--- title: "Compare EngageBay CRM vs SendGrid 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare EngageBay CRM and SendGrid based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/178819-204113/EngageBay-Marketing-vs-SendGrid" page_type: "comparison" language: "en" --- # EngageBay CRM vs SendGrid Features and Cost Comparison Last updated September 16th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: EngageBay CRMSendGrid2/4 selected [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.6 (912)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) [SendGrid](https://www.capterra.com/p/204113/SendGrid/)[4.2 (754)](https://www.capterra.com/p/204113/SendGrid/reviews/) [## EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.6 (912)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) Starting Price $14.99/month Value-for-Money 4.7 Functionality 4.6 Ease of Use 4.5 Customer Service 4.8 Reviews Sentiment Based on [912 reviews](#user-reviews) Positive 882 Neutral 22 Negative 8 [## SendGrid](https://www.capterra.com/p/204113/SendGrid/)[4.2 (754)](https://www.capterra.com/p/204113/SendGrid/reviews/) Starting Price $15.00/month Value-for-Money 4 Functionality 4.1 Ease of Use 4.1 Customer Service 3.7 Reviews Sentiment Based on [754 reviews](#user-reviews) Positive 621 Neutral 56 Negative 77 ## Summary * * * Key features rated by users Features selected based on 14,345 reviews from email marketing software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 74%Fit Missing features Feature ratings Email Campaign Management 4.6 Campaign Scheduling NA Customizable Branding 4.6 Lead Capture 4.6 Customer Segmentation 5.0 67%Fit Missing features Feature ratings Email Campaign Management 4.3 Campaign Scheduling 4.4 Customizable Branding 4.0 Lead Capture NA Customer Segmentation 3.3 User satisfaction User satisfaction 4.6 User reviews[912](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) Ease of use 4.5 Functionality 4.6 Value for money 4.7 Customer support 4.8 User satisfaction 4.2 User reviews[754](https://www.capterra.com/p/204113/SendGrid/reviews/) Ease of use 4.1 Functionality 4.1 Value for money 4.0 Customer support 3.7 Price starts from Price starts from $14.99Per User, Per Month - Free version - Free trial Price starts from $15Usage Based, Per Month - Free version - Free trial Best for Best for Small to medium size businesses that require affordable, all in one sales and marketing software to acquire, engage, nurture and convert visitors to customers. Best for SendGrid serves everyone from independent developers to enterprise level corporations, marketers, high-volume senders, enterprises, eCommerce businesses, and startups. ## User reviews Pros & cons JW Jason W. President and CEO > "The CRM pipeline management is straightforward and easy for the team to adopt, email segmentation and automation have improved our campaigns results..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7014256) DM Desiree M. Caregiver > "I also noticed that certain features like email templates and design tools aren’t as polished, and there can be occasional delays or performance issues." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7140676) NJ Nick J. Marketing Analyst > "EngageBay is a reliable, cost-effective, and user-friendly solution that fits perfectly into our recruiting processes. If you're a small to mid-sized business..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7059560) Jelyn T. Marketing Manager > "There are also moments when load times or minor glitches slow things down slightly, which can interrupt the workflow when working on multiple outreach or..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7055746) YT Yohannes T. CEO > "It offers a solid, cost-effective solution for small businesses, with an easy-to-use interface and a range of tools that cover marketing, sales, and customer..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6544228) MS Mike S. Operations Marketing > "The mobile app has limited features and doesn't offer full range of features that are available on desktop version." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6497016) VR Verified Reviewer Sales Representative > "Customer support is very attentive, the Deals section is nicely designed, and email marketing and sales basic goals have been achieved and organized for..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7078644) AG Ayesha G. Founding Principal > "I wish there was a plan that was in between the Basic and Growth plans due to the pricing and lack of workflow accessibility in the Basic plan." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6697513) SS Satyam S. Assistant Manager- Digital Marketing > "Marketing Automation: We’ve set up automated workflows that handle email follow-ups, lead nurturing, and even social media scheduling." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6529988) HS Himanshu S. Sales Manger > "EngageBay CRM's main drawbacks include limited customization, scalability issues for growing businesses, occasional slow customer support, and a learning curve..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6436894) CV Chai V. Founder > "It offers automation features that help streamline tasks like email marketing, lead generation, and customer follow-ups." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6524378) JD Jerker D. CEO > "As an example, the system is totally useless, I have spent two weeks trying to get by all the non logic functions and bugs to even send a newsletter. " [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6563825) DM Desiree M. Caregiver > "Overall, it strikes a good balance between functionality and simplicity, making it a solid choice for growing teams that don’t need overly complex systems." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7140676) JD Jerker D. CEO > "The Sync with Hubspot was a scam, we spent 20000€ to get our data over from Hubspot." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6563825) Rémy G. COO > "EngageBay is a powerful, affordable all-in-one tool for SMBs, combining CRM, marketing, and customer support seamlessly." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6629743) SK Shiva K. Chief research officer > "The reporting capabilities, although adequate, might fall short for businesses with deep analytical needs" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6591311) VR Verified Reviewer Sales Representative > "Sales logging has been achievable, and the Calendar works enough to still keep my organized, but it should be a better experience." