# Compare EngageBay CRM vs Flodesk 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare EngageBay CRM and Flodesk based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/178819-207268/EngageBay-Marketing-vs-Flodesk

---

# EngageBay CRM vs Flodesk Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

EngageBay CRMFlodesk2/4 selected

[EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.7 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

[Flodesk](https://www.capterra.com/p/207268/Flodesk/)[4.5 (167)](https://www.capterra.com/p/207268/Flodesk/reviews/)

[## EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.7 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

Starting Price

$14.99/month

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.5

Customer Service

4.8

Reviews Sentiment

Based on [907 reviews](#user-reviews)

Positive

878

Neutral

22

Negative

7

[## Flodesk](https://www.capterra.com/p/207268/Flodesk/)[4.5 (167)](https://www.capterra.com/p/207268/Flodesk/reviews/)

Starting Price

$38.00/month

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.7

Customer Service

4.4

Reviews Sentiment

Based on [167 reviews](#user-reviews)

Positive

147

Neutral

7

Negative

13

## Summary

* * *

Key features rated by users

Features selected based on 13,971 reviews from email marketing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Not enough reviews

Feature ratings

Email Campaign Management

4.6

Campaign Scheduling

NA

Newsletter Management

NA

Email Tracking

\--

Customizable Branding

4.6

64%Fit

Missing features

Not enough reviews

Feature ratings

Email Campaign Management

4.5

Campaign Scheduling

4.8

Newsletter Management

NA

Email Tracking

\--

Customizable Branding

4.8

User satisfaction

User satisfaction

4.7

User reviews[907](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

Ease of use

4.5

Functionality

4.6

Value for money

4.7

Customer support

4.8

User satisfaction

4.5

User reviews[167](https://www.capterra.com/p/207268/Flodesk/reviews/)

Ease of use

4.7

Functionality

4.4

Value for money

4.5

Customer support

4.4

Price starts from

Price starts from

$14.99Per User, Per Month

-   Free version
-   Free trial

Price starts from

$38Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Small to medium size businesses that require affordable, all in one sales and marketing software to acquire, engage, nurture and convert visitors to customers.

Best for

Small business owners who want to send beautiful emails with easy to use online marketing tools and great design without hiring help.

## User reviews

Pros & cons

NJ

Nick J.

Marketing Analyst

> "EngageBay is a reliable, cost-effective, and user-friendly solution that fits perfectly into our recruiting processes. If you're a small to mid-sized..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7059560)

Jelyn T.

Marketing Manager

> "There are also moments when load times or minor glitches slow things down slightly, which can interrupt the workflow when working on multiple outreach or..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7055746)

VR

Verified Reviewer

Sales Representative

> "Customer support is very attentive, the Deals section is nicely designed, and email marketing and sales basic goals have been achieved and organized for..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7078644)

HS

Himanshu S.

Sales Manger

> "EngageBay CRM's main drawbacks include limited customization, scalability issues for growing businesses, occasional slow customer support, and a learning..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6436894)

JW

Jason W.

President and CEO

> "The CRM pipeline management is straightforward and easy for the team to adopt, email segmentation and automation have improved our campaigns results..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7014256)

HS

Himanshu S.

Sales Manger

> "However, it has some limitations in customization, scalability, and customer support, which may affect its suitability for larger or more complex..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6436894)

JE

Jamie E.

Managing Director

> "EngageBay is a decent CRM and can be used for multiple things, such as email marketing, SMS marketing, and as a Customer Contact Database, which is..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6283902)

CM

Chandra M.

Marketing Analyst

> "It is difficult to debug an automation that has 20+ nodes if it fails at some particular node as we need to view the complete activity to find that out."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6348146)

YT

Yohannes T.

CEO

> "It offers a solid, cost-effective solution for small businesses, with an easy-to-use interface and a range of tools that cover marketing, sales, and..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6544228)

SP

Stephanie P.

