# Compare EngageBay CRM vs Zoho Campaigns 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare EngageBay CRM and Zoho Campaigns based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/178819-253223/EngageBay-Marketing-vs-Zoho-Campaigns

---

# EngageBay CRM vs Zoho Campaigns Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

EngageBay CRMZoho Campaigns2/4 selected

[EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.7 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

[Zoho Campaigns](https://www.capterra.com/p/253223/Zoho-Campaigns/)[4.3 (314)](https://www.capterra.com/p/253223/Zoho-Campaigns/reviews/)

[## EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.7 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

Starting Price

$14.99/month

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.5

Customer Service

4.8

Reviews Sentiment

Based on [907 reviews](#user-reviews)

Positive

878

Neutral

22

Negative

7

[## Zoho Campaigns](https://www.capterra.com/p/253223/Zoho-Campaigns/)[4.3 (314)](https://www.capterra.com/p/253223/Zoho-Campaigns/reviews/)

Starting Price

€4.00/month

Value-for-Money

4.4

Functionality

4.2

Ease of Use

4.2

Customer Service

4.3

Reviews Sentiment

Based on [314 reviews](#user-reviews)

Positive

268

Neutral

32

Negative

14

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 13,971 reviews from email marketing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Not enough reviews

Feature ratings

Email Campaign Management

4.6

Campaign Scheduling

NA

Newsletter Management

NA

Email Tracking

\--

Customizable Branding

4.6

\--%Fit

Missing features

Not enough reviews

Feature ratings

Email Campaign Management

4.7

Campaign Scheduling

4.8

Newsletter Management

NA

Email Tracking

\--

Customizable Branding

NA

User satisfaction

User satisfaction

4.7

User reviews[907](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

Ease of use

4.5

Functionality

4.6

Value for money

4.7

Customer support

4.8

User satisfaction

4.3

User reviews[314](https://www.capterra.com/p/253223/Zoho-Campaigns/reviews/)

Ease of use

4.2

Functionality

4.2

Value for money

4.4

Customer support

4.3

Price starts from

Price starts from

$14.99Per User, Per Month

-   Free version
-   Free trial

Price starts from

€4Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Small to medium size businesses that require affordable, all in one sales and marketing software to acquire, engage, nurture and convert visitors to customers.

Best for

Email and SMS marketing software that is ideal for small, medium, and large business platforms across the world. Manage your leads and contacts with this software to drive sales.

## User reviews

Pros & cons

NJ

Nick J.

Marketing Analyst

> "EngageBay is a reliable, cost-effective, and user-friendly solution that fits perfectly into our recruiting processes. If you're a small to mid-sized..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7059560)

Jelyn T.

Marketing Manager

> "There are also moments when load times or minor glitches slow things down slightly, which can interrupt the workflow when working on multiple outreach or..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7055746)

VR

Verified Reviewer

Sales Representative

> "Customer support is very attentive, the Deals section is nicely designed, and email marketing and sales basic goals have been achieved and organized for..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7078644)

HS

Himanshu S.

Sales Manger

> "EngageBay CRM's main drawbacks include limited customization, scalability issues for growing businesses, occasional slow customer support, and a learning..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6436894)

JW

Jason W.

President and CEO

> "The CRM pipeline management is straightforward and easy for the team to adopt, email segmentation and automation have improved our campaigns results..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7014256)

HS

Himanshu S.

Sales Manger

> "However, it has some limitations in customization, scalability, and customer support, which may affect its suitability for larger or more complex..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6436894)

JE

Jamie E.

Managing Director

> "EngageBay is a decent CRM and can be used for multiple things, such as email marketing, SMS marketing, and as a Customer Contact Database, which is..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6283902)

CM

Chandra M.

Marketing Analyst

> "It is difficult to debug an automation that has 20+ nodes if it fails at some particular node as we need to view the complete activity to find that out."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6348146)

YT

Yohannes T.

CEO

> "It offers a solid, cost-effective solution for small businesses, with an easy-to-use interface and a range of tools that cover marketing, sales, and..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6544228)

SP

Stephanie P.

Marketing Consultant

> "A couple of once-in-a-blue-moon features aren't available, but that is a very minor downside when weighed against all the positives"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6842815)

VR

Verified Reviewer

Sales Representative

> "Sales logging has been achievable, and the Calendar works enough to still keep my organized, but it should be a better experience."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7078644)

NB

Nancy B.

President

> "I haven't used my HubSpot account for a long time so it is unlikely to be current, so used the csv import for my contacts on another email service provider."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6441443)

AL

Angelina L.

Social Media Manager

> "Engagebay offers a comprehensive suite of CRM tools, including email marketing, lead generation, sales automation, and customer support, all integrated..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6314401)

MS

Mike S.

Operations Marketing

> "The mobile app has limited features and doesn't offer full range of features that are available on desktop version."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6497016)

SS

Satyam S.

Assistant Manager- Digital Marketing

> "Marketing Automation: We’ve set up automated workflows that handle email follow-ups, lead nurturing, and even social media scheduling."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6529988)

AG

Ayesha G.

Founding Principal

> "I wish there was a plan that was in between the Basic and Growth plans due to the pricing and lack of workflow accessibility in the Basic plan."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6697513)

CV

Chai V.

Founder

> "It offers automation features that help streamline tasks like email marketing, lead generation, and customer follow-ups."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6524378)

RB

Richard B.

Web Developer

> "The learning curve can be a bit steep for first-time users, especially if you're coming from a different CRM."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6804170)

BS

Bruno S.

Product Manager

> "It offers tools for marketing, sales, contact management, automations, and more."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6787366)

TC

Tamesha C.

Insurance Agent

> "One feature that held me back was the daily send limit placed on my account for email campaigns. If you have more than a 100 contacts, you can only send..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4960781)

MC

Milap C.

Digital Marketing Expert

> "The seamless integration between marketing, sales, and support makes it an ideal choice for businesses looking to streamline their operations and improve..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6420490)

JD

Jerker D.

CEO

> "As an example, the system is totally useless, I have spent two weeks trying to get by all the non logic functions and bugs to even send a newsletter. "

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6563825)

Rémy G.

COO

> "EngageBay is a powerful, affordable all-in-one tool for SMBs, combining CRM, marketing, and customer support seamlessly."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6629743)

JD

Jerker D.

CEO

> "The Sync with Hubspot was a scam, we spent 20000€ to get our data over from Hubspot."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6563825)

NP

Nipa P.

Business Administrator

> "EngageBay’s automation tools help streamline repetitive tasks, improve efficiency, and ensure consistent follow-ups."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6328249)

AH

Andy H.

Director

> "It is sometimes easy to forget to save something you're working on and if you click away from the page it can be lost as it doesn't give a reminder to..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6316320)

PN

Phil N.

CEO

> "We have all played with various tools and we all know that the learning curve is the hardest part but, when the support is so good, you find yourself..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6807402)

SK

Shiva K.

Chief research officer

> "The reporting capabilities, although adequate, might fall short for businesses with deep analytical needs"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6591311)

JP

Jigs P.

Development Head

> "Customer support is responsive, and the platform offers good customization options for workflows and dashboards."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6549049)

TB

Tayfun B.

Shop-Team

> "The onboarding process was initially confusing, and I encountered issues that made it difficult to get started."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6815167)

AS

Anuvind S.

Engineer

> "One of the standout features of EngageBay CRM is its user-friendly interface, which makes it easy to navigate and manage customer relationships without a..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6633024)

BM

Bree M.

Administrator

> "The email broadcast feature - the sending limits are far too low to begin with, and the email template function (within broadcasts) is very clunky. Why..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4714244)

SK

Satou K.

Administrator

> "The CRM, email marketing, sequences work smoothly together."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7081808)

ZT

Zbigniew T.

CEO

> "Some spam on mailing list. If you accept e-marketing you will get a lot of e-mails"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6511841)

Jelyn T.

Marketing Manager

> "The customer support team has been excellent so far – responses are quick, and issues are handled in a very helpful and professional way."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7055746)

JD

Jamie D.

Owner

> "My partner and I are willing to put the time and effort into learning new systems but there was hardly any information in the help library. And the support..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6241981)

AH

Andy H.

Director

> "It basically has everything that we need to build marketing campaigns that help us to engage with our customers in a professional way. "

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6316320)

PN

Phil N.

CEO

> "So far there are no cons, I've used every CRM out there and the most frustrating part is the initial learning curve however, their support take the lead..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6807402)

LW

Laura W.