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7078644) ZT Zbigniew T. CEO > "Some spam on mailing list. If you accept e-marketing you will get a lot of e-mails" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6511841) JP Jigs P. Development Head > "Customer support is responsive, and the platform offers good customization options for workflows and dashboards." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6549049) SP Stephanie P. Marketing Consultant > "A couple of once-in-a-blue-moon features aren't available, but that is a very minor downside when weighed against all the positives" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6842815) AS Anuvind S. Engineer > "One of the standout features of EngageBay CRM is its user-friendly interface, which makes it easy to navigate and manage customer relationships without a steep..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6633024) MR Maria R. Marketing Manager > "The only thing that I dislike is the delay in updating campaign stats." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6721089) BS Bruno S. Product Manager > "It offers tools for marketing, sales, contact management, automations, and more." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6787366) RS Rob S. CEO > "Support tickets are better but they close them without resolving anything so you have to keep bugging them." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6596995) CS Chris S. COO > "They have a good set of features to manage campaigns and receive feedback on email sent and opened." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6585203) HS Himanshu S. Sales Manger > "However, it has some limitations in customization, scalability, and customer support, which may affect its suitability for larger or more complex organizations." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6436894) SS Satyam S. Assistant Manager- Digital Marketing > "The CRM is intuitive, with customizable pipelines and contact management features." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6529988) VR Verified Reviewer Founder > "EngageBay, while cost-effective, may lack advanced features and customization options needed by larger businesses, potentially limiting scalability and..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6203334) JE Jamie E. Managing Director > "EngageBay is a decent CRM and can be used for multiple things, such as email marketing, SMS marketing, and as a Customer Contact Database, which is currently..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6283902) RB Richard B. Web Developer > "The learning curve can be a bit steep for first-time users, especially if you're coming from a different CRM." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6804170) RN Robert N. Full-Stack Developer > "EngageBay CRM also offers a responsive web design feature that allows users to create websites that are optimized for different devices, such as desktops,..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___5070658) JD Jerker D. CEO > "I can't even filter on the objects attached to a contact." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6563825) PN Phil N. CEO > "We have all played with various tools and we all know that the learning curve is the hardest part but, when the support is so good, you find yourself..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6807402) AP Anthony P. Director > "There is a limitation on the landing page content in that you can force people to sign up before they look at the page contents." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6219758) AL Angelina L. Social Media Manager > "Engagebay offers a comprehensive suite of CRM tools, including email marketing, lead generation, sales automation, and customer support, all integrated into..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6314401) CM Chandra M. Marketing Analyst > "It is difficult to debug an automation that has 20+ nodes if it fails at some particular node as we need to view the complete activity to find that out." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6348146) SAK Sameer Ali K. SALES CONSULTANT > "Being a sales consultant I need to keep track of my deals and this tool helps in keeping track of all my deals and their grid view gives all the details at a..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6176723) TB Tayfun B. Shop-Team > "The onboarding process was initially confusing, and I encountered issues that made it difficult to get started." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6815167) SK Sandeep K. Manager > "All-in-One Solution: EngageBay offers a comprehensive suite of CRM, marketing automation, and customer service tools in one platform, which can streamline..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6193280) KA Kathy A. VP of Marketing > "The email marketing lacks formatting abilities that would allow you to make the templates more brand specific or modern looking." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6195271) MS Mike S. Operations Marketing > "Engagebay has been a game changer for our business. As a small medium sized company finding a comprehensive affordable was a big challenge for us." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6497016) AS Amy S. Loan Originator > "Does not interface with Apple mail and iCal" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6588652) SK Shiva K. Chief research officer > "EngageBay CRM offers an all-in-one platform that's perfect for small and mid-sized businesses." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6591311) AK Amir K. Owner > "The first time I went to upload contacts to the email sequence the contacts did not load properly. When I checked to see results the next day, I found that..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6190726) SK Satou K. Administrator > "The CRM, email marketing, sequences work smoothly together." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7081808) PN Phil N. CEO > "So far there are no cons, I've used every CRM out there and the most frustrating part is the initial learning curve however, their support take the lead hands..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6807402) Jelyn T. Marketing Manager > "The customer support team has been excellent so far – responses are quick, and issues are handled in a very helpful and professional way." