# Compare Bouncer  vs SendGrid 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Bouncer  and SendGrid based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/178464-204113/Bouncer-vs-SendGrid

---

# Bouncer vs SendGrid Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Bouncer SendGrid2/4 selected

[Bouncer](https://www.capterra.com/p/178464/Bouncer/) [4.9 (318)](https://www.capterra.com/p/178464/Bouncer/reviews/)

[SendGrid](https://www.capterra.com/p/204113/SendGrid/)[4.2 (753)](https://www.capterra.com/p/204113/SendGrid/reviews/)

[## Bouncer](https://www.capterra.com/p/178464/Bouncer/)[4.9 (318)](https://www.capterra.com/p/178464/Bouncer/reviews/)

Starting Price

$8.00

Value-for-Money

4.7

Functionality

4.8

Ease of Use

4.9

Customer Service

4.8

Reviews Sentiment

Based on [318 reviews](#user-reviews)

Positive

314

Neutral

4

Negative

0

[## SendGrid](https://www.capterra.com/p/204113/SendGrid/)[4.2 (753)](https://www.capterra.com/p/204113/SendGrid/reviews/)

Starting Price

$15.00/month

Value-for-Money

4

Functionality

4.1

Ease of Use

4.1

Customer Service

3.7

Reviews Sentiment

Based on [753 reviews](#user-reviews)

Positive

620

Neutral

56

Negative

77

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## Summary

* * *

Key features rated by users

Features selected based on 3,338 reviews from email verification tools software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

77%Fit

Missing features

Feature ratings

Recipient Validation

4.8

Spam Detection

NA

Domain Check

4.7

Disposable Email Detection

4.7

Catch-all Server Detection

4.7

61%Fit

Missing features

Feature ratings

Recipient Validation

NA

Spam Detection

NA

Domain Check

4.5

Disposable Email Detection

5.0

Catch-all Server Detection

3.5

User satisfaction

User satisfaction

4.9

User reviews[318](https://www.capterra.com/p/178464/Bouncer/reviews/)

Ease of use

4.9

Functionality

4.8

Value for money

4.7

Customer support

4.8

User satisfaction

4.2

User reviews[753](https://www.capterra.com/p/204113/SendGrid/reviews/)

Ease of use

4.1

Functionality

4.1

Value for money

4.0

Customer support

3.7

Price starts from

Price starts from

$8Usage Based, Not provided by vendor

-   Free version
-   Free trial

Price starts from

$15Usage Based, Per Month

-   Free version
-   Free trial

Best for

Best for

All companies seek the most reliable, user-friendly, and accurate platform that helps land every email marketing campaign. For Marketing Agencies, Enterprises, SaaS, and many more.

Best for

SendGrid serves everyone from independent developers to enterprise level corporations, marketers, high-volume senders, enterprises, eCommerce businesses, and startups.

## User reviews

Pros & cons

VR

Verified Reviewer

Associate AI Engineer

> "One of the best email validator that i used on my app, free tier very generous for testing, the credit system was great very value for..."

[See full review](https://www.capterra.com/p/178464/Bouncer/#Capterra___7145459)

Ebuka E.

Chief Technical Officer

> "The UI was a bit difficult to navigate at first, and it took some time to understand where certain features and settings were located."

[See full review](https://www.capterra.com/p/178464/Bouncer/#Capterra___7145918)

Gabriel M.

Director

> "My sender reputation recovered, my deliverability improved, and I now verify every list through Bouncer before uploading to my email..."

[See full review](https://www.capterra.com/p/178464/Bouncer/#Capterra___7145669)

VR

Verified Reviewer

Engineer

> "Sometimes it misses a lot of bounces and when we run out of credits we don't really know so emails just start bouncing again."

[See full review](https://www.capterra.com/p/178464/Bouncer/#Capterra___7145860)

TW

Thomas W.

CEO

> "The verification process is fast, the user interface is clear and intuitive, and the quality of the email validation has proven to be..."

[See full review](https://www.capterra.com/p/178464/Bouncer/#Capterra___7145665)

OG

Omar G.

Ceo

> "Pricing is a bit high in terms of buying mass credits compared to tools like million verifier, and api isn’t as clear on how to use."

[See full review](https://www.capterra.com/p/178464/Bouncer/#Capterra___6831454)

OP

Oleg P.

