.

Invoice processing

4.5 (113)

113 reviewers rated this feature

Simplifies tracking unpaid invoices, logging payments, and converting estimates. Users value the ability to add discounts and taxes, monitor partial payments, and maintain a clear overview of outstanding balances.

Invoice history

4.4 (184)

184 reviewers rated this feature

Allows users to search, filter, and manage past invoices for recordkeeping and client tracking. Users can duplicate invoices, generate statements, and categorize by client or status.

Auto-import bank transactions

0 reviewers rated this feature

Connects directly to bank accounts to pull in transactions automatically. This reduces manual entry and helps users maintain up-to-date records without needing to log in to multiple platforms. It supports daily reconciliation and improves bookkeeping accuracy.

Auto-merge and categorize transactions

0 reviewers rated this feature

Uses built-in logic to identify and group similar transactions, assigning categories based on historical patterns. This feature helps users streamline expense tracking and ensures consistency across reports, especially for recurring payments and vendor charges.

Digitally capture unlimited receipts

0 reviewers rated this feature

Lets users upload and store receipts directly in the platform, supporting audit trails and expense documentation. This feature is especially useful for businesses managing frequent purchases, enabling quick retrieval and matching with transactions.

Automate late payment reminders

0 reviewers rated this feature

Sends scheduled follow-ups to clients with unpaid invoices, helping businesses improve cash flow and reduce manual chasing. Users can customize timing and messaging, ensuring professional communication while maintaining payment discipline.

All key features (93)

Define levels of authorization for access to specific files or systems

61.90% of 21 reviewers that rated this feature as important or highly important

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

67.80% of 59 reviewers that rated this feature as important or highly important

Integrate with a third-party accounting system

62.71% of 59 reviewers that rated this feature as important or highly important

Track money owed to a company's creditors/suppliers

51.35% of 111 reviewers that rated this feature as important or highly important

Track outstanding invoices and the money owed from clients

60.66% of 122 reviewers that rated this feature as important or highly important

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

63.64% of 22 reviewers that rated this feature as important or highly important

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

60.78% of 51 reviewers that rated this feature as important or highly important

Track and document all activities across devices, networks, and other systems

0% of 0 reviewers...

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

59.52% of 42 reviewers that rated this feature as important or highly important

Connects directly to bank accounts to pull in transactions automatically. This reduces manual entry and helps users maintain up-to-date records without needing to log in to multiple platforms. It supports daily reconciliation and improves bookkeeping accuracy.

0 reviewers rated this feature

Uses built-in logic to identify and group similar transactions, assigning categories based on historical patterns. This feature helps users streamline expense tracking and ensures consistency across reports, especially for recurring payments and vendor charges.

0 reviewers rated this feature

Sends scheduled follow-ups to clients with unpaid invoices, helping businesses improve cash flow and reduce manual chasing. Users can customize timing and messaging, ensuring professional communication while maintaining payment discipline.

0 reviewers rated this feature

Setup and send recurring or automated bills

31.58% of 19 reviewers that rated this feature as important or highly important

Compare and match accounting/financial records with corresponding bank statements

59.81% of 209 reviewers that rated this feature as important or highly important

This capability lets you manage billing, send invoices, set reminders, and accept payments. Some users say it’s easy to track outstanding payments, customize templates, and process ACH or credit card payments. Reviewers appreciate integration with Wave Money and Google Sheets.

63.11% of 309 reviewers that rated this feature as important or highly important

Create budgets based on historical data and future projections

43.24% of 37 reviewers that rated this feature as important or highly important

Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period

0% of 0 reviewers...

Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances

0.00% of 2 reviewers that rated this feature as important or highly important

A financial statement that lists a company's accounts and details the account type and balance

83.33% of 6 reviewers that rated this feature as important or highly important

Provides a channel for team members to share media files, communicate, and work together

0% of 0 reviewers...

Tracking, calculating, and paying commissions and earnings to employees

0% of 0 reviewers...

Software for Certified Public Accountants to aid clients in achieving financial goals.

0.00% of 3 reviewers that rated this feature as important or highly important

Accept and process credit card transactions

61.11% of 18 reviewers that rated this feature as important or highly important

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

0% of 0 reviewers...

Change one currency to another based on real-time rates/values

0% of 0 reviewers...

Reports that show customers their invoices, payments, and balance on the account

50.00% of 10 reviewers that rated this feature as important or highly important

Add customized logos and colors to align with company branding

61.11% of 36 reviewers that rated this feature as important or highly important

Pre-designed layouts that can be customized to match preferences and requirements

83.33% of 6 reviewers that rated this feature as important or highly important

Assembly of graphs and charts for visualizing and tracking statistics/metrics

0% of 0 reviewers...