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7055746) NB Nancy B. President > "I haven't used my HubSpot account for a long time so it is unlikely to be current, so used the csv import for my contacts on another email service provider." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6441443) SS Satyam S. Assistant Manager- Digital Marketing > "Email Marketing Powerhouse: Their drag-and-drop email builder is so easy to use, and the ability to segment audiences has really helped us send targeted..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6529988) KD Kaleigh D. Marketing Manager > "There are some limitations like connecting it to multiple apps and also it lacks in advanced reporting." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6112862) LW Laura W. Marketing Assistant > "I use several different CRMs in my position and this one has by far been my favorite." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7048957) VR Verified Reviewer Project Manager > "I thought the way it sorted those profiles was not the best, it could have better filtering to avoid "spam" profiles" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6215239) AK Amir K. Owner > "After using the email verifier that EngageBay provides for a very nominal cost, we are able to send up to 1000 emails per day." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6190726) RS Rob S. CEO > "Support chat is fast but low quality. " [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6596995) MC Milap C. Digital Marketing Expert > "The seamless integration between marketing, sales, and support makes it an ideal choice for businesses looking to streamline their operations and improve..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6420490) TC Tamesha C. Insurance Agent > "One feature that held me back was the daily send limit placed on my account for email campaigns. If you have more than a 100 contacts, you can only send 100..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4960781) TA Tolga A. Director > "Best of all, it’s affordable — way better value than some of the "big name" CRMs out there. If you’re looking for a straightforward, budget-friendly solution..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6631985) SK Shireen K. Marketing Analyst > "EngageBay has fewer integrations compared to its competitors which may limit functionalities for some users." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6053213) SS Satyam S. Assistant Manager- Digital Marketing > "Affordable Pricing: EngageBay offers all these powerful tools at a price that small and medium businesses can afford, which is a huge plus!" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6529988) RS Rob S. CEO > "We have had continual problems trying to be productive using this service. " [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6596995) SS Sanjay S. Business Development Manager > "The CRM has many features and also has interactive dashboards with analytics to help focus on leads and data that matter." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___5099615) SM Shelley M. Director > "Had trouble with setting up the email template" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6543514) SM Sagar M. CRM > "Also I use it to manage my sequence, campaigns and much more client data + live chat + appointment scheduling, its useful" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___5100152) AH Andy H. Director > "It is sometimes easy to forget to save something you're working on and if you click away from the page it can be lost as it doesn't give a reminder to save. " [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6316320) MS Mike S. Operations Marketing > "Since we implemented EngageBay, we have seen a noticeable improvement in our marketing efficiency and sales processes." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6497016) BM Bree M. Administrator > "The email broadcast feature - the sending limits are far too low to begin with, and the email template function (within broadcasts) is very clunky. Why doesn't..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4714244) VR Verified Reviewer Design and Marketing Manager > "The user interface is incredibly intuitive, allowing our team to quickly learn and start using it efficiently." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6530019) NB Nadine B. Digital Marketing Manager > "The dashboard is slightly complicated and some features aren't advertised as they are through Google Search Ads" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6056344) SS Satyam S. Assistant Manager- Digital Marketing > "Comprehensive CRM: Keeping track of leads and customers has never been easier." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6529988) JB James B. Sales Consultant > "It could really do with some quick exports too for where you have got a groups of contacts, companies or deals that you just need to quickly get out into a csv..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4571996) JK Jim K. Owner > "You get to chat with a real person when you need one easily (Their online help is great), not some chatbot" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6784097) Edward N. Affiliate Marketing Specialist > "EngageBay provides basic reporting and analytics, but it lacks the level of detail that other platforms offer, which can make it challenging for businesses to..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4595514) LW Laura W. Marketing Assistant > "Easy to use platform, automations are intuitive and make a lot of smaller tasks very easy to manage." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7048957) JD Jamie D. Owner > "My partner and I are willing to put the time and effort into learning new systems but there was hardly any information in the help library. And the support..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6241981) DD Derrick D. Creative Marketing Specialist > "So far, I have been able to create forms and automations that makes gathering interest fairly easy." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6674603) JB James B. Sales Consultant > "Just feels clunky - the synch between emails is hit and miss in terms of how long it takes for them to appear in Ebay - also the fact that against an..