# Compare Jane vs Prompt 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Jane and Prompt based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/178984-197381/Jane-App-vs-Prompt

---

# Jane vs Prompt Features and Cost Comparison

Last updated April 29th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

JanePrompt2/4 selected

[Jane](https://www.capterra.com/p/178984/Jane-App/)[4.8 (507)](https://www.capterra.com/p/178984/Jane-App/reviews/)

[Prompt](https://www.capterra.com/p/197381/Prompt/)[4.8 (51)](https://www.capterra.com/p/197381/Prompt/reviews/)

[## Jane](https://www.capterra.com/p/178984/Jane-App/)[4.8 (507)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Starting Price

$54.00/month

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.6

Customer Service

4.8

Reviews Sentiment

Based on [507 reviews](#user-reviews)

Positive

489

Neutral

11

Negative

7

[## Prompt](https://www.capterra.com/p/197381/Prompt/)[4.8 (51)](https://www.capterra.com/p/197381/Prompt/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.7

Ease of Use

4.8

Customer Service

4.7

Reviews Sentiment

AD

Based on [51 reviews](#user-reviews)

Positive

49

Neutral

1

Negative

1

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## Summary

* * *

Features in Physical Therapy Software

Best performer

30 / 34

Only Jane

-   Appointment Management
-   Assessment Management
-   Calendar Sync

17 / 34

Only Prompt

-   API

User satisfaction

User satisfaction

4.8

User reviews[507](https://www.capterra.com/p/178984/Jane-App/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.7

Customer support

4.8

User satisfaction

4.8

User reviews[51](https://www.capterra.com/p/197381/Prompt/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.6

Customer support

4.7

Price starts from

Price starts from

$54Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Jane is a practice management software that helps medical practice owners and healthcare businesses streamline their daily workflows.

Best for

Prompt is built specifically for rehab therapy practices including physical therapy, occupational therapy, chiropractic clinics, and more.

## User reviews

Pros & cons

CW

Claire W.

Counseling Therapist

> "The platform made scheduling, booking, and day-to-day navigation simple and efficient, which helped reduce administrative stress as a..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7117155)

RK

Robert K.

CEO and chiropractor

> "We ran into issues with keeping track of patients packages and getting them scheduled for re-exams on time."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7094452)

JS

June S.

Founder and Director

> "Jane is the only scheduling/payment/session notes software (and app) I've found that seems to 'get' that service practices in 2026 must be..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7132504)

Nicole L.

Physiotherapist

> "The biggest downside to working with Jane is the setting up of charting options."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7121521)

ZS

Zach S.

Doctor of Chiropractic, Owner

> "The integrations that Jane offers with other features like payments, faxing, and email newsletters has saved so much time and effort for..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6881247)

MP

Maurice P.

Owner

> "Some features aren't implemented well, and there is a lot of customization needed to make the service workable."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7032136)

GS

Gordie S.

Counsellor

> "The platform offers most everything I could need to help me run my business ethically and efficiently, and the team is fantastic to work..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7143153)

JS

Jesse S.

Clinical Director

> "It actually took our admin team a lot more work to handle bookings."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7120674)

LC

Lance C.

Solution Architect

> "Nice calendar view that allows you to book by appointment type or practitioner."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7138791)

VR

Verified Reviewer

Scribe specialist

> "Resolution took longer than expercted, repetition of troubleshooting steps frustated the users at times."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7011468)

Nicole L.

Physiotherapist

> "It is intuitive, well laid out, and still has most (if not all) the features needed for an EMR/scheduling/billing system without being too..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7121521)

KR

Karen R.

Consultant

> "Would be great if there was some way to alert the client they can only book 1 appointment at a time…or ag least caution them that they are..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6447057)

GS

Gordie S.

Counsellor

> "The platform makes admin and ethics much easier, so that I can focus on my clients and work-life balance."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7143153)

Kassidy K.

Chiropractor

> "Overall good it just couldn’t keep up with us after a certain weekly volume of patients."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7094070)

SM

Stacey M.

Counsellor

> "I use Jane for my counselling practice, it is an all-in-one platform that provides secure and confidential storage of information and..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6688422)

JC

John C.