Co-Founder

> "It's a reliable, user-friendly tool that delivers fast and accurate email verifications, helping maintain a clean email list and improve..."

[See full review](https://www.capterra.com/p/178464/Bouncer/#Capterra___6815216)

🏀 Bill F.

Founder

> "Also, there have been a few instances where it incorrectly rejected valid emails from certain domains, which suggests there's room for..."

[See full review](https://www.capterra.com/p/178464/Bouncer/#Capterra___6324547)

NY

Neha Y.

Senior Business Development Executive

> "It helps keep email lists in good shape, cuts down bounces, and improves deliverability, so campaigns run smoother and feel more reliable..."

[See full review](https://www.capterra.com/p/178464/Bouncer/#Capterra___7000700)

VR

Verified Reviewer

Performance

> "I can't tell if there is something problematic, cause i'm using only simple features."

[See full review](https://www.capterra.com/p/178464/Bouncer/#Capterra___7145688)

AE

Antonio E.

Business Lending Consultant

> "This software has drastically reduced our bounce rate, and it picks up a lot of risky emails and helps me decide to only send to..."

[See full review](https://www.capterra.com/p/178464/Bouncer/#Capterra___6815804)

LP

Lennard P.

Strategy Consultant

> "Some outdated or businesses that are not active anymore, were not filtered."

[See full review](https://www.capterra.com/p/178464/Bouncer/#Capterra___6815139)

Alpay Eray V.

Musician, mix engineer

> "it does the dirty work of cleaning lists without any drama. if you want to make sure your emails actually land in boxes and not in the..."

[See full review](https://www.capterra.com/p/178464/Bouncer/#Capterra___7148170)

🏀 Bill F.

Founder

> "The only downside I've encountered is that Bouncer's pricing is a bit higher than other email verification tools on the market."

[See full review](https://www.capterra.com/p/178464/Bouncer/#Capterra___6324547)

CL

Chatpong L.

Managing Director

> "I like that it separated the list into safe to send, risky, and do not send which allows me to be careful about mail's reputation."

[See full review](https://www.capterra.com/p/178464/Bouncer/#Capterra___7145475)

KV

Kuldeep V.

It manager

> "I didn’t get a chance to use Bouncer much compared to other platforms, so couldn’t explore all its features fully."

[See full review](https://www.capterra.com/p/178464/Bouncer/#Capterra___7000506)

EA

Emilija A.

MRA

> "Bouncer helps me tremendously when I don’t have time to verify emails manually, as it does so quickly and has consistently delivered good..."

[See full review](https://www.capterra.com/p/178464/Bouncer/#Capterra___7145489)

Brahim D.

domain investor

> "The main downside is the cost."

[See full review](https://www.capterra.com/p/178464/Bouncer/#Capterra___7145663)

AH

Andreas H.

CEO

> "The categorization of valid, risky, and invalid addresses was clear and helped us remove problematic contacts right away."

[See full review](https://www.capterra.com/p/178464/Bouncer/#Capterra___7145835)

EB

Eric B.

Cold Call King

> "Not much that I don't like. After I use my standard Catch-all-software, that doesn't find all emails, I use Bouncer."

[See full review](https://www.capterra.com/p/178464/Bouncer/#Capterra___6415398)

Brahim D.

domain investor

> "It helps reduce bounce rates effectively and improves overall email deliverability, which is critical for campaigns."

[See full review](https://www.capterra.com/p/178464/Bouncer/#Capterra___7145663)

YS

Yuri S.

Commercial operations

> "It doesn't warn me when I've previously checked an email and ended up spending credits unnecessarily"

[See full review](https://www.capterra.com/p/178464/Bouncer/#Capterra___6314025)

Kapil G.

Principal Consultant

> "it also provides additional information about the domain such as mail providers like Microsoft, Google, Yahoo and more which is helpful."

[See full review](https://www.capterra.com/p/178464/Bouncer/#Capterra___7146061)

Ngbede Chris O.

Head IT

> "I mean, no more embarrassing bounce-backs or wasted time on invalid addresses."

[See full review](https://www.capterra.com/p/178464/Bouncer/#Capterra___6879210)

SH

Shawnee H.

Marketing Manager

> "I work in an industry where client emails can change frequently so this is a great tool to have when I need to refresh the list."

[See full review](https://www.capterra.com/p/178464/Bouncer/#Capterra___7145658)

FH

Frank H.

