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We work with over 2,300 sports organizations in the US and Canada. Most of our customers are volunteers that need a fast management system to build a website and manage registration.
TeamUnify is perfect for administrators, board members, and coaches who are looking for an easier way to manage their swim team business, regardless of team size.
They get back to me within 24 hours (typically sooner) I feel like they want my camp and promotion to be successful. I also appreciate how easy it is to refund the customers.
Also, our organization is undergoing changes and we found it slightly difficult to set up the “pay online” option through information needed.
So far, my experience has been a very positive one. Tim's support has been fantastic to help a web beginner get up and running and really improve our site's look and feel.
Very, very hard to read and keep track of as you are scrolling across for information.
The registration process was awesome and i also like the ability to send important messages to everyone through text and email.
Email and text communications are limited to a specific number/month depending on the package purchased. Would prefer unlimited as we have several user groups.
The ease of setup was wonderful and continues to be easy to update and manage my website and program. The customer service is top notch; efficient, caring, and always ready to help.
I was a bit nervous setting up a website, registration engine with fee collection, etc.
It is very easy to make a great website with very little skill. If I ever need assistance the support team is very quick to assist and share ideas and best practices.
If you are not that computer saavy, it can be difficult to teach and navigate. I find teaching our volunteers that are required to send emails etc. find it hard to figure out how to.
The best thing so far about using TU is that this past year, we had NO OUTSTANDING BALANCES. Thanks to the monthly billing feature, we were able to get all money owed to us.
They can be a little dated and difficult to manage. Sometimes for some of our members, the shear volume of information is too much and need just basics.
I've never experienced better customer service than what TU offers. Very responsive and helpful and always willing to help with issue management.
Client being able to cancel and reactivate an existing account without having to ask me to do it.
Once you understand how it all works, it is very awesome. I would recommend to another team to use.
Hard to find tutorials that walk you step-by-step through the process when you have issues.
Jersey Watch
Top FeaturesTeamUnify
Jersey Watch
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TeamUnify
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