Import and export data to and from software applications

66.67% of 27 reviewers that rated this feature as important or highly important

Protect sensitive data for digital privacy

88.89% of 27 reviewers that rated this feature as important or highly important

Lets users upload and store receipts directly in the platform, supporting audit trails and expense documentation. This feature is especially useful for businesses managing frequent purchases, enabling quick retrieval and matching with transactions.

0 reviewers rated this feature

Digitally deposit correct payroll amounts into individual employee's bank accounts

25.00% of 4 reviewers that rated this feature as important or highly important

Electronically collect payments for goods or services

62.50% of 24 reviewers that rated this feature as important or highly important

Reminders sent via email

0% of 0 reviewers...

Convert data into a code for security

0% of 0 reviewers...

Estimate expected cost based on various factors before a project begins

0% of 0 reviewers...

Monitor and record expenses such as purchases or charges incurred

59.62% of 213 reviewers that rated this feature as important or highly important

Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk

0% of 0 reviewers...

Plan, manage, and track the financial activities of an individual or organization

38.10% of 21 reviewers that rated this feature as important or highly important

Wave gives you automated, customizable financial reports for weekly, monthly, and yearly analysis. Reviewers indicate reports are easy to generate, useful for tax and compliance, and can be filtered by criteria. Some mention integration with Google Sheets, but wish for more customization.

56.45% of 248 reviewers that rated this feature as important or highly important

Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history

8.33% of 12 reviewers that rated this feature as important or highly important

Specifically designed to address the needs of law firms and legal departments

0% of 0 reviewers...

Intended for medical use such as diagnosis, treatment, and consultation

0% of 0 reviewers...

For realtors, real estate investors, property managers, and other real estate professionals.

50.00% of 2 reviewers that rated this feature as important or highly important

Primarily serving churches and religious organizations

0.00% of 1 reviewers that rated this feature as important or highly important

Designed for small businesses

85.19% of 27 reviewers that rated this feature as important or highly important

Manage revenue acquired through grants, donations, and other sources (accountability vs. profitability)

18.18% of 11 reviewers that rated this feature as important or highly important

Centralized accounting record which tracks all financial transactions

54.17% of 168 reviewers that rated this feature as important or highly important

A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time

64.62% of 130 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

30.77% of 13 reviewers that rated this feature as important or highly important

Supports fast invoice setup with customizable templates, recurring billing, and automatic calculations. Reviewers highlight how easy it is to add clients and items, duplicate invoices, and bill in multiple currencies.

225 reviewers rated this feature

Wave helps you access and filter invoice history by client, date, or status. Reviewers appreciate easy recordkeeping, the ability to track paid and unpaid invoices, and find it valuable for tax purposes and generating customer statements. Integration with Google Sheets is also mentioned.

70.26% of 195 reviewers that rated this feature as important or highly important

Allows users to search, filter, and manage past invoices for recordkeeping and client tracking. Users can duplicate invoices, generate statements, and categorize by client or status.

184 reviewers rated this feature

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

59.57% of 47 reviewers that rated this feature as important or highly important

Creation, processing, verification, and execution of invoices till the payment is made

68.80% of 125 reviewers that rated this feature as important or highly important

Simplifies tracking unpaid invoices, logging payments, and converting estimates. Users value the ability to add discounts and taxes, monitor partial payments, and maintain a clear overview of outstanding balances.

113 reviewers rated this feature

Access the system via a mobile application

50.00% of 2 reviewers that rated this feature as important or highly important

Manage and handle various international currencies

38.33% of 60 reviewers that rated this feature as important or highly important

Wave offers online invoicing that lets you send invoices via email, track payments, and receive notifications when clients view or pay. Some reviewers find it easy to invoice from anywhere, appreciate automated reminders, and value integration with Google Sheets for tabulated info.

66.24% of 237 reviewers that rated this feature as important or highly important

Enables sending invoices via email or app, with automated reminders and real-time payment notifications. Sending invoices as links, PDFs, or emails allows users to invoice from anywhere.

228 reviewers rated this feature

Allow customers to make a partial payment on an invoice and track remaining debt

33.33% of 3 reviewers that rated this feature as important or highly important

Reconcile payments with corresponding invoices or orders for accounting purposes

0% of 0 reviewers...

Track sent and received payments, invoices, and bills.