Marketing Assistant

> "I use several different CRMs in my position and this one has by far been my favorite."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7048957)

MR

Maria R.

Marketing Manager

> "The only thing that I dislike is the delay in updating campaign stats."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6721089)

ZP

Zalak P.

BDM

> "One can easily sync them from many services like Hubspot, Salesforce, Google, Outlook and many other."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6355213)

JD

Jay D.

Business Developer

> "they take 15 minutes for customers when sometimes you need more to fix a problem."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6252413)

JK

Jim K.

Owner

> "You get to chat with a real person when you need one easily (Their online help is great), not some chatbot"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6784097)

RS

Rob S.

CEO

> "Support tickets are better but they close them without resolving anything so you have to keep bugging them."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6596995)

LW

Laura W.

Marketing Assistant

> "Easy to use platform, automations are intuitive and make a lot of smaller tasks very easy to manage."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7048957)

VR

Verified Reviewer

Founder

> "EngageBay, while cost-effective, may lack advanced features and customization options needed by larger businesses, potentially limiting scalability and..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6203334)

NM

Nishant M.

Digital Marketing

> "Overall, EngageBay has significantly enhanced my productivity and efficiency with its excellent user interface and robust external integration options."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6430275)

CS

Chris S.

Owner

> "Our forms on our website seem to sometimes load slowly."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6366959)

CS

Chris S.

COO

> "They have a good set of features to manage campaigns and receive feedback on email sent and opened."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6585203)

JD

Jerker D.

CEO

> "I can't even filter on the objects attached to a contact."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6563825)

LM

Lee M.

Operations manager

> "EngageBay may be a bit on the budget-friendly side, but their support is absolutely outstanding."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7032538)

AP

Anthony P.

Director

> "There is a limitation on the landing page content in that you can force people to sign up before they look at the page contents."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6219758)

SS

Satyam S.

Assistant Manager- Digital Marketing

> "The CRM is intuitive, with customizable pipelines and contact management features."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6529988)

BD

Brian D.

Trusteee

> "It can be confusing for new users who aren't used to using analytical databases."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6283671)

AL

Angelina L.

Social Media Manager

> "This consolidation streamlines workflow and reduces the need for multiple software subscriptions."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6314401)

JS

Jaskaran S.

Co Founder

> "Automation flow can be a bit complex to navigate"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6419614)

GY

Grace Y.

Founder and CEO

> "Pipeline management is clear and simple , and automation makes sure no follow ups is missed."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7008156)

DK

Dale K.

None

> "Those emails eventually stopped being delivered to my inbox."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6306398)

LJ

Latrease J.

Patient Service Representative

> "I enjoyed the notifications from the sales department"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7111721)

KA

Kathy A.

VP of Marketing

> "The email marketing lacks formatting abilities that would allow you to make the templates more brand specific or modern looking."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6195271)

RB

Rui B.

R&D Manager

> "EngageBay CRM's standout feature is its comprehensive functionality, offering a seamless integration of marketing, sales, and customer service tools."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4877429)

AS

Amy S.

Loan Originator

> "Does not interface with Apple mail and iCal"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6588652)

RN

Robert N.

Full-Stack Developer

> "EngageBay CRM also offers a responsive web design feature that allows users to create websites that are optimized for different devices, such as desktops,..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___5070658)

AP

Aswathy P.

Marketing Operation Associate

> "The lack of downloading the report options."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6374062)

VR

Verified Reviewer

Facebook Ads Strategist, Founder

> "All-in-one platform: EngageBay offers a suite of integrated tools for marketing, sales, and customer service, streamlining business operations."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4926736)

YD

Yogesh D.

Manager

> "One of the main challenges is that forms section integration is complex and require significant time and resources to set up and maintain."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4733923)

Brendan C.

Business Development Rep

> "What I like the most about EngageBay is that it's an inclusive platform where Sales, Marketing, and Support can be able to work together on the same..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4720484)

AK

Amir K.

Owner

> "The first time I went to upload contacts to the email sequence the contacts did not load properly. When I checked to see results the next day, I found that..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6190726)

ST

Simon T.

Operations Manager

> "Its a promising fit for our business based on the feature set it offers."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6797739)

NP

Nipa P.

Business Administrator

> "Lacks Twitter/X integration."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6328249)

SAK

Sameer Ali K.