Managing Partner

> "I wish there was a way for Bouncer to get around the frustrating "This server accepts all email formats so we cannot verify if this email..."

[See full review](https://www.capterra.com/p/178464/Bouncer/#Capterra___4897251)

VR

Verified Reviewer

Performance

> "It's easy to work with - i'm using it to send newsletters, automate operations on our ticket selling site."

[See full review](https://www.capterra.com/p/178464/Bouncer/#Capterra___7145688)

DM

Dan M.

Account Manager

> "What I like least about Bouncer is they chose the wrong mascot for their brand."

[See full review](https://www.capterra.com/p/178464/Bouncer/#Capterra___6313471)

Ebuka E.

Chief Technical Officer

> "It helped me solve issues with fake email sign-ups and improved the overall quality of user data."

[See full review](https://www.capterra.com/p/178464/Bouncer/#Capterra___7145918)

VR

Verified Reviewer

developer

> "Can be expensive for small businesses or startups."

[See full review](https://www.capterra.com/p/178464/Bouncer/#Capterra___6761065)

YS

Yuri S.

Commercial operations

> "What I like most is the practicality of being able to paste the email list and not need to go to a spreadsheet with a specific format, in..."

[See full review](https://www.capterra.com/p/178464/Bouncer/#Capterra___6314025)

DJ

Damian J.

Salesman

> "I haven’t found any major downsides."

[See full review](https://www.capterra.com/p/178464/Bouncer/#Capterra___7000086)

LF

Lukasz F.

Owner

> "The credit top-up system is cool and fair, and the price-to-benefit ratio for a reliable and safe mailing list is really good."

[See full review](https://www.capterra.com/p/178464/Bouncer/#Capterra___6884457)

JB

Jeoffrey B.

Head of sales

> "It can be kinda slow for the last 5% of emails it is checking"

[See full review](https://www.capterra.com/p/178464/Bouncer/#Capterra___4879594)

AK

Anton K.

CEO

> "I especially appreciate the detailed breakdown of results — valid, risky, or undeliverable — which helps me make better decisions about..."

[See full review](https://www.capterra.com/p/178464/Bouncer/#Capterra___7000208)

JP

Jeff P.

Technology Wrangler

> "I have had a number of addresses reported as ok to send only to find out that while the domain is there, active and accepting email, the..."

[See full review](https://www.capterra.com/p/178464/Bouncer/#Capterra___3720477)

Eric W.

Manager

> "Bouncer easily cleans my lists to reduce bounces and ensure I'm sending emails to the best contacts."

[See full review](https://www.capterra.com/p/178464/Bouncer/#Capterra___6879271)

VR

Verified Reviewer

Partnerships

> "Some of the terms for the emails are vague (i.e., risky vs undelivarable)"

[See full review](https://www.capterra.com/p/178464/Bouncer/#Capterra___3724294)

LF

Lukasz F.

Owner

> "On top of that, the tool offers plenty of filtering options, giving a precise view of the "examined" mailing list."

[See full review](https://www.capterra.com/p/178464/Bouncer/#Capterra___6884457)

RH

Rolando H.

Sales Manager

> "Its effectiveness is low because I have had problems with other platforms that I use to send mailings"

[See full review](https://www.capterra.com/p/178464/Bouncer/#Capterra___3724051)

SL

Sean L.

Founder

> "It’s been helpful for keeping our sender reputation healthy and reducing bounce rates."

[See full review](https://www.capterra.com/p/178464/Bouncer/#Capterra___7145967)

MK

Martin K.

Business Development Specialist

> "They charge you for every email address that comes back as "risky", which in reality it is just an email address that they couldn't..."

[See full review](https://www.capterra.com/p/178464/Bouncer/#Capterra___2499998)

Kwame B.

Founder

> "I love that there's a whole lot of features so I don't have to sign up for multiple services in order to complete work"

[See full review](https://www.capterra.com/p/178464/Bouncer/#Capterra___7145534)

JS

Jed S.

Business Development Executive

> "A few CRM integrations are still not supported and need a hefty paid subscription for Woodpecker."

[See full review](https://www.capterra.com/p/178464/Bouncer/#Capterra___2500066)

Brahim D.

domain investor

> "The interface is very intuitive, which makes it easy to upload lists and run verifications without any learning curve."

