---
title: "Compare PayPal Commerce Platform vs PayPal 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare PayPal Commerce Platform and PayPal based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/179252-207944/PayPal-Checkout-vs-PayPal"
page_type: "comparison"
language: "en"
---

# PayPal Commerce Platform vs PayPal Features and Cost Comparison

Last updated September 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

PayPal Commerce PlatformPayPal2/4 selected

[PayPal Commerce Platform](https://www.capterra.com/p/179252/PayPal-Checkout/)[4.6 (499)](https://www.capterra.com/p/179252/PayPal-Checkout/reviews/)

[PayPal](https://www.capterra.com/p/207944/PayPal/)[4.6 (26,663)](https://www.capterra.com/p/207944/PayPal/reviews/)

[## PayPal Commerce Platform](https://www.capterra.com/p/179252/PayPal-Checkout/)[4.6 (499)](https://www.capterra.com/p/179252/PayPal-Checkout/reviews/)

Starting Price

$0.01

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.6

Customer Service

4.1

Reviews Sentiment

Based on [499 reviews](#user-reviews)

Positive

467

Neutral

23

Negative

9

[## PayPal](https://www.capterra.com/p/207944/PayPal/)[4.6 (26,663)](https://www.capterra.com/p/207944/PayPal/reviews/)

Starting Price

$0.29

Value-for-Money

4.5

Functionality

4.6

Ease of Use

4.6

Customer Service

4.2

Reviews Sentiment

Based on [26,663 reviews](#user-reviews)

Positive

25,055

Neutral

1,076

Negative

532

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## Summary

* * *

Key features rated by users

Features selected based on 24,065 reviews from payment processing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Data Security

4.5

Online Payments

4.6

Payment Fraud Prevention

NA

Debit/Credit Card Processing

NA

Expense Tracking

NA

100%Fit

High performer

Feature ratings

Data Security

4.6

Online Payments

4.7

Payment Fraud Prevention

4.5

Debit/Credit Card Processing

4.5

Expense Tracking

3.9

User satisfaction

User satisfaction

4.6

User reviews[499](https://www.capterra.com/p/179252/PayPal-Checkout/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.5

Customer support

4.1

User satisfaction

4.6

User reviews[26,663](https://www.capterra.com/p/207944/PayPal/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.5

Customer support

4.2

Price starts from

Price starts from

$0.01Not provided by vendor

-   Free version
-   Free trial

Price starts from

$0.29Other, Not provided by vendor

-   Free version
-   Free trial

Best for

Best for

Whether you're a small business, ecommerce platform, marketplace, enterprise, or developer, PayPal Commerce Platform offers what you need to run your business and help it grow.

Best for

PayPal caters to small business, eCommerce platforms, marketplace, enterprises, or developers and offers payment processing solutions.

## User reviews

Pros & cons

MD

Mackenzie D.

Founder

> "I like the additional features that they roll out such as PayPal cash for customers that they can use at your store, the customer will..."

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___7067693)

Ryan P.

Owner

> "The two and a half percent fee really eats into your profit if you are doing larger transactions."

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___7033505)

RD

Ruth D.

Designer

> "It’s a payment platform that allows me to accept customers payments online, on app or in store."

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___7116589)

William C.

manager

> "Can be as nosey about what the purchases are of, like the credit card companys. "

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___7054171)

RD

Ruth D.

Designer

> "I can manage it all in one place and have the icon on my website."

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___7116589)

Ryan P.

Owner

> "Thousands of dollars equals hundreds in fees."

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___7033505)

MD

Mackenzie D.

Founder

> "More importantly, I also like that I was able to customize my PayPal home screen to align with my branding."

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___7067693)

Shola O.

Internship

> "However, their services like receiving of payment is not available to people in my home country, Nigeria."

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___6095906)

JB

Jennifer B.

Owner

> "I appreciate that PayPal Commerce allows customers the ability to pay easily for products or services rendered."

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___7042285)

MB

Meghan B.

Owner

> "Not worth paying for. Since they disconnected their own payment processing and use an outside company it's more difficult to use."

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___6143877)

Ryan P.

Owner

> "I especially like saving up crypto over time on the platform, treating it almost like a savings account."

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___7033505)

TI

Terriyanna I.

Volunteer Support

> "Your account can be suspended for months without any explanation, it takes days to contact customer support, a lot of people do not like..."

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___4802921)

MD

Mackenzie D.

Founder

> "I like that I was able to integrate PayPal into my Shopify account."

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___7067693)

ZC

Zhulieta C.

administrativo

> "A month had made a copra over the internet with payment paypal discount the money and did not pay the purchase, it takes 40 days to refund..."

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___4655548)

TM

Tholang M.

Owner

> "They provides us with history on our transactions, which is good for tracking and analyzing sales over time."

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___5039919)

Melissa T.

Associate

> "Like most PayPal branches, customer service leaves a lot to be desired."

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___6034305)

TB

Tony B.

Owner

> "It’s easily available on several different sites and platforms."

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___7068854)

CC

Carissa C.

Teacher

> "Add more features or ways to secure funds and bank accounts because, honestly, at first, I was hesitant to link my bank account."

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___4290677)

AC

Amine C.

Farmer Operator in Crop Production

> "The trust associated with the PayPal brand helps boost customer confidence and conversions"

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___6599333)

BJD

Brix Jasper D.