100.00% of 1 reviewers that rated this feature as important or highly important

Manage employee salary processes, data, taxes, and records administration efficiently

51.11% of 45 reviewers that rated this feature as important or highly important

View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more

66.67% of 6 reviewers that rated this feature as important or highly important

Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)

50.00% of 8 reviewers that rated this feature as important or highly important

A type of financial statement used to record and report an organization's revenues, costs, and expenses over a specific amount of time

60.00% of 40 reviewers that rated this feature as important or highly important

Manage and track financials on a project-to-project basis

55.56% of 18 reviewers that rated this feature as important or highly important

Estimate or forecast of a future scenario based on the study of present trends

50.00% of 2 reviewers that rated this feature as important or highly important

Create, send, and track purchase orders and their statuses

16.67% of 12 reviewers that rated this feature as important or highly important

Notifications that are delivered to users as soon as an event occurs

0% of 0 reviewers...

Receive system updates as soon as any changes are made

0% of 0 reviewers...

Upload, track, and submit receipts in a central database

63.04% of 46 reviewers that rated this feature as important or highly important

A list of customers and their payments due updated on a monthly basis

0.00% of 2 reviewers that rated this feature as important or highly important

Generate recurring invoices

100.00% of 1 reviewers that rated this feature as important or highly important

Automated process of charging customers at regular intervals for repeated access or use of a product or service

47.62% of 42 reviewers that rated this feature as important or highly important

Timed notification for any upcoming task, deadline, appointment, or activity

25.00% of 4 reviewers that rated this feature as important or highly important

Access work applications remotely, for when working away from the office and/or traveling

0% of 0 reviewers...

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

64.29% of 28 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

91.30% of 23 reviewers that rated this feature as important or highly important

An accounting principle that identifies the specific conditions in which revenue is recognized and determines how to account for it.

0% of 0 reviewers...

Calculation of consumption tax imposed on the sale of goods/services

50.00% of 4 reviewers that rated this feature as important or highly important

Track the amount of money spent on a certain product or with a certain supplier

0% of 0 reviewers...

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

0% of 0 reviewers...

Track the status over time for a request, process, asset, or transaction

50.00% of 12 reviewers that rated this feature as important or highly important

Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors

71.43% of 7 reviewers that rated this feature as important or highly important

The completion of documentation that calculates earned income and the taxes to be paid, also called a tax return

0% of 0 reviewers...

Implementation of various strategies to manage tax obligations via planning and maintaining compliance

45.45% of 33 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

71.43% of 14 reviewers that rated this feature as important or highly important

Log and record hours worked and costs spent to assist in billing and invoicing

54.29% of 35 reviewers that rated this feature as important or highly important

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

0% of 0 reviewers...

Manage, record and track all business exchanges in form of money and its related interactions in the system

0% of 0 reviewers...

Get Advice

We can help you find the software with the features you need.

Lisa Morris

Wave’s top-rated invoicing features help small teams stay on top of billing cycles with minimal effort. The ability to automate reminders, track payment status, and reuse templates reduces manual work and keeps financial records organized and accessible.

Features

4.2 (1,579)

4.2

Based on 1,579 reviews

## Pricing

Value for money

4.6 (1280)

Wave offers a free plan that includes basic invoicing and accounting features. The Pro plan costs $19 per month and adds automation features. This aligns well with budget-conscious buyers—nearly 50% of businesses spend less than $210 per month on accounting software.

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/178021/Wave-Apps/pricing/)

Pro

$19.00

Flat Rate,Per Month

It includes:

-   Manage Cash Flow With Ease
-   Send Recurring Invoices
-   Set Up Deposit Requests
-   Automate Payment Reminders
-   Save Hours With Bookkeeping Automation
-   Automatically Import And Categorize Bank Transactions
-   Scan And Digitize Business Receipts With OCR Technology
-   Add Attachments To Invoices And Estimates
-   Create Reusable Message Templates
-   Manage Accounting Transactions In Mobile App

Value for money

4.6 (1,280)

4.6

Based on 1,280 reviews

## Integrations

Wave connects with finance and productivity tools through native and third-party links. These integrations support tasks like payment processing, email communication, and workflow automation, helping SMBs reduce manual entry and improve coordination.

Popular integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

Shoeboxed](https://www.capterra.com/p/222840/Shoeboxed/)

Lisa Morris

Senior Content Analyst

Linking Wave to external tools helps you automate invoice alerts, sync payment records, and streamline client communications. These connections reduce manual updates and give your sales team faster access to real-time financial data.