Marketing Consultant

> "A couple of once-in-a-blue-moon features aren't available, but that is a very minor downside when weighed against all the positives"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6842815)

VR

Verified Reviewer

Sales Representative

> "Sales logging has been achievable, and the Calendar works enough to still keep my organized, but it should be a better experience."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7078644)

NB

Nancy B.

President

> "I haven't used my HubSpot account for a long time so it is unlikely to be current, so used the csv import for my contacts on another email service provider."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6441443)

AL

Angelina L.

Social Media Manager

> "Engagebay offers a comprehensive suite of CRM tools, including email marketing, lead generation, sales automation, and customer support, all integrated..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6314401)

MS

Mike S.

Operations Marketing

> "The mobile app has limited features and doesn't offer full range of features that are available on desktop version."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6497016)

SS

Satyam S.

Assistant Manager- Digital Marketing

> "Marketing Automation: We’ve set up automated workflows that handle email follow-ups, lead nurturing, and even social media scheduling."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6529988)

AG

Ayesha G.

Founding Principal

> "I wish there was a plan that was in between the Basic and Growth plans due to the pricing and lack of workflow accessibility in the Basic plan."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6697513)

CV

Chai V.

Founder

> "It offers automation features that help streamline tasks like email marketing, lead generation, and customer follow-ups."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6524378)

RB

Richard B.

Web Developer

> "The learning curve can be a bit steep for first-time users, especially if you're coming from a different CRM."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6804170)

BS

Bruno S.

Product Manager

> "It offers tools for marketing, sales, contact management, automations, and more."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6787366)

TC

Tamesha C.

Insurance Agent

> "One feature that held me back was the daily send limit placed on my account for email campaigns. If you have more than a 100 contacts, you can only send..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4960781)

MC

Milap C.

Digital Marketing Expert

> "The seamless integration between marketing, sales, and support makes it an ideal choice for businesses looking to streamline their operations and improve..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6420490)

JD

Jerker D.

CEO

> "As an example, the system is totally useless, I have spent two weeks trying to get by all the non logic functions and bugs to even send a newsletter. "

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6563825)

Rémy G.

COO

> "EngageBay is a powerful, affordable all-in-one tool for SMBs, combining CRM, marketing, and customer support seamlessly."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6629743)

JD

Jerker D.

CEO

> "The Sync with Hubspot was a scam, we spent 20000€ to get our data over from Hubspot."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6563825)

NP

Nipa P.

Business Administrator

> "EngageBay’s automation tools help streamline repetitive tasks, improve efficiency, and ensure consistent follow-ups."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6328249)

AH

Andy H.

Director

> "It is sometimes easy to forget to save something you're working on and if you click away from the page it can be lost as it doesn't give a reminder to..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6316320)

PN

Phil N.

CEO

> "We have all played with various tools and we all know that the learning curve is the hardest part but, when the support is so good, you find yourself..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6807402)

SK

Shiva K.

Chief research officer

> "The reporting capabilities, although adequate, might fall short for businesses with deep analytical needs"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6591311)

JP

Jigs P.

Development Head

> "Customer support is responsive, and the platform offers good customization options for workflows and dashboards."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6549049)

TB

Tayfun B.

Shop-Team

> "The onboarding process was initially confusing, and I encountered issues that made it difficult to get started."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6815167)

AS

Anuvind S.

Engineer

> "One of the standout features of EngageBay CRM is its user-friendly interface, which makes it easy to navigate and manage customer relationships without a..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6633024)

BM

Bree M.

Administrator

> "The email broadcast feature - the sending limits are far too low to begin with, and the email template function (within broadcasts) is very clunky. Why..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4714244)

SK

Satou K.

Administrator

> "The CRM, email marketing, sequences work smoothly together."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7081808)

ZT

Zbigniew T.

CEO

> "Some spam on mailing list. If you accept e-marketing you will get a lot of e-mails"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6511841)

Jelyn T.

Marketing Manager

> "The customer support team has been excellent so far – responses are quick, and issues are handled in a very helpful and professional way."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7055746)

JD

Jamie D.

Owner

> "My partner and I are willing to put the time and effort into learning new systems but there was hardly any information in the help library. And the support..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6241981)

AH

Andy H.

Director

> "It basically has everything that we need to build marketing campaigns that help us to engage with our customers in a professional way. "

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6316320)

PN

Phil N.

CEO

> "So far there are no cons, I've used every CRM out there and the most frustrating part is the initial learning curve however, their support take the lead..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6807402)

LW

Laura W.

Marketing Assistant

> "I use several different CRMs in my position and this one has by far been my favorite."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7048957)

MR

Maria R.

Marketing Manager

> "The only thing that I dislike is the delay in updating campaign stats."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6721089)

ZP

Zalak P.

BDM

> "One can easily sync them from many services like Hubspot, Salesforce, Google, Outlook and many other."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6355213)

JD

Jay D.

Business Developer

> "they take 15 minutes for customers when sometimes you need more to fix a problem."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6252413)

JK

Jim K.

Owner

> "You get to chat with a real person when you need one easily (Their online help is great), not some chatbot"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6784097)

RS

Rob S.

CEO

> "Support tickets are better but they close them without resolving anything so you have to keep bugging them."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6596995)

LW

Laura W.

Marketing Assistant

> "Easy to use platform, automations are intuitive and make a lot of smaller tasks very easy to manage."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7048957)

VR

Verified Reviewer

Founder

> "EngageBay, while cost-effective, may lack advanced features and customization options needed by larger businesses, potentially limiting scalability and..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6203334)

NM

Nishant M.

Digital Marketing

> "Overall, EngageBay has significantly enhanced my productivity and efficiency with its excellent user interface and robust external integration options."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6430275)

CS

Chris S.

Owner

> "Our forms on our website seem to sometimes load slowly."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6366959)

CS

Chris S.

COO

> "They have a good set of features to manage campaigns and receive feedback on email sent and opened."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6585203)

JD

Jerker D.

CEO

> "I can't even filter on the objects attached to a contact."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6563825)

LM

Lee M.

Operations manager

> "EngageBay may be a bit on the budget-friendly side, but their support is absolutely outstanding."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7032538)

AP

Anthony P.

Director

> "There is a limitation on the landing page content in that you can force people to sign up before they look at the page contents."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6219758)

SS

Satyam S.

Assistant Manager- Digital Marketing

> "The CRM is intuitive, with customizable pipelines and contact management features."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6529988)

BD

Brian D.

Trusteee

> "It can be confusing for new users who aren't used to using analytical databases."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6283671)

AL

Angelina L.

Social Media Manager

> "This consolidation streamlines workflow and reduces the need for multiple software subscriptions."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6314401)

JS

Jaskaran S.

Co Founder

> "Automation flow can be a bit complex to navigate"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6419614)

GY

Grace Y.

Founder and CEO

> "Pipeline management is clear and simple , and automation makes sure no follow ups is missed."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7008156)

DK

Dale K.

None

> "Those emails eventually stopped being delivered to my inbox."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6306398)

LJ

Latrease J.

Patient Service Representative

> "I enjoyed the notifications from the sales department"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7111721)

KA

Kathy A.

VP of Marketing

> "The email marketing lacks formatting abilities that would allow you to make the templates more brand specific or modern looking."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6195271)

RB

Rui B.

R&D Manager

> "EngageBay CRM's standout feature is its comprehensive functionality, offering a seamless integration of marketing, sales, and customer service tools."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4877429)

AS

Amy S.

Loan Originator

> "Does not interface with Apple mail and iCal"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6588652)

RN

Robert N.

Full-Stack Developer

> "EngageBay CRM also offers a responsive web design feature that allows users to create websites that are optimized for different devices, such as desktops,..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___5070658)

AP

Aswathy P.

Marketing Operation Associate

> "The lack of downloading the report options."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6374062)

VR

Verified Reviewer

Facebook Ads Strategist, Founder

> "All-in-one platform: EngageBay offers a suite of integrated tools for marketing, sales, and customer service, streamlining business operations."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4926736)

YD

Yogesh D.