Account Executive

> "Some delays of payment somebody and bugs"

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___6332116)

TB

Tony B.

Owner

> "They also have a credit service that is convenient."

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___7068854)

YH

Yahya H.

Student

> "The biggest problem for me is the energy put into the modules used to make you use the PayPal service (pay, fund your account, etc.). And..."

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___3484806)

EK

Elena K.

Teaching Assistant

> "Paypal is a great commerce platform for making payments to different companies, small business owners and has a great customer service team."

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___6058911)

BB

Benjamin B.

Owner

> "sending funds of $100 to my daughters for New Years, i attempted to send funds $100 to my other daughter, but was declined, so concerned i..."

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___3280727)

James G.

Marketing Specialist

> "Overall, PayPal is a trustworthy and efficient payment solution."

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___7096943)

Moustafa Medhat A.

Student

> "I don't like that I can't change my address or Paypal's country. When moving from one country to another, I need to open a new Paypal account..."

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___3306629)

RK

ROLIES K.

MANAGER

> "Very diverse, can be used in a lot of different countries as well"

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___6608230)

OS

Obrian S.

Surveyor

> "What I really don’t like about PayPal which I think they should fix is that sometimes when am sending money to it’s not showing my card..."

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___3292995)

JB

Jean B.

Training Specialist

> "It integrates with a wide array of websites and makes payment processing a breeze and very secure"

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___6329516)

KS

Kristina S.

Freelancer

> "There is no special cons, except for one and that is that Paypal mobile application is still not enabled in my country, so I have to log in..."

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___3580891)

CT

Cosmin T.

Welding Engineer

> "PayPal offers the option to link your bank account with your paypal account, allowing you to transfer funds from your paypal balance to your..."

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___4260107)

Alejandro R.

Environmental engineer

> "We have also noticed that the commissions that PayPal receives are a little higher than other payment gateways. And finally, what has caused..."

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___3316149)

Houyamne A.

UI Designer

> "It helps us to create and easily manage invoices, make payments, and accept payments in different installments."

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___4929875)

Luis S.

TRADE MARKETING TRAINEE

> "I did not like when the app did not recognize my credit/debit cards for some reason. When that happens to me, I do not know what to do as I..."

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___3460786)

TB

Tony B.

Owner

> "Great service."

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___7068854)

MNB

Mohd Nubli B.

Lecturer

> "This limits the payment options available to customers."

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___4629209)

Houyamne A.

UI Designer

> "The most amazing phase of it is that it supports recurring billing, helps us to better manage risks, and overall; onboards customers."

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___4929875)

FE

Ful E.

Accountant

> "Most countries in Africa are restricted from sending money money but can only receive."

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___4777731)

ST

Senthamizhkaviya T.

NA

> "I like that it gives timely updates on each step of the process to my email. "

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___6475481)

JN

Jessica N.

Accounting Assistant

> "What I like least is that when I open the app on my cell phone, in addition to the digital one, it also asks me to confirm the device by text..."

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___3552936)

SB

Sunil B.

Customer Service Consultant

> "Overall, a great payment gateway that is very secure and user friendly."

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___6658310)

MM

Misty M.

Co-owner

> "Even if the sender of the money calls customer support and verifies the transaction you are still stuck waiting the 7 business days."

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___3252591)

Shola O.

Internship

> "I can make payments for good and services worldwide."

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___6095906)

Gary G.

Marketing Director

> "Sometimes payments are withheld as a security measure, this can certainly affect the performance of a secure transaction as it can slow down..."

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___3184826)

RM

Richard M.

None

> "I love PayPal because their lot to do even making money online for PayPal cash"

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___6483264)

PA

Pascal A.

Freelancer

> "Sadly, what I dislike is the transactions fees are a bit high. And I think the PayPal bots are 'overly sensitive' thereby disabling people's..."

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___3814618)

MT

Martin T.

Designer

> "Fast and secure payment solution, which works well for businesses and between international banks and credit cards."

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___4291711)

JJ

Jane J.

Analista de Marketing Digital

> "In my paypal account in japan I also couldn't register my bank, there are only a few banks available that I don't use."

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___3182933)

VR

Verified Reviewer

Financial Analyst

> "PayPal is eas to use, safe, and very fast. When they say 2-3 days, it's usually overnight. If you have a small business, and want to set p..."

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___4255966)

ED

Evandro D.

CEO

> "The only thing lacking in my humble opinion is the ease with which in Brazil the competitor has Pagseguro or Mercado Livre to be able to pay..."

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___3483436)

ZC

Zhulieta C.

administrativo

> "I like the speed in transfers, I like the speed in the payments of purchases that I usually make online."

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___4655548)

JL

Johnny L.

Customer Service Representative

> "receipt can be edited and money and account can be hacked by the hackers."

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___3412491)

CS

Charles S.

Owner

> "Easy and efficient way to manage your regular transactions."

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___6334824)

VR

Verified Reviewer

Realtor

> "Lately, I have had every payment held for 21days simply because it's a virtual product, and customer support hasn’t been helpful at all."

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___3326690)

Houyamne A.

UI Designer

> "Paypay commercial platform helps us to accelerate business growth and deliverables."

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___4929875)

MM

Misty M.

Co-owner

> "If you receive or send money over a certain amount they will put it on hold for 7 business days."