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4571996) KT Khim T. Director > "Above all the customer helpdesk has been superb especially Charles who has been most patient and supportive, resolving every challenges or queries I had since..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6620426) DJ Dominik J. Managing Director > "It's very buggy." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6861691) LM Lee M. Operations manager > "EngageBay may be a bit on the budget-friendly side, but their support is absolutely outstanding." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7032538) CB Cathy B. Marketing Specialist > "I was not aware that EngageBay would add a link to our website which proved it challenging with our broadcast to our customers - message they received was that..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4273017) MA Matt A. sales agent > "Affordable, all-in-one CRM with great automation, intuitive interface, and responsive support." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6688255) TT Thahir T. Head of Growth > "The interface, could be less boring." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6122522) PKK Praveen Kumar K. Sales Manager > "User Friendly UI, Simple Navigation tools, Report analytics" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6571353) TR Thomas R. Inhaber > "The entire UI looks a bit old-fashioned." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___3809698) JP Jigs P. Development Head > "I found EngageBay CRM to be highly intuitive and user-friendly." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6549049) SK Shireen K. Marketing Analyst > "EngageBay has fewer integrations compared to its competitors which may limit functionalities for some users." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6053213) BS Bhupender S. CRM > "The intuitive interface makes navigation a breeze." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6289602) YD Yogesh D. Manager > "One of the main challenges is that forms section integration is complex and require significant time and resources to set up and maintain." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4733923) DC Daniel C. Managing Director > "Overall, a great way to locate software that is fully integrated with all your business needs" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6614120) NP Nipa P. Business Administrator > "Lacks Twitter/X integration." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6328249) ZP Zalak P. BDM > "One can easily sync them from many services like Hubspot, Salesforce, Google, Outlook and many other." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6355213) Kevin C. Growth Marketing Manager > "It has webhooks available, but it does not integrate natively with most tools out there (like a Hubspot or Salesforce would)." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4324463) NM Nishant M. Digital Marketing > "Overall, EngageBay has significantly enhanced my productivity and efficiency with its excellent user interface and robust external integration options." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6430275) CS Carol S. Founder CEO > "It's not remotely user friendly." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6716582) Brendan C. Business Development Rep > "What I like the most about EngageBay is that it's an inclusive platform where Sales, Marketing, and Support can be able to work together on the same platform..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4720484) TJ THeresa J. COO > "Sometimes trying to find a particular screen through the profile menu can be challenging." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4525027) AS Anuvind S. Engineer > "One of the standout features of EngageBay CRM is its user-friendly interface, which makes it easy to navigate and manage customer relationships without a steep..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6633024) PE Patricia E. Product Specialist > "Few app integrations- Hard to navigate/configure things" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4501223) YT Yohannes T. CEO > "The user interface is intuitive and easy to navigate, making it simple to manage tasks." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6544228) FM Fiddich M. Digital Marketing Associate > "not user friendly." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6298826) SK Shiva K. Product manager > "The platform is incredibly user-friendly, making it accessible even for beginners." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6580196) HS Himanshu S. Sales Manger > "EngageBay CRM's main drawbacks include limited customization, scalability issues for growing businesses, occasional slow customer support, and a learning curve..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6436894) TA Tolga A. Director > "User-Friendly Interface: Easy to navigate, even for non-technical users." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6631985) HS Himanshu S. Sales Manger > "However, it has some limitations in customization, scalability, and customer support, which may affect its suitability for larger or more complex organizations." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6436894) DM Desiree M. Caregiver > "Overall, it strikes a good balance between functionality and simplicity, making it a solid choice for growing teams that don’t need overly complex systems." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7140676) RS Rob S. CEO > "We have had continual problems trying to be productive using this service. " [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6596995) RN Robert N. Full-Stack Developer > "EngageBay CRM also offers a responsive web design feature that allows users to create websites that are optimized for different devices, such as desktops,..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___5070658) JD Jamie D. Owner > "My partner and I are willing to put the time and effort into learning new systems but there was hardly any information in the help library. And the support..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6241981) [View Reviews](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) AH Amir H. E-Commerce Manager > "Their flexibility in terms of dynamism in email templates is superb and we can depend on them to provide our retail..