# Compare EngageBay CRM vs Success.ai 2026 | Capterra > Unsure of what to choose? Check Capterra to compare EngageBay CRM and Success.ai based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/178819-10013316/EngageBay-Marketing-vs-Success-ai --- # EngageBay CRM vs Success.ai Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: EngageBay CRMSuccess.ai2/4 selected [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.7 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) [Success.ai](https://www.capterra.com/p/10013316/Success-ai/)[4.8 (415)](https://www.capterra.com/p/10013316/Success-ai/reviews/) [## EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.7 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) Starting Price $14.99/month Value-for-Money 4.7 Functionality 4.6 Ease of Use 4.5 Customer Service 4.8 Reviews Sentiment Based on [907 reviews](#user-reviews) Positive 878 Neutral 22 Negative 7 [## Success.ai](https://www.capterra.com/p/10013316/Success-ai/)[4.8 (415)](https://www.capterra.com/p/10013316/Success-ai/reviews/) Starting Price $33.00/month Value-for-Money 4.8 Functionality 4.8 Ease of Use 4.8 Customer Service 4.8 Reviews Sentiment Based on [415 reviews](#user-reviews) Positive 407 Neutral 4 Negative 4 ## Summary * * * Key features rated by users Features selected based on 13,971 reviews from email marketing software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology \--%Fit Missing features Not enough reviews Feature ratings Email Campaign Management 4.6 Campaign Scheduling NA Newsletter Management NA Email Tracking \-- Customizable Branding 4.6 \--%Fit Missing features Feature ratings Email Campaign Management 4.8 Campaign Scheduling NA Newsletter Management NA Email Tracking 4.8 Customizable Branding NA User satisfaction User satisfaction 4.7 User reviews[907](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) Ease of use 4.5 Functionality 4.6 Value for money 4.7 Customer support 4.8 User satisfaction 4.8 User reviews[415](https://www.capterra.com/p/10013316/Success-ai/reviews/) Ease of use 4.8 Functionality 4.8 Value for money 4.8 Customer support 4.8 Price starts from Price starts from $14.99Per User, Per Month - Free version - Free trial Price starts from $33Flat Rate, Per Month - Free version - Free trial Best for Best for Small to medium size businesses that require affordable, all in one sales and marketing software to acquire, engage, nurture and convert visitors to customers. Best for Not provided by vendor ## User reviews Pros & cons NJ Nick J. Marketing Analyst > "EngageBay is a reliable, cost-effective, and user-friendly solution that fits perfectly into our recruiting processes. If you're a small to mid-sized..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7059560) Jelyn T. Marketing Manager > "There are also moments when load times or minor glitches slow things down slightly, which can interrupt the workflow when working on multiple outreach or..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7055746) VR Verified Reviewer Sales Representative > "Customer support is very attentive, the Deals section is nicely designed, and email marketing and sales basic goals have been achieved and organized for..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7078644) HS Himanshu S. Sales Manger > "EngageBay CRM's main drawbacks include limited customization, scalability issues for growing businesses, occasional slow customer support, and a learning..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6436894) JW Jason W. President and CEO > "The CRM pipeline management is straightforward and easy for the team to adopt, email segmentation and automation have improved our campaigns results..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7014256) HS Himanshu S. Sales Manger > "However, it has some limitations in customization, scalability, and customer support, which may affect its suitability for larger or more complex..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6436894) JE Jamie E. Managing Director > "EngageBay is a decent CRM and can be used for multiple things, such as email marketing, SMS marketing, and as a Customer Contact Database, which is..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6283902) CM Chandra M. Marketing Analyst > "It is difficult to debug an automation that has 20+ nodes if it fails at some particular node as we need to view the complete activity to find that out." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6348146) YT Yohannes T. CEO > "It offers a solid, cost-effective solution for small businesses, with an easy-to-use interface and a range of tools that cover marketing, sales, and..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6544228) SP Stephanie P. Marketing Consultant > "A couple of once-in-a-blue-moon features aren't available, but that is a very minor downside when weighed against all the positives" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6842815) VR Verified Reviewer Sales Representative > "Sales logging has been achievable, and the Calendar works enough to still keep my organized, but it should be a better experience." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7078644) NB Nancy B. President > "I haven't used my HubSpot account for a long time so it is unlikely to be current, so used the csv import for my contacts on another email service provider." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6441443) AL Angelina L. Social Media Manager > "Engagebay offers a comprehensive suite of CRM tools, including email marketing, lead generation, sales automation, and customer support, all integrated..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6314401) MS Mike S. Operations Marketing > "The mobile app has limited features and doesn't offer full range of features that are available on desktop version." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6497016) SS Satyam S. Assistant Manager- Digital Marketing > "Marketing Automation: We’ve set up automated workflows that handle email follow-ups, lead nurturing, and even social media scheduling." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6529988) AG Ayesha G. Founding Principal > "I wish there was a plan that was in between the Basic and Growth plans due to the pricing and lack of workflow accessibility in the Basic plan." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6697513) CV Chai V. Founder > "It offers automation features that help streamline tasks like email marketing, lead generation, and customer follow-ups." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6524378) RB Richard B. Web Developer > "The learning curve can be a bit steep for first-time users, especially if you're coming from a different CRM." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6804170) BS Bruno S. Product Manager > "It offers tools for marketing, sales, contact management, automations, and more." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6787366) TC Tamesha C. Insurance Agent > "One feature that held me back was the daily send limit placed on my account for email campaigns. If you have more than a 100 contacts, you can only send..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4960781) MC Milap C. Digital Marketing Expert > "The seamless integration between marketing, sales, and support makes it an ideal choice for businesses looking to streamline their operations and improve..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6420490) JD Jerker D. CEO > "As an example, the system is totally useless, I have spent two weeks trying to get by all the non logic functions and bugs to even send a newsletter. " [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6563825) Rémy G. COO > "EngageBay is a powerful, affordable all-in-one tool for SMBs, combining CRM, marketing, and customer support seamlessly." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6629743) JD Jerker D. CEO > "The Sync with Hubspot was a scam, we spent 20000€ to get our data over from Hubspot." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6563825) NP Nipa P. Business Administrator > "EngageBay’s automation tools help streamline repetitive tasks, improve efficiency, and ensure consistent follow-ups." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6328249) AH Andy H. Director > "It is sometimes easy to forget to save something you're working on and if you click away from the page it can be lost as it doesn't give a reminder to..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6316320) PN Phil N. CEO > "We have all played with various tools and we all know that the learning curve is the hardest part but, when the support is so good, you find yourself..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6807402) SK Shiva K. Chief research officer > "The reporting capabilities, although adequate, might fall short for businesses with deep analytical needs" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6591311) JP Jigs P. Development Head > "Customer support is responsive, and the platform offers good customization options for workflows and dashboards." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6549049) TB Tayfun B. Shop-Team > "The onboarding process was initially confusing, and I encountered issues that made it difficult to get started." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6815167) AS Anuvind S. Engineer > "One of the standout features of EngageBay CRM is its user-friendly interface, which makes it easy to navigate and manage customer relationships without a..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6633024) BM Bree M. Administrator > "The email broadcast feature - the sending limits are far too low to begin with, and the email template function (within broadcasts) is very clunky. Why..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4714244) SK Satou K. Administrator > "The CRM, email marketing, sequences work smoothly together." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7081808) ZT Zbigniew T. CEO > "Some spam on mailing list. If you accept e-marketing you will get a lot of e-mails" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6511841) Jelyn T. Marketing Manager > "The customer support team has been excellent so far – responses are quick, and issues are handled in a very helpful and professional way." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7055746) JD Jamie D. Owner > "My partner and I are willing to put the time and effort into learning new systems but there was hardly any information in the help library. And the support..