# Compare Jane vs iTRUST 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Jane and iTRUST based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/178984-181958/Jane-App-vs-iTRUST --- # Jane vs iTRUST Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: JaneiTRUST2/4 selected [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.8 (490)](https://www.capterra.com/p/178984/Jane-App/reviews/) [iTRUST](https://www.capterra.com/p/181958/iTRUST/)[5.0 (119)](https://www.capterra.com/p/181958/iTRUST/reviews/) [## Jane](https://www.capterra.com/p/178984/Jane-App/)[4.8 (490)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting Price $54.00/month Value-for-Money 4.7 Functionality 4.6 Ease of Use 4.6 Customer Service 4.8 Reviews Sentiment Based on [490 reviews](#user-reviews) Positive 472 Neutral 11 Negative 7 [## iTRUST](https://www.capterra.com/p/181958/iTRUST/)[5.0 (119)](https://www.capterra.com/p/181958/iTRUST/reviews/) Starting Price Contact vendor Value-for-Money 5 Functionality 5 Ease of Use 5 Customer Service 5 Reviews Sentiment Based on [119 reviews](#user-reviews) Positive 118 Neutral 1 Negative 0 ## Summary * * * Features in Patient Scheduling Software Best performer 31 / 41 Only Jane - Alerts/Notifications - Billing & Invoicing - Cancellation Management 15 / 41 Only iTRUST - Check-in/Check-out - Commenting/Notes User satisfaction User satisfaction 4.8 User reviews[490](https://www.capterra.com/p/178984/Jane-App/reviews/) Ease of use 4.6 Functionality 4.6 Value for money 4.7 Customer support 4.8 User satisfaction 5.0 User reviews[119](https://www.capterra.com/p/181958/iTRUST/reviews/) Ease of use 5.0 Functionality 5.0 Value for money 5.0 Customer support 5.0 Price starts from Price starts from $54Flat Rate, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Jane is a practice management software that helps medical practice owners and healthcare businesses streamline their daily workflows. Best for Optometrists, Ophthalmologists, Opticians, Eye Care Providers ## User reviews Pros & cons ZS Zach S. Doctor of Chiropractic, Owner > "The integrations that Jane offers with other features like payments, faxing, and email newsletters has saved so much time and..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6881247) RK Robert K. CEO and chiropractor > "We ran into issues with keeping track of patients packages and getting them scheduled for re-exams on time." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7094452) Crystal C. Operator Manager > "Happy to use this application as it works to support after hours bookings, and create reception efficiency within a business model." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6787471) MP Maurice P. Owner > "Some features aren't implemented well, and there is a lot of customization needed to make the service workable." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7032136) SM Stacey M. Counsellor > "I use Jane for my counselling practice, it is an all-in-one platform that provides secure and confidential storage of information..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6688422) JC John C. Director of Curriculum and Administrations > "These two things are more concerning for bookkeeping and administration, and do not really impact the end user." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7024483) RM Rachael M. Registered Dietitian > "The advanced functionality allowed for customization making it adaptable for my practice as well as use amongst different..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6271470) JS Jesse S. Clinical Director > "It actually took our admin team a lot more work to handle bookings." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7120674) JC John C. Director of Curriculum and Administrations > "We also appreciate the customer support and the consistent updates to the system, which include useful features." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7024483) VR Verified Reviewer Scribe specialist > "Resolution took longer than expercted, repetition of troubleshooting steps frustated the users at times." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7011468) Leana Y. Senior Product Owner > "I like how it can notify me by both email and SMS, and how you can send confirmations to customers." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6820467) KR Karen R. Consultant > "Would be great if there was some way to alert the client they can only book 1 appointment at a time…or ag least caution them that..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6447057) AD Andrew D. Client > "That it generally works well and looks good, as long as you don't mind being forced to use Chrome when you don't want to, and work..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6628677) Kassidy K. Chiropractor > "Overall good it just couldn’t keep up with us after a certain weekly volume of patients." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7094070) RH Ramona H. Clinic coordinator > "The best feature is the “shared templates”." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7079913) AP Andrea P. Social Worker, Psychotherapist > "I just lost a staff member (and all her clients attached to her) because she was not able to create her own treatments and classes..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6586114) HS Homa S. Owner and Practitioner > "I went through a few competitive EHR systems prior to using Jane and Jane excelled at all the common features and offered many..