Manager

> "One of the main challenges is that forms section integration is complex and require significant time and resources to set up and maintain."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4733923)

Brendan C.

Business Development Rep

> "What I like the most about EngageBay is that it's an inclusive platform where Sales, Marketing, and Support can be able to work together on the same..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4720484)

AK

Amir K.

Owner

> "The first time I went to upload contacts to the email sequence the contacts did not load properly. When I checked to see results the next day, I found that..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6190726)

ST

Simon T.

Operations Manager

> "Its a promising fit for our business based on the feature set it offers."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6797739)

NP

Nipa P.

Business Administrator

> "Lacks Twitter/X integration."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6328249)

SAK

Sameer Ali K.

SALES CONSULTANT

> "Being a sales consultant I need to keep track of my deals and this tool helps in keeping track of all my deals and their grid view gives all the details at..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6176723)

DJ

Dominik J.

Managing Director

> "It's very buggy."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6861691)

VR

Verified Reviewer

Facebook Ads Strategist, Founder

> "Email marketing and CRM integration: The platform seamlessly integrates email marketing with customer relationship management, facilitating efficient..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4926736)

KD

Kaleigh D.

Marketing Manager

> "There are some limitations like connecting it to multiple apps and also it lacks in advanced reporting."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6112862)

SK

Sandeep K.

Manager

> "All-in-One Solution: EngageBay offers a comprehensive suite of CRM, marketing automation, and customer service tools in one platform, which can streamline..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6193280)

NB

Nick B.

Senior Operations

> "We had some issues with connecting it with HubSpot (yes, due to work we needed them both CRM's running and being in sync), so that was bit challenging"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4876647)

MS

Mike S.

Operations Marketing

> "Engagebay has been a game changer for our business. As a small medium sized company finding a comprehensive affordable was a big challenge for us."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6497016)

RL

Rongle L.

Manager

> "I don't like receiving to many emails from it."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6315357)

SG

Sumit G.

Digital Marketing Manager

> "EngageBay CRM is a web-based CRM solution that offers a wide range of features and integrations for various industries and workflows."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4847952)

MV

Marteen V.

Sales Manager

> "Landing pages are not mobile responsive, they need to be adjusted for mobiles and pc's"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4899850)

[View Reviews](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

Stephanie P.

American Accent Coach

> "Their ecommerce option is also the most intuitive I've encountered online and makes setting up landing pages and checkouts a breeze. And whenever I get stuck..."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7093846)

Julia D.

Dr Julia Dalalba

> "It doesn't offer a direct link to Zenler, so I have to use Zapier as a third-party. And, it doesn't provide a section to keep the phone numbers of my e-mail..."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7062665)

CW

Candy W.

Founder, Content Creator

> "It helps me to create a seamless relationship between my personal brand and audience that leads to loyalty, added value, sales, and brand awareness."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7028992)

MD

Mieko D.

Marketing Coach for Creative Entrepreneurs

> "I can’t use the Checkout feature because of where I live, and I really wish this function were available anywhere Stripe works."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7034397)

KL

Kayla L.

CEO and Creative Director

> "It saves me (and my clients) so much time because the drag-and-drop builder is seamless, the layouts are stunning, and the branding stays consistent without..."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7035267)

FM

Faran M.

Life coach

> "When a client unsubscribe and change their mind, it’s not possible to add them manually, unless this has changed"

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7025948)

Natasha W.

Founder, Coach

> "I spent hours comparing all the email service providers and settled on Flodesk because of its ability to design beautiful and elegant emails that really..."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7098322)

SI

Samantha I.

Owner

> "Not sure if it's an issue still. When I pause a workflow to update, if I remember correctly, it does something janky to the email people who are in the midst..."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7104144)

JS

Jake S.

Founder

> "Pricing based on functionality rather than audience size also felt a lot less punitive than MailChimp (which I used for almost 10 years before finally..."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7036717)

MU

Mel U.

