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B2B SaaS companies
Product, UX, Product Marketing and Customer Success teams.
We had help from their clear documentation and their awesome support. Highly recommend trying it out to see if it fits your business.
Now I get everything in one place. I know which customer to contact, what their problem is, I have their conversation history and I know when they need an upselling and what features they use more.
Our sales team saves a lot of time and gets much better results. From segmenting to targeting and automated outreach it is a great tool that I recommend.
In cases where they had to call us it was just starting off on the wrong foot.
My overall experience is great. Aside from being a good product at a reasonable price, their customer service is very good.
No one report or dashboard to see all stats in one place.
If you're a data geek like me, who likes to get your data fix quick, go at it deep, and. Then know exactly which action is the best one to take, I'm not saying this software is.
No more sheets - now we automate and get detailed reports.
User friendlyness and ease to use was good in the beginning, and it’s going from great to amazingly simple.
Mediocre software that didn't provide my business with any real value and it was a pain to cancel.
Easy enough that it is fast and pretty easy to get started, but powerful enough that once you pop the hood and start looking at what you can do you will be impressed.
Price is outrageous and customer service is awful.
User personalization/data customization which makes user onboarding seamless to your app. Great and fast support team which is one of my definitive lines for having a great product experience.
It can sometime get a little confusing, I think that there is a bit of a learning curve.
Userpilot is great, the software helps our customers better understand our platform and the possibilities it brings.
At high loads, there was a slight lag. But I suspect that will be fixed soon.
Atour: Hi, I am Atour. I'm an analyst from [inaudible 00:00:05] Education and Research International. I give five out of five for Userpilot. Before using Userpilot, I use Microsoft Clarity, but I found Userpilot is very user-friendly for using me. It has an excellent interface, which enables me to deliver the exact message that I want to deliver to my prospective visitors, teammates, and others. In addition to building a layer of communication with our customers to keep them informed of the new features of our [inaudible 00:00:54], it is crucial to give them a comprehensive onboarding experience to assist them in using our product and service. Actually, Userpilot is an awesome platform for me and also for my organization. That's why I choose it. Actually. I can design the ideal onboarding process for our users thanks to Userpilot's comprehensive offering of essential onboarding events. Actually, the other thing is that Userpilot's customer services is excellent. That's why it is very helpful for me. Actually, it is easy to set up and use Userpilot. Actually, since it is easy to set up, I think anyone can use it. And sometimes you may face some problem. Perhaps it may be difficulty facing. You can stop facing any difficulties. You can typically contact with their customer service. Their customer service is awesome and hope your problem will solve. So the prospective users can use Userpilot without any hesitation.
Custify
Top FeaturesUserpilot
Custify
Userpilot
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