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7109131) YG You G. IT Intern > "I used it to try and set-up my own email server essentially, but managing an email server was harder than I expected" [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6617249) DS Darren S. Product Owner > "Via well documented APIs, nice reporting, and a generous free tier, getting started and maintaining flow is painless and..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7113185) SB Sevval B. Artist > "Sometimes I have to double-save when editing dynamic templates, which can be a bit annoying." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6813299) RP Raxit P. Programmer Analyst > "Excellent detailed insights with filter options to track emails/SMS to customers and comprehensive Analytic features like..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6752986) John W. CEO > "The “expert” on the other end had the audacity to insist that I must log into the account to disable the IP block feature." [See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___6770138) MS Martina S. VP > "It’s easy to get started and works well on the surface, but over time you notice the difference between expected and..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7134311) John W. CEO > "Sounds sophisticated, right? Except, here’s the kicker: if you dare to use a different device or a new ISP, you’re..." [See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___6770138) HA Hayley A. Marketing Manager > "Sending individual email campaigns is simple and their design editor is easy to use as a non technical user." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7123963) TH Tyler H. CEO > "We've used SendGrid for nearly 3 years now, and out of nowhere, this weekend they suspended our services claiming our..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6641417) RP Raxit P. Programmer Analyst > "it has some very useful features like open rates and unique customers to track progress of the campaigns." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6752986) AH Amir H. E-Commerce Manager > "It is a horse to work with in regard to deliverability yet it is extremely tough to get technical assistance." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7109131) MS Michelle S. Developer > "They provide a lot of pre-made templates and designs that are modern and perfect for our marketing team." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6825957) ID Irina D. CTO > "The design template library versioning can be confusing" [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6631848) VR Verified Reviewer Board Member > "I like that the pricing is determined by the number of emails you send, which works out free for small organizations." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6557057) TH Tyler H. CEO > "This unexpected and unwarranted outage impacted our clients and operations." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6641417) Babatunde O. SEO Marketer > "SMTP was faily easy to set up anf sendgrid provided API to connect email function to my wordpress sites without stress." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6789371) John W. CEO > "Yes, you read that right: log in to an account from which I was explicitly locked out. " [See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___6770138) MS Michelle S. Developer > "SendGrid allows an interface for non-technical people at my company." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6825957) MH Mohammad H. Inbound marketing specialist > "Support and UI are frustratingly poor and not friendly" [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6636245) JK Justin K. Owner > "The ability to format emails and build automations was straightforward for our simple use case." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6865606) JM Justin M. Contractor > "Had they told me I could have upgraded in time, instead i lost a bunch of customers because of it." [See full review](https://www.capterra.com/p/204113/SendGrid/#SoftwareAdvice___6881515) AH Ahliman H. Full-Stack Developer > "SendGrid is a reliable option, like other providers, when looking for a free or paid SMTP service." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6599078) GA Gideon A. Frontend Developer > "The customer is weird, they didn't approve my account for whatever reason, no explanation, I sent mail and still no..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5070060) Babatunde O. SEO Marketer > "Its very easy to set up email funnels with sendgrid plus the inbox delivery high and spam rate is low." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6789371) ND Nik D. Director > "After years of spending thousands of dollars a month we are suddenly and without warning, "temporarily" blocked from..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5092970) BT Bill T. Developer > "As a result, we can use SendGrid with many sites to improve email deliverability within Wordpress for free, and it's still..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6241551) John W. CEO > "Too busy to care about their customers or even pretend to provide support. " [See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___6770138) KM Karl M. EVP > "The core functionalities work as expected and have delivered measurable results for our marketing team. " [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6729343) Russell J. CEO > "SendGrid is the worst vendor in our tech stack, stay away" [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6737255) Damien B. Creative Director > "We just really used it to connect it for GrooveMail users." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6529235) PK Pranjal K. Co founder > "Use it for its top notch deliverability, reporting and analytics as no other application even comes close to it in these..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___3965453) MH Mohammad H. Inbound marketing specialist > "Scalable email delivery for larger campaigns." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6636245) FO Fernando O. Admin > "It took SendGrid support 3 day to get back to me." [See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___7001390) VR Verified Reviewer Senior software developer > "It provides a lot email customization." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6645642) Marco S. IT Administrator > "The bad thing is that the IP must be changed so that the mails are not classified as spam and reach their recipients,..