[See full review](https://www.capterra.com/p/178464/Bouncer/#Capterra___7145663)

AA

AJ A.

Director of Marketing

> "I've had a list of unclean emails for a while, and using different services to clean it up has been a bear."

[See full review](https://www.capterra.com/p/178464/Bouncer/#Capterra___2228654)

MP

Murtaza P.

Lead Demand Generation

> "It's a great tool for validating email lists and ensuring we only send emails to valid addresses."

[See full review](https://www.capterra.com/p/178464/Bouncer/#Capterra___6819006)

MK

Martin K.

Business Development Specialist

> "That's a ridiculous way to lose customers out of pure greed, and hope someone at Bouncer realizes it before it's too late!"

[See full review](https://www.capterra.com/p/178464/Bouncer/#Capterra___2499998)

AH

Andreas H.

CEO

> "We validated over 2,000 email addresses and the results were delivered incredibly fast."

[See full review](https://www.capterra.com/p/178464/Bouncer/#Capterra___7145835)

OF

Ovidiu F.

Owner

> "You have to be careful with Yahoo because for some Yahoo addresses you may get false negatives."

[See full review](https://www.capterra.com/p/178464/Bouncer/#Capterra___2230353)

KV

Kuldeep V.

It manager

> "I also found the verification speed and result clarity quite impressive, especially with features like toxicity check and bounce..."

[See full review](https://www.capterra.com/p/178464/Bouncer/#Capterra___7000506)

IC

Ian C.

Co-Founder

> "It picks up in risky emails that other software misses."

[See full review](https://www.capterra.com/p/178464/Bouncer/#Capterra___2228558)

VR

Verified Reviewer

Engineer

> "Makes integration pretty easy and we were able to reduce our bounce rate pretty significantly."

[See full review](https://www.capterra.com/p/178464/Bouncer/#Capterra___7145860)

VB

Vincent B.

Growth Marketer

> "The interface could be improved but it doesnt really matter."

[See full review](https://www.capterra.com/p/178464/Bouncer/#Capterra___2502136)

OP

Oleg P.

Co-Founder

> "Its real-time API, GDPR compliance, and competitive pricing make it a great choice for both developers and marketers."

[See full review](https://www.capterra.com/p/178464/Bouncer/#Capterra___6815216)

JS

Jessica S.

Account Executive

> "I was pretty sad but knew it was more of a user error."

[See full review](https://www.capterra.com/p/178464/Bouncer/#Capterra___2501093)

Juan Daniel C.

Engineer

> "Overall, Bouncer has been incredibly helpful and reliable in keeping my databases clean and maintaining server health."

[See full review](https://www.capterra.com/p/178464/Bouncer/#Capterra___7146118)

IH

Ian H.

Founder

> "At this stage I'm struggling to find a negative."

[See full review](https://www.capterra.com/p/178464/Bouncer/#Capterra___2504352)

[View Reviews](https://www.capterra.com/p/178464/Bouncer/reviews/)

AH

Amir H.

E-Commerce Manager

> "Their flexibility in terms of dynamism in email templates is superb and we can depend on them to provide our retail customers with..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7109131)

SB

Sevval B.

Artist

> "Sometimes I have to double-save when editing dynamic templates, which can be a bit annoying."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6813299)

DS

Darren S.

Product Owner

> "Via well documented APIs, nice reporting, and a generous free tier, getting started and maintaining flow is painless and easy."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7113185)

AH

Amir H.

E-Commerce Manager

> "It is a horse to work with in regard to deliverability yet it is extremely tough to get technical assistance."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7109131)

RP

Raxit P.

Programmer Analyst

> "Excellent detailed insights with filter options to track emails/SMS to customers and comprehensive Analytic features like delivery..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6752986)

YG

You G.

IT Intern

> "I used it to try and set-up my own email server essentially, but managing an email server was harder than I expected"

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6617249)

MS

Michelle S.

Developer

> "They provide a lot of pre-made templates and designs that are modern and perfect for our marketing team."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6825957)

John W.

CEO

> "The “expert” on the other end had the audacity to insist that I must log into the account to disable the IP block feature."

[See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___6770138)

MS

Martina S.

VP

> "It’s easy to get started and works well on the surface, but over time you notice the difference between expected and actual results,..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7134311)

John W.

CEO

> "Sounds sophisticated, right? Except, here’s the kicker: if you dare to use a different device or a new ISP, you’re immediately blocked..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___6770138)

HA

Hayley A.