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6517183) EM EMMA M. Physio > "no AI integration that I have to pay more if I want the add on for invoicing" [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6674621) SL Sydney L. Lactation Consultant > "I use Jane for my lactation consulting practice and I generally like it quite a bit." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7073286) CA Claudia A. Psychotherapist > "That I cannot see the client's number in the chart that has all the info about the clients appointment." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6490213) MP Maurice P. Owner > "Pricing is great, booking for clients is simple and customer support is top notch." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7032136) SH Stefanie H. Analyst > "I have noticed that sometimes with Jane I don't get a confirmation email stating my appointment has been secured" [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6516698) LG Lucky G. Director > "Introducing new features continually to keep up with our needs." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7110845) JB Jackie B. Licensed Massage Therapist > "The only issue I have run into is that there is not yet a feature available where clients can book online and request add-ons to..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4910461) SK Signe K. Therapist > "Excellent service, a complete suite of practical business and administration tools for practitioners as well as an attractive..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6746410) JT Jacob T. Physical Therapist > "Not being able to connect to an external exercise programmer other than Physitrack" [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6685866) ZS Zach S. Doctor of Chiropractic, Owner > "I absolutely love the online booking site and how easy it is for patients to schedule and management their appointment times and..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6881247) LD Laura D. Registered Massage Therapist > "Sadly, when choosing to start my own solo-business, I came to find out how expensive the service is. Although worth mentioning..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6166086) LS Lauren S. Psychologist > "I appreciate that they have direct billing functionality and online booking." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6822964) AR Austin R. DIrector > "Some of the settings are cumbersome." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6798766) DC David C. Owner > "As a single person small clinic, Jane automates as much as possible as well as allowing simple online booking." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6712617) MG Myles G. Owner > "It doesn't easily accommodate taking retainers on an account." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6443337) KG Karen G. Psychotherapist > "I love that clinic sites has merged as Jane Website." [See full review](https://www.capterra.com/p/178984/Jane-App/#SoftwareAdvice___7045322) CD Colleen D. mental health counselor > "It created a lot of problems that customer service wasn't able to fix." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6604040) RH Ramona H. Clinic coordinator > "It makes managing a busy clinic easier." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7079913) DO Damien O. Physical therapist > "Lack of integration with billing software." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6598376) SS Stephanie S. Registered Psychotherapist > "That it helps me in all areas to serve my clients and myself. But mostly the customer service alongside the guide to refer to is..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6414020) RD Rakesh D. Physiotherapist > "They ask you to look at the video and set up whole clinic by youself which is recipe for errors and then you contact them to..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4878360) NA Neudis A. Registered Psychotherapist > "Offers lots of features, keeps me organice and my team on the same page and processing." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6656883) JH John H. Physician > "They just don't answer calls or return voicemails" [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6620555) ZS Zach S. Doctor of Chiropractic, Owner > "We have streamlined so many processes and saved money by having our EHR and CRM all in one." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6881247) LC Louis C. Doctor of Chiropractic > "Financial bookkeeping: Jane's system of keeping track of patient and insurance balances is very complicated, dense, and confusing." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4893699) ZS Zach S. Doctor of Chiropractic, Owner > "All this for a very reasonable monthly fee based on the number of providers at the clinic!" [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6881247) CD Colleen D. mental health counselor > "The site felt more complicated and less intuitive than other programs I have used." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6604040) MP Maurice P. Owner > "Jane has been really easy to use and implement, it takes some legwork but it does everything I need it to without being over..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7032136) MEK Mel Elizabeth K. Owner > "I find that my older family members sometimes have trouble with technology and this is no different." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6586816) LC Laura C. Office Manager > "What I like most about the Jane app is that it is easy to use, as a client I can can see what is available and who I am booking..