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EverGenius provides simple solutions for service-based businesses who need to capture, connect, convert and WOW their customers.
Service providers of all kinds — including consultants and agencies, coaches and advisors, and personal and professional service providers — trust Ontraport to achieve more growth with less work.
Aside from my personal benefits, its amazing for my clients too, they all love it and the best part is that I get the PRAISE, haha.
How hard it is to work with, it is very confusing, I could never log on to the account, the list is endless.
We love it and has improved the perceived and actual value of our agency in the work that we do for our clinics.
Software could not keep up with our clinic needs (size), often ran slow, wasn’t easy to navigate through customers, messaging was complicated. Automatic emailing was confusing.
Also able to build a website through the platform. It also shifts the cost of these tools that an agency owner would need to the client, which is nice, and more profitable for the agencies.
It is the perfect scoreboard between an agency owner and the client. It gives all important stats, your pipedrive, your recorded calls - even 2-way text messaging within the platform.
Ontraport is very functional, the email marketing campaigns work super well, the delivery is great and the automations are very good.
Check out before you buy whether it can be amended for the country you are in. I am stuck in it now, with work arounds that are really annoying.
I really like the hands on customer service, we have had multiple "how to" conference calls that were extremely helpful. I also like the easy, clean templates.
Email campaigns were difficult to execute. Just a long laundry list of problems.
Their support is something out of this world. Congrats on that because along with a good developed all-in-one solution, they can answer fast and reliably.
However, as we looked back through the first few weeks of use, we found there were additional charges nearly weekly. When we asked what these were and why they told us we were over our sending limit.
It's super powerful and has a lot of extensions via Zapier. The live chat contact support is AWESOME.
Also, when comparing competitors, it's not apples to apples. Ontraport's major competitor charges additional monthly costs for elements that are included in Ontraports pricing.
Andra V.: Hi, my name is Andra and I'm a business owner and I would rate Ontraport four out of five. And for more reviews like this, you can click the link below. Before Ontraport, we were actually managing our leads with Google Sheets and it was just really, really messy. So we knew we had to implement a CRM email marketing solution to tidy it all up. So we started doing research and then we actually tried Keap first by Infusionsoft. And unfortunately that software didn't work for us. It just didn't have the capabilities that we needed and there was a lot of limitations. So then I thought of Ontraport that I had used at a previous company that I worked for years ago. And I just saw that they had developed so many new features that were really relevant to us and we've been using them ever since. So the reason why I chose Ontraport was because we were looking for a CRM solution that also had an email marketing component and had some basic automations built in. So what we were really looking for was a way that our leads could come into a system and they could get automated email sequences, automated SMSs, and then we could assign tasks really easily to the sales team so they could follow up on leads. And I just really liked that Ontraport was an all-in-one solution and we weren't a super technical team at the time. So we needed something that we can just kind of intuitively learn and use. And I really love that Ontraport is so customizable and it just made the whole process really easy to set up and continue to use. Getting started with Ontraport was super easy. There wasn't that much training that needed to be done. I had one onboarding call with them and then I just set it up myself and reached out to their support when I needed some help. And their support was fantastic. I think at one point I literally was calling one of the support team members, bestie, because he was just always on there helping me. And it just helped us set it all up with how we needed it too and from there it's been all good. I would say if you are considering using Ontraport, at the end of the day, it's a software and a software really needs proper thought put into it in terms of how it's going to be set up. So I think you can't expect any software these days that it's just going to be an out of the box solution. I think set up, a week or two to really put some thought into what you want to get out of the software and how you want to structure your business processes around the software, and then build that into Ontraport.
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