Marketing Manager

> "Sending individual email campaigns is simple and their design editor is easy to use as a non technical user."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7123963)

TH

Tyler H.

CEO

> "We've used SendGrid for nearly 3 years now, and out of nowhere, this weekend they suspended our services claiming our account was..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6641417)

MS

Michelle S.

Developer

> "SendGrid allows an interface for non-technical people at my company."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6825957)

VR

Verified Reviewer

CEO

> "Terrible service, it worked in testing mode, and so I purchased their subscription, after I deployed my website to product env, it..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4988981)

JK

Justin K.

Owner

> "The ability to format emails and build automations was straightforward for our simple use case."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6865606)

JM

Justin M.

Contractor

> "Had they told me I could have upgraded in time, instead i lost a bunch of customers because of it."

[See full review](https://www.capterra.com/p/204113/SendGrid/#SoftwareAdvice___6881515)

RP

Raxit P.

Programmer Analyst

> "it has some very useful features like open rates and unique customers to track progress of the campaigns."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6752986)

FO

Fernando O.

Admin

> "It took SendGrid support 3 day to get back to me."

[See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___7001390)

VR

Verified Reviewer

Board Member

> "I like that the pricing is determined by the number of emails you send, which works out free for small organizations."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6557057)

ID

Irina D.

CTO

> "The design template library versioning can be confusing"

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6631848)

Babatunde O.

SEO Marketer

> "SMTP was faily easy to set up anf sendgrid provided API to connect email function to my wordpress sites without stress."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6789371)

TH

Tyler H.

CEO

> "This unexpected and unwarranted outage impacted our clients and operations."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6641417)

VR

Verified Reviewer

New Business Account Manager

> "It provides free trial packages for life, 100 emails every day, and an SMTP feature that can be linked with a program."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4846909)

John W.

CEO

> "Yes, you read that right: log in to an account from which I was explicitly locked out. "

[See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___6770138)

AH

Ahliman H.

Full-Stack Developer

> "SendGrid is a reliable option, like other providers, when looking for a free or paid SMTP service."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6599078)

MH

Mohammad H.

Inbound marketing specialist

> "Support and UI are frustratingly poor and not friendly"

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6636245)

Babatunde O.

SEO Marketer

> "Its very easy to set up email funnels with sendgrid plus the inbox delivery high and spam rate is low."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6789371)

BH

Ben H.

Head Honcho

> "At the time of my use it was lacking some features like detailed list segmentation / tagging of contact."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5021613)

PT

Paul T.

The Bank Agency Ltd

> "Integrated directly (and was recommended) by Replit for a vibe coded project."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7005960)

GA

Gideon A.

Frontend Developer

> "The customer is weird, they didn't approve my account for whatever reason, no explanation, I sent mail and still no explanation, they..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5070060)

BT

Bill T.

Developer

> "As a result, we can use SendGrid with many sites to improve email deliverability within Wordpress for free, and it's still affordable..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6241551)

ND

Nik D.

Director

> "After years of spending thousands of dollars a month we are suddenly and without warning, "temporarily" blocked from sending emails..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5092970)

KM

Karl M.

EVP

> "The core functionalities work as expected and have delivered measurable results for our marketing team. "

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6729343)

John W.

CEO

> "Too busy to care about their customers or even pretend to provide support. "

[See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___6770138)

Damien B.

Creative Director

> "We just really used it to connect it for GrooveMail users."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6529235)

Russell J.

CEO

> "SendGrid is the worst vendor in our tech stack, stay away"

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6737255)

MH

Mohammad H.

Inbound marketing specialist

> "Scalable email delivery for larger campaigns."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6636245)

PK

Pranjal K.

Co founder

> "Use it for its top notch deliverability, reporting and analytics as no other application even comes close to it in these areas but as..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___3965453)

VR

Verified Reviewer

Senior software developer

> "It provides a lot email customization."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6645642)

FO

Fernando O.

Admin

> "Terrible customer support. "

[See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___7001390)

VR

Verified Reviewer

Lead Engineer

> "Sending email without getting inside spam is best thing."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6691951)

Marco S.

IT Administrator

> "The bad thing is that the IP must be changed so that the mails are not classified as spam and reach their recipients, there are things..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___3856012)

DS

Darren S.

