# EngageBay CRM vs Breakcold: Features and Cost Comparison 2026 | Capterra > EngageBay CRM vs Breakcold: Which crm tool is right for you? Dive into our detailed comparison of their features, costs, and user experience to make your decision. Source: https://www.capterra.com/compare/178819-10011093/EngageBay-Marketing-vs-Breakcold --- # EngageBay CRM vs Breakcold Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: EngageBay CRMBreakcold2/4 selected [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.7 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) [Breakcold](https://www.capterra.com/p/10011093/Breakcold/)[4.8 (92)](https://www.capterra.com/p/10011093/Breakcold/reviews/) [## EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.7 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) [## Breakcold](https://www.capterra.com/p/10011093/Breakcold/)[4.8 (92)](https://www.capterra.com/p/10011093/Breakcold/reviews/) Starting Price $14.99/month Starting Price $14.99/month Value-for-Money 4.7 Functionality 4.6 Ease of Use 4.5 Customer Service 4.8 Starting Price $29.00/month Starting Price $29.00/month Value-for-Money 4.9 Functionality 4.7 Ease of Use 4.8 Customer Service 4.9 Reviews Sentiment Based on [907 reviews](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) Positive 878 Neutral 22 Negative 7 Positive 878 Neutral 22 Negative 7 Reviews Sentiment Based on [92 reviews](https://www.capterra.com/p/10011093/Breakcold/reviews/) Positive 91 Neutral 0 Negative 1 Positive 91 Neutral 0 Negative 1 Best for (according to reviews) - **Business size**: Small businesses account for 833 reviews, representing 93% of feedback, indicating strong adoption among this segment. - **Industry**: Marketing & advertising, IT services, and computer software together contribute 32% of reviews, highlighting diverse industry usage. - **Use cases**: CRM (59%), email marketing (52%), and all-in-one marketing platform (22%) are the main use cases, reflecting a focus on integrated marketing solutions. Best for (according to reviews) - **Business size**: Small businesses account for 99% of reviews (92 out of 93), reflecting high usage rates among this segment. - **Industry**: Marketing and advertising leads with 46% of reviews, followed by computer software (6%) and IT services (5%), indicating strong adoption in digital-focused sectors. - **Use cases**: CRM (71%), social selling (49%), and sales engagement platform (29%) are the main applications, supporting sales and relationship management needs. ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Features comparison When looking at crm tools like EngageBay CRM and Breakcold, price is just one factor to consider. Understanding their features and differences can help determine which one best suits your needs, maximizing efficiency while avoiding unnecessary costs. Here's how they compare in key areas that matter most. \[[1](#source-item-1)\] Key features rated by users Features selected based on 43,479 reviews from CRM users. about the Fit Score methodology. Fit Score methodology To calculate the Fit Score, our proprietary methodology factors in the following: - The importance level for each feature. By default, this is determined by user reviews. They can rate a feature Critical, High, Low, or Not Used. - Feedback from real users on how the product performs for each key feature, derived from verified user reviews and ratings. Please note: - To calculate the Fit Score, the number of reviews for those features and the actual rating carry the same weight. You might see that, in some cases, even though the ratings are the same, we still determine a winner because it had more reviews. - If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. EngageBay CRM 83%Fit Feature ratings Contact Database 4.7 Contact Management 4.7 Lead Management 4.6 Sales Pipeline Management 4.6 Breakcold 83%Fit High performer Feature ratings Contact Database 4.8 Contact Management 4.8 Lead Management 4.9 Sales Pipeline Management 4.8 Contact Database 4.7 (259) 4.8 (43) EngageBay CRM users appreciate the ease of creating and managing lists, sub-lists, and automated lists based on various criteria. They find the database fast, easy to maintain, and customizable with tagging and custom fields. Users also value the integration with other systems and the ability to capture emails automatically, although some users mention challenges with integration and duplication notifications. Breakcold users, on the other hand, value the centralization of contacts from various sources like LinkedIn and the ease of importing and exporting contacts. They appreciate the user-friendly interface and the ability to manage contacts within a single dashboard. Overall, EngageBay CRM users value its comprehensive contact database features, while Breakcold users appreciate its centralization and integration capabilities. Contact Management 4.7 (345) 4.8 (51) EngageBay CRM users find the contact management feature highly customizable and easy to use, with functionalities like tagging, list creation, and follow-up tasks. They appreciate the 360-degree contact view and the ability to track interactions and manage contacts efficiently. However, some users note issues with uploading existing contacts to new lists. Breakcold users, meanwhile, value the simplicity and organization of managing contacts from LinkedIn, Twitter, and email in one app. They find it easy to tag, categorize, and update contact information. In summary, EngageBay CRM users appreciate its customizable and comprehensive contact management, whereas Breakcold users value its simplicity and integration with social media platforms. Lead Management 