Director of Curriculum and Administrations

> "These two things are more concerning for bookkeeping and administration, and do not really impact the end user."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7024483)

KV

Krishna V.

Mental Health Clinician

> "The scheduling and booking features work exceptionally well, and my clients have responded well to the interface."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7123304)

AP

Andrea P.

Social Worker, Psychotherapist

> "I just lost a staff member (and all her clients attached to her) because she was not able to create her own treatments and classes without..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6586114)

Leana Y.

Senior Product Owner

> "I like how it can notify me by both email and SMS, and how you can send confirmations to customers."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6820467)

EM

EMMA M.

Physio

> "no AI integration that I have to pay more if I want the add on for invoicing"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6674621)

JS

June S.

Founder and Director

> "I've been a subscriber for 24 hours, and already I've had outstanding experiences with one planned and one impromptu service call."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7132504)

CA

Claudia A.

Psychotherapist

> "That I cannot see the client's number in the chart that has all the info about the clients appointment."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6490213)

AD

Andrew D.

Client

> "That it generally works well and looks good, as long as you don't mind being forced to use Chrome when you don't want to, and work around..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6628677)

SH

Stefanie H.

Analyst

> "I have noticed that sometimes with Jane I don't get a confirmation email stating my appointment has been secured"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6516698)

CM

Collin M.

Owner

> "The interface of Jane is easy to use, it allows for our unique pricing model without issues."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7123914)

JB

Jackie B.

Licensed Massage Therapist

> "The only issue I have run into is that there is not yet a feature available where clients can book online and request add-ons to their..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4910461)

Crystal C.

Operator Manager

> "Happy to use this application as it works to support after hours bookings, and create reception efficiency within a business model."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6787471)

JT

Jacob T.

Physical Therapist

> "Not being able to connect to an external exercise programmer other than Physitrack"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6685866)

MH

Maggie H.

Clinic Administrator

> "They are constantly collecting and implementing feedback from providers and always pretty quick to get on the phone for support."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7133134)

LD

Laura D.

Registered Massage Therapist

> "Sadly, when choosing to start my own solo-business, I came to find out how expensive the service is. Although worth mentioning that the..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6166086)

RH

Ramona H.

Clinic coordinator

> "The best feature is the “shared templates”."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7079913)

MG

Myles G.

Owner

> "It doesn't easily accommodate taking retainers on an account."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6443337)

JB

Jacqui B.

Owner

> "Use it as a client and it is really easy to set up and manage appointments and scheduling."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7137421)

CD

Colleen D.

mental health counselor

> "It created a lot of problems that customer service wasn't able to fix."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6604040)

HS

Homa S.

Owner and Practitioner

> "I went through a few competitive EHR systems prior to using Jane and Jane excelled at all the common features and offered many more..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6517183)

DO

Damien O.

Physical therapist

> "Lack of integration with billing software."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6598376)

SL

Sydney L.

Lactation Consultant

> "I use Jane for my lactation consulting practice and I generally like it quite a bit."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7073286)

RD

Rakesh D.

Physiotherapist

> "They ask you to look at the video and set up whole clinic by youself which is recipe for errors and then you contact them to correct it."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4878360)

EH

Emma H.

Admin

> "Jane's customer support is the best of any software programs I've used within a business."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7128462)

JH

John H.

Physician

> "They just don't answer calls or return voicemails"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6620555)

VR

Verified Reviewer

Physical Therapist

> "So far it's been an amazing experience receiving my demo and I'm very excited to be re-joining Jane as a clinic owner to learn how the..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7133231)

CD

Colleen D.

mental health counselor

> "The site felt more complicated and less intuitive than other programs I have used."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6604040)

LG

Lucky G.

Director

> "Introducing new features continually to keep up with our needs."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7110845)

MEK

Mel Elizabeth K.

Owner

> "I find that my older family members sometimes have trouble with technology and this is no different."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6586816)

JC

John C.

Director of Curriculum and Administrations

> "We also appreciate the customer support and the consistent updates to the system, which include useful features."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7024483)

AG

Asha G.

RMT

> "I see 16pt per month in my practice, so do not qualify for the helper rate, but still can't justify the regular cost for that size of..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6142576)

SK

Signe K.