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___3252591)

Houyamne A.

UI Designer

> "The Paypal commercial platform helps us to go beyond just simple payment collection."

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___4929875)

Lunga K.

CEO

> "Many banks in my country doesn't support PayPal and that gives me challenges always with withdrawals."

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___3414749)

ST

Senthamizhkaviya T.

NA

> "Easy to transfer and accept money, at one click. "

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___6475481)

KC

Kim C.

Nurse

> "I seemed to just get automated responses."

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___4653940)

FK

Fortunate K.

Owner

> "The interface is simple and straight to the point, which I like. And copying code to your website is not a tedious task."

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___4475188)

VR

Verified Reviewer

Career Coach, Counselor and Art\_Therapist

> "When transferring money to the bank account, the service costs are high, in my opinion."

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___3460702)

VR

Verified Reviewer

Owner

> "I love PayPal and use it daily it’s great for sending and receiving money and invoices and things"

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___4804273)

KB

Kumar B.

CEO

> "There is no reliable international payment option in Nepal other than PayPal."

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___3374322)

AD

Agatha D.

Revender

> "possibility to work with different currencies, management report to help, low fees."

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___4294506)

Peter U.

Sales man

> "I became unhappy when I couldn't withdraw in my local currency NGN to my naira bank account. And I found it hard linking my NGN master..."

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___2811813)

MNB

Mohd Nubli B.

Lecturer

> "It has over 200 million active users worldwide, making it ideal for selling products or services internationally."

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___4629209)

WP

Wasim P.

Private Tutour

> "Despite PayPal being easy to use, the biggest drawback for me is the fee charged by the company to receive funds from someone else."

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___3475370)

AN

Alison N.

Teacher

> "I feel safer using PayPal for online purchases, especially if it's somewhere I will only order once from."

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___4897617)

WS

William S.

artist

> "There are huge fees for chargebacks with Paypal."

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___3222044)

SA

Sadeq A.

Engineering computer

> "It is the ease of dealing with profitable sites, as well as its global spread, and the simplicity of its design, as well as linking the..."

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___3428942)

SL

Sally L.

Law Student

> "Sometimes I am unable to see the actual cost of my order because the Paypal total doesn't apply the retailer's coupons that I have added to..."

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___2519055)

CT

Cosmin T.

Welding Engineer

> "Money sent to us from other countries can be received immediately and without any delays."

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___4260107)

VR

Verified Reviewer

Animal caretaker

> "Specifically, the setup, in general, can be somewhat a challenge if not tech-savvy, I've had some associates have some basic questions."

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___3618681)

YE

Youssef E.

freelancer

> "The reasons why I like this web payment company are first, facilitates users to send and receive money to business associates, friends,..."

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___3331228)

Pius S.

Managing Director

> "Withdrawal time and customer support response could do better."

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___3360344)

César C.

Computer engineer

> "It is the service in which I keep my money, that says it all, it is an application that gives me security and confidence, I think that is the..."

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___3455775)

JG

Juan G.

Sales Manager

> "It needs to improve in terms of time, many times the waiting time for a refund is very long and the customer service response is not the best."

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___2940627)

ZC

Zhulieta C.

administrativo

> "In general I like to use paypal has helped me on a day-to-day life in online shopping and sales"

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___4655548)

ST

Sean T.

packer

> "What I did not like about the software was the limited seller protection."

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___3358743)

FK

Fortunate K.

Owner

> "The interface is simple and straight to the point, which I like. And copying code to your website is not a tedious task."

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___4475188)

LF

Laurie F.

Finance & Office Manager

> "It's not intuitive how to request your money once someone has sent it to you."

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___2962381)

SA

Sadeq A.

Engineering computer

> "It is the ease of dealing with profitable sites, as well as its global spread, and the simplicity of its design, as well as linking the..."

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___3428942)

VR

Verified Reviewer

Animal caretaker

> "Specifically, the setup, in general, can be somewhat a challenge if not tech-savvy, I've had some associates have some basic questions."

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___3618681)

AP

Anders P.

Writer

> "The visual scheme of both the online website and mobile application are incredibly easy to both look at and understand."

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___3273204)

Sébastien G.

Developer

> "I found that despite being a world class company, the overall UX and developer experience was bad."

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___2816063)

JB

Julie B.

Sales Specialist

> "The GUI is great and the platform has been around for years and it is a trusted software/brand."

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___3311122)

Melissa T.

Associate

> "Like most PayPal branches, customer service leaves a lot to be desired."

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___6034305)

MD

Mackenzie D.

Founder

> "I like that I was able to integrate PayPal into my Shopify account."

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___7067693)

Pius S.

Managing Director

> "Withdrawal time and customer support response could do better."

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___3360344)

PA

Pascal A.

Freelancer

> "What I like most is that PayPal Commerce is that it is easy to integrate - I literally installed it in my online shop in minutes."

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___3814618)

DF

Douglas F.

PhD Candidate

> "The customer service is a bit slow sometimes/."

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___3350419)

SM

Samba M.

Marketing

> "Yes the product's is easy to use and fast however I'm glad to be here"

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___5029008)

JL

Jilong L.

Senior Software Engineer

> "I feel disappointed with PayPal's customer service."