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.0 (1122)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (1,122)

4.0

Based on 1,122 reviews

## User reviews

Overall rating

4.4

Based on 1,719 reviews

Filter by rating

5(1048)

4(452)

3(110)

2(33)

1(76)

Mentioned topic

Sorted by most recent

CP

C P.

President

Construction

### "Wave hello"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

6/10

March 31, 2026

If you don’t need customer support, wave is a great option for small business book keeping and payment services.

Pros

Easy to use. Good value for the cost. The invoicing and payment acceptance is good. Running payroll was easy.

Cons

Poor customer service. Takes days to get a response. Payroll tax service was disappointing. Ended up moving to another service because of poor support.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Amber M.

Owner

Design

### "It's Been Great for My Business!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 24, 2026

It's been a great software to get me started in my business and it's easy for my clients to navigate invoices and payments. That is a win! I am able to track my spending with categories, as well, and that makes it easier to do my taxes at the end of each year.

Pros

I use Wave for my accounting and invoicing software. It's super affordable and easy to implement, which was a great starting point when I launched my business! The customer support has always been helpful when I've needed it. The option to create recurring invoices has been amazing, as well as the reports I can pull at the end of each year. Super helpful!

Cons

The auto-import for my bank transactions has not been working for a while, and although Wave Customer Support did what they could, I wish this could be more easily resolved. It's been a bit tedious having to manually import them. I also think that if I'm paying for a Pro subscription, I should have fewer fees being taken out. (I canceled the Pro subscription before the year was up.) Furthermore, the receipt uploading is great except that it creates a new transaction. It'd be nice if it could match the receipt with the transaction, since I will later import all transactions from the bank into Wave and that will cause duplicates.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reasons for choosing Wave

Cheaper and easier to use as I was starting my business.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HC

Hilary C.

Director

Marketing and Advertising

### "Happy wave user"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 19, 2026

Overall, Wave is a great value solution that covers essential accounting needs without overwhelming smaller businesses.

Pros

Wave offers free, easy-to-use accounting tools that are perfect for small businesses needing invoicing and expense tracking

Cons

Features are more limited compared to paid platforms, and customer support options can be slower at times.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JM

Jenna M.

Operations

Design

### "Good! Would reccomend. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

March 16, 2026

I like this for simple and strightforward invoicing. I htink its great for small businesses and people starting out.

Pros

Easy to use and pretty conperhensive for invoicing and tracking. Easy to use for beginers. I would recommend.

Cons

Never hurts to have more features. Custom fees ect and more tracking would be great. Also an end date to invoicce reminders.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RP

Ryan P.

Graphic Designer

Design

### "Easy to use and helpful in accounting"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 8, 2026

Overall, I found it very helpful. Wave has a clean, beginner-friendly interface. Even if you don’t have an accounting background, it’s relatively easy to connect bank accounts, categorize expenses, and generate reports.

Pros

One of the biggest advantages of Wave is that the core accounting features are free. For freelancers, photographers, and small service businesses, it allows you to track income, expenses, and basic financial reports without paying for a subscription.

Cons

Wave lacks some features found in more robust platforms like inventory management, detailed project costing, or advanced automation workflows.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Tim O.

Partner

Retail

### "Wave is free but has limited customer support "

2.0

Overall Rating

2.0

2.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

2/10

March 6, 2026

If you want a free payroll and accounting provider, Wave fits the bill. If problems arise, you might be on your own and dealing with the consequences for months.

Pros

The starter edition is free which is awesome, you are able to process payroll, invoice clients and perform monthly accounting at no cost. There is a small fee for accepting credit card payments which is standard amongst other payment providers.

Cons

Customer support is non existent. Never thought this was a concern until Wave switched payroll processors and caused the system to crash. Wave went silent for weeks, only resolve was to email the company and those went unanswered. Had to turn to Redditt for workarounds, worst part was Wave never took responsibility for their mistake, switched to another provider which I pay for but willing to do so after my experience with Wave.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KS

Kathryn S.

Coach and Consultant

Professional Training & Coaching

### "Wave has been the perfect fit for me"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 25, 2026

Overall, if I had to set things up all over again, I would still pick Wave. It's been an excellent fit for my business.

Pros

I first started using Wave after trying to learn Quickbooks and finding it frustrating and way too complicated for my small, service-bases business. Wave was free at the time, and it was far more intuitive. I had a couple of questions that were easily answered by searching through Wave's online resources. I'm not a professional bookkeeper, and I felt way more confident using Wave than I did using Quickbooks. I've kept using it for years even after there was a cost to do so because it was definitely worth it. It continues to be easy to use, and now that I have a part time bookkeeper who helps me out, it lets us collaborate very well.