Therapist

> "Excellent service, a complete suite of practical business and administration tools for practitioners as well as an attractive interface..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6746410)

AR

Austin R.

DIrector

> "Some of the settings are cumbersome."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6798766)

Debbie C.

Counsellor

> "Each time I had a question they responded quickly, and even gave me a gift when I retired!"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7124617)

PC

Peggy C.

AA

> "which made me even more upset was you trying to escape your responsibility and was totally unacceptable. "

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6759614)

ZS

Zach S.

Doctor of Chiropractic, Owner

> "I absolutely love the online booking site and how easy it is for patients to schedule and management their appointment times and type."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6881247)

GD

Guillaume D.

Sales engineer

> "Secondly, the lack of API or even scheduling in reports prevents me from automating the simplest tasks like automatically exporting sales..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___3560457)

CM

Collin M.

Owner

> "The customer service is what really takes them to the next level."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7123914)

TK

Taylor K.

Power Engineer

> "The search engine isn't the most user friendly."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6579172)

LS

Lauren S.

Psychologist

> "I appreciate that they have direct billing functionality and online booking."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6822964)

SS

Shantelle S.

Psychologist

> "The new video opening in a browser has caused problems for me and several clients."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6081635)

DC

David C.

Owner

> "As a single person small clinic, Jane automates as much as possible as well as allowing simple online booking."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6712617)

JH

Jennifer H.

Nutritionist

> "Too expensive for a single practitioner."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6629672)

RH

Ramona H.

Clinic coordinator

> "It makes managing a busy clinic easier."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7079913)

AG

Ashley G.

Owner/Athletic Therapist

> "It doesn't make us question if Jane is worth it, it doesn't make us look for other systems instead, it doesn't make us look at our budget..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___3829213)

SS

Stephanie S.

Registered Psychotherapist

> "That it helps me in all areas to serve my clients and myself. But mostly the customer service alongside the guide to refer to is..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6414020)

KG

Kevin G.

Founder and Clinical Director, Registered Psychotherapist

> "The lack of a secure messaging tool is a big hole in the product and one that I am surprised has not been fixed yet."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4830643)

NA

Neudis A.

Registered Psychotherapist

> "Offers lots of features, keeps me organice and my team on the same page and processing."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6656883)

KB

Kate B.

CEO

> "I also cannot believe there is not app to access the calendar from a mobile device."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___5002008)

ZS

Zach S.

Doctor of Chiropractic, Owner

> "We have streamlined so many processes and saved money by having our EHR and CRM all in one."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6881247)

AT

Andrew T.

Chiropractor

> "There is a lot to customize but a few really annoying things that you can’t customize."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4942429)

ZS

Zach S.

Doctor of Chiropractic, Owner

> "All this for a very reasonable monthly fee based on the number of providers at the clinic!"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6881247)

MS

Michelle S.

Owner

> "Not able to share packages with family members Patient do not have the option of confirming their appointment on the text reminder"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4444311)

CM

Collin M.

Owner

> "Excellent, we tried PTEverywhere and switched back because Jane app was that much better."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7123914)

SL

Sierra L.

Chiropractic physician

> "I don't even use the charting system unfortunately."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4866903)

Kassidy K.

Chiropractor

> "Can do most basic functions that you need and easy to implement quickly!"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7094070)

VG

Valerie G.

Physical Therapist

> "The cost is a little high when you're starting a business"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6292804)

RK

Ross K.

Owner

> "Simple to use for our cash practice and I especially like the template library to see examples of what other practitioners are doing for..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6663281)

TL

Tanya L.

Owner and Acupuncturist

> "Always double check the software cannot be trusted in the financial area."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6299579)

RM

Rachael M.

Registered Dietitian

> "The advanced functionality allowed for customization making it adaptable for my practice as well as use amongst different practitioners on..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6271470)

SB

Shawna B.

Doctor of Chiropractic

> "Patient notes take a lot longer than desired, Membership aren’t exactly able to function the way I need them to for my practice model."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4468706)

CW

Claire W.

Counseling Therapist

> "The interface is user-friendly and easy to learn, even for those new to EHR systems."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7117155)

MH

Mathew H.