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___3856012) VR Verified Reviewer Lead Engineer > "Sending email without getting inside spam is best thing." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6691951) AP Ashley P. Assistant to Founder > "Right now that is not possible and it along with the elements, must be configured in the designer within the platform." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5076926) DS Darren S. Product Owner > "It is easy to set up and use." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7113185) Jennifer W. Human Resources Generalist > "There is no consistency in the percentages of emails opened or clicked." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5031340) AS Antonella S. Owner > "it has a free plan and no credit card required" [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6670304) VR Verified Reviewer CEO > "Terrible service, it worked in testing mode, and so I purchased their subscription, after I deployed my website to product..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4988981) FD Fernando D. CTO and General Manager > "The API is very well documented and the email marketing features can easily be used by non-developers without writing a..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6021884) VR Verified Reviewer Executive Director > "After using it for more than a year, we still have to resort to manually paying our invoices every month and type in our..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4590233) CP Charlie P. Director > "We've never had an issue with our SendGrid e-mail service, and has been incredibly reliable." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6568344) ND Nik D. Director > "Hours of no communication on their support ticket that suspended our account." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5092970) KM Karl M. EVP > "We used their email marketing tool for over 5 years and have found their solution to be reliable. " [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6729343) GJ Gustavo J. Marketing Manager > "I had several problems in sending due to differences in the database." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6184244) DS Davide S. Content Creator > "I really like the ease of use, for various projects I have found it easy to implement for sending emails to confirm the..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6805196) FO Fernando O. Admin > "Terrible customer support. " [See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___7001390) MW Madeleine W. Web Designer > "After connecting SendGrid to my WordPress installation the notification emails for my web forms send without any issue." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6251134) Ben U. Marketing Automation > "The support seems to be slow to respond at times and/or not very effective." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6113697) PT Paul T. The Bank Agency Ltd > "Integrated directly (and was recommended) by Replit for a vibe coded project." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7005960) Danny M. Marketing Manager > "It made it hard to determine which campaigns were actually successful." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6220669) KM Karl M. EVP > "Their customer support has been decent and met the SLA's stated on our contract." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6729343) Danny M. Marketing Manager > "After SendGrid was acquired by Twilio, we saw a downgrade in service." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6220669) Jennifer W. Human Resources Generalist > "Integrating with the email API is a breeze. When compared to other mass email service providers, we have seen that..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5031340) BH Ben H. Head Honcho > "At the time of my use it was lacking some features like detailed list segmentation / tagging of contact." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5021613) JA Joe A. COO > "As long as you don't have an issue and need CS their tech works great and have a good value proposition. When I can find..." [See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___5050178) MC Mohamed C. Lecturer > "Actually, I become slow to recommend SendGrid due to its limited features of contact management; it does not provide many..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4435202) CP Charlie P. Director > "Really easy to setup and integrate into our existing application and user flow." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6568344) PK Pranjal K. Co founder > "Campaign automation, segmentation of contact lists are severe drawbacks of this application." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___3965453) AP Ashley P. Assistant to Founder > "We primarily utilize SendGrid to send SingleSend marketing emails and have been able to do so with great success." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5076926) VR Verified Reviewer Software Developer > "The documentation can be a bit lacking sometimes, often you need to rely on third party information, which isn't..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4579208) Ava T. Marketing Operations Analyst > "The email list segmentation feature, which allows us to trigger email engagement based on user behavior within our app,..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4740514) Leena S. Product Lifecycle Management Specialist > "This requirement has limited the ability of non-technical team members on my team to use Sendgrid on their own." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4307727) AN Anouar N. Marketing Online in Youtube All Social Media > "It gives free trial packages for life, 100 emails per day, and it has an SMTP feature that can be linked with a..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4754606) LK Liam K. Product Marketing Manager > "We lost our password and a team member left, which made it difficult to change some of our automated emails" [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4577846) VR Verified Reviewer New Business Account Manager > "It provides free trial packages for life, 100 emails every day, and an SMTP feature that can be linked with a program." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4846909) IP Isak P. Developer > "We had problems with our delivery rate with a lot of mails not arriving or ending up in junk." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___3932878) IC Isha C. Content Head > "Customizable market emails with an editor that works using drag and drop.- Better email delivery than other platforms as..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4627483) RF Regina F. Manager > "It took me a bit to know where to find my API keys to integrate with some software I use. " [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4329740) PT Paul T. The Bank Agency Ltd > "A really complete product but with a super simple interface." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7005960) Vance W. Digital Marketing Head > "SendGrid always has issues with delivering emails to Yahoo, Outlook, Hotmail, MSN, etc., so that's always a pain." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4861661) PP Prem P. Freelancer > "Inbuilt features of html template and drag and droop builder is best for creating responsive email templates for email..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4531190) NP Nicolas P. IT Administrator > "Sometime, mail could take some minutes before being send so that could be an issue for transactional email." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4199128) Dylan C. Software Developer > "SendGrids high deliverability rates, solid tracking metrics and easy to use interface make it a very attractive offering..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6089762) IR Igor R. Customer Success Team Leader > "Weird password policy." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6129987) Anirban S. Senior Manager - Marketing > "The pricing is also affordable for high volume email-sending and transactional communication." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6108402) MC Mohamed C. Lecturer > "I also did not like its pricing, which determines the quality of your SendGrid dashboard." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4435202) MS Michelle S. Developer > "SendGrid allows an interface for non-technical people at my company." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6825957) AP Ashley P. Assistant to Founder > "Right now that is not possible and it along with the elements, must be configured in the designer within the platform." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5076926) PT Paul T. The Bank Agency Ltd > "A really complete product but with a super simple interface." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7005960) VR Verified Reviewer Solutions Architect > "Some customizations might not be that straight forward for someone." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4685528) VR Verified Reviewer Digital Marketing Coordinator > "I like the interface and user friendliness." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6428708) VR Verified Reviewer Adjunct Professor > "The set up instructions were not intuitive and assumed someone with an IT background was accessing them." [See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___2463913) BH Ben H. Head Honcho > "It's easy to use with a clean interface." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5021613) Mohammad Iqbal K. Project Manager > "There user interface also confuses sometime." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___2662385) PT Paul T. The Bank Agency Ltd > "Integrated directly (and was recommended) by Replit for a vibe coded project." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7005960) RF Regina F. Manager > "There are some things about SendGrid that just felt complicated to me. " [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4329740) Ferhat Suat E. Founder > "Since it is Twilio's SendGrid, all kinds of integrations can be done quickly." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4886179) VR Verified Reviewer Account Manager > "Not the easiest software to use to be honest." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___3774836) Rahul R. Chief Technical Officer > "What I like most about Sendgrid is that most of the tools out there offer easy integration with Sendgrid." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___3497752) Reece S. Web Developer > "Some tools are a little hard to find and understand." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___2683880) Siddharth S. Business Analyst > "Integrations with CRMs are also super useful." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___3539338) TH Tyler H. CEO > "This unexpected and unwarranted outage impacted our clients and operations." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6641417) NP Nicolas P. IT Administrator > "very easy to use." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4199128) MH Mohammad H. Inbound marketing specialist > "Support and UI are frustratingly poor and not friendly" [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6636245) MJ Mathew J. Digital Marketing Specialist > "Easy to understand and operate." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4735871) JM Justin M. Contractor > "Had they told me I could have upgraded in time, instead i lost a bunch of customers because of it." [See full review](https://www.capterra.com/p/204113/SendGrid/#SoftwareAdvice___6881515) VR Verified Reviewer CEO > "Sendgrid is easy to use." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4731441) John W. CEO > "Too busy to care about their customers or even pretend to provide support. " [See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___6770138) [View Reviews](https://www.capterra.com/p/204113/SendGrid/reviews/) ## User interface [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/) 4.65 (912) 4.18 (754) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit A/B Testing 207 Important Activity Dashboard 150 Important AI Copilot 120 Important EngageBay CRM Top features 24/50 - A/B Testing - Activity Dashboard - AI Copilot - AI Text Generation - AI Text Summarization - API - Automated Email Responses - Autonomous Task Execution - Autoresponders - Basic Reporting - Breadth of Partner Applications - Building and Personalizing Emails - Campaign Analytics - Campaign Scheduling - CAN-SPAM Compliance - Click Tracking - Contact Management - CRM Integration - Cross-system Integration - Customer Journey Mapping - Customer Segmentation - Customer Surveys - Customizable Branding - Customizable CTAs - Customizable Fields - Data