Product Owner

> "It is easy to set up and use."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7113185)

Vance W.

Digital Marketing Head

> "SendGrid always has issues with delivering emails to Yahoo, Outlook, Hotmail, MSN, etc., so that's always a pain."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4861661)

AS

Antonella S.

Owner

> "it has a free plan and no credit card required"

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6670304)

AP

Ashley P.

Assistant to Founder

> "Right now that is not possible and it along with the elements, must be configured in the designer within the platform."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5076926)

LT

Lucia T.

Customer Experience Manager

> "It handles email marketing really well and SendGrid has all we need."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6483257)

Jennifer W.

Human Resources Generalist

> "There is no consistency in the percentages of emails opened or clicked."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5031340)

PT

Paul T.

The Bank Agency Ltd

> "A really complete product but with a super simple interface."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7005960)

EE

Eduardo E.

PM

> "Templates become hard to manage when using various locales/languages."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4895127)

FD

Fernando D.

CTO and General Manager

> "The API is very well documented and the email marketing features can easily be used by non-developers without writing a single line of..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6021884)

KS

Kate S.

content

> "The newsletter editor is a bit fickly, and how they bill for contacts isn't super clear."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4872136)

CP

Charlie P.

Director

> "We've never had an issue with our SendGrid e-mail service, and has been incredibly reliable."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6568344)

VR

Verified Reviewer

Founder

> "Our Email/domain strength started decreasing and emails started to land in spam for which we tried various methods but on changing..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___3689149)

KM

Karl M.

EVP

> "We used their email marketing tool for over 5 years and have found their solution to be reliable. "

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6729343)

VR

Verified Reviewer

Executive Director

> "After using it for more than a year, we still have to resort to manually paying our invoices every month and type in our credit card..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4590233)

DS

Davide S.

Content Creator

> "I really like the ease of use, for various projects I have found it easy to implement for sending emails to confirm the user."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6805196)

ND

Nik D.

Director

> "Hours of no communication on their support ticket that suspended our account."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5092970)

MW

Madeleine W.

Web Designer

> "After connecting SendGrid to my WordPress installation the notification emails for my web forms send without any issue."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6251134)

GJ

Gustavo J.

Marketing Manager

> "I had several problems in sending due to differences in the database."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6184244)

KM

Karl M.

EVP

> "Their customer support has been decent and met the SLA's stated on our contract."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6729343)

Ben U.

Marketing Automation

> "The support seems to be slow to respond at times and/or not very effective."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6113697)

Jennifer W.

Human Resources Generalist

> "Integrating with the email API is a breeze. When compared to other mass email service providers, we have seen that SendGrid..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5031340)

Danny M.

Marketing Manager

> "It made it hard to determine which campaigns were actually successful."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6220669)

JA

Joe A.

COO

> "As long as you don't have an issue and need CS their tech works great and have a good value proposition. When I can find another..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___5050178)

Danny M.

Marketing Manager

> "After SendGrid was acquired by Twilio, we saw a downgrade in service."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6220669)

CP

Charlie P.

Director

> "Really easy to setup and integrate into our existing application and user flow."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6568344)

MC

Mohamed C.

Lecturer

> "Actually, I become slow to recommend SendGrid due to its limited features of contact management; it does not provide many options..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4435202)

AP

Ashley P.

Assistant to Founder

> "We primarily utilize SendGrid to send SingleSend marketing emails and have been able to do so with great success."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5076926)

BM

Brandon M.

CMO

> "Appalling service, I genuinely have no idea how these people even have customers to begin with if one can't even sign up...."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5001707)

Ava T.

Marketing Operations Analyst

> "The email list segmentation feature, which allows us to trigger email engagement based on user behavior within our app, has had a..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4740514)

PK

Pranjal K.

Co founder

> "Campaign automation, segmentation of contact lists are severe drawbacks of this application."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___3965453)

AN

Anouar N.

Marketing Online in Youtube All Social Media

> "It gives free trial packages for life, 100 emails per day, and it has an SMTP feature that can be linked with a programEmails can be..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4754606)

VR

Verified Reviewer

Social Media Marketing Intern

> "Also, the API is a bit confusing to set up."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4834940)

OC

Olivia C.