Marketing Consultant

> "Personally becuase i'm not an industry expert I had a hard time wrapping my brain around the HIPPA compliance piece on what information is..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4046453)

HS

Homa S.

Owner and Practitioner

> "Patients always complimented the interface with the reminders, receipts, scheduling, etc. "

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6517183)

EK

Elena K.

Student

> "There's a learning curve to it and it can be a bit hard to use at first."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6058978)

[View Reviews](https://www.capterra.com/p/178984/Jane-App/reviews/)

AD

Ann D.

Project Manager

> "What I liked most about Prompt is its intuitive interface and how easily it streamlines scheduling, billing, and..."

[See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___7106421)

NT

Nicole T.

Owner, Physical Therapist

> "It doesn't always attach/remove the signed tag when you attach signed progress notes/POC so those will stay in the..."

[See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6857508)

JG

Jacqueline G.

Client Care Specialist

> "I also love the color-coding of the schedule making it easy to know what I am looking at and helps the schedule stay..."

[See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___7082734)

NT

Nicole T.

Owner, Physical Therapist

> "It's glitchy, it will log you out randomly and you have to refresh to get the tab opened back up and find your note."

[See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6857508)

JC

Jennifer C.

COO

> "We brought billing in house for the first time and \[sensitive content hidden\] empowered us with all of the knowledge to..."

[See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6701016)

CD

Carlos D.

Physical Therapist

> "One downside is that the system can have a steep learning curve for new users, requiring some time to fully navigate..."

[See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6694115)

James B.

Owner, Physical Therapist

> "It's a fantastic all-in-one solution that helps the clinician and business owner succeed."

[See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___7062048)

NT

Nicole T.

Owner, Physical Therapist

> "They don't seem to know what they are doing when it comes to smaller clinics or startup clinics and you will waste a..."

[See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6857508)

CD

Carlos D.

Physical Therapist

> "The EMR system is intuitive and highly efficient, streamlining workflows with a clean interface and robust features."

[See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6694115)

JG

Josh G.

Chief Operating Officer and Partner

> "I do believe that billing 2.0's user interface may need some adjusting, however, that could also just be me being..."

[See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6690050)

CR

Christian R.

Revenue Cycle Manager

> "We can track a claim through the entire Revenue Cycle which is fantastic for getting our clients paid."

[See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6731651)

JB

Jordan B.

Patient Scheduler

> "It is prone to lagging and retconning recently entered data with a frustrating error code."

[See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6553414)

CG

Caleigh G.

Patient Care Coordinator

> "It saves time, improves documentation accuracy, and enhances overall productivity in healthcare settings."

[See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6689342)

MT

Marta T.

Physical Therapist and Clinical Director

> "Unable to see overall visits per day without switching to calendar view"

[See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6694092)

AW

Alexis W.

Physical Therapist

> "The ease of completing notes, the ability to integrate with other systems such as Virtual Sally."

[See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6805225)

CG

Caleigh G.

Patient Care Coordinator

> "Additionally, some features lack adequate support, which may cause frustrations during troubleshooting."

[See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6689342)

AB

Amanda B.

Billing Administration

> "Prompt has made us more efficient in getting claims paid quicker from insurances, which is a huge deal."

[See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6701149)

MS

Moriah S.

Benefits Specialist

> "I don't like that I have to have a different log in for each clinic."

[See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6731349)

CG

Caleigh G.

Patient Care Coordinator

> "Prompt EMR streamlines patient care with its user-friendly interface and efficient workflows."

[See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6689342)

LW

Lauren W.

Practive Coordinator

> "I dislike the amount of updates and how often the system goes down."

[See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6803230)

ES

Elvis S.

Owner and PT

> "The system is incredibly user-friendly, making it easy to navigate and manage tasks efficiently. "

[See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6882619)

FD

Felicia D.

Practice Coordinator

> "The system sometimes lags after an update is made."

[See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6805004)

CG

Caleigh G.

Patient Care Coordinator

> "It simplifies patient documentation and enhances productivity."

[See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6689342)

NT

Nicole T.

Owner, Physical Therapist

> "It's way overpriced for what it is."

[See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6857508)

CG

Caleigh G.

Patient Care Coordinator

> "Using Prompt EMR has been mostly positive, offering efficient workflows and intuitive design."

[See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6689342)

KA

Kevin A.

Physical Therapist

> "It crashes sometimes after an update comes out."

[See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6804379)

James B.

Owner, Physical Therapist

> "Awesome features."

[See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___7062048)

GC

George C.

Physical Therapist, owner

> "The service is second to none."

[See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___7085636)

CG

Caleigh G.

Patient Care Coordinator

> "I appreciate its intuitive design, easy integration with existing systems, and customizable features."

[See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6689342)

NT

Nicole T.

Owner, Physical Therapist

> "I wouldn't recommend them for smaller practices."

[See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6857508)

KB

Karli B.

Physical therapist

> "The pre charting feature is helpful to prepare for evals."

[See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6537922)

JM

Jennifer M.

Insurance Verification Prior Authorization Specialist

> "The frequent upgrades that result in the software crashing"

[See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6731630)

MD

Monica D.

Scheduling Manager

> "There are a few small things that could be better but it's a solid system that works well for us."

[See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6804474)

MP

Meredy P.

Owner and Founder

> "This has lead to an extreme amount of extra work and stress for me as the owner to try to work to reimburse and make..."

[See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6019983)

James B.

Owner, Physical Therapist

> "Great support."

[See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___7062048)

MP

Meredy P.

Owner and Founder

> "Alec was dismissive and continued to blame me for the issues and his first contact with me was almost 6 months into our..."

[See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6019983)

MD

Monica D.

Scheduling Manager

> "It helps keep things organized and has definitely made our day to day smoother."

[See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6804474)

MP

Meredy P.

Owner and Founder

> "They keep saying this happened a lot in my previous system which is just simply not true."

[See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6019983)

KA

Kevin A.

Physical Therapist

> "We've been using Prompt EMR for over a few years now in our outpatient physical therapy clinic, and the experience has..."

[See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6804379)

MP

Meredy P.

Owner and Founder

> "Exacerbating, time-consuming, expensive and anxiety-provoking."

[See full review](https://www.capterra.com/p/197381/Prompt/#Capterra___6019983)

[View Reviews](https://www.capterra.com/p/197381/Prompt/reviews/)

## User interface

4.79 (507)

[Prompt](https://www.capterra.com/p/197381/Prompt/)

4.76 (51)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Jane

Top features

30/34

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   API
-   Appointment Management
-   Assessment Management
-   Automated Scheduling
-   Billing & Invoicing
-   Calendar Sync
-   Charting
-   Claims Management
-   Confirmations/Reminders
-   Customer Database
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Electronic Payments
-   EMR/EHR
-   Exercise Library
-   For Physical Therapy
-   Generative AI
-   HIPAA Compliant
-   Insurance Management
-   Multi-Location
-   Patient Portal
-   Practice Management
-   Progress Notes
-   Progress Tracking
-   Reporting/Analytics
-   Scheduling
-   SOAP notes
-   Treatment Planning

[See all features](https://www.capterra.com/p/178984/Jane-App/#features)

Prompt

17/34

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   API
-   Appointment Management
-   Assessment Management
-   Automated Scheduling
-   Billing & Invoicing
-   Calendar Sync
-   Charting
-   Claims Management
-   Confirmations/Reminders
-   Customer Database
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Electronic Payments
-   EMR/EHR
-   Exercise Library
-   For Physical Therapy
-   Generative AI
-   HIPAA Compliant
-   Insurance Management
-   Multi-Location
-   Patient Portal
-   Practice Management
-   Progress Notes
-   Progress Tracking
-   Reporting/Analytics
-   Scheduling
-   SOAP notes
-   Treatment Planning

[See all features](https://www.capterra.com/p/197381/Prompt/#features)

### Recognition

Jane is recognized as a top-rated tool in 3 Capterra Shortlist reports

No recognitions have been awarded to Prompt

### Deployment & support

Jane

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Prompt

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Jane

-   By Jane Software
-   Located in Canada
-   Founded in 2014

Prompt

-   By Prompt Therapy Solutions
-   Located in United States
-   Founded in

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