Photographer

> "I don’t love all the template options available and sometimes want to do more than simply adding the image as is."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7026259)

MD

Mieko D.

Marketing Coach for Creative Entrepreneurs

> "Being able to upload my own fonts is one of my favorite features because it helps me keep my brand consistent and unique."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7034397)

GD

Gloria D.

Owner

> "I don't have anything negative to say, but the only beef I have is that there is no way to find out who the unsent emails are without manually going through..."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7082396)

Mona F.

CEO

> "Even my marketing coaching clients, many of whom are new to email marketing, adapt to it quickly and feel confident creating campaigns on their own."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7039081)

Tiziana S.

owner

> "Setting up the workflows can be a bit challenging, and bulk actions are slow."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7101561)

MD

Mieko D.

Marketing Coach for Creative Entrepreneurs

> "I started my business just two months ago and currently have only 27 subscribers, but thanks to Flodesk’s beautiful and intuitive interface, I’ve been able to..."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7034397)

ER

Ellie R.

Speech Language Pathologist and CEO

> "Sometimes I get a little held up in my creation flow due to those limitations."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7099331)

Sara R.

Large Ensembles Festival Coordinator

> "Importing contacts is easy, duplicates are dealt with and we don't end up with duplicate contact records, and best of all, I don't dread the process of laying..."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7096095)

Sue D.

Creative Founder

> "Sometimes have trouble centering my photos."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7034013)

Emiko R.

Funder, Busineness and Brand Consultant

> "Creating polls takes seconds, and I can download the results instantly, making communication feel personal and fun."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7041400)

BH

Brienne H.

Founder

> "Sometimes the lead magnet pages are not as optimized on mobile view. "

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___6241836)

Natasha W.

Founder, Coach

> "Flodesk's onboarding is fantastic - webinars, tutorials, a help function that actually helps, meant that I was up and running really quickly."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7098322)

Michelle K.

Founder

> "I used aweber for many years, but it seemed like the software was outdated. "

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7034747)

MU

Mel U.

Photographer

> "I love the ability to make everything match my branding and just really customize it to how I want it."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7026259)

JD

Joane D.

CEO and Brand Strategist

> "That is how my whole business is set up as I serve mostly USA/Canada-based clients and so I couldn't use this feature (after spending hours setting up a..."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___5013520)

ER

Ellie R.

Speech Language Pathologist and CEO

> "What I love the most about Flodesk is the ability to customize it to your brand and your needs. "

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7099331)

Faisal S.

Project Manager

> "I have tried to contact them through social media, but they don't reply their- If you are running a business through Flodesk, change your software now,..."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___4871134)

BH

Brienne H.

Founder

> "I can use lead magnets easily and even set up event page automations to enroll people and process payments with a Zapier connection."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___6241836)

Faisal S.

Project Manager

> "They will suspend your account without any notice or warning- After account suspension, they will not initiate a refund for the remaining days- They will not..."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___4871134)

Tanya B.

Wedding and Event Planner

> "I has allowed me to send email campaigns to potential clients and grow my email list."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7103810)

Faisal S.

Project Manager

> "I have send mails to all employees, CEO, CO, marketing team but did not get any respond from anywhere-"

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___4871134)

SP

Shannon P.

Brand Designer and Web Designer

> "I have played with several other ESPs, and Flodesk has them all beat. Besides the beautiful designs, intuitive user interface, and ease of use - the customer..."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7029191)

RM

Rebecca M.

Writer and Marketer

> "There's no way to track the revenue generated by an e-mail campaign."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___6180866)

JS

Jake S.

Founder

> "In addition, customer service has been phenomenal from the get-go, which really helped me to quickly get started after migrating from MailChimp."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7036717)

VR

Verified Reviewer

Founder

> "An auto-responder emailed me, "This is our third and final attempt to complete your set-up," threatening to cancel my subscription."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___4964633)

HV

Haseeb V.

Lead - Online Ops

> "Simple, super cost effective and allows everything that a small business like mine needs at the fraction of a cost."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7036967)

JD

Judy D.