[See full review](https://www.capterra.com/p/179252/PayPal-Checkout/#Capterra___3812459)

[View Reviews](https://www.capterra.com/p/179252/PayPal-Checkout/reviews/)

Melanie M.

Coach

> "The free version gives me plenty of options, including creating a custom PayPal.me link which makes sharing my business with others even easier. Whenever I've needed to reach out to..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129143)

VR

Verified Reviewer

Founder and Principal

> "In using the debit card, or if you use it as a bank account, it will sometimes randomly decline transactions (which can be super embarrassing), and even make transfers seem impossible..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7145449)

CD

Cody D.

Performance Head

> "Paypal easily adds my bank account and make secure payment using the email and the otp , even after i do my payment i got the invoice receipt over the email which is so useful for me."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7181696)

BZ

Briana Z.

Art Instructor

> "Accessing PayPal statements for PayPal Credit can be tricky- the bug is the page often won't load and the site encounters issues and error messages when trying to download statements."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7166632)

SR

Shawn R.

Graphic Design - Art and Creative Direction

> "Fast payments received from international clients, simple interface for creating professional invoices, reassuring security for transactions, handy mobile app for tracking payments on the..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7200986)

Deepeshkumar G.

Techno Functional Consultant

> "QR scanning facility is not available in my region and the international money transfer takes 24 hours hold in paypal account."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7148059)

NW

Nathaniel W.

Chef and Bartender

> "PayPal used to provide a lot of efficient money moves as far as quicker payments and efficient execution through apps that allow you to buy things such as plane tickets, hotels concerts,..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7199294)

Bruno M.

Sales Executive

> "Another disadvantage of PayPal is that it might limit the account in case of high sales volume, large transactions, or several failed attempts in a short period of time."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7188234)

VR

Verified Reviewer

Administrative

> "I also like the data managing feature of transaction history where I can review my past receipts and invoices, which helps me in expense management. Whenever I find any glitch like delays..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7186832)

Michelle C.

CEO

> "Some parts of PayPal can be confusing, especially when trying to understand fees, payment holds, invoices, prepaid cards, or why a payment method is not working the way expected."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7179833)

AP

Ashley P.

Founder, Princial Consultant

> "PayPal is a reliable payment solution for businesses that need a convenient way to send payments, receive money, track transactions, and maintain organized financial records."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7174661)

VR

Verified Reviewer

Software Engineer

> "In addition, customer support experiences may vary, and resolving account-related issues can sometimes take a long time. Although PayPal is widely trusted and convenient, these problems..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875)

JE

JoBeth E.

CEO

> "It allows me to send and receive money quickly, manage transactions in one place, and securely pay for goods and services without having to repeatedly enter financial information."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129494)

BB

Bruno B.

Creative

> "Limited Customization: Business tools, specifically in-app invoice customization and reporting, are described as dated or limited."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116070)

Deepak G.

Administrative executive

> "My overall experience with the PayPal is highly positive I would say that PayPal is the central application and portal to get money from most of the international vendors who are ready to..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7189314)

Rabindra K.

Network Security Administrator

> "The biggest drawbacks are the fees that add up quickly—especially the 3-4% currency conversion markup on international payments, the 1.75% instant transfer fee, and dispute charges for..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7055751)

Bruno M.

Sales Executive

> "What is more, PayPal has such advantages as High Security since all the financial data of the user is encrypted, availability in more than 200 international markets and numerous..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7188234)

NC

Nikki C.

permit technician

> "The main downsides of PayPal are the fees, especially for business transactions, and occasional holds on funds that can slow down cash flow."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7139057)

BH

Braden H.

Senior Product Designer

> "The product balances functionality and simplicity well, making payments, invoicing, and expense management accessible for different types of users. While there are opportunities to..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7195378)

SP

Susan P.

CEO-Owner

> "Even when I’m just making normal transactions, it can be frustrating if a payment gets flagged and my funds are temporarily frozen while verification is requested."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7167844)

VR

Verified Reviewer

Software Engineer

> "It has simplified online payments, invoicing, expense management, and record keeping by providing organized transaction data and easy access to payment history."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7184779)

Tony U.

Co-Founder CMO

> "The main downside is that fees can build up over time, and when issues happen, refunds, disputes, or account reviews can sometimes feel slower than expected."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7120000)

Sachin K.

Operations Manager

> "The ease of setup, broad integration support, and trusted reputation make it a practical option for freelancers, e-commerce businesses, and everyday users. While fees and occasional..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7148707)

VR

Verified Reviewer

Data Encoder

> "Additionally, the tendency to "freeze" accounts or hold funds for 21 days during sudden spikes in activity can be a major hurdle for small businesses."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7124768)

CA

Christopher A.

Commercial Director

> "The convenience in terms of the invoicing processes is incredible, and our sales department can easily create and transmit professional payment requests to our foreign distributors of..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116491)

AE

Amrin E.

Marketing Director

> "Occasionally, account reviews or verification requirements can slow down access to funds, which may be inconvenient for businesses that rely on quick cash flow."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7161766)

VR

Verified Reviewer

Software Engineer

> "I especially like the invoicing feature, detailed transaction history, and expense tracking, which make it easier to manage personal and business finances."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7184779)

MM

Mark M.

Owner

> "The fee structure of PayPal can be very high if you don't know how to properly use it, or if you need to convert funds from one currency to another, which it often prompts you to do."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7120131)

MK

MO K.

