# Compare Razorpay vs QuickBooks Online 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Razorpay and QuickBooks Online based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/179263-190778/Razorpay-vs-QuickBooks-Online

---

# Razorpay vs QuickBooks Online Features and Cost Comparison

Last updated April 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

RazorpayQuickBooks Online2/4 selected

[Razorpay](https://www.capterra.com/p/179263/Razorpay/)[3.6 (112)](https://www.capterra.com/p/179263/Razorpay/reviews/)

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.3 (8,439)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

[## Razorpay](https://www.capterra.com/p/179263/Razorpay/)[3.6 (112)](https://www.capterra.com/p/179263/Razorpay/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.3

Functionality

3.8

Ease of Use

3.8

Customer Service

3.1

Reviews Sentiment

Based on [112 reviews](#user-reviews)

Positive

74

Neutral

5

Negative

33

[## QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.3 (8,439)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

Starting Price

$38.00/month

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4.2

Customer Service

4

Reviews Sentiment

Based on [8,439 reviews](#user-reviews)

Positive

7,272

Neutral

707

Negative

460

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 23,138 reviews from payment processing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

56%Fit

Missing features

Feature ratings

Data Security

3.0

Online Payments

3.6

Payment Fraud Prevention

NA

Debit/Credit Card Processing

3.7

Expense Tracking

NA

\--%Fit

Missing features

Feature ratings

Data Security

NA

Online Payments

4.2

Payment Fraud Prevention

NA

Debit/Credit Card Processing

NA

Expense Tracking

4.5

User satisfaction

User satisfaction

3.6

User reviews[112](https://www.capterra.com/p/179263/Razorpay/reviews/)

Ease of use

3.8

Functionality

3.8

Value for money

3.3

Customer support

3.1

User satisfaction

4.3

User reviews[8,439](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

Ease of use

4.2

Functionality

4.3

Value for money

4.2

Customer support

4.0

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$38Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Cloud-based platform which lets mid to large-size businesses manage their finances through payment gateway, subscription options, vendor payouts, invoicing and process automation options.

Best for

QuickBooks Online is used by freelancers, accountants, bookkeepers, CFOs, financial managers, contractors, retailers, professional service providers, nonprofits, and charities.

## User reviews

Pros & cons

JH

Joseph H.

Strategy and Operations Manager

> "It's given us the flexibility to accept payments across all our channels, which has truly enhanced customer..."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___6821904)

MI

Mohamed I.

Designer

> "You can't even update basic personal info, like your business picture, contact number, or WhatsApp details."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___7074566)

SV

Shailendra V.

Project lead

> "It is a good payment solution for merchants as it facilitates various payment methods and enables smooth txns."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___6661292)

DHKKY