Director

> "The first week most of the emails were delivered, the second - and for a reason unknown to me - Flodesk suspended my account and demanded we supply them with..."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___3486535)

Sue D.

Creative Founder

> "Creatives templates that I can use for my business and keeping in touch with my subscribers."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7034013)

RM

Rebecca M.

Writer and Marketer

> "Flodesk is not designed for e-commerce."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___6180866)

AG

Amy G.

Founder

> "It has been such an incredible relief in a sea of programming that we all have to use for our online businesses to find something that is always a burden..."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7033674)

KC

Kierra C.

Director of Operations

> "I don't like that I have to create a new segment when starting a new workflow and add people to a new segment for a workflow to work."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___4578247)

Emiko R.

Funder, Busineness and Brand Consultant

> "The platform makes it effortless to see who’s engaging and tailor my emails accordingly."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7041400)

VR

Verified Reviewer

CEO

> "Even though you can do it, the workflows can be glitchy and lack some of the options of more robust email platforms."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___4551353)

DO

Diego O.

Consultant

> "There’s no need to wrestle with complicated menus or templates; the platform guides you step by step with simplicity and elegance."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7041869)

VR

Verified Reviewer

Founder

> "Not because the product is simple to use but because the setup and service were a complete failure."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___4964633)

Stephanie P.

American Accent Coach

> "In the rare event that I can't find what I'm looking for in their help articles, their support team is so quick to reply and incredibly patient in answering..."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7093846)

JW

Jade W.

Designer

> "On top of this, I'm running into issues with domain verification with Flodesk, which wasn't an issue with Mailerlite."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___4324313)

JV

Jenniffer V.

Founder and Website Designer

> "You actually get to talk to a real person who takes the time to understand your question, helps you out, and even follows up if you’re still having issues."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7035851)

MH

Marianne H.

photographer

> "There's no public API and your only option for atomization is Zapier, a very pricey software."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___3489303)

DP

Dafhtne P.

Creator

> "I am a creative blogger, which makes some of the "office tasks" pretty boring to me. But email is for sure one of my favorite things to do, and I honestly..."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7040728)

VR

Verified Reviewer

Founder

> "my account is STILL under review a month later."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___4964633)

MD

Mieko D.

Marketing Coach for Creative Entrepreneurs

> "I really appreciate the unlimited subscribers feature — even though my list is still small, I don’t have to worry about scaling later."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7034397)

KC

Kierra C.

Director of Operations

> "There aren't any capabilities that allow you to test subject lines B)"

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___4578247)

Michelle K.

Founder

> "I love the visual element of flodesk along with the ease of setting up workflows, lists and audiences."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7034747)

LH

Lauren H.

Founder

> "I am not one to write negative reviews about a product or service (I never do) but I am sitting here trying to get help from this company to send a weekly..."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___3495393)

Emiko R.

Funder, Busineness and Brand Consultant

> "Managing and segmenting my audience is also incredibly easy, which is especially helpful during launch periods when organization is key."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7041400)

LR

Laura R.

Life Coach- Founder

> "The workflow creation and management is a little tricky and not the easiest to edit once it is already created!"

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___4097130)

JV

Jenniffer V.

Founder and Website Designer

> "Most platforms overcomplicate everything and make it overwhelming, but Flodesk stays true to its original idea and keeps things beautifully simple."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7035851)

JW

Jade W.

Designer

> "Significantly fewer subscribers are able to actually see my emails."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___4324313)

Aubre W.

Website and brand designer

> "It actually makes email marketing enjoyable. With it being similarly priced to other email marketing platforms, it makes Flodesk an even easier choice!"

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7039220)

VR

Verified Reviewer

Sales Director

> "Occasionally, I have trouble linking websites in my emails."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___4153261)

KL

Kayla L.

CEO and Creative Director

> "It is the perfect blend of sophisticated design, user-friendly functionality, and true small-business value."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7035267)

VR

Verified Reviewer

Founder

> "I find Flodesk's forms to be a bit limiting."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___4292095)

Emiko R.