MD

> "PayPal is a solid, professional platform that makes sending and receiving payments very simple. While the fees are a bit high, the security and global acceptance make it worth using for..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7136550)

VR

Verified Reviewer

Administrative

> "The only thing I dislike about Pay Pal is the app glitches, like data loading issues or getting the payment notifications late."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7186832)

VR

Verified Reviewer

Software Engineer

> "It supports international transactions, making it very useful for freelancers, online businesses, and customers who buy products or services from different countries."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875)

Kabeer Q.

public relations

> "The Fee Tax: Watching $10 to $50 vanish from every major invoice feels painful, especially when competitors offer cheaper bank-to-bank transfers."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7184118)

NO

Nelson O.

Systems administrator

> "I can send money to friends, pay bills, split expenses, and shop online with just my email or phone number, and the app makes everything feel quick and straightforward."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116834)

ET

Eldho T.

battery test tecnication

> "Funds can be held for up to 180 days if a "permanent limitation" is placed, which can be devastating for small business cash flow"

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129999)

PP

Piyusha P.

Customer service

> "I also appreciate the invoicing capabilities, buyer and seller protection features, and seamless integration with online stores and marketplaces."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7168831)

NAGESH B.

Sr Transaction Processing Officer

> "PayPal’s automated security systems are notoriously aggressive. If they detect a "spike" in your sales or a "suspicious" login, they can freeze your balance for 21 to 180 days."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7089433)

NM

Nicole M.

Breeder

> "There are so many different options to use with PayPal, I like that I can connect it with my eBay account and make purchases and it also has the pay later feature."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7155455)

NS

Naveed S.

computer typist

> "Sometimes payments get held or delayed unexpectedly for security reviews, which can slow down cash flow when dealing with tight deadlines."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7189422)

YL

Yasmine L.

Esthetician

> "I like how large PayPal has expanded, it feels like they were originally a payment processor a way to send funds, now I love how they have payment plan options, large loans, and they are..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7132237)

Wills S.

Brand Designer

> "PayPal made international commerce feel local. If you've ever tried to buy something from an independent creator halfway across the world, standard banking can be a nightmare of wire fees..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7182039)

DR

Dave R.

Manager

> "The platform has consistently provided a secure and convenient way to manage payments, with quick transaction processing and dependable buyer protection."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7183065)

EA

Estrella A.

Software Engineer

> "Their customer support chat is often unhelpful, and resolving account bugs or payment issues feels impossible with their automated messaging."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7180023)

DW

Dylan W.

Operations Manager

> "Creating invoices are an absolute breeze because it automatically generates the entire form based on just the payment information you used and submitted."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7184946)

Valery C.

Digital Philanthropy Officer

> "Sometimes it is buggy with payments if you attach gift cards, and it becomes annoying to deal with since payments seems to go through but then don’t."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7177151)

Deepak G.

Administrative executive

> "they only charge the nominal fee of about 4% per transaction and I I have rarely used their customer support services free are easily available and there are no lags in the transfers of..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7189314)

VR

Verified Reviewer

Teacher

> "Also, sometimes the customer support takes a bit longer to resolve account holds or verification issues, which can delay urgent payments."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7159479)

Mai M.

Managing Director

> "The ease of linking your various accounts ands cards allows our clients to make payments without exposing personal financial details with us."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7120918)

VR

Verified Reviewer

Software Engineer

> "Users may face extra charges for currency conversion, cross-border transactions, or receiving payments, which can reduce overall earnings."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875)

SP

Susan P.

CEO-Owner

> "What I like most about PayPal is how it reduces friction in everyday payments. Once my account is set up, I don’t have to repeatedly pull out my card or retype long billing details."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7167844)

Tanya D.

President

> "There were sometimes some glitches when trying to use it since one account was logged it, would not allow that to log out and change to make a payment."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7183841)

NN

Nyasia N.

Assistant Residence Manager

> "PayPal also provides strong security features that help protect personal and financial information, making users feel safe when sending or receiving money."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7191333)

DR

Dave R.

Manager

> "Transaction fees can be higher than some alternative payment platforms, particularly for business transactions or receiving certain types of payments."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7183065)

Sibahle N.

Customer service advisor

> "I love that I can use paypal to receive money from international banks with ease, I can then send that money to my local within minutes"

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7199011)

Jennifer H.

Manager

> "However, higher fees, occasional account holds, and some integration cleanup with QuickBooks Online can be drawbacks."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7142902)

Shivajatkumar G.

Assistant IT OFFICER

> "I also appreciate its global reach, user-friendly platform, fast transactions, and commitment to protecting both customers and businesses from fraud.""

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7187922)

VR

Verified Reviewer

Founder

> "I understand the need for fraud prevention, but the way funds were held and limits were applied felt excessive given that we were already an established ecommerce business."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7154220)

AA

Abdalmeged A.

It engineer

> "Transaction history and invoicing tools are well-organized, making expense tracking straightforward for both personal and business use."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7154507)

VR

Verified Reviewer

CEO

> "In some cases, account limitations or holds on funds may occur without clear or timely communication, which can be frustrating."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7134942)

Yuriy Y.

Owner

> "It provided a secure, widely accepted platform for online payments and cross-border transactions, reducing friction and increasing confidence in everyday financial interactions."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7072314)

Alex M.