SALES CONSULTANT

> "Being a sales consultant I need to keep track of my deals and this tool helps in keeping track of all my deals and their grid view gives all the details at..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6176723)

DJ

Dominik J.

Managing Director

> "It's very buggy."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6861691)

VR

Verified Reviewer

Facebook Ads Strategist, Founder

> "Email marketing and CRM integration: The platform seamlessly integrates email marketing with customer relationship management, facilitating efficient..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4926736)

KD

Kaleigh D.

Marketing Manager

> "There are some limitations like connecting it to multiple apps and also it lacks in advanced reporting."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6112862)

SK

Sandeep K.

Manager

> "All-in-One Solution: EngageBay offers a comprehensive suite of CRM, marketing automation, and customer service tools in one platform, which can streamline..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6193280)

NB

Nick B.

Senior Operations

> "We had some issues with connecting it with HubSpot (yes, due to work we needed them both CRM's running and being in sync), so that was bit challenging"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4876647)

MS

Mike S.

Operations Marketing

> "Engagebay has been a game changer for our business. As a small medium sized company finding a comprehensive affordable was a big challenge for us."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6497016)

RL

Rongle L.

Manager

> "I don't like receiving to many emails from it."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6315357)

SG

Sumit G.

Digital Marketing Manager

> "EngageBay CRM is a web-based CRM solution that offers a wide range of features and integrations for various industries and workflows."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4847952)

MV

Marteen V.

Sales Manager

> "Landing pages are not mobile responsive, they need to be adjusted for mobiles and pc's"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4899850)

[View Reviews](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

MM

Michele M.

Team Coordinator

> "Zoho Campaigns facilitates a drag-and-drop editor that streamlines the entire process of creating and customizing..."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___6878345)

RR

Richard R.

IT Support Manager

> "at times, emails fail for no reason, this could be down to the integration within Zoho/emails we have imported and not..."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___6835121)

IRA

Imogen R. A.

Digital Marketing Specialist

> "We were able to run multiple client campaigns using one platform instead of different ones, which helped us to keep..."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___6806800)

RR

Richard R.

IT Support Manager

> "Some elements of the workflows are overly complex and have posed initial challenges to overcome, which should have been..."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___6835121)

Anurag S.

administrative assistant

> "zoho campaigns gives a outstanding email marketing.its provides full tracking reporting improve engagement.zoho already..."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___6698149)

AA

Adegboyega A.

Ticketing Agent

> "Unfortunately, Zoho Campaigns doesn’t offer website builder and landing pages creation tools."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___6394318)

AB

Amos B.

Principal IT Officer

> "I like the easier integration of the Zoho campaigns with social media tools and the email to ease marketing on social..."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___6438335)

RR

Richard R.

IT Support Manager

> "We are alsos suffering with high bounce rates, still looking into this one."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___6835121)

EO

Esther O.

Head Operations and Sales

> "Zoho Campaigns enables me to schedule and send mass messages to customers in real-time."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___6281459)

CBK

Charles Boampong K.

Calbert Professional Institute

> "I find the pricing structure of Zoho Campaigns to be complex, and cost can increase based on factors such as the number..."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___6041130)

VR

Verified Reviewer

Lead

> "The live support option makes understanding technical issues, bugs or user error a lot more simple."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___6771906)

JS

Jacob S.

BD Director

> "fit for nothing why they are sitting in their table and asking for more salary.."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___6321877)

MM

Marco M.

IT Manager

> "Zoho campaigns software has enabled us to efficiently handle email marketing automation with alot of ease."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___6633394)

SD

Sharif D.

Inventory analyst

> "Customer support sometimes is too slow to respond to questions on time, and, interface needs s improvement"

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___4968545)

TQ

Tyler Q.

Director of Business Development

> "We switched from Mailchimp to Zoho Campaigns for integration with our Zoho CRM and cost savings, and after a bit of a..."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___6510244)

Edward N.

Affiliate Marketing Specialist

> "Its limited customization and integration options may be a drawback for some businesses, and its pricing structure may..."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___4595463)

OM

Omar M.

Healthcare Recruiter

> "What I liked more about Zoho campaigns was its capability to send out email blasts, and bypass email filters."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___6580994)

NV

Nikita V.

Marketing Manager CRM

> "It is not reliable in formatting, deliverability, reporting."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___6038471)

TQ

Tyler Q.

