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Web-based applications aiming to improve adoption, conversion and retention by effectively onboarding users and demonstrating the product's value. Our platform is AI-powered for maximum efficiency.
Product, UX, Product Marketing and Customer Success teams.
I also had a very good experience with the customer support. The people are very responsive, competent and very friendly.
I would say i struggle initally to use this software but this is because i have never used a product onboarding app before.
They answer in minutes and really take care of understanding your business problemas and thinking on creative ways to solve them. Really really amazing service.
For instance, I'll finish a micro walkthrough which should trigger another walkthrough, but it takes 15 seconds or so before the next one starts up.
Product Fruits software is easy to pick up. What impress me is the outstanding customer service.
CSS selection for hints can be tricky sometimes.
The customer service has been absolutely fantastic and even expedited the introduction of supporting group attributes for the checklists which has been a real godsend for us.
However, given the competitive pricing and the offerings of other products on the market, this remains a minor inconvenience.
User friendlyness and ease to use was good in the beginning, and it’s going from great to amazingly simple.
Mediocre software that didn't provide my business with any real value and it was a pain to cancel.
Easy enough that it is fast and pretty easy to get started, but powerful enough that once you pop the hood and start looking at what you can do you will be impressed.
Price is outrageous and customer service is awful.
User personalization/data customization which makes user onboarding seamless to your app. Great and fast support team which is one of my definitive lines for having a great product experience.
It can sometime get a little confusing, I think that there is a bit of a learning curve.
Userpilot is great, the software helps our customers better understand our platform and the possibilities it brings.
At high loads, there was a slight lag. But I suspect that will be fixed soon.
Atour: Hi, I am Atour. I'm an analyst from [inaudible 00:00:05] Education and Research International. I give five out of five for Userpilot. Before using Userpilot, I use Microsoft Clarity, but I found Userpilot is very user-friendly for using me. It has an excellent interface, which enables me to deliver the exact message that I want to deliver to my prospective visitors, teammates, and others. In addition to building a layer of communication with our customers to keep them informed of the new features of our [inaudible 00:00:54], it is crucial to give them a comprehensive onboarding experience to assist them in using our product and service. Actually, Userpilot is an awesome platform for me and also for my organization. That's why I choose it. Actually. I can design the ideal onboarding process for our users thanks to Userpilot's comprehensive offering of essential onboarding events. Actually, the other thing is that Userpilot's customer services is excellent. That's why it is very helpful for me. Actually, it is easy to set up and use Userpilot. Actually, since it is easy to set up, I think anyone can use it. And sometimes you may face some problem. Perhaps it may be difficulty facing. You can stop facing any difficulties. You can typically contact with their customer service. Their customer service is awesome and hope your problem will solve. So the prospective users can use Userpilot without any hesitation.
Product Fruits
Top FeaturesUserpilot
Product Fruits
Userpilot
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