CEO

> "The fees for receiving payments via credit card can add up, and customer support can sometimes be slow to resolve disputes."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7177532)

EB

Emma B.

Financial Controller

> "We can easily track and audit all transactions and it integrates with our accounting software leading to quick and accurate reconciliation of accounts."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7084769)

RR

Rhonda R.

Administrator

> "It has too many items that it charges for, too many ways they try to take from users, and too little customer support."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7166187)

VR

Verified Reviewer

Software Engineer

> "PayPal offers a secure and user-friendly payment platform that makes sending, receiving, and managing payments very convenient."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7184779)

VR

Verified Reviewer

Software Engineer

> "The biggest drawback is the transaction and currency conversion fees, which can become expensive for frequent international payments."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7184779)

LL

Lois L.

Office Manager

> "Online businesses may vy for my purchases but I always select companies that use Paypal because I've learned to trust them. When a company uses PayPal they are using a company that..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7070741)

VR

Verified Reviewer

Systems Administrator

> "Some buyers struggled with paying the ‘extra’ goods and services fee for their ‘insurance’ that they had PayPal’s protection if something went awry but it was only a few."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7189235)

ET

Elena T.

CMO ecommerce

> "I personally like that you can easily create a business account in different currencies to create invoices, and it's super easy to integrate with WooCommerce or any other e-commerce..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7165284)

VR

Verified Reviewer

Admin

> "Bugs and Issues: Occasional app glitches like delayed notifications or login issues can disrupt the experience."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7126777)

ET

Eldho T.

battery test tecnication

> "The materials used and how well the item holds up over time. How effectively the product fulfills its intended purpose compared to its advertising. How intuitive and aesthetically..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129999)

NHH

Nguyen H. H.

Deputy Service Manager

> "The customer support response times are not consistent and the customer may not be able to get a response when needed."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7163565)

Alexis L.

Owner

> "I enjoy the ability to invoice from the app effectively and for my customers to get it and submit payment immediately."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7139239)

VR

Verified Reviewer

Software Engineer

> "PayPal is that its transaction fees can sometimes be high, especially for small businesses, freelancers, and international payments."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875)

Abdelrahman A.

Associate Software Developer

> "Whether I am handling payments for custom development projects or managing financial transactions for a retail e-commerce page, PayPal provides a secure and universally trusted platform."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7105211)

Kabeer Q.

public relations

> "Dispute Drama: If you ever have to actually file a dispute, the interface becomes incredibly clinical and bureaucratic."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7184118)

PP

Piyusha P.

Customer service

> "The user interface is intuitive, making payments, refunds, and account management simple even for non-technical users."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7168831)

AA

Anis A.

Software developer

> "PayPal provides a useful pay in 4 options but has no actual customer service for solutions regarding the program."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116929)

RS

Radha S.

Legal Assistant

> "I appreciate how easy it is to send and receive money, link multiple payment methods, and keep clear records of past transactions, which is especially helpful for online purchases and..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7121765)

PS

Peter S.

Backend Developer

> "My account has once be hold for like 21days, I dislike how they freeze account and also the high transaction fees"

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7117323)

RC

Raul C.

Electrician

> "Great experience, I start using it to send or received money on the safetys way, after that paypal include the 4 payments program, that have been so usseful and succesful for me, have..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7075446)

JE

JoBeth E.

CEO

> "Additionally, when issues arise, such as holds or disputes, the resolution process can sometimes feel slow or lack clear communication"

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129494)

SR

Shawn R.

Graphic Design - Art and Creative Direction

> "Fast payments received from international clients, simple interface for creating professional invoices, reassuring security for transactions, handy mobile app for tracking payments on the..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7200986)

BB

Bruno B.

Creative

> "Limited Customization: Business tools, specifically in-app invoice customization and reporting, are described as dated or limited."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116070)

BH

Braden H.

Senior Product Designer

> "The product balances functionality and simplicity well, making payments, invoicing, and expense management accessible for different types of users. While there are opportunities to..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7195378)

Kabeer Q.

public relations

> "Dispute Drama: If you ever have to actually file a dispute, the interface becomes incredibly clinical and bureaucratic."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7184118)

ET

Eldho T.

battery test tecnication

> "The materials used and how well the item holds up over time. How effectively the product fulfills its intended purpose compared to its advertising. How intuitive and aesthetically..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129999)

RS

Radha S.

Legal Assistant

> "Additionally, the interface can feel cluttered, and navigating to specific settings or resolving problems isn’t always intuitive."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7121765)

PP

Piyusha P.

Customer service

> "The user interface is intuitive, making payments, refunds, and account management simple even for non-technical users."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7168831)

MK

Michael K.

President

> "Some features and account options can also be difficult to navigate at first."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7207987)

VINAY P.

Engineer

> "Its wide acceptance across e-commerce websites and integration with many business platforms make it convenient for both personal and professional use."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7177541)

NAGESH B.

Sr Transaction Processing Officer

> "For most, this makes PayPal the "default" for any site they don't 100% trust."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7089433)

DD

Denise D.

Web Consultant

> "The ease of use and the ability to integrate PayPal buttons directly on my website are perhaps the best qualities of this product."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7114205)

LR

Lola R.