Director of Business Development

> "Once set up the automation and workflow setup has been a huge time saver and has improved our overall engagement with..."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___6510244)

NP

Natalie P.

Director of Customer Success

> "The system can be a bit slow when editing."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___5032043)

RT

Ronald T.

Transport Manager

> "Zoho campaigns is integrated with many zoho app such as zoho survey which is used to asses businesses productive and..."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___5075403)

DU

Diomedes U.

Fitoterapeuta

> "I really don´t like very mucho the way that youtube videos are showing in the email."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___4778501)

SL

Siraj L.

Master Franchisee

> "What I like most about Zoho Campaigns is its comprehensive and user-friendly platform, enabling seamless management of..."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___6000284)

John S.

Social Media Consultant

> "May not be as feature-rich as some other email marketing solutions on the market. While the platform offers a range of..."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___4601896)

VR

Verified Reviewer

Managing Director

> "The direct integration with Zoho CRM, TrainerCentral and other tools of the Zoho cosmos is great."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___6508887)

VR

Verified Reviewer

Co-Founder

> "One time, I had to use Zapier to connect two Zoho products just because the data transfer between the two was not..."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___4293059)

SD

Sharif D.

Inventory analyst

> "It has templates that we can use to customize and create good looking marketing materials like emails and social media..."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___4968545)

Mansi M.

Software Engineer

> "I did not like that their customer support was a little slow in responding to my queries. But, they replied and helped..."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___4415498)

CBK

Charles Boampong K.

Calbert Professional Institute

> "The integration with Zoho CRM provides cohesive environment for managing customer data and executing targeted campaigns."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___6041130)

Leonardo M.

CMO

> "UI needs an overhaul, you spend a lot of times trying to navigate the interface - you loose interest to use the program"

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___3796164)

AC

Ania C.

Assistant manager and logistics

> "I like the fact that it allowed me to integrate the Zoho software with our Social Media platforms, it is very affordable..."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___6594503)

TK

Tyag K.

Ceo

> "The content development for email templates is very basic in Zoho campaigns."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___3510893)

KE

Kule E.

Mechanical controller and software engineer

> "I use zoho campaigns for Sms marketing and it gives the best outcome because Sms message easily reaches to anyone in..."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___5060199)

VR

Verified Reviewer

Business Operations Analyst

> "That being said, I did find the design options to be limited and the price to be a bit higher than some of its..."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___4602905)

AA

Adegboyega A.

Ticketing Agent

> "Finally, it has a robust backend integration capability."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___6394318)

Prem P.

Freelancer

> "Email template editing with html format is a bit tough"

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___4014411)

CD

Chourouk D.

Marketing Manager

> "Zoho Campaigns is a remarkable tool fir email marketing."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___6869138)

Reunaldo P.

Senior Data Analyst

> "Furthermore, the analytics and reporting features were not as robust as I would have liked."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___4606071)

TQ

Tyler Q.

Director of Business Development

> "Once you get to know how the interface works is very easy to use for creating and managing our email campaigns."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___6510244)

FS

Fernando S.

CMO

> "Is difficult to explain."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___4718820)

MJ

Michael J.

IT Executive

> "Reliable cloud CRM for optimum customer engagement."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___6286505)

MS

Mario S.

Finanzwirt

> "First it’s not easy to get into it."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___4756478)

EM

Elia M.

Content marketing intern

> "Zoho campaign is easy to use to generate message and campaigns for clients."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___6644146)

Anmol A.

Digital Marketing Manager

> "Contact import in zoho campaigns is a mess."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___3574032)

LM

Laura M.

Administrative Manager

> "It was user friendly in terms of setting up and I liked that I could download the campaign to a pdf"

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___6629967)

BS

Balaji S.

Associate Manager - Program Management

> "Sometime, the platform runs slow."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___3608985)

MJ

Michael J.

IT Executive

> "Tremendous sales analytics and optimisation."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___6286505)

BS

Balaji S.

Associate Manager - Program Management

> "It's really pain to manage when it perform very slow."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___3608985)

KV

Kevin V.

Product manager

> "The other good thing is it integrates with our Zoho CRM and we can track a lot of parameters."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___6031298)

JE

JJ E.

