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Complete, mobile-first cloud platform developed by plastic surgeons specifically for aesthetic plastic surgery practices and med spas.
Jane is a powerful practice management software that helps practice owners streamline their daily workflows. Manage your scheduling, charting, insurance, and billing, all without having to leave Jane.
It is a work in progress - and I like that. Plastic surgery is about changing the way we see things - and Symplast for the time I’ve used it - has been very responsive to feedback and innovation.
Symplast is a daily frustration for our practice. While overall it has a logical arrangement, it has MANY features with illogical implementation.
A fantastic app that effectively engages with patients in a user friendly interface. Developed for clinicians for clinicians.
There's already a button for returning to the current day, which should suffice. Dosespot is very disappointing for eRx.
The app is great for patient communication and makes virtual appointments simple, it was a great tool during the pandemic. Support is easy to contact, and is very reliable especially Ben.
When using the mobile app you are forced to type your notes in three predefined sections.
I am happy with it overall, and I feel it's better than any of the other software systems we have used in the past.
There isn’t a thing that I don’t like about Symplast. They are continually adding to there platform and evolving the program.
Jane's ability to add both email & text reminder options (WITHOUT added fees for text reminders!!!!) & set things up so the patient's could select the options that work best for them was a godsend.
I am not sure there is anything that I dislike at this time.
I love that the Jane app is both very "powerful" but also so reliable. This has revolutionized running my massage therapy practice.
Inability to customize of a few financial reports.
From both a legal health care provider chart documentation standpoint, AND a business standpoint, Jane App Is SUPER user friendly and just over all awesome.
Another missing element is that you can't list your expenses, only the income.
Love the support when initially setting this up and all the help along the way when needed. The team at Jane responds quickly and they are so helpful.
The downside of trying to be a system for everyone means that at some point it might become too difficult to use, or difficult to learn, especially as Jane becomes popular in other countries.
Nicole: Hi, I'm Nicole. I am a doctor of physical therapy, and I am the owner and founder of Body and Motion Physical Therapy and Wellness. I have a very small practice with three other doctors of physical therapy who work with me, and I would rate JaneApp a five out of five. Before using JaneApp, we were using a program called HoneyBook and it just wasn't EMR-friendly enough for us. It wasn't HIPAA-compliant, so we switched over to JaneApp and we've absolutely loved the abilities that JaneApp has for our practice. The reason why we chose JaneApp in our practice is because it has a really simple online booking system for all of our clients to go online and book. It also has the ability to take payment at the time of service, and as a cash practice, this is really important to us. So all of the portals are right there for our clients to pay and for us to have all the reporting at the end of the day. Speaking of reporting, we also love the ability that we can recapture lost visits and we can go into that report tab and see all of the clients who we haven't seen recently so we can reach out to them. Jane has so many features where it's everything all in one, and we don't have to have multiple programs. We can just rely only on Jane for absolutely everything we need at our practice. JaneApp was really easy to get started with because they have a whole library of videos on their website that help you with everything. And I'll admit, I call them very often, and it's not because there's tech issues, it's because sometimes I'm not super tech-friendly and their customer service is 10 out of 10. They're always so easy to reach, so friendly, and absolutely help me every single time. I would absolutely suggest if you are thinking about getting Jane, it is the best EMR system. Just do it. You can hop on a phone call with them, or what I did is I did a demo with them. And as soon as I did a demo, I absolutely loved it. So my advice is if you're thinking about an EMR system and you are a therapist, you should do it.
Symplast
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