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Synap vs DigiAssess: Which is a better fit?

Updated on December 10th, 2024
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Summary
Features in Exam
48
Best performer
50
  • Certification & Licensing
  • Course Authoring
  • Customizable Branding
41
50
  • Customizable Fields
User satisfaction
4.8
User reviews30
Ease of use
4.7
Functionality
4.7
Value for money
4.9
Customer support
5.0
4.6
User reviews26
Ease of use
4.7
Functionality
4.8
Value for money
4.8
Customer support
4.8
Price starts from
/user
Monthly subscription
Free version
Free trial
--
Yearly subscription
Free version
Free trial
Best for

Any organisation looking to deliver online exams and/or courses - from startups, to scaling businesses, to Enterprise clients. With hands-on, ongoing support from our experts, you can launch quickly.

Educational Facilities

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Elise M
Technical Trainer
5.0

Speaker 1: I'm Elise, technical trainer at a 200-person company and I rate Synap five stars. Before Synap, we were using Brainshark and it worked fine for our internal training, but I do technical training and in order to have a technical certification program, we really need timed tests to show fluency in our program. And our previous program wasn't able to do that, but Synap was able to do that plus more. We chose Synap because it had all of the features that we wanted. One extra bonus was that Synap comes with 24/7 support, where I can just really quick chat someone and say, "Hey, this looks weird, or how do I do that?" And I almost immediately get an answer maximum within 24 hours. So I've absolutely loved the support that we get with it, plus being able to distribute materials to my trainees as well as distribute exams to them quickly, efficiently, and it's easy for them to use as well. The UI is simple from an admin side as well as from an end user side. Getting started with Synap was really, really simple. I think it took us a grand total of 15 minutes to get it up and running once we got it purchased. So we got it purchased, got it set up, and the bulk of the setup was just me moving my materials into Synap, which luckily we could do all through imports. So as long as I had everything in a spreadsheet, which I already did, I could quickly import all of my test questions. I had a whole bunch of videos that I quickly uploaded and we were good to go. So compared to other softwares I've worked with, it was very, very fast to get going. The advice that I would have is to make sure that you check out both the collections as well as the courses because it did have two different ways that you can distribute your materials. We ended up going with collections. Courses probably work better for some people, but honestly it has been so easy to get going with Synap that if you're looking for something that is quick and simple from both an admin and an end user side and something that has timed exams and a lot of features with those exams, like being able to pull from buckets of questions, I would definitely look at Synap.

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Synap

Top Features
48/50
  • Customizable Fields
  • Customizable Templates
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Assessment Management
  • Automated Proctoring
  • Automatic Grading
  • Candidate Management
  • Certification & Licensing
  • Content Library
  • Content Management
  • Course Authoring
  • Customizable Branding
  • Customizable Questions
  • Customizable Reports
  • Data Import/Export
  • Email Alerts
  • Email Reminders
  • Learning Management
  • Lock Down
  • Mobile Access
  • Monitoring
  • Multi-Language
  • Offline Tests
  • Online Tests
  • Performance Management
  • Progress Reports
  • Question Branching
  • Question Library
  • Quizzes
  • Randomization
  • Real-Time Monitoring
  • Real-Time Reporting
  • Registration Management
  • Reporting/Analytics
  • Reporting & Statistics
  • Scheduling
  • Secure Data Storage
  • Self-paced Learning
  • Single Sign On
  • Skills Assessment
  • Student Management
  • Student Portal
  • Surveys & Feedback
  • Test Scheduling
  • Third-Party Integrations
  • Time Limits
  • Weighted Questions
See All features
Hide Exam Software Features -

DigiAssess

41/50
Show Exam Software Features +

Synap

  • Best Value Exam
    Software (2023)

DigiAssess

--

Synap
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
DigiAssess
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Synap
  • By Synap
  • Located in United Kingdom
  • Founded in 2017
DigiAssess
  • By Digival
  • Located in India
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