Cons

Wave's integration with my bank has not always worked effectively, and that has caused some problems. I'm not clear on whether it's my bank or Wave that's the issue, but a couple of times, the integration stopped working then started working again, and this resulted in some duplicate entries that had to be cleared out. It was simple enough to fix but irritating.

Switched from

[Kashoo](https://www.capterra.com/p/113351/Kashoo-Online-Accounting/)

Kashoo raised their prices a ridiculous amount.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reasons for choosing Wave

Wave was far easier to use than Quickbooks.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KW

Kristyne W.

Travel Advisor

Hospitality

### "Meets most of my needs!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

February 24, 2026

Pros

Wave automatically imports my transactions from my financial accounts (bank accounts, credit card, etc.) to streamline my financial reporting. I love that I can see how much income, expenses, and profit I made in each period and compare it prior periods. My monthly subscription is $19, which feels like a great value.

Cons

I tried to set up a way to send invoices and receive payments through Wave, but even after I was approved, they removed my access due to a blanket assumption around travel agencies. I now need to use an alternative solution for invoicing and collecting payments.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reasons for choosing Wave

I chose Wave primarily for the easy integration with my financial accounts and lower cost compared to other services

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SR

Shirley R.

Administrative Assistant

Automotive

### "Easy for first time businesses"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

February 12, 2026

Our overall experience with Wave is that it worked for what we needed when we first started out with our business.

Pros

This was nice when first starting out the business. It was convenient to set up and to use for billing.

Cons

We out grew Wave because it couldn't give us all the options like QuickBooks could. Not easy to search for invoices either.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NB

Nick B.

President

Management Consulting

### "Wave quietly removed transaction export from free accounts. Dealbreaker"

2.0

Overall Rating

2.0

2.0

Ease of Use

4.0

4.0

Features

1.0

1.0

Customer Service

4.0

4.0

Likelihood to Recommend

1/10

February 1, 2026

Excellent for almost two years until doing my taxes this year and lost the ability to export transactions without upgrading my plan. I suggested them to many people, but now have to share the bad news with everyone on the free plan.

Pros

Ease to use software with reasonable functionality at the free tier for a single person LLC. Great value which helped manage based transactions.

Cons

Wave removed transaction level CSV export from free accounts and did not disclose the change. The UI still implies export should exist, but it’s now paywalled without warning. This breaks a core bookkeeping workflow: providing detailed expense records to a CPA for tax filing. The only export remaining is a summarized P&L, which is not a substitute for transaction detail in many cases. This feels like a dark pattern upsell rather than a product improvement. I wouldn’t recommend Wave anymore unless you’re prepared to pay just to retrieve your own data.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/178021/Wave-Apps/reviews/)

## FAQs

Yes. Wave offers a free Starter plan that includes invoicing, bookkeeping, and receipt scanning. It’s designed for small businesses and freelancers who need basic financial tools without a monthly subscription.

Wave’s Pro plan costs $19 per business per month and includes advanced features like automated transaction imports and receipt capture.

Yes. You can cancel your Wave Pro subscription at any time. The cancellation takes effect at the end of your current billing cycle, and you won’t be charged for future periods.

Yes. Wave supports integrations through Zapier, Wave Connect, and Make. These allow users to automate workflows like syncing invoices, updating customer records, and connecting to spreadsheets or email tools.

Yes. A single Wave account can manage multiple business profiles. However, each business must have its own Pro plan subscription if advanced features are needed.

Wave provides support via live chat and email for Pro plan users. All users can access Mave, the automated chatbot, and browse the help center for guides and troubleshooting.

Yes. Wave offers a mobile app for iOS and Android that supports invoicing, payment tracking, and receipt uploads. It’s designed for business owners who need access on the go.

### Have more questions?

Connect with one of our advisors for a free consultation and save time in your software search.

## Sources

-   **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. [Learn more about how we source our data](https://www.capterra.com/resources/proprietary-data-research/).
    
-   **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. [Read the complete methodology here](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology).
    
-   This product information came from Wave’s own online content in August 2025, including the product's website and its social media channels.
    

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### [Small Business Accounting Tips and Tricks](https://www.capterra.com/resources/small-business-accounting-tips/)

Published August 10, 2023 by [Toby Cox](https://www.capterra.com/resources/author/tcoxguest/)

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