Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
Digital agencies, web designers, web developers, ux researchers, marketers, customer experience executives, website and e-commerce owners.
From bootstrapped one person teams to fortune 100 companies, we have the tools and flexible pricing to support any and everyone.
When wanting to work from home and continue to make money it is a great opportunity to have in my pocket. I like that it is interactive.
Terrible user pool, lied about the possibility of a refund before ordering.
It works best if you regularly visit a range of websites and try assorted apps and have confidence that you can speak clearly expressing your opinions on layout and usability.
The dashboard is quite hard to navigate. I seem to go backwards and forwards a lot trying to find the right pages for my study.
So if I have several usability tests the outcome is as possible as true. The price is fair and the test results are ready in a matter of 24-48 hours.
I think it's a good way to improve a website/app because owners need realistic feedback. Through this userfeel tool they have the videos of real users speaking their thoughts as they use the website.
They have made sure I have gotten quality testers which in turn has provided quality research. Their pricing, ease of use, customer service, and quality of testers/panels can't be beat.
It's hard to scale top to bottom and the questions can get lost. Also putting a star or indicator for when a task/scenerio/metric has a URL link attached.
Their video editing function is great for showing highlight reels to clients and colleagues. Their customer service is fantastic.
Not mentioning the overheads and paperwork we avoid as a result of not conducting them ourselves.
The platform is easy to use, has fast candidate responses, and excellent customer service. I'd recommend this platform to anyone interested in user testing.
We're still pretty new on the platform, but I haven't had a lot to complain about. Sentiment analysis is not activated by default and I'm afraid it might be extra so I haven't pursued it.
Really like the visual charts of responses, which I'm able to copy and paste in my presentation, great quality of video/audio recordings, and the overall layout of the platform.
When we used this platform for a client, the platform required testers to download a screen recorder. While this is common in the user testing industry, I still don't like it.
Userfeel
Userlytics
Top FeaturesUserfeel
--
Userlytics
--
Products similar to those you're currently comparing: