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ClinicSense is designed for independent massage businesses, physical therapists, & occupational therapists. We believe that with the right tools, you can take on the big franchises and win!
Healthcare practices who are looking to transform their patient intake, payments, and communication processes.
Ease of use, reliability, very affordable. Our entire team loves this software, especially the SOAP notes and the flexibility they have.
I just found out about the clinical intake, but after using it, I found out it deletes past information which is terrible.
It is amazing that my clients are able to book online with ease. Its very appealing to the eye and easy to navigate when creating schedules and making appointments.
So I am stuck with the email reminders as my only option for now.
The price was fantastic, it was nice with the automated reminder texts, and online booking.
I have some issues with making changes with payments that may have been inputted wrong.
Their customer service and dedication to continually improving their product won my trust from the very beginning. They continue to be reliably responsive.
Signing in every single time and it lags so i don't always have time to wait for it to pop open. The keep me signed in button doesn't appear to work.
Excellent customer support, with a dedicated and responsive CSM. Seamless patient check-in process that has significantly reduced wait times.
I frequently run into the problem where a patient has made a payment and it is not entered in our EMR system so I have to double check with AccessmyIQ to look for any payments that have been missed.
We have had it for a couple years now and it’s been great for us. The clinical findings from questionnaires/assessments can transfer to the EMR and the Providers absolutely love it.
Waste of money as we have staff who can do the same things.
He has been highly responsive to our needs and concerns, and his recent onsite visit to our practice has been extremely helpful in ensuring we're making the most of the software's capabilities.
Our patients were hesitant at first because it was out of their "routine. These are regular patients and they are used to coming into the office and checking in the same way each time.
HealthAsyst has been great from a customizable standpoint. They have been really open to hearing new ideas and areas needing improved and have been responsive to implementing in upgrades.
It has cut down on paper usage, time spent scanning documents into the charts, time spent manually entering data into encounter notes, patient wait time, and the list goes on.
Tanner: My name is Tanner. I'm an account executive, and I would give ClinicSense a five star for sure. And for additional videos like this, check them out below. Prior to ClinicSense, we were just using a mix of tools, primarily Google Calendar, for trying to schedule appointments and trying to write down things like gift cards manually, just on a piece of paper, keeping track of totals and doing email blasts from a free Mailchimp account or something like that. So ClinicSense was great because it combined everything that you need as a massage therapy practice all into one place. You got your email, your gift cards, your services. Everything's right there where you need it. ClinicSense, one of the nice key features is the SOAP notes function. They have a nice 3D anatomical model of the human structure. So that was one of the nice differentiating factors from other massage therapy practice-specific softwares. And the notes are really simple, so when clients come back in, you know exactly what was ailing them the time before versus now. Plus, just being able to have everything all in one place, being able to manage employees as well as their calendars and schedules. And it now has a integration option with Square, so you can tie your services in with your Square portal if that's what you're using to take payments. So it's just a nice all-around software to manage a practice that's pretty lightweight. Getting started with ClinicSense is pretty straightforward. You can have the setup done within a day or an afternoon really, depending on how big your practice is and how many services you want to load in there. But it's a really walkthrough service. As soon as you sign up, they say, "Click here, fill out this, do that," and you're up and running within the day. So you don't really need much support to get it done, but they do have great customer support in general. They're always very responsive if you need any help. So if you are thinking about getting ClinicSense, I would definitely say it's well worth it, especially if you don't need something extremely technically advanced with a lot of options and features. Like I said, it's pretty a lightweight software that gives you everything you need to get your job done. The only thing that they don't have at the moment is extra third-party applications. So if you're using an email service provider like a MailChimp or an ActiveCampaign, or you need to export your data via APIs to other stuff, they don't have that functionality just yet. But those are pretty advanced features that most people don't need.
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