4.6 (223) 4.9 (50) EngageBay CRM users appreciate the intuitive lead management features, including lead scoring, tracking, and segmentation. They find it easy to manage leads from prospecting to account closure and value the automation options. Some users mention the need for UI improvements. Breakcold users, on the other hand, value the ability to manage leads across LinkedIn, Twitter, and email, and appreciate the tagging and engagement features. They find the lead management tool straightforward and effective for nurturing relationships. Overall, EngageBay CRM users value its comprehensive lead management features, while Breakcold users appreciate its multi-platform integration and engagement capabilities. Sales Pipeline Management 4.6 (189) 4.8 (56) EngageBay CRM users find the sales pipeline management feature useful for tracking sales opportunities and maintaining potential revenue. They appreciate the drag-and-drop UI, customization options, and the ability to view deals in a Kanban view. Some users mention the need for better integration and UI improvements. Breakcold users, meanwhile, value the clear and organized sales pipeline management, with features like notes, tags, and reminders. They appreciate the visual representation of the sales funnel and the ease of moving leads around the pipeline. In general, EngageBay CRM users value its customizable and visual sales pipeline management, while Breakcold users appreciate its clear organization and intuitive tools. ## Pricing comparison ### Starting prices EngageBay CRM $14.99 Per User (Per Month) Free Trial Free Version [View pricing plans](https://www.capterra.com/p/178819/EngageBay-Marketing/pricing/) Breakcold $29.00 Flat Rate (Per Month) Free Trial Free Version ## How does the user experience compare on EngageBay CRM vs Breakcold? ### Overall rating 4.7 (907) 4.8 (92) ### User interface EngageBay CRM Breakcold ### Customer service and support EngageBay CRM Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 (Live rep) Chat Breakcold Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 (Live rep) Chat ## What users say about the pros and cons of EngageBay CRM vs Breakcold These crm software solutions have been evaluated by verified reviewers on Capterra. Check out what real users say about EngageBay CRM and Breakcold to find out which one would work best for your needs. \[[2](#source-item-2)\] Pros EngageBay CRM NJ Nick J Marketing AnalystStaffing and Recruiting, 11 - 50 employeesUsed the software for: 6-12 months. “EngageBay is a reliable, cost-effective, and user-friendly solution that fits perfectly into our recruiting processes. If you're a small to mid-sized business looking for an all-in-one CRM that doesn’t overload you with complexity, EngageBay is absolutely worth it.“ December 10, 2025 Brian J Sales RepresentativeFood & Beverages, 11 - 50 employeesUsed the software for: 6-12 months. “Customer support is very attentive, the Deals section is nicely designed, and email marketing and sales basic goals have been achieved and organized for efficiency.“ January 14, 2026 Breakcold VW Valentin W CEOComputer Software, 2 - 10 employeesUsed the software for: Less than 6 months. “It allows you to effortlessly track and react to prospects' social media posts, enabling personalized and meaningful engagement.“ July 11, 2023 MK Makoto K CMOMarketing and Advertising, 2 - 10 employeesUsed the software for: Less than 6 months. “After implementing Breakcold we never need to jump around, we just open up one tab which is BC and all the messages from different platforms will laid out in front of us we can keep everything well organized and the most important thing is never to miss out on the golden opportunities.“ December 19, 2023 Cons EngageBay CRM Jelyn T Marketing ManagerManagement Consulting, 11 - 50 employeesUsed the software for: 6-12 months. “There are also moments when load times or minor glitches slow things down slightly, which can interrupt the workflow when working on multiple outreach or campaign tasks in a row.“ December 4, 2025 HS Himanshu S Sales MangerE-Learning, 51 - 200 employeesUsed the software for: I used a free trial. “EngageBay CRM's main drawbacks include limited customization, scalability issues for growing businesses, occasional slow customer support, and a learning curve for advanced features.“ August 12, 2024 Breakcold Jamison N DirectorMedia Production, 2 - 10 employeesUsed the software for: I used a free trial. “You cannot import your current data from another provider either and enrich their social profiles?“ July 26, 2024 MK Makoto K CMOMarketing and Advertising, 2 - 10 employeesUsed the software for: Less than 6 months. “We used to reach people on different platforms needing to open a lot of tabs and jump around, but sometimes we still miss out on the messages or can't respond at the perfect time point.“ December 19, 2023 * * * Sources 1. Our research team identified features from vendor websites based on their analysis of what users find valuable or expect from crm software. This list is not exhaustive. For additional features, refer to the vendor’s website. 2. Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, topic coverage, and thematic relevance. Excerpts are evaluated for positive or negative sentiment and receive a sentiment score. They represent user opinion and do not represent the views of, nor constitute, an endorsement by Capterra or its affiliates. Excerpts are not edited for clarity or grammar. * * * Need Help Deciding Between EngageBay CRM and Breakcold? Talk to a Capterra advisor for free and get results within 15 minutes. 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