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Any organisation looking to deliver online exams and/or courses - from startups, to scaling businesses, to Enterprise clients. With hands-on, ongoing support from our experts, you can launch quickly.
Educational Facilities
Their platform is excellent and i highly recommend it, its the service I get from [sensitive content hidden] and the team that i love.
Lack of Hot spot or drag and question and answers.
The platform is rapidly improving with more features and improved User/Admin Interfaces. Easily the best Learning Platform I have worked with or interacted with as a Student.
There is inherent lack of end-user integration, common to all on-line courses.
Always extremely helpful and happy to go that extra mile. They really have managed to take their technology to the next level with their amazing service.
Synap: the constant certainty in an uncertain strange world.
Intuitive student user-experience and high quality on-boarding. Outstanding support for customising the platform for our use in a pilot study.
Occasionally it may take time for requests to be fulfilled but this is only a slight annoyance, the standard at which they are fulfilled completely outweighs the negative of this.
This is the first kind of product which fulfills all the requirements which an academician wishes for.
The process of preparation of exam is a lengthy one and when forget one item you must restart from early begining. Obtaining item analysis for each block and for males and females alone is difficult.
Excellent well designed software to use ideally for large institution with a good interference and quality rapid support staff.
The proctors did not get the authentication message on their mobile to start the exams. This problem should be solved.
An overall experience, it has different kinds of test questions, the perfect layout of the exam questions, and the ability to shuffle in options and exam items.
There’s no frequent updates for the application.
This is very user friendly and secure application.
Speaker 1: I'm Elise, technical trainer at a 200-person company and I rate Synap five stars. Before Synap, we were using Brainshark and it worked fine for our internal training, but I do technical training and in order to have a technical certification program, we really need timed tests to show fluency in our program. And our previous program wasn't able to do that, but Synap was able to do that plus more. We chose Synap because it had all of the features that we wanted. One extra bonus was that Synap comes with 24/7 support, where I can just really quick chat someone and say, "Hey, this looks weird, or how do I do that?" And I almost immediately get an answer maximum within 24 hours. So I've absolutely loved the support that we get with it, plus being able to distribute materials to my trainees as well as distribute exams to them quickly, efficiently, and it's easy for them to use as well. The UI is simple from an admin side as well as from an end user side. Getting started with Synap was really, really simple. I think it took us a grand total of 15 minutes to get it up and running once we got it purchased. So we got it purchased, got it set up, and the bulk of the setup was just me moving my materials into Synap, which luckily we could do all through imports. So as long as I had everything in a spreadsheet, which I already did, I could quickly import all of my test questions. I had a whole bunch of videos that I quickly uploaded and we were good to go. So compared to other softwares I've worked with, it was very, very fast to get going. The advice that I would have is to make sure that you check out both the collections as well as the courses because it did have two different ways that you can distribute your materials. We ended up going with collections. Courses probably work better for some people, but honestly it has been so easy to get going with Synap that if you're looking for something that is quick and simple from both an admin and an end user side and something that has timed exams and a lot of features with those exams, like being able to pull from buckets of questions, I would definitely look at Synap.
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