Creative Founder

> "Often, the download time on my MacBook Air is really slow, and even refreshing the URL is to no avail."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6657801)

SL

Sai L.

Assistantship

> "The platform is incredibly reliable, and the checkout process is seamless across most websites."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7170052)

SB

Sydney B.

Paralegal

> "The only thing I dislike is when I try and generate a label the website freezes on me."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6689832)

Konstantin P.

seo

> "It also allows to use integrated mendy other CRM systems."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7144577)

GI

Gabriel I.

Founder

> "Also, Paypal business doesn't have many options to integrate easily."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6761274)

DM

Darnell M.

Mentor

> "What I loved most about the PayPal app is the ease of use along with its detailed instructions."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7161692)

VR

Verified Reviewer

Director of Public Relations

> "I wish more people used PayPal, as it sometimes feels like it’s becoming less popular with younger users."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7078455)

YF

Yvon F.

Sales Development Representative

> "What I like most about Paypal is that is very easy to access with and its less hassle too."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7158523)

FL

Faith L.

Therapist

> "It can be difficult to navigate sometimes."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7181864)

MW

Mekailah W.

Owner

> "I mean it is beneficial, rewarding and i can use it for business or personal"

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116337)

Dan M.

president

> "sometimes hard to get in to ."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7184309)

ÁLvaro C.

Deploy Manager

> "It's very easy to use, with a clean interface that isn't cluttered with too much information."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7182139)

Jaquelyn L.

Tech

> "This company has really gone downhill and extremely unhelpful that will waste lots of your personal time"

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116363)

DD

Denise D.

Web Consultant

> "I have been using PayPal since I started my online business and anytime there may be a customer service issue, they easily resolve it."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7114205)

RR

Rhonda R.

Administrator

> "It has too many items that it charges for, too many ways they try to take from users, and too little customer support."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7166187)

VB

Violet B.

Artist Representative

> "Other than not having the ability to speak directly with a human customer service rep now I still enjoy the program a lot."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7137391)

NHH

Nguyen H. H.

Deputy Service Manager

> "The customer support response times are not consistent and the customer may not be able to get a response when needed."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7163565)

Anya C.

Stay at home mom

> "The customer service is great at helping when you have a problem and there is no minimum to how much you have in your account."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7078426)

AE

Andrea E.

Illustrator and Designer

> "It was also hard to get in touch with a customer support agent that wasn't AI, which made communication a lot harder than it needed to be."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7144646)

Cristin H.

Office manager

> "It's a solid essential service with some clear areas that need improvement"

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7179372)

MK

MO K.

MD

> "The transaction fees are a bit high, and the customer support can be slow to respond."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7136550)

[View Reviews](https://www.capterra.com/p/207944/PayPal/reviews/)

## User interface

[PayPal Commerce Platform](https://www.capterra.com/p/179252/PayPal-Checkout/)

4.64 (499)

[PayPal](https://www.capterra.com/p/207944/PayPal/)

4.65 (26,663)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Accounting Integration

207

Important

ACH Payment Processing

150

Important

Activity Dashboard

120

Important

PayPal Commerce Platform

7/50

-   Accounting Integration
-   ACH Payment Processing
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Cash Management
-   Compliance Management
-   Contactless NFC
-   Credit Card Management
-   Credit Card Processing
-   CRM
-   Cryptocurrency Processing
-   Customer Database
-   Customizable Branding
-   Data Import/Export
-   Data Security
-   Data Synchronization
-   Debit/Credit Card Processing
-   Digital Wallet Integration
-   Digital Wallet Payments
-   Discount Management
-   eCommerce Integration
-   E-commerce Integration
-   Electronic Signature
-   Encryption
-   Expense Tracking
-   Fraud Detection
-   Generative AI
-   Gift Card Management
-   In-Person Payments
-   Invoice Management
-   Level 3
-   Levels 1 & 2
-   Loyalty Program
-   Mobile Access
-   Mobile Card Reader
-   Mobile Payments
-   Multi-Currency
-   Multi-Location
-   Multiple Payment Options
-   Offline Access
-   Omnichannel
-   Online Payments
-   Partial Payments
-   Payment Fraud Prevention
-   Payment Gateway Integration
-   Payment Links

[See all features](https://www.capterra.com/p/179252/PayPal-Checkout/#features)

PayPal

Top features

28/50

-   Accounting Integration
-   ACH Payment Processing
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Cash Management
-   Compliance Management
-   Contactless NFC
-   Credit Card Management
-   Credit Card Processing
-   CRM
-   Cryptocurrency Processing
-   Customer Database
-   Customizable Branding
-   Data Import/Export
-   Data Security
-   Data Synchronization
-   Debit/Credit Card Processing
-   Digital Wallet Integration
-   Digital Wallet Payments
-   Discount Management
-   eCommerce Integration
-   E-commerce Integration
-   Electronic Signature
-   Encryption
-   Expense Tracking
-   Fraud Detection
-   Generative AI
-   Gift Card Management
-   In-Person Payments
-   Invoice Management
-   Level 3
-   Levels 1 & 2
-   Loyalty Program
-   Mobile Access
-   Mobile Card Reader
-   Mobile Payments
-   Multi-Currency
-   Multi-Location
-   Multiple Payment Options
-   Offline Access
-   Omnichannel
-   Online Payments
-   Partial Payments
-   Payment Fraud Prevention
-   Payment Gateway Integration
-   Payment Links