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6241981) AH Andy H. Director > "It basically has everything that we need to build marketing campaigns that help us to engage with our customers in a professional way. " [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6316320) PN Phil N. CEO > "So far there are no cons, I've used every CRM out there and the most frustrating part is the initial learning curve however, their support take the lead..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6807402) LW Laura W. Marketing Assistant > "I use several different CRMs in my position and this one has by far been my favorite." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7048957) MR Maria R. Marketing Manager > "The only thing that I dislike is the delay in updating campaign stats." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6721089) ZP Zalak P. BDM > "One can easily sync them from many services like Hubspot, Salesforce, Google, Outlook and many other." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6355213) JD Jay D. Business Developer > "they take 15 minutes for customers when sometimes you need more to fix a problem." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6252413) JK Jim K. Owner > "You get to chat with a real person when you need one easily (Their online help is great), not some chatbot" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6784097) RS Rob S. CEO > "Support tickets are better but they close them without resolving anything so you have to keep bugging them." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6596995) LW Laura W. Marketing Assistant > "Easy to use platform, automations are intuitive and make a lot of smaller tasks very easy to manage." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7048957) VR Verified Reviewer Founder > "EngageBay, while cost-effective, may lack advanced features and customization options needed by larger businesses, potentially limiting scalability and..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6203334) NM Nishant M. Digital Marketing > "Overall, EngageBay has significantly enhanced my productivity and efficiency with its excellent user interface and robust external integration options." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6430275) CS Chris S. Owner > "Our forms on our website seem to sometimes load slowly." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6366959) CS Chris S. COO > "They have a good set of features to manage campaigns and receive feedback on email sent and opened." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6585203) JD Jerker D. CEO > "I can't even filter on the objects attached to a contact." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6563825) LM Lee M. Operations manager > "EngageBay may be a bit on the budget-friendly side, but their support is absolutely outstanding." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7032538) AP Anthony P. Director > "There is a limitation on the landing page content in that you can force people to sign up before they look at the page contents." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6219758) SS Satyam S. Assistant Manager- Digital Marketing > "The CRM is intuitive, with customizable pipelines and contact management features." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6529988) BD Brian D. Trusteee > "It can be confusing for new users who aren't used to using analytical databases." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6283671) AL Angelina L. Social Media Manager > "This consolidation streamlines workflow and reduces the need for multiple software subscriptions." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6314401) JS Jaskaran S. Co Founder > "Automation flow can be a bit complex to navigate" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6419614) GY Grace Y. Founder and CEO > "Pipeline management is clear and simple , and automation makes sure no follow ups is missed." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7008156) DK Dale K. None > "Those emails eventually stopped being delivered to my inbox." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6306398) LJ Latrease J. Patient Service Representative > "I enjoyed the notifications from the sales department" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7111721) KA Kathy A. VP of Marketing > "The email marketing lacks formatting abilities that would allow you to make the templates more brand specific or modern looking." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6195271) RB Rui B. R&D Manager > "EngageBay CRM's standout feature is its comprehensive functionality, offering a seamless integration of marketing, sales, and customer service tools." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4877429) AS Amy S. Loan Originator > "Does not interface with Apple mail and iCal" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6588652) RN Robert N. Full-Stack Developer > "EngageBay CRM also offers a responsive web design feature that allows users to create websites that are optimized for different devices, such as desktops,..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___5070658) AP Aswathy P. Marketing Operation Associate > "The lack of downloading the report options." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6374062) VR Verified Reviewer Facebook Ads Strategist, Founder > "All-in-one platform: EngageBay offers a suite of integrated tools for marketing, sales, and customer service, streamlining business operations." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4926736) YD Yogesh D. Manager > "One of the main challenges is that forms section integration is complex and require significant time and resources to set up and maintain." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4733923) Brendan C. Business Development Rep > "What I like the most about EngageBay is that it's an inclusive platform where Sales, Marketing, and Support can be able to work together on the same..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4720484) AK Amir K. Owner > "The first time I went to upload contacts to the email sequence the contacts did not load properly. When I checked to see results the next day, I found that..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6190726) ST Simon T. Operations Manager > "Its a promising fit for our business based on the feature set it offers." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6797739) NP Nipa P. Business Administrator > "Lacks Twitter/X integration." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6328249) SAK Sameer Ali K. SALES CONSULTANT > "Being a sales consultant I need to keep track of my deals and this tool helps in keeping track of all my deals and their grid view gives all the details at..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6176723) DJ Dominik J. Managing Director > "It's very buggy." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6861691) VR Verified Reviewer Facebook Ads Strategist, Founder > "Email marketing and CRM integration: The platform seamlessly integrates email marketing with customer relationship management, facilitating efficient..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4926736) KD Kaleigh D. Marketing Manager > "There are some limitations like connecting it to multiple apps and also it lacks in advanced reporting." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6112862) SK Sandeep K. Manager > "All-in-One Solution: EngageBay offers a comprehensive suite of CRM, marketing automation, and customer service tools in one platform, which can streamline..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6193280) NB Nick B. Senior Operations > "We had some issues with connecting it with HubSpot (yes, due to work we needed them both CRM's running and being in sync), so that was bit challenging" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4876647) MS Mike S. Operations Marketing > "Engagebay has been a game changer for our business. As a small medium sized company finding a comprehensive affordable was a big challenge for us." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6497016) RL Rongle L. Manager > "I don't like receiving to many emails from it." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6315357) SG Sumit G. Digital Marketing Manager > "EngageBay CRM is a web-based CRM solution that offers a wide range of features and integrations for various industries and workflows." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4847952) MV Marteen V. Sales Manager > "Landing pages are not mobile responsive, they need to be adjusted for mobiles and pc's" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4899850) [View Reviews](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) VR Verified Reviewer Virtual Assistant > "Capterra provides a massive advantage in B2B marketing by placing our product directly in front of buyers who are ready to purchase, and it shortens..." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7053539) JP Jelly P. Admin Staff > "In addition, the customization options for dashboards and reports feel limited, and integrations with other tools occasionally require manual..." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7010243) Bela Eka P. Digital Marketing > "It helps me create relevant emails quickly, and the sender warm-up tool gave me more confidence that my emails actually reach inboxes." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7089976) AbdElaziz A. Jobless > "Some buttons take a second longer to respond after logging in, especially when switching between campaign views." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7051877) TM Tomya M. Product Manager > "It simplifies and streamlines my outreach process, helping me save time, stay organized, and connect with a larger number of qualified leads more..." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7032975) Makinde M. Marketing > "I noticed slower performance when handling large email campaigns, with delays in sending and processing emails, which impacted campaign effectiveness..." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6520028) Ardia Pramesti N. Virtual Assistant > "It helps reduce manual work and allows me to focus more on strategy rather than execution. While there are a few areas that could be refined, the core..." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7087721) Bela Eka P. Digital Marketing > "Occasionally, tasks duplicated or transitions froze, which was slightly annoying, but easy to fix." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7089976) Mardi R. Funnel Strategist > "I saved hours each week and got better results compared to doing everything manually. While there’s room for improvement with data accuracy, the..." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6876488) EU Edbonessa U. Junior Graphic Designer and Copywriter > "The email display popping up on the start page felt a bit distracting and overwhelming at first, especially for non-SaaS users like me." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6886252) Alviyah S. Admin > "Success.ai has solved my deliverability issues, granting access to 700M+ B2B contacts and significantly increase my leads and meeting schedule with." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6880474) DN Daniel N. Head of Human Resource > "Sometimes the interface feels slightly crowded when too many options are open, which can confuse first-time users." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7016582) Jacob T. Freelance > "It’s streamlined my overall client outreach process which made my lead generation much faster, as well as helping me run more personalized email..." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6847370) AL Amanda L. Web Developer > "It's also less flexible for long-form or creative content" [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7087780) EM Erisha M. Admin > "I also like the AI email writer feature, which helps me write polite and clear offer emails, even though I'm not a copywriting expert." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6845869) JP Jelly P. Admin Staff > "I’ve also observed that customer support response times can vary, which can delay issue resolution." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7010243) RA Rachmawati A. IT Support > "I also appreciate the quality of the AI-generated content, especially for outreach and email writing, as it saves a lot of time and effort." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7087147) Praise O. Email Copywriter > "There are instances where analytics data may not accurately reflect campaign performance, causing uncertainty about the effectiveness of my strategies..." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6494639) BB Brandon B. Vice President Operations > "The inbox warming tool has been essential in maintaining our domain health—before implementing it, many of our emails were going straight to spam...." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6840070) VR Verified Reviewer Founder > "Ordered this product 24 hours ago to replace instantly, glad i didn't cancel instantly yet cause these guys just took my money, there support keeps..." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6380556) Lucia M. Former Co-Leader of Community Relation > "AI ensures that messages arrive in inboxes with no manual effort and actively manages sender reputation through automated warm-up methods." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6831583) Chaima T. marketing manager > "Before that, outreach took a lot of manual time and wasn’t very consistent." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7086119) Gabriela R. Copywriter > "The database of 700 M+ professionals is a game-changer, and the interface makes it easy even non-tech-savvy users to create and launch cold email..." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6780042) Nnenna I. Copywriting, Cold email marketing > "Managing leads within the platform is difficult, leading to inefficiencies in lead nurturing and conversion efforts." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6503414) Mellika K. Freelancer > "The platform allows me to track user behavior and optimize both emails and landing pages for maximum conversions." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6864240) MaM María M. Digital Marketing > "The free trial is quite limited, the interface is not very user-friendly, and there are restrictions on the number of emails that can be sent." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6537349) Abereowo D. Email marketer > "In just a few months, I have closed a deal that gives me an amazing 1000% ROI by providing high-ticket marketing and email services to coaches and..." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7007225) VR Verified Reviewer Digital Marketing > "The system can feel slightly heavy if too many tasks run at once." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7017787) EC Eana C. VP > "Its user-friendly interface and customizable templates make it simple to create compelling content that resonates with my audience." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6845726) AP Agbelusi P. Website Designer > "I was previously dealing with low-intent lists that wasted my effort." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7031598) Chaima T. marketing manager > "I really like how the AI helps with personalization and writing variations that sound natural and not robotic." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7086119) Raphael M. Digital Marketing Executive > "Moreover, its over-reliance on writing could potentially devalue human creativity and critical thinking skills if not used judiciously as a..." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6304826) Gabriela R. Copywriter > "What I loved the most was how quickly I could find verified emails and useful contact details using the Chrome Extension - all while browsing a..." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6780042) JE Jennifer E. Email marketing > "Collaborating on email campaigns with team members and stakeholders may be difficult without built-in collaboration features and tools." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6505692) Yulia Handayani H. Compliance officer > "With the unlimited accounts feature, I can perform my work while saving time." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7089933) VR Verified Reviewer Owner > "Some formats don’t upload easily." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7087073) Amalia A. Digital Marketing > "This platform is great for people who want to simplify prospecting and cold email using AI and automation." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7087632) LW Lindsey W. Social Media Expert and Owner of Magenta Strategies > "The learning curve could be a bit steeper for users unfamiliar with marketing automation platforms.." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6820887) Praise O. Email Copywriter > "By providing customisable templates and automation features for me, it allows me to respond promptly to market changes and stay ahead of the..." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6494639) VR Verified Reviewer Strategist > "Occasional glitches that rarely impact its performance." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6861802) Ascar A. Digital Marketing > "Success.ai has solved my deliverability issues, granting access to 700M+ B2B contacts, and significantly increased my leads and meeting schedules, all..." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6399643) VR Verified Reviewer Netsuite consultant > "Lack of information on pricing, success rates, and specific features makes it difficult to assess value" [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6340648) DECMAMILA E. Web Developer > "It provides a steady monthly value and makes it easy to justify costs to my team by showing visible returns." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7080246) CE Candra E. Staff > "Sometimes the filters feel a little overwhelming when you’re new." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7010214) Imad D. Senior editor > "The AI-powered personalization, unlimited email accounts, and advanced analytics have transformed our campaigns, boosting deliverability and response..." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6404268) NS Nabila S. Virtual Assistant > "One thing I was slightly disappointed on was the user interface of success.ai when using my phone." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6850149) BB Barnabas B. Real estate firm > "Success.ai is a powerful solution for automating and scaling email outreach while it takes time to master the benefits in terms of efficiency, better..." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6507510) SG Samuel G. No code App Developer > "Scaling campaigns within the platform seems challenging, limiting expansion opportunities" [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6525551) BB Barnabas B. Real estate firm > "its AI-driven tools make lead generation more efficient, helping boost engagement and response rates, the platform is intuitive to use, and features..." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6507510) Abdallah M. Digital Marketing Executive > "Segmentation options within Success.ai can be limited and somewhat difficult to navigate." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6747407) Abioye S. Content Writer > "The platform's limitless sending capabilities and cutting-edge analytics empower me to reach a wider audience, personalize messages, and achieve..." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6511052) VR Verified Reviewer Sales. > "What I don't like about success ai is that it's abit expensive compared with other companies that offer the same same product that success ai gives." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6530641) Abiodun B. Email marketer > "I am amazed by the insight I've gained from the platform and unlimited stability with the ability to manage unlimited email accounts and warm-ups and..." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6478479) VR Verified Reviewer Teaching > "The least that I don't like to success ai is this is an artificial intelligence sometimes they are not true about the information because it is like a..." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6745391) Vonny P. Dealer > "The AI tools are really helpful for generating ideas and saving time, especially when working on outreach and content." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7087311) BB Barnabas B. Real estate firm > "Sometimes, the platform can be a bit slow, and there may be a few bugs." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6507510) Polina S. COO > "ai helps me attract better leads by crafting targeted and engaging emails." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7094195) DM Dmitri M. CEO > "Can be complicated to learn it if you're not experienced in using such products." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6780580) Deividas I. CEO > "They're reliable and fast ROI, we have calculated that it would need 2800$ total investment to get maximum of the Success.ai so after three or months..." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6745646) UA Ugonna A. Writer > "At first I found it hard to navigate the site." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6847602) MaM María M. Digital Marketing > "It makes it easier for me to choose the most effective words to capture my customers' attention and also assists me with automatic responses when I’m..." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6537349) JM Joe M. CEO > "They kept stalling and trying to get me past the 14 day refund window." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6460455) Alviyah S. Admin > "The unlimited email accounts and warm-ups have transformed my outreach strategy, allowing me to connect with vast network effortlessly" [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6880474) JM Joe M. CEO > "You are unable to get leads outside a major city in CA." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6460455) AP Agbelusi P. Website Designer > "The focus on reliable quality means my working hours are now spent talking to genuine, interested clients who are eager to buy from us." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7031598) Aldo I. M. CEO > "They had many bugs, campaigns hardly worked." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6242027) Vladyslav Y. Support > "What I noticed is that the verified data cuts down my rejection rate when reaching out." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7040212) Kunle Emmanuel A. Senior Content Writer > "Its bulky and could be overwhelming to newbies in the marketing space" [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6486340) Allysa Putri K. Social Media Content Strategy > "It simplifies email marketing and sales outreach with smart automation, saving me time and improving engagement. While there’s a bit of a learning..." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6709632) Julie P. Freelance Book Reviewer, Writer, and Editor > "Technicians are often unavailable for demonstrations or answering questions." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6730506) Favour M. Creative Writing > "Success.ai has helped me create personalized emails that are specific to different clients, and has helped me improve my brand loyalty and growth." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6526377) Precious '. Content Marketer > "The difficulty of navigating the features is what I disliked most." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6492337) ND Niko D. Technical Support > "It helps me and the company to contact more people while staying confident about the quality of information." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7024056) JM Joe M. CEO > "This may be a great product when they work out all the bugs, but I would not buy it right now." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6460455) VR Verified Reviewer Executive Virtual Assistant > "It frees up my time so I can focus on actual conversations with prospects instead of research." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7069782) Ivana C. quality control > "I experience occasional bugs." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6729863) Germán M. Founder > "Our overall experience is highly positive; the platform effectively solved the core problem of achieving repeatable, predictable sales pipeline growth." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7039309) Liveleth O. Marketer > "Success ai technology is a bit complex to use." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6360615) Ivana C. quality control > "Success.ai understands the challenges of email marketing and sales outreach, which is why they offer smart automation designed to save you time and..." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6729863) PA Paul A. Content Writer > "The pricing is a bit on the expensive side." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6501662) [View Reviews](https://www.capterra.com/p/10013316/Success-ai/reviews/) ## User interface 4.65 (907) [Success.ai](https://www.capterra.com/p/10013316/Success-ai/) 4.84 (415) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit A/B Testing 207 Important Activity Dashboard 150 Important AI Copilot 120 Important EngageBay CRM Top features 31/45 - A/B Testing - Activity Dashboard - AI Copilot - API - Autoresponders - Campaign Analytics - Campaign Scheduling - CAN-SPAM Compliance - Click Tracking - Contact Management - Customer Journey Mapping - Customer Segmentation - Customer Surveys - Customizable Branding - Customizable CTAs - Customizable Fields - Drip Campaigns - Dynamic Content - Email Campaign Management - Email Sequences - Email Tracking - Engagement Tracking - Event Triggered Actions - GDPR Compliance - Generative AI - HTML Editor - Image Library - Landing Pages/Web Forms - Lead Capture - List Management - Mobile Optimization - Multi-Channel Marketing - Multi-Language - Newsletter Management - Personalization - Preview Functionality - Process/Workflow Automation - Product Recommendations - Real-Time Analytics - Reporting/Analytics - ROI Tracking - Subscriber Management - Template Management - Third-Party Integrations - WYSIWYG Editor [See all features](https://www.capterra.com/p/178819/EngageBay-Marketing/#features) Success.ai 16/45 - A/B Testing - Activity Dashboard - AI Copilot - API - Autoresponders - Campaign Analytics - Campaign Scheduling - CAN-SPAM Compliance - Click Tracking - Contact Management - Customer Journey Mapping - Customer Segmentation - Customer Surveys - Customizable Branding - Customizable CTAs - Customizable Fields - Drip Campaigns - Dynamic Content - Email Campaign Management - Email Sequences - Email Tracking - Engagement Tracking - Event Triggered Actions - GDPR Compliance - Generative AI - HTML Editor - Image Library - Landing Pages/Web Forms - Lead Capture - List Management - Mobile Optimization - Multi-Channel Marketing - Multi-Language - Newsletter Management - Personalization - Preview Functionality - Process/Workflow Automation - Product Recommendations - Real-Time Analytics - Reporting/Analytics - ROI Tracking - Subscriber Management - Template Management - Third-Party Integrations - WYSIWYG Editor [See all features](https://www.capterra.com/p/10013316/Success-ai/#features) ### Recognition No recognitions have been awarded to EngageBay CRM No recognitions have been awarded to Success.ai ### Deployment & support EngageBay CRM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Success.ai Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details EngageBay CRM - By EngageBay - Located in United States - Founded in 2016 Success.ai - By Success.ai - Located in United States - Founded in ## Popular Comparisons [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,451)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) $14.99/month Price $20/month 4.6 Features 4.4 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/152373-178819/HubSpot-CRM-vs-EngageBay-Marketing) [Success.ai](https://www.capterra.com/p/10013316/Success-ai/)[4.84 (415)](https://www.capterra.com/p/10013316/Success-ai/reviews/) vs [Gmail](https://www.capterra.com/p/202338/Gmail/)[4.81 (13,316)](https://www.capterra.com/p/202338/Gmail/reviews/) $33/month Price $0 4.8 Features 4.7 4.8 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/202338-10013316/Gmail-vs-Success-ai) [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,766)](https://www.capterra.com/p/61368/Salesforce/reviews/) $14.99/month Price $25/month 4.6 Features 4.4 4.5 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-178819/Salesforce-vs-EngageBay-Marketing) [Success.ai](https://www.capterra.com/p/10013316/Success-ai/)[4.84 (415)](https://www.capterra.com/p/10013316/Success-ai/reviews/) vs [Brevo](https://www.capterra.com/p/132996/brevo/)[4.62 (3,406)](https://www.capterra.com/p/132996/brevo/reviews/) $33/month Price $9/month 4.8 Features 4.5 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/132996-10013316/brevo-vs-Success-ai) [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,964)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $14.99/month Price $14/month 4.6 Features 4.3 4.5 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/155928-178819/Zoho-CRM-vs-EngageBay-Marketing) [Success.ai](https://www.capterra.com/p/10013316/Success-ai/)[4.84 (415)](https://www.capterra.com/p/10013316/Success-ai/reviews/) vs [Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[4.48 (17,565)](https://www.capterra.com/p/110228/MailChimp/reviews/) $33/month Price $13/month 4.8 Features 4.4 4.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/110228-10013316/MailChimp-vs-Success-ai) [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (722)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) $14.99/month Price $7/year 4.6 Features 4.5 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/178819-204998/EngageBay-Marketing-vs-Bigin-by-Zoho-CRM) [Success.ai](https://www.capterra.com/p/10013316/Success-ai/)[4.84 (415)](https://www.capterra.com/p/10013316/Success-ai/reviews/) vs [MailerLite](https://www.capterra.com/p/136603/MailerLite/)[4.71 (2,256)](https://www.capterra.com/p/136603/MailerLite/reviews/) $33/month Price $10/month 4.8 Features 4.5 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/136603-10013316/MailerLite-vs-Success-ai) [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) vs [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,809)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) $14.99/month Price $50/month 4.6 Features 4.3 4.5 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/157279-178819/Dynamics-365-vs-EngageBay-Marketing) [Success.ai](https://www.capterra.com/p/10013316/Success-ai/)[4.84 (415)](https://www.capterra.com/p/10013316/Success-ai/reviews/) vs [EmailOctopus](https://www.capterra.com/p/147415/EmailOctopus/)[4.79 (653)](https://www.capterra.com/p/147415/EmailOctopus/reviews/) $33/month Price $9/month 4.8 Features 4.5 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/147415-10013316/EmailOctopus-vs-Success-ai) [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) vs [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (573)](https://www.capterra.com/p/210630/Kylas/reviews/) $14.99/month Price $250/month 4.6 Features 4.7 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/178819-210630/EngageBay-Marketing-vs-Kylas) [Success.ai](https://www.capterra.com/p/10013316/Success-ai/)[4.84 (415)](https://www.capterra.com/p/10013316/Success-ai/reviews/) vs [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[4.56 (2,561)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/) $33/month Price $15/month 4.8 Features 4.5 4.8 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/79367-10013316/ActiveCampaign-vs-Success-ai)