Marketing Strategist

> "Changing a font color for an HTML email doesn't work."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___2293300)

VR

Verified Reviewer

Managing Director

> "Especially as it is so tightly integrated with other Zoho apps."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___6508887)

JE

JJ E.

Marketing Strategist

> "Their simple condition filter in their workflow component didn't work originally."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___2293300)

Delly S.

Telemarketer

> "Getting down to the nitty-gritty of ZohoCampaigns, It's a great tool that provides limitless possibilities for email..."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___6146150)

DR

Derek R.

Web Developer

> "There are occasional times when the workflows fail to run properly, and this causes me MAJOR headaches."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___2584905)

CS

Connor S.

Brokerage Operations Associate

> "Zoho Campaigns is easy to use for those who are new to building email campaigns."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___6537748)

VR

Verified Reviewer

Digital Marketing Director

> "This isn't helpful at all and is a huge drawback for me while using Zoho Campaigns."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#GetApp___2607419)

AC

Ania C.

Assistant manager and logistics

> "Once I was able to set up the CRM it all worked fine, it's a great price for the value."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___6594503)

VR

Verified Reviewer

Account Manager

> "Their support was a little slow in replying to queries."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___2740394)

[View Reviews](https://www.capterra.com/p/253223/Zoho-Campaigns/reviews/)

## User interface

4.65 (907)

[Zoho Campaigns](https://www.capterra.com/p/253223/Zoho-Campaigns/)

4.29 (314)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

A/B Testing

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

EngageBay CRM

31/45

-   A/B Testing
-   Activity Dashboard
-   AI Copilot
-   API
-   Autoresponders
-   Campaign Analytics
-   Campaign Scheduling
-   CAN-SPAM Compliance
-   Click Tracking
-   Contact Management
-   Customer Journey Mapping
-   Customer Segmentation
-   Customer Surveys
-   Customizable Branding
-   Customizable CTAs
-   Customizable Fields
-   Drip Campaigns
-   Dynamic Content
-   Email Campaign Management
-   Email Sequences
-   Email Tracking
-   Engagement Tracking
-   Event Triggered Actions
-   GDPR Compliance
-   Generative AI
-   HTML Editor
-   Image Library
-   Landing Pages/Web Forms
-   Lead Capture
-   List Management
-   Mobile Optimization
-   Multi-Channel Marketing
-   Multi-Language
-   Newsletter Management
-   Personalization
-   Preview Functionality
-   Process/Workflow Automation
-   Product Recommendations
-   Real-Time Analytics
-   Reporting/Analytics
-   ROI Tracking
-   Subscriber Management
-   Template Management
-   Third-Party Integrations
-   WYSIWYG Editor

[See all features](https://www.capterra.com/p/178819/EngageBay-Marketing/#features)

Zoho Campaigns

31/45

-   A/B Testing
-   Activity Dashboard
-   AI Copilot
-   API
-   Autoresponders
-   Campaign Analytics
-   Campaign Scheduling
-   CAN-SPAM Compliance
-   Click Tracking
-   Contact Management
-   Customer Journey Mapping
-   Customer Segmentation
-   Customer Surveys
-   Customizable Branding
-   Customizable CTAs
-   Customizable Fields
-   Drip Campaigns
-   Dynamic Content
-   Email Campaign Management
-   Email Sequences
-   Email Tracking
-   Engagement Tracking
-   Event Triggered Actions
-   GDPR Compliance
-   Generative AI
-   HTML Editor
-   Image Library
-   Landing Pages/Web Forms
-   Lead Capture
-   List Management
-   Mobile Optimization
-   Multi-Channel Marketing
-   Multi-Language
-   Newsletter Management
-   Personalization
-   Preview Functionality
-   Process/Workflow Automation
-   Product Recommendations
-   Real-Time Analytics
-   Reporting/Analytics
-   ROI Tracking
-   Subscriber Management
-   Template Management
-   Third-Party Integrations
-   WYSIWYG Editor

[See all features](https://www.capterra.com/p/253223/Zoho-Campaigns/#features)

### Recognition

No recognitions have been awarded to EngageBay CRM

No recognitions have been awarded to Zoho Campaigns

### Deployment & support

EngageBay CRM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Zoho Campaigns

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

EngageBay CRM

-   By EngageBay
-   Located in United States
-   Founded in 2016

Zoho Campaigns

-   By Zoho
-   Located in United States
-   Founded in 1996

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