Import & Export Tools - Drip Campaigns - Dynamic Content - E-commerce Integration - Email and Mobile Preview - Email Campaign Management - Email Sequences - Email Tracking - Engagement Tracking - Event Triggered Actions - GDPR Compliance - Generative AI - High-Volume Sending - HTML Editor - Image Library - Landing Pages/Web Forms - Lead Capture - List Management - Manage Email Deliverability - Manage Email Lists - Mobile Optimization - Multi-Channel Marketing - Multi-Language - Multi-step Planning - Multi-user Account [See all features](https://www.capterra.com/p/178819/EngageBay-Marketing/#features) SendGrid 22/50 - A/B Testing - Activity Dashboard - AI Copilot - AI Text Generation - AI Text Summarization - API - Automated Email Responses - Autonomous Task Execution - Autoresponders - Basic Reporting - Breadth of Partner Applications - Building and Personalizing Emails - Campaign Analytics - Campaign Scheduling - CAN-SPAM Compliance - Click Tracking - Contact Management - CRM Integration - Cross-system Integration - Customer Journey Mapping - Customer Segmentation - Customer Surveys - Customizable Branding - Customizable CTAs - Customizable Fields - Data Import & Export Tools - Drip Campaigns - Dynamic Content - E-commerce Integration - Email and Mobile Preview - Email Campaign Management - Email Sequences - Email Tracking - Engagement Tracking - Event Triggered Actions - GDPR Compliance - Generative AI - High-Volume Sending - HTML Editor - Image Library - Landing Pages/Web Forms - Lead Capture - List Management - Manage Email Deliverability - Manage Email Lists - Mobile Optimization - Multi-Channel Marketing - Multi-Language - Multi-step Planning - Multi-user Account [See all features](https://www.capterra.com/p/204113/SendGrid/#features) ### Recognition EngageBay CRM is recognized as a top-rated tool in 3 Capterra Shortlist reports Best Value CRM Software (2023)  Best Value CRM Software (2022)  SendGrid is recognized as a top-rated tool in 2 Capterra Shortlist reports ### Deployment & support EngageBay CRM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos SendGrid Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details EngageBay CRM - By EngageBay - Located in United States - Founded in 2016 SendGrid - By Twilio - Located in United States - Founded in 2008 ## Popular Comparisons [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (912)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) $14.99/month Price $25/month 4.6 Features 4.4 4.5 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-178819/Salesforce-vs-EngageBay-Marketing) [SendGrid](https://www.capterra.com/p/204113/SendGrid/)[4.18 (754)](https://www.capterra.com/p/204113/SendGrid/reviews/) vs [Gmail](https://www.capterra.com/p/202338/Gmail/)[4.82 (13,559)](https://www.capterra.com/p/202338/Gmail/reviews/) $15/month Price $0 4.1 Features 4.7 4.1 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/202338-204113/Gmail-vs-SendGrid) [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (912)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) $14.99/month Price $20/month 4.6 Features 4.4 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/152373-178819/HubSpot-CRM-vs-EngageBay-Marketing) [SendGrid](https://www.capterra.com/p/204113/SendGrid/)[4.18 (754)](https://www.capterra.com/p/204113/SendGrid/reviews/) vs [Brevo Marketing Platform](https://www.capterra.com/p/132996/brevo/)[4.62 (3,521)](https://www.capterra.com/p/132996/brevo/reviews/) $15/month Price $9/month 4.1 Features 4.5 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/132996-204113/brevo-vs-SendGrid) [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (912)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $14.99/month Price $14/month 4.6 Features 4.3 4.5 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/155928-178819/Zoho-CRM-vs-EngageBay-Marketing) [SendGrid](https://www.capterra.com/p/204113/SendGrid/)[4.18 (754)](https://www.capterra.com/p/204113/SendGrid/reviews/) vs [MailerLite](https://www.capterra.com/p/136603/MailerLite/)[4.71 (2,324)](https://www.capterra.com/p/136603/MailerLite/reviews/) $15/month Price $12/month 4.1 Features 4.5 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/136603-204113/MailerLite-vs-SendGrid) [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (912)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (744)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) $14.99/month Price $7/year 4.6 Features 4.5 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/178819-204998/EngageBay-Marketing-vs-Bigin-by-Zoho-CRM) [SendGrid](https://www.capterra.com/p/204113/SendGrid/)[4.18 (754)](https://www.capterra.com/p/204113/SendGrid/reviews/) vs [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.35 (2,953)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) $15/month Price $12/month 4.1 Features 4.2 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/31898-204113/Constant-Contact-vs-SendGrid) [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (912)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) vs [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (625)](https://www.capterra.com/p/210630/Kylas/reviews/) $14.99/month Price $250/month 4.6 Features 4.7 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/178819-210630/EngageBay-Marketing-vs-Kylas) [SendGrid](https://www.capterra.com/p/204113/SendGrid/)[4.18 (754)](https://www.capterra.com/p/204113/SendGrid/reviews/) vs [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[4.56 (2,569)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/) $15/month Price $15/month 4.1 Features 4.5 4.1 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/79367-204113/ActiveCampaign-vs-SendGrid) [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (912)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) vs [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) $14.99/month Price $50/month 4.6 Features 4.3 4.5 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/157279-178819/Dynamics-365-vs-EngageBay-Marketing) [SendGrid](https://www.capterra.com/p/204113/SendGrid/)[4.18 (754)](https://www.capterra.com/p/204113/SendGrid/reviews/) vs [Zoho Campaigns](https://www.capterra.com/p/253223/Zoho-Campaigns/)[4.29 (317)](https://www.capterra.com/p/253223/Zoho-Campaigns/reviews/) $15/month Price €4/month 4.1 Features 4.2 4.1 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/204113-253223/SendGrid-vs-Zoho-Campaigns)