Lyssna vs Userlytics: Which is a better fit?

However a quick demo to run or utilize the program to its core would be great. Also, a quick and accessible tutorials on how to effectively use credits for usability testing would be great.

Sometimes build in instructions are confusing in Norwegian. Would prefer to edit them or remove at all.

Good features, easy to use, and walks you through the entire process. Easy to recruit users and seamlessly integrates with other platforms like Teams.

Used to be worry of it not having video interviews, but that has just been added.

Rachel R

Learning Experience Researcher

Overall, it's been a good tool to help with unmoderated testing and can help get people who aren't involved in the process more excited.

In the Demographics settings (customising panel recruiting), I wish there was an option of 'all BUT X' so I don't have to select/include several of a demographic's categories just so one is excluded.

I think all the tools in the UsabilityHib are fantastic and we are big fans of at POP. The quality of the feedback is great as we as the overall speed of getting a survey set up.

Some of the instructions to the test participants are unclear, especially when they need to interact with images. We tend to send instructions to supplement what's on the screen.

Tanya T

UX Researcher

They have made sure I have gotten quality testers which in turn has provided quality research. Their pricing, ease of use, customer service, and quality of testers/panels can't be beat.

Not mentioning the overheads and paperwork we avoid as a result of not conducting them ourselves.

Their video editing function is great for showing highlight reels to clients and colleagues. Their customer service is fantastic.

We're still pretty new on the platform, but I haven't had a lot to complain about. Sentiment analysis is not activated by default and I'm afraid it might be extra so I haven't pursued it.

The platform is easy to use, has fast candidate responses, and excellent customer service. I'd recommend this platform to anyone interested in user testing.

Ashley A

Director of Project Management and Creative Resources

When we used this platform for a client, the platform required testers to download a screen recorder. While this is common in the user testing industry, I still don't like it.

Really like the visual charts of responses, which I'm able to copy and paste in my presentation, great quality of video/audio recordings, and the overall layout of the platform.

You barely get tests to qualify for the customer base is low.