CEO

> "SendGrid is straightforward and does what we need it to do for an affordable price."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6309379)

VR

Verified Reviewer

Software Developer

> "The documentation can be a bit lacking sometimes, often you need to rely on third party information, which isn't inherently bad, we..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4579208)

VR

Verified Reviewer

New Business Account Manager

> "The API is cost-effective due to its low operating expenses and lack of application development requirements."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4846909)

Leena S.

Product Lifecycle Management Specialist

> "This requirement has limited the ability of non-technical team members on my team to use Sendgrid on their own."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4307727)

IC

Isha C.

Content Head

> "Customizable market emails with an editor that works using drag and drop.- Better email delivery than other platforms as it has..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4627483)

VR

Verified Reviewer

CTO

> "Stay away from this service, any other service would be better for your business and sanity."

[See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___4956850)

[View Reviews](https://www.capterra.com/p/204113/SendGrid/reviews/)

## User interface

4.87 (318)

4.18 (753)

### Features

Bouncer

19/50

-   A/B Testing
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Anti Spam
-   API
-   Bounce Rate Analysis
-   Bulk Email Verification
-   Bulk Send
-   Campaign Segmentation
-   Catch-all Server Detection
-   Compliance Management
-   Contact Database
-   Contact Management
-   CRM
-   Customer Database
-   Data Capture and Transfer
-   Data Import/Export
-   Data Verification
-   Delivery Tracking
-   Disposable Email Detection
-   Domain Check
-   Drag & Drop
-   Drip Campaigns
-   Duplicate Detection
-   Email Address Extraction
-   Email Alerts
-   Email Distribution
-   Email Management
-   Email Marketing
-   Email Templates
-   Email Tracking
-   File Transfer
-   Fraud Detection
-   Generative AI
-   Lead Management
-   Mailing List Management
-   Monitoring
-   Real-Time Analytics
-   Real-Time Data
-   Real-Time Monitoring
-   Recipient Validation
-   Reporting & Statistics
-   Secure Data Storage
-   Single Email Verification
-   Spam Analysis
-   Spam Blocker
-   Spam Detection
-   Subscription Management
-   Syntax Check

[See all features](https://www.capterra.com/p/178464/Bouncer/#features)

SendGrid

Top features

29/50

-   A/B Testing
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Anti Spam
-   API
-   Bounce Rate Analysis
-   Bulk Email Verification
-   Bulk Send
-   Campaign Segmentation
-   Catch-all Server Detection
-   Compliance Management
-   Contact Database
-   Contact Management
-   CRM
-   Customer Database
-   Data Capture and Transfer
-   Data Import/Export
-   Data Verification
-   Delivery Tracking
-   Disposable Email Detection
-   Domain Check
-   Drag & Drop
-   Drip Campaigns
-   Duplicate Detection
-   Email Address Extraction
-   Email Alerts
-   Email Distribution
-   Email Management
-   Email Marketing
-   Email Templates
-   Email Tracking
-   File Transfer
-   Fraud Detection
-   Generative AI
-   Lead Management
-   Mailing List Management
-   Monitoring
-   Real-Time Analytics
-   Real-Time Data
-   Real-Time Monitoring
-   Recipient Validation
-   Reporting & Statistics
-   Secure Data Storage
-   Single Email Verification
-   Spam Analysis
-   Spam Blocker
-   Spam Detection
-   Subscription Management
-   Syntax Check

[See all features](https://www.capterra.com/p/204113/SendGrid/#features)

### Recognition

Bouncer is recognized as a top-rated tool in 2 Capterra Shortlist reports

SendGrid is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

Bouncer

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

SendGrid

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Bouncer

-   By Bouncer
-   Located in Poland
-   Founded in 2017

SendGrid

-   By Twilio
-   Located in United States
-   Founded in 2008

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[SendGrid](https://www.capterra.com/p/204113/SendGrid/)[4.18 (753)](https://www.capterra.com/p/204113/SendGrid/reviews/)

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[SendGrid](https://www.capterra.com/p/204113/SendGrid/)[4.18 (753)](https://www.capterra.com/p/204113/SendGrid/reviews/)

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[Bouncer](https://www.capterra.com/p/178464/Bouncer/) [4.87 (318)](https://www.capterra.com/p/178464/Bouncer/reviews/)

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4.7

4.9

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4.8

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[SendGrid](https://www.capterra.com/p/204113/SendGrid/)[4.18 (753)](https://www.capterra.com/p/204113/SendGrid/reviews/)

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4.8

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