# Compare EngageBay CRM vs HubSpot Sales Hub 2026 | Capterra > Unsure of what to choose? Check Capterra to compare EngageBay CRM and HubSpot Sales Hub based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/178819-214215/EngageBay-Marketing-vs-HubSpot-SalesHub --- # EngageBay CRM vs HubSpot Sales Hub Features and Cost Comparison Last updated April 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: EngageBay CRMHubSpot Sales Hub2/4 selected [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.7 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) [HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.5 (498)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/) [## EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.7 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) Starting Price $14.99/month Value-for-Money 4.7 Functionality 4.6 Ease of Use 4.5 Customer Service 4.8 Reviews Sentiment Based on [907 reviews](#user-reviews) Positive 878 Neutral 22 Negative 7 [## HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.5 (498)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/) Starting Price $15.00/month Value-for-Money 4.2 Functionality 4.4 Ease of Use 4.4 Customer Service 4.4 Reviews Sentiment Based on [498 reviews](#user-reviews) Positive 462 Neutral 34 Negative 2 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 17,500 reviews from crm software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 73%Fit Missing features Feature ratings Data Security NA Contact Management 4.7 Lead Management 4.6 Sales Pipeline Management 4.6 Activity Dashboard 4.7 73%Fit Missing features Feature ratings Data Security NA Contact Management 4.6 Lead Management 4.6 Sales Pipeline Management 4.6 Activity Dashboard 4.6 User satisfaction User satisfaction 4.7 User reviews[907](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) Ease of use 4.5 Functionality 4.6 Value for money 4.7 Customer support 4.8 User satisfaction 4.5 User reviews[498](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.2 Customer support 4.4 Price starts from Price starts from $14.99Per User, Per Month - Free version - Free trial Price starts from $15Per User, Per Month - Free version - Free trial Best for Best for Small to medium size businesses that require affordable, all in one sales and marketing software to acquire, engage, nurture and convert visitors to customers. Best for HubSpot Sales Hub is used by sales professionals, business development teams, sales managers, revenue operations teams, and startups. ## User reviews Pros & cons NJ Nick J. Marketing Analyst > "EngageBay is a reliable, cost-effective, and user-friendly solution that fits perfectly into our recruiting processes. If you're a small to mid-sized..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7059560) Jelyn T. Marketing Manager > "There are also moments when load times or minor glitches slow things down slightly, which can interrupt the workflow when working on multiple outreach..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7055746) VR Verified Reviewer Sales Representative > "Customer support is very attentive, the Deals section is nicely designed, and email marketing and sales basic goals have been achieved and organized for..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7078644) DM Desiree M. Caregiver > "I also noticed that certain features like email templates and design tools aren’t as polished, and there can be occasional delays or performance issues." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7140676) JW Jason W. President and CEO > "The CRM pipeline management is straightforward and easy for the team to adopt, email segmentation and automation have improved our campaigns results..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7014256) HS Himanshu S. Sales Manger > "EngageBay CRM's main drawbacks include limited customization, scalability issues for growing businesses, occasional slow customer support, and a..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6436894) YT Yohannes T. CEO > "It offers a solid, cost-effective solution for small businesses, with an easy-to-use interface and a range of tools that cover marketing, sales, and..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6544228) HS Himanshu S. Sales Manger > "However, it has some limitations in customization, scalability, and customer support, which may affect its suitability for larger or more complex..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6436894) VR Verified Reviewer Sales Representative > "Sales logging has been achievable, and the Calendar works enough to still keep my organized, but it should be a better experience." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7078644) CM Chandra M. Marketing Analyst > "It is difficult to debug an automation that has 20+ nodes if it fails at some particular node as we need to view the complete activity to find that out." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6348146) AL Angelina L. Social Media Manager > "Engagebay offers a comprehensive suite of CRM tools, including email marketing, lead generation, sales automation, and customer support, all integrated..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6314401) SP Stephanie P. Marketing Consultant > "A couple of once-in-a-blue-moon features aren't available, but that is a very minor downside when weighed against all the positives" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6842815) SS Satyam S. Assistant Manager- Digital Marketing > "Marketing Automation: We’ve set up automated workflows that handle email follow-ups, lead nurturing, and even social media scheduling." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6529988) NB Nancy B. President > "I haven't used my HubSpot account for a long time so it is unlikely to be current, so used the csv import for my contacts on another email service..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6441443) CV Chai V. Founder > "It offers automation features that help streamline tasks like email marketing, lead generation, and customer follow-ups." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6524378) MS Mike S. Operations Marketing > "The mobile app has limited features and doesn't offer full range of features that are available on desktop version." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6497016) DM Desiree M. Caregiver > "Overall, it strikes a good balance between functionality and simplicity, making it a solid choice for growing teams that don’t need overly complex..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7140676) AG Ayesha G. Founding Principal > "I wish there was a plan that was in between the Basic and Growth plans due to the pricing and lack of workflow accessibility in the Basic plan." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6697513) MC Milap C. Digital Marketing Expert > "The seamless integration between marketing, sales, and support makes it an ideal choice for businesses looking to streamline their operations and..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6420490) TC Tamesha C. Insurance Agent > "One feature that held me back was the daily send limit placed on my account for email campaigns. If you have more than a 100 contacts, you can only send..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4960781) Rémy G. COO > "EngageBay is a powerful, affordable all-in-one tool for SMBs, combining CRM, marketing, and customer support seamlessly." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6629743) JD Jerker D. CEO > "As an example, the system is totally useless, I have spent two weeks trying to get by all the non logic functions and bugs to even send a newsletter. " [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6563825) NP Nipa P. Business Administrator > "EngageBay’s automation tools help streamline repetitive tasks, improve efficiency, and ensure consistent follow-ups." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6328249) JD Jerker D. CEO > "The Sync with Hubspot was a scam, we spent 20000€ to get our data over from Hubspot." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6563825) PN Phil N. CEO > "We have all played with various tools and we all know that the learning curve is the hardest part but, when the support is so good, you find yourself..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6807402) AH Andy H. Director > "It is sometimes easy to forget to save something you're working on and if you click away from the page it can be lost as it doesn't give a reminder to..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6316320) JP Jigs P. Development Head > "Customer support is responsive, and the platform offers good customization options for workflows and dashboards." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6549049) SK Shiva K. Chief research officer > "The reporting capabilities, although adequate, might fall short for businesses with deep analytical needs" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6591311) AS Anuvind S. Engineer > "One of the standout features of EngageBay CRM is its user-friendly interface, which makes it easy to navigate and manage customer relationships without..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6633024) TB Tayfun B. Shop-Team > "The onboarding process was initially confusing, and I encountered issues that made it difficult to get started." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6815167) SK Satou K. Administrator > "The CRM, email marketing, sequences work smoothly together." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7081808) ZT Zbigniew T. CEO > "Some spam on mailing list. If you accept e-marketing you will get a lot of e-mails" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6511841) Jelyn T. Marketing Manager > "The customer support team has been excellent so far – responses are quick, and issues are handled in a very helpful and professional way." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7055746) PN Phil N. CEO > "So far there are no cons, I've used every CRM out there and the most frustrating part is the initial learning curve however, their support take the lead..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6807402) AH Andy H. Director > "It basically has everything that we need to build marketing campaigns that help us to engage with our customers in a professional way. " [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6316320) MR Maria R. Marketing Manager > "The only thing that I dislike is the delay in updating campaign stats." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6721089) BS Bruno S. Product Manager > "It offers tools for marketing, sales, contact management, automations, and more." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6787366) RS Rob S. CEO > "Support tickets are better but they close them without resolving anything so you have to keep bugging them." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6596995) LW Laura W. Marketing Assistant > "I use several different CRMs in my position and this one has by far been my favorite." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7048957) VR Verified Reviewer Founder > "EngageBay, while cost-effective, may lack advanced features and customization options needed by larger businesses, potentially limiting scalability and..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6203334) ZP Zalak P. BDM > "One can easily sync them from many services like Hubspot, Salesforce, Google, Outlook and many other." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6355213) RB Richard B. Web Developer > "The learning curve can be a bit steep for first-time users, especially if you're coming from a different CRM." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6804170) LW Laura W. Marketing Assistant > "Easy to use platform, automations are intuitive and make a lot of smaller tasks very easy to manage." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7048957) CS Chris S. Owner > "Our forms on our website seem to sometimes load slowly." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6366959) NM Nishant M. Digital Marketing > "Overall, EngageBay has significantly enhanced my productivity and efficiency with its excellent user interface and robust external integration options." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6430275) JD Jerker D. CEO > "I can't even filter on the objects attached to a contact." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6563825) CS Chris S. COO > "They have a good set of features to manage campaigns and receive feedback on email sent and opened." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6585203) AP Anthony P. Director > "There is a limitation on the landing page content in that you can force people to sign up before they look at the page contents." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6219758) SS Satyam S. Assistant Manager- Digital Marketing > "The CRM is intuitive, with customizable pipelines and contact management features." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6529988) JS Jaskaran S. Co Founder > "Automation flow can be a bit complex to navigate" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6419614) AL Angelina L. Social Media Manager > "This consolidation streamlines workflow and reduces the need for multiple software subscriptions." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6314401) DK Dale K. None > "Those emails eventually stopped being delivered to my inbox." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6306398) GY Grace Y. Founder and CEO > "Pipeline management is clear and simple , and automation makes sure no follow ups is missed." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7008156) KA Kathy A. VP of Marketing > "The email marketing lacks formatting abilities that would allow you to make the templates more brand specific or modern looking." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6195271) LJ Latrease J. Patient Service Representative > "I enjoyed the notifications from the sales department" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7111721) AS Amy S. Loan Originator > "Does not interface with Apple mail and iCal" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6588652) JE Jamie E. Managing Director > "EngageBay is a decent CRM and can be used for multiple things, such as email marketing, SMS marketing, and as a Customer Contact Database, which is..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6283902) AP Aswathy P. Marketing Operation Associate > "The lack of downloading the report options." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6374062) RB Rui B. R&D Manager > "EngageBay CRM's standout feature is its comprehensive functionality, offering a seamless integration of marketing, sales, and customer service tools." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4877429) AK Amir K. Owner > "The first time I went to upload contacts to the email sequence the contacts did not load properly. When I checked to see results the next day, I found..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6190726) RN Robert N. Full-Stack Developer > "EngageBay CRM also offers a responsive web design feature that allows users to create websites that are optimized for different devices, such as..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___5070658) NP Nipa P. Business Administrator > "Lacks Twitter/X integration." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6328249) VR Verified Reviewer Facebook Ads Strategist, Founder > "All-in-one platform: EngageBay offers a suite of integrated tools for marketing, sales, and customer service, streamlining business operations." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4926736) DJ Dominik J. Managing Director > "It's very buggy." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6861691) SAK Sameer Ali K. SALES CONSULTANT > "Being a sales consultant I need to keep track of my deals and this tool helps in keeping track of all my deals and their grid view gives all the details..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6176723) KD Kaleigh D. Marketing Manager > "There are some limitations like connecting it to multiple apps and also it lacks in advanced reporting." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6112862) VR Verified Reviewer Facebook Ads Strategist, Founder > "Email marketing and CRM integration: The platform seamlessly integrates email marketing with customer relationship management, facilitating efficient..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4926736) NB Nick B. Senior Operations > "We had some issues with connecting it with HubSpot (yes, due to work we needed them both CRM's running and being in sync), so that was bit challenging" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4876647) SK Sandeep K. Manager > "All-in-One Solution: EngageBay offers a comprehensive suite of CRM, marketing automation, and customer service tools in one platform, which can..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6193280) RL Rongle L. Manager > "I don't like receiving to many emails from it." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6315357) MS Mike S. Operations Marketing > "Engagebay has been a game changer for our business. As a small medium sized company finding a comprehensive affordable was a big challenge for us." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6497016) MV Marteen V. Sales Manager > "Landing pages are not mobile responsive, they need to be adjusted for mobiles and pc's" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4899850) SG Sumit G. Digital Marketing Manager > "EngageBay CRM is a web-based CRM solution that offers a wide range of features and integrations for various industries and workflows." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4847952) VR Verified Reviewer Project Manager > "I thought the way it sorted those profiles was not the best, it could have better filtering to avoid "spam" profiles" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6215239) SK Shiva K. Chief research officer > "EngageBay CRM offers an all-in-one platform that's perfect for small and mid-sized businesses." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6591311) RS Rob S. CEO > "Support chat is fast but low quality. " [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6596995) PN Phil N. CEO > "The CRm streamlines and the support ensure you get there fast" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6807402) SK Shireen K. Marketing Analyst > "EngageBay has fewer integrations compared to its competitors which may limit functionalities for some users." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6053213) SS Satyam S. Assistant Manager- Digital Marketing > "Email Marketing Powerhouse: Their drag-and-drop email builder is so easy to use, and the ability to segment audiences has really helped us send targeted..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6529988) DC Dori C. Tech Admin > "I can't build a custom apps that my team comes up with to integrate with the system" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___5024198) [View Reviews](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) VR Verified Reviewer Business Development > "All-in-One Unified CRM Platform that combines marketing, sales, service, chat, and CRM in one hub—no need for shoehorned..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7046801) VR Verified Reviewer Business Development > "Advanced forecasting and territory management may not meet needs of large, complex sales teams." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7046801) Jerguz A. Project Manager > "I like HubSpot Sales Hub for its detailed features when it comes to dividing up contacts and seeing the activities done in..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7118731) VR Verified Reviewer Consultant > "The implementation of workflows is tedious and can necessitate a HubSpot expert to be employed." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7080293) Branko J. Sales Operations Associate > "What I liked most about HubSpot Sales Hub was how easy it was to use while still giving our team powerful tools like..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7129510) AG Ana G. Business development > "There are also times when i search a specific person and the search bar results do not match." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6808795) Eric T. Managing Member > "We ended up moving the client to a third party provider that had a more feature rich application" [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7101705) Laurie M. BDR > "I am not a big fan of the task manager yet, I am still learning to search and manage tasks but it does not seem that I can..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7001761) LM Lindsey M. Director of Marketing Operations > "The HubSpot Sales Hub has been a good way for us to monitor sales efforts with both employees and contractors" [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6829688) JW James W. Revenue Ops Manager > "The level of customisation and functionality on the sales side is lacking compared to other providers such as Salesforce." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6299616) NW Nolan W. Head of Sales > "Sales Hub replaced the Prospecting Hub on Hubspot, and I love the streamlined nature of keeping up with Tasks due, overdue..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6769814) Himaanshu L. Team Lead- Customer Success > "The cost is on higher side, and it takes time to understand functions." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6681832) SJ Stefanny J. Project Manager > "The mobile app is clean and lets me move deals while standing in airport security." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6847265) FrR Fka runo R. Manager > "The only problem is the price – it can get expensive as the team grows." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6574527) JM Jeff M. Account Manager > "It's easy enough to set up automations and tracks a large nmubers of contacts and interactions very well for the price you..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6885394) MW Maxi W. Controller > "Basically every automation feature comes with high additional costs." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6665091) Sara Gabriela C. Outdoor Living Consultant > "While it is very helpful to receive, track, and organize leads; you can also get live notifications, replies, or changes..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6776137) Brandon E. Sales Specialist > "In certain cases, Hubspot will mark the email as invalid, causing a bounce." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6238660) TR Tomi R. Marketing and Sales Advisor > "The HubSpot Sales Hub is my go-to product for managing my own sales and those of my sales team." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6424583) RC Rafael C. ENGINEER > "It is difficult to use for the post sales teams that need to keep track of each item in the warehouse." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6038593) SJ Stefanny J. Project Manager > "Still, we’re watching costs as we scale and hope AI reporting matures, but the ROI so far is a clear win." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6847265) VR Verified Reviewer CTO > "The list building and mailing functions are a little bit tricky." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6150256) TL Thomas L. Marketing Director > "Broad range of very useful features which combine to offer great sales tools - would say it's almost indispensable to our..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6869289) Miodrag C. Enterprise Account Executive > "Sometimes it is not that easy to catch if it fails to associate an owner for example, sometimes you simply have to dig..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6180629) AG Ana G. Business development > "Overall it helped me track my deals and emails well." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6808795) VR Verified Reviewer VP of Sales and Marketing > "There are some nuances that make the solution clunky like the email template builder and the custom analytics dashboard..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4573768) Jerguz A. Project Manager > "Easier to flip from one contact card to another would be a good start" [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7118731) AS Anushka S. Content writer > "There are occasional bugs and glitches in the platform.2." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4996467) MP Mateja P. Talent Acquisition Manager > "The biggest advantage is the sequences and collaboration across the entire customer team." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6829277) VR Verified Reviewer Owner > "Hubspot gets more expensive with the more features that you need." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6238607) KK Kayla K. Sales Enablement > "The integration with our CRM and automation features makes tracking and managing leads super easy." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6681083) MB Michael B. Director > "I would say the negative aspects of Hubspot CRM are, the need for paid plugins, and complicated pricing structure." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4541843) NC Natalie C. Business Development Advisor > "My clients were able to follow along and assess the progress on their end with zero difficulty." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6816342) JB Joel B. Administrative Secretary > "The user interface could be better, even after using it for a while, I find it difficult to navigate when I am doing more..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4606991) Babatunde O. SEO Marketer > "Hubspot sales hub's prospecting and lead generation features helps our business grow." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6794847) HG Haley G. Sales Admin > "My only complaint so far has been the transfer of our CRM data over from our previous software to this one." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4517208) FrR Fka runo R. Manager > "It helps us keep track of customers, follow up, and organize our work better." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6574527) ML Mark L. VP, Sales > "Too many sales and marketing emails until I turned that off in my preference center." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4289288) BN Bolortuya N. Business Operations Manager > "It can house thousands of leads and customers allowing us to have all of our customer lists on one place which allows easy..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6066935) Nicole J. Co-Founder > "The automatic contact log through Gmail integration can be overwhelming - it captures everything and adds a lot of noise to..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3114435) VR Verified Reviewer Head of International Division > "It is a fantastic product that helps our sales team to keep all the opportunities tracked, review the pipeline and improve..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4996752) JM Jordano M. Técnico telecom > "I didn't like the phone call, we have to click many times to make just one call" [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4525234) Babatunde O. SEO Marketer > "Apart from that we are able to add teamates which also makes smart collaboration possible." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6794847) JB Joel B. Administrative Secretary > "A couple of things make it difficult for me to use HubSpot Sales Hub." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4606991) TH Trevor H. Logistics Sales Respresentative > "The email integration is nice so that I can track emails outside of the CRM as 90%^ of my day-to-day is done through my..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4837555) VR Verified Reviewer Director of Sales and Marketing > "I have had some issues with how documents are managed and I did have a request for the ability to add customizable task..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#GetApp___3185472) DH Daniel H. Community Marketing Specialist > "Sales Hub integrates effortlessly with our outbound enablement tech." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6690615) SS Steven S. Managing Member > "Barrage of recommendations to upsell can be distracting from actual use of the product." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4362352) TS Theresa S. Senior Account Executive > "Best are the functions Sequences, Snippets and Task Management" [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6789660) Juan M. Growth Marketer > "Workflow automation faces the same problem. As you start sophisticating your sales and marketing operations Hubspots tools..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3057578) LB Lindsey B. Relationship Director > "We were mandated to use HubSpot in my previous sales role and I fund it to be pretty useful." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6685682) VR Verified Reviewer Consultant > "Although calling directly from HubSpot is a great feature, it was not possible to call to some specific countries at all..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3030907) AG Annie G. Marketing Manager > "It has a lot of features and opportunities for both sales and marketing teams" [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6635489) OS Oliver S. Commercial Director > "There is nothing I don't like about the software, the most important thing prior to rolling it out however is to make sure..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3166030) WO William O. BDR > "It's simple and powerful. If you want to use it in a basic CRM way, it can do that." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6626296) SG Sofia G. Recruitment consultant > "for someone who may not be good with systems it could have been quite difficult for someone to use." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4598857) Brandon E. Sales Specialist > "Not only does it allow us to monitor all of our potential clients, but it also makes our daily contact much less stressful." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6238660) AD Alioune D. CEO > "It's a bit expensive for my taste, he thought about reviewing the price" [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4419769) CI Christine I. Business Intelligence Analyst > "It has extensive lead scoring capabilities that help us to identify and focus on promising leads." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6095597) ST Steve T. Owner > "I just had an issue where all my emails were getting sent to spam but only if I sent them from Hubspot." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3077899) MP Marc P. Manager of Operations > "It integrates in multiple forms with our current tools, like our ecommere websites." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4817425) NM Nessim M. Head of Marketing > "Design outdated" [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4323781) CI Christine I. Business Intelligence Analyst > "Hubspot sales hub has been a great cornerstone that has enabled us to accelerate sales and effectively track leads." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6095597) ST Steve T. Owner > "So I contacted them about it but kept getting sent to their sales team and all the sales team did was send me links to..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3077899) FrR Fka runo R. Manager > "The reporting is useful too, though there’s a bit of a learning curve." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6574527) KM Kristen M. Hubspot Admin > "Also YOU CAN'T CREATE A CUSTOMISED MEETING BOOKING CONFIRMATION - what...???!!!" [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3180865) CI Christine I. Business Intelligence Analyst > "The analytics it provides us with, have been valuable in helping us to make data driven sales strategies." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6095597) ST Steve T. Owner > "For me the customer service and big cost for paid options is a HUGE drawback." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3077899) DG Daniela G. Founder > "Very good product that offers interesting features in the free version." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6752384) PM Patrick M. Senior Enterprise Account Executive > "They know this, and it's their way of forcing you to purchase a more expensive version of their software." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3115984) DMC Dawn-Marie C. Tradeshow Sales Management > "Following the lead progression is simplified and intuitive." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6660706) AB Audrey B. Marketing strategy manager > "it is quite expensive." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4373022) MH Matthew H. Owner > "The ease of setting up pipelines, tracking contacts, logging notes, and especially scheduling follow-ups for each contact..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3577940) KM Kristen M. Hubspot Admin > "There are some key things that are missing that Hubspot seems completely uninterested in fixing." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3180865) Kyle M. Account-Based Marketing Manager > "Our sales teams (and many other sales-adjacent teams) use this platform's Lead Management, Contact Management, Sales..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3534159) PM Patrick M. Senior Enterprise Account Executive > "Otherwise, it gets lost in the activity feed for that client." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3115984) Brittney B. Account Manager > "They had some great reporting features too." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6511569) Kristi A. PR & Marketing Manager > "The tiered plan system is a bit frustrating when you (understandably) find out that you don’t have access to the most..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___2813226) Brittney B. Account Manager > "There are support tools out there and there is so much you can do." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6511569) PM Patrick M. Senior Enterprise Account Executive > "There's no way to track that message." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3115984) [View Reviews](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/) ## User interface [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/) 4.65 (907) 4.54 (498) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important AI Copilot 150 Important Alerts/Notifications 120 Important EngageBay CRM Top features 33/40 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Calendar Management - Campaign Management - Contact Management - Customer Journey Mapping - Customizable Fields - Customizable Reports - Data Import/Export - Data Security - Document Storage - Drag & Drop - Email Management - Email Marketing - Email Templates - Forecasting - Generative AI - Interaction Tracking - Lead Capture - Lead Generation - Lead Management - Lead Qualification - Lead Scoring - Marketing Automation - Mobile Access - Multi-Channel Communication - Predictive Analytics - Quotes/Estimates - Referral Tracking - Reminders - Reporting/Analytics - Sales Pipeline Management - Sales Reports - Segmentation - Task Management - Territory Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/178819/EngageBay-Marketing/#features) HubSpot Sales Hub 30/40 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Calendar Management - Campaign Management - Contact Management - Customer Journey Mapping - Customizable Fields - Customizable Reports - Data Import/Export - Data Security - Document Storage - Drag & Drop - Email Management - Email Marketing - Email Templates - Forecasting - Generative AI - Interaction Tracking - Lead Capture - Lead Generation - Lead Management - Lead Qualification - Lead Scoring - Marketing Automation - Mobile Access - Multi-Channel Communication - Predictive Analytics - Quotes/Estimates - Referral Tracking - Reminders - Reporting/Analytics - Sales Pipeline Management - Sales Reports - Segmentation - Task Management - Territory Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/214215/HubSpot-SalesHub/#features) ### Recognition EngageBay CRM is recognized as a top-rated tool in 3 Capterra Shortlist reports Best Value CRMSoftware (2023)  Best Value CRMSoftware (2022)  HubSpot Sales Hub is recognized as a top-rated tool in 1 Capterra Shortlist reports ### Deployment & support EngageBay CRM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos HubSpot Sales Hub Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details EngageBay CRM - By EngageBay - Located in United States - Founded in 2016 HubSpot Sales Hub - By HubSpot - Located in United States - Founded in 2012 ## Popular Comparisons [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,781)](https://www.capterra.com/p/61368/Salesforce/reviews/) $14.99/month Price $25/month 4.6 Features 4.4 4.5 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-178819/Salesforce-vs-EngageBay-Marketing) [HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.54 (498)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,781)](https://www.capterra.com/p/61368/Salesforce/reviews/) $15/month Price $25/month 4.4 Features 4.4 4.4 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-214215/Salesforce-vs-HubSpot-SalesHub) [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.52 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) $14.99/month Price $20/month 4.6 Features 4.4 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/152373-178819/HubSpot-CRM-vs-EngageBay-Marketing) [HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.54 (498)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.52 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) $15/month Price $20/month 4.4 Features 4.4 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/152373-214215/HubSpot-CRM-vs-HubSpot-SalesHub) [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,972)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $14.99/month Price $14/month 4.6 Features 4.3 4.5 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/155928-178819/Zoho-CRM-vs-EngageBay-Marketing) [HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.54 (498)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,972)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $15/month Price $14/month 4.4 Features 4.3 4.4 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/155928-214215/Zoho-CRM-vs-HubSpot-SalesHub) [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (730)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) $14.99/month Price $7/year 4.6 Features 4.5 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/178819-204998/EngageBay-Marketing-vs-Bigin-by-Zoho-CRM) [HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.54 (498)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (730)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) $15/month Price $7/year 4.4 Features 4.5 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/204998-214215/Bigin-by-Zoho-CRM-vs-HubSpot-SalesHub) [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) vs [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,819)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) $14.99/month Price $50/month 4.6 Features 4.3 4.5 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/157279-178819/Dynamics-365-vs-EngageBay-Marketing) [HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.54 (498)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/) vs [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,819)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) $15/month Price $50/month 4.4 Features 4.3 4.4 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/157279-214215/Dynamics-365-vs-HubSpot-SalesHub) [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) vs [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (573)](https://www.capterra.com/p/210630/Kylas/reviews/) $14.99/month Price $250/month 4.6 Features 4.7 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/178819-210630/EngageBay-Marketing-vs-Kylas) [HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.54 (498)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/) vs [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,050)](https://www.capterra.com/p/132666/Pipedrive/reviews/) $15/month Price $19/month 4.4 Features 4.3 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/132666-214215/Pipedrive-vs-HubSpot-SalesHub)