[See all features](https://www.capterra.com/p/207944/PayPal/#features)

### Recognition

PayPal Commerce Platform is recognized as a top-rated tool in 1 Capterra Shortlist reports

PayPal is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

PayPal Commerce Platform

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

PayPal

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

PayPal Commerce Platform

-   By PayPal
-   Located in United States
-   Founded in 1998

PayPal

-   By PayPal
-   Located in United States
-   Founded in 1998

## Popular Comparisons

[PayPal Commerce Platform](https://www.capterra.com/p/179252/PayPal-Checkout/)[4.64 (499)](https://www.capterra.com/p/179252/PayPal-Checkout/reviews/)

vs

[Venmo](https://www.capterra.com/p/222572/Venmo-/)[4.73 (9,306)](https://www.capterra.com/p/222572/Venmo-/reviews/)

$0.01

Price

Contact vendor for pricing

4.5

Features

4.6

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/179252-222572/PayPal-Checkout-vs-Venmo-)

[PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,663)](https://www.capterra.com/p/207944/PayPal/reviews/)

vs

[Stripe](https://www.capterra.com/p/123889/Stripe/)[4.60 (3,383)](https://www.capterra.com/p/123889/Stripe/reviews/)

$0.29

Price

Contact vendor for pricing

4.6

Features

4.5

4.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/123889-207944/Stripe-vs-PayPal)

[PayPal Commerce Platform](https://www.capterra.com/p/179252/PayPal-Checkout/)[4.64 (499)](https://www.capterra.com/p/179252/PayPal-Checkout/reviews/)

vs

[Stripe](https://www.capterra.com/p/123889/Stripe/)[4.60 (3,383)](https://www.capterra.com/p/123889/Stripe/reviews/)

$0.01

Price

Contact vendor for pricing

4.5

Features

4.5

4.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/123889-179252/Stripe-vs-PayPal-Checkout)

[PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,663)](https://www.capterra.com/p/207944/PayPal/reviews/)

vs

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[4.63 (3,037)](https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews/)

$0.29

Price

$0/month

4.6

Features

4.5

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/207944-275802/PayPal-vs-Square-Point-of-Sale)

[PayPal Commerce Platform](https://www.capterra.com/p/179252/PayPal-Checkout/)[4.64 (499)](https://www.capterra.com/p/179252/PayPal-Checkout/reviews/)

vs

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[4.67 (2,714)](https://www.capterra.com/p/170278/Square-Payments-Processing/reviews/)

$0.01

Price

Contact vendor for pricing

4.5

Features

4.6

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/170278-179252/Square-Payments-Processing-vs-PayPal-Checkout)

[PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,663)](https://www.capterra.com/p/207944/PayPal/reviews/)

vs

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,529)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

$0.29

Price

$38/month

4.6

Features

4.3

4.6

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/190778-207944/QuickBooks-Online-vs-PayPal)

[PayPal Commerce Platform](https://www.capterra.com/p/179252/PayPal-Checkout/)[4.64 (499)](https://www.capterra.com/p/179252/PayPal-Checkout/reviews/)

vs

[Afterpay](https://www.capterra.com/p/229452/Afterpay/)[4.57 (308)](https://www.capterra.com/p/229452/Afterpay/reviews/)

$0.01

Price

Contact vendor for pricing

4.5

Features

4.6

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/179252-229452/PayPal-Checkout-vs-Afterpay)

[PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,663)](https://www.capterra.com/p/207944/PayPal/reviews/)

vs

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.24 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/)

$0.29

Price

Contact vendor for pricing

4.6

Features

4.2

4.6

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/135757-207944/NetSuite-vs-PayPal)

[PayPal Commerce Platform](https://www.capterra.com/p/179252/PayPal-Checkout/)[4.64 (499)](https://www.capterra.com/p/179252/PayPal-Checkout/reviews/)

vs

[Shopify](https://www.capterra.com/p/83891/Shopify/)[4.54 (6,718)](https://www.capterra.com/p/83891/Shopify/reviews/)

$0.01

Price

$29/month

4.5

Features

4.4

4.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/83891-179252/Shopify-vs-PayPal-Checkout)

[PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,663)](https://www.capterra.com/p/207944/PayPal/reviews/)

vs

[Stax](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/)[4.16 (146)](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/reviews/)

$0.29

Price

$99/month

4.6

Features

4.2

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/157492-207944/Fattmerchant-Payments-Online-vs-PayPal)

[PayPal Commerce Platform](https://www.capterra.com/p/179252/PayPal-Checkout/)[4.64 (499)](https://www.capterra.com/p/179252/PayPal-Checkout/reviews/)

vs

[PaySimple](https://www.capterra.com/p/146664/PaySimple/)[4.47 (298)](https://www.capterra.com/p/146664/PaySimple/reviews/)

$0.01

Price

$69.95/month

4.5

Features

4.3

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/146664-179252/PaySimple-vs-PayPal-Checkout)

[PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,663)](https://www.capterra.com/p/207944/PayPal/reviews/)

vs

[Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.77 (728)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

$0.29

Price

$349one time

4.6

Features

3.8

4.6

Ease of Use

3.8

[View full comparison](https://www.capterra.com/compare/152638-207944/Epos-Now-vs-PayPal)