Funder, Busineness and Brand Consultant

> "Even when I don’t know how to do certain things, there are always excellent resources available to guide me, and their customer service is fantastic — warm,..."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7041400)

KC

Kierra C.

Director of Operations

> "This makes it hard when I'm looking for specific segments C)"

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___4578247)

Emiko R.

Funder, Busineness and Brand Consultant

> "It allows me to connect with my audience in a simple, engaging way."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7041400)

AR

Adrienne R.

Owner

> "They will send you canned responses and not help resolve your issues."

[See full review](https://www.capterra.com/p/207268/Flodesk/#SoftwareAdvice___3601910)

MS

Mel S.

Founder and Lead Designer

> "I've been a Flodesk user for years, and have built my entire workflow with their email and checkout products. "

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7096649)

ER

Erin R.

Creator & Host

> "I recently went to customer support with an issue, I had received a coupon code and figured I'd need to create a new account, lose all my data and start over..."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___2879211)

JV

Jenniffer V.

Founder and Website Designer

> "I switched to Flodesk about a year ago looking for something long-term, with beautiful and minimalist templates, and it’s been exactly that."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7035851)

Daryle D.

CEO

> "We operate in the Food & Beverage recruiting sector, and once the pandemic hit, a lot of our clients and contracts lost their jobs, thus losing their email..."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___2648980)

Mona F.

CEO

> "The interface is clean, logical, and built for people who want results without the tech struggle."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7039081)

SD

Stephanie D.

Operations Director

> "I was unable to upload my subscriber list and could not get anyone to help."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___2812782)

Sara R.

Large Ensembles Festival Coordinator

> "I use it in my own personal business and loved it so much that I suggested it to some of my contracts, and now we have started using it there too."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7096095)

YH

Yadah H.

Educator

> "It can be a bit tricky to integrate with other websites if you aren't tech-savvy (like me)."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___2818790)

MRR

Maria Rosalyn R.

Email Marketing Strategists

> "I also love their onboarding emails, they have great email copy on how to make impactful campaigns, etc."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7039234)

Daryle D.

CEO

> "Flodesk immediately suspended our account and demanded we supply them with our subscriber's information, date and the exact time they subscribed, and their IP..."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___2648980)

HV

Haseeb V.

Lead - Online Ops

> "I looked at a lot of options before signing up with Flodesk, and I cant compliment them enough for the work they have done with the end product."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7036967)

LH

Lauren H.

Founder

> "This is not a simple transition. "

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___3495393)

Ali B.

Owner

> "For female focused brands - Flodesks designs are elegant and you have much better template options than other email platforms."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___6822555)

LB

Logan B.

Marketing Manager

> "Customer support is non existent, they just forward your questions to a blog post or something like that. "

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___2813792)

[View Reviews](https://www.capterra.com/p/207268/Flodesk/reviews/)

## User interface

4.65 (907)

[Flodesk](https://www.capterra.com/p/207268/Flodesk/)

4.53 (167)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

A/B Testing

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

EngageBay CRM

Top features

31/45

-   A/B Testing
-   Activity Dashboard
-   AI Copilot
-   API
-   Autoresponders
-   Campaign Analytics
-   Campaign Scheduling
-   CAN-SPAM Compliance
-   Click Tracking
-   Contact Management
-   Customer Journey Mapping
-   Customer Segmentation
-   Customer Surveys
-   Customizable Branding
-   Customizable CTAs
-   Customizable Fields
-   Drip Campaigns
-   Dynamic Content
-   Email Campaign Management
-   Email Sequences
-   Email Tracking
-   Engagement Tracking
-   Event Triggered Actions
-   GDPR Compliance
-   Generative AI
-   HTML Editor
-   Image Library
-   Landing Pages/Web Forms
-   Lead Capture
-   List Management
-   Mobile Optimization
-   Multi-Channel Marketing
-   Multi-Language
-   Newsletter Management
-   Personalization
-   Preview Functionality
-   Process/Workflow Automation
-   Product Recommendations
-   Real-Time Analytics
-   Reporting/Analytics
-   ROI Tracking
-   Subscriber Management
-   Template Management
-   Third-Party Integrations
-   WYSIWYG Editor