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6805888) AG Asha G. RMT > "I see 16pt per month in my practice, so do not qualify for the helper rate, but still can't justify the regular cost for that size..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6142576) Kassidy K. Chiropractor > "Can do most basic functions that you need and easy to implement quickly!" [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7094070) VG Valerie G. Physical Therapist > "The cost is a little high when you're starting a business" [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6292804) RK Ross K. Owner > "Simple to use for our cash practice and I especially like the template library to see examples of what other practitioners are..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6663281) TL Tanya L. Owner and Acupuncturist > "Always double check the software cannot be trusted in the financial area." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6299579) SD Stefanie D. Mental Health Therapist > "I love that I can get help if needed through email or over the phone and that I am always talking with a live person, not a..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6245161) PC Peggy C. AA > "which made me even more upset was you trying to escape your responsibility and was totally unacceptable. " [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6759614) HS Homa S. Owner and Practitioner > "Patients always complimented the interface with the reminders, receipts, scheduling, etc. " [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6517183) GD Guillaume D. Sales engineer > "Secondly, the lack of API or even scheduling in reports prevents me from automating the simplest tasks like automatically..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___3560457) JY Jennifer Y. Founder > "I am super impressed with the customer service - you guys are often available when I need you and if not by phone then you'll..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6590506) TK Taylor K. Power Engineer > "The search engine isn't the most user friendly." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6579172) LP Leo P. Nurse Practitioner > "I enjoyed using Jane because the customer service for questions was instantaneous." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6825246) SS Shantelle S. Psychologist > "The new video opening in a browser has caused problems for me and several clients." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6081635) TL Tanya L. Owner and Acupuncturist > "Charting templates and scheduling are the best features." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6299579) JH Jennifer H. Nutritionist > "Too expensive for a single practitioner." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6629672) ZA Zia A. Registered massage therapist > "Love that they offer complimentary 45 minute consultation when you first get started!" [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6773507) AG Ashley G. Owner/Athletic Therapist > "It doesn't make us question if Jane is worth it, it doesn't make us look for other systems instead, it doesn't make us look at our..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___3829213) MM Margaret M. Office Manager > "Still fresh and getting things set up but the customer service/support team has been so wonderful at answering questions and..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6353347) KG Kevin G. Founder and Clinical Director, Registered Psychotherapist > "The lack of a secure messaging tool is a big hole in the product and one that I am surprised has not been fixed yet." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4830643) SK Signe K. Therapist > "Jane App fulfilled all the requirements for me to run a remote clinic as a solo practitioner." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6746410) KB Kate B. CEO > "I also cannot believe there is not app to access the calendar from a mobile device." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___5002008) AD Andrew D. Client > "Generally good as long as I use Chrome, and know about the pages not refreshing bug and how to work around it." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6628677) LM Laura M. Operations Director > "It often landed me into the wrong patient's chart or billing information and was quite frustrating." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4803370) Michelle W. Physical Therapist and Health Coach > "I love being able to use templates and / or tweak notes on the fly." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6340229) LM Laura M. Operations Director > "I did also find their 'shift' and 'tagging' functions to be more complicated than they need to be." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4803370) LP Leo P. Nurse Practitioner > "The ease in building templates and duplicating them was phenomenal." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6825246) AT Andrew T. Chiropractor > "There is a lot to customize but a few really annoying things that you can’t customize." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4942429) TP TJ P. Chiropractor > "Great service combined with a flexible platform and low price checks most of needs." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6542395) MS Michelle S. Owner > "Not able to share packages with family members Patient do not have the option of confirming their appointment on the text reminder" [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4444311) CC Cristofer C. Psychologist > "The charts are customizable and the interface is beautiful." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6688922) SL Sierra L. Chiropractic physician > "I don't even use the charting system unfortunately." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4866903) AC Ashley C. Commercial Advisor > "Ease-of-use, allows customers the flexibility to book and modify their appointments with a few clicks." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6652533) SB Shawna B. Doctor of Chiropractic > "Patient notes take a lot longer than desired, Membership aren’t exactly able to function the way I need them to for my practice..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4468706) [View Reviews](https://www.capterra.com/p/178984/Jane-App/reviews/) VR Verified Reviewer HR Generalist > "The system is powerful yet intuitive, offering strong security, excellent workflow automation, and seamless..." [See full review](https://www.capterra.com/p/181958/iTRUST/#Capterra___7053651) JW Joe W. Owner > "The platform could be clunky at times and not always easy to navigate, which made using it a bit frustrating." [See full review](https://www.capterra.com/p/181958/iTRUST/#Capterra___7001081) VR Verified Reviewer HR Generalist > "I loved how iTRUST combines a clean, user-friendly interface with powerful AI-driven features that streamline..." [See full review](https://www.capterra.com/p/181958/iTRUST/#Capterra___7053651) Willi V. President > "Doing all these things in a coordinated way, using our old manual method, was a mess." [See full review](https://www.capterra.com/p/181958/iTRUST/#Capterra___6826144) VR Verified Reviewer Project Manager > "iTRUST has improved workflow efficiency, reduced patient wait times, and helped us manage billing more accurately." [See full review](https://www.capterra.com/p/181958/iTRUST/#Capterra___7054044) RM Richard M. Patient Care Coordinator > "Sometimes the automation system makes minor mistakes." [See full review](https://www.capterra.com/p/181958/iTRUST/#Capterra___7000476) Kathleen F. User > "Easy to use EHR system that transitions your practice from paper charting to the digital world." [See full review](https://www.capterra.com/p/181958/iTRUST/#Capterra___7054060) VR Verified Reviewer Operations Director > "The thing that I least like about iTRUST is the price point." [See full review](https://www.capterra.com/p/181958/iTRUST/#Capterra___6852910) Jessica E. Behavioral Health > "The price is extremely hard to beat, and the system offers unified integration that is easy to use in a..." [See full review](https://www.capterra.com/p/181958/iTRUST/#Capterra___7053798) Kathrine K. Planning Tech > "The pricing is a little bit expensive per month." [See full review](https://www.capterra.com/p/181958/iTRUST/#Capterra___6670056) Kathleen F. User > "The software has seamless workflows." [See full review](https://www.capterra.com/p/181958/iTRUST/#Capterra___7054060) VR Verified Reviewer Admin Asst > "It took me a while to get the hang of how it all flows together." [See full review](https://www.capterra.com/p/181958/iTRUST/#Capterra___5057065) [View Reviews](https://www.capterra.com/p/181958/iTRUST/reviews/) ## User interface 4.79 (490) No images or videos provided by vendor ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Jane Top features 31/41 - AI Copilot - Alerts/Notifications - API - Approval Process Control - Billing & Invoicing - Broadcast Messaging - Calendar Management - Cancellation Management - Check-in/Check-out - Commenting/Notes - Customizable Branding - Electronic Signature - Email Marketing - EMR/EHR - Faculty/Staff Management - Generative AI - HIPAA Compliant - Insurance Eligibility Verification - Mobile Access - Multi-Location - Multi-Physician - Multiple Appointment Types - No-Show Tracking - Online Scheduling - Patient Communications - Patient Intake - Patient Portal - Patient Questionnaires - Patient Records Management - Payment Processing - Pre-Appointment Screening - Prescription Renewal - Recurring Appointments - Reminders - Reporting/Analytics - Room Scheduling - SMS Messaging - Task Management - Third-Party Integrations - Virtual Meetings - Wait List Management [See all features](https://www.capterra.com/p/178984/Jane-App/#features) iTRUST 15/41 - AI Copilot - Alerts/Notifications - API - Approval Process Control - Billing & Invoicing - Broadcast Messaging - Calendar Management - Cancellation Management - Check-in/Check-out - Commenting/Notes - Customizable Branding - Electronic Signature - Email Marketing - EMR/EHR - Faculty/Staff Management - Generative AI - HIPAA Compliant - Insurance Eligibility Verification - Mobile Access - Multi-Location - Multi-Physician - Multiple Appointment Types - No-Show Tracking - Online Scheduling - Patient Communications - Patient Intake - Patient Portal - Patient Questionnaires - Patient Records Management - Payment Processing - Pre-Appointment Screening - Prescription Renewal - Recurring Appointments - Reminders - Reporting/Analytics - Room Scheduling - SMS Messaging - Task Management - Third-Party Integrations - Virtual Meetings - Wait List Management [See all features](https://www.capterra.com/p/181958/iTRUST/#features) ### Recognition No recognitions have been awarded to Jane No recognitions have been awarded to iTRUST ### Deployment & support Jane Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos iTRUST Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Jane - By Jane Software - Located in Canada - Founded in 2014 iTRUST - By iTRUST - Located in United States - Founded in ## 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