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We assist marketing professionals for healthcare organizations of all sizes in achieving HIPAA-compliant marketing campaigns.
Designed for small and local businesses, the cloud-based solution helps enhance customer engagement, collect feedback, manage contact details, and more.
I love the ease of sending review requests, both automated and manual. I like that the reviews are all visible in once place and the reporting is easy for the physicians and ACPs to understand.
Lack of integration with our version of the EHR (hosted and unable to add software to server) Its kind of an us problem.
The ease of having it on one dashboard, so I can quickly get in, make any minor changes to hours, in on location, respond to reviews and be done is amazing.
Sometimes if you had a poor interaction with someone, it can be clunky to find people in the system and block them from receiving a review.
This easy to use software is wonderful to keep on top of our Social Media Reviews.
I have never heard of this before. Either he needs to update the app or he is doing something wrong.
We have been using this product for over 2 years now. We love the ease of keeping up with all comments through Social Media on one platform.
There is the inability to respond to updated review so there is still a need for checking Google for reviews.
I liked how you can manage reviews from different platforms. I liked how it automatically saved clients information and i liked the how responsive the customer service is if I ever needed them.
From the get-go, their customer service was abysmal. I found myself stuck on hold for hours and received vague, unhelpful responses to my inquiries.
It was awesome, great for a business that needs to go online but doesnt know where to start.
Poor consumer service, bad website and harder to use to collect reviews.
I like the concepts of how to collect reviews and also have a website. I signed up hoping to improve my online presence.
They also copied my current site that I told them not to do. I asked for a refund of my first month they charged but they won't.
Wonderful value, easy to use with good customer service.
Majority of the time they did not know what was wrong with the system.
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