[See all features](https://www.capterra.com/p/178819/EngageBay-Marketing/#features)

Flodesk

26/45

-   A/B Testing
-   Activity Dashboard
-   AI Copilot
-   API
-   Autoresponders
-   Campaign Analytics
-   Campaign Scheduling
-   CAN-SPAM Compliance
-   Click Tracking
-   Contact Management
-   Customer Journey Mapping
-   Customer Segmentation
-   Customer Surveys
-   Customizable Branding
-   Customizable CTAs
-   Customizable Fields
-   Drip Campaigns
-   Dynamic Content
-   Email Campaign Management
-   Email Sequences
-   Email Tracking
-   Engagement Tracking
-   Event Triggered Actions
-   GDPR Compliance
-   Generative AI
-   HTML Editor
-   Image Library
-   Landing Pages/Web Forms
-   Lead Capture
-   List Management
-   Mobile Optimization
-   Multi-Channel Marketing
-   Multi-Language
-   Newsletter Management
-   Personalization
-   Preview Functionality
-   Process/Workflow Automation
-   Product Recommendations
-   Real-Time Analytics
-   Reporting/Analytics
-   ROI Tracking
-   Subscriber Management
-   Template Management
-   Third-Party Integrations
-   WYSIWYG Editor

[See all features](https://www.capterra.com/p/207268/Flodesk/#features)

### Recognition

No recognitions have been awarded to EngageBay CRM

No recognitions have been awarded to Flodesk

### Deployment & support

EngageBay CRM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Flodesk

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

EngageBay CRM

-   By EngageBay
-   Located in United States
-   Founded in 2016

Flodesk

-   By Flodesk
-   Located in United States
-   Founded in

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4.4

4.7

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/110228-207268/MailChimp-vs-Flodesk)

[EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

vs

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (722)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

$14.99/month

Price

$7/year

4.6

Features

4.5

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/178819-204998/EngageBay-Marketing-vs-Bigin-by-Zoho-CRM)

[Flodesk](https://www.capterra.com/p/207268/Flodesk/)[4.53 (167)](https://www.capterra.com/p/207268/Flodesk/reviews/)

vs

[Success.ai](https://www.capterra.com/p/10013316/Success-ai/)[4.84 (415)](https://www.capterra.com/p/10013316/Success-ai/reviews/)

$38/month

Price

$33/month

4.4

Features

4.8

4.7

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/207268-10013316/Flodesk-vs-Success-ai)

[EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

vs

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,809)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

$14.99/month

Price

$50/month

4.6

Features

4.3

4.5

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/157279-178819/Dynamics-365-vs-EngageBay-Marketing)

[Flodesk](https://www.capterra.com/p/207268/Flodesk/)[4.53 (167)](https://www.capterra.com/p/207268/Flodesk/reviews/)

vs

[MailerLite](https://www.capterra.com/p/136603/MailerLite/)[4.71 (2,256)](https://www.capterra.com/p/136603/MailerLite/reviews/)

$38/month

Price

$10/month

4.4

Features

4.5

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/136603-207268/MailerLite-vs-Flodesk)

[EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

vs

[Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (573)](https://www.capterra.com/p/210630/Kylas/reviews/)

$14.99/month

Price

$250/month

4.6

Features

4.7

4.5

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/178819-210630/EngageBay-Marketing-vs-Kylas)

[Flodesk](https://www.capterra.com/p/207268/Flodesk/)[4.53 (167)](https://www.capterra.com/p/207268/Flodesk/reviews/)

vs

[EmailOctopus](https://www.capterra.com/p/147415/EmailOctopus/)[4.79 (653)](https://www.capterra.com/p/147415/EmailOctopus/reviews/)

$38/month

Price

$9/month

4.4

Features

4.5

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/147415-207268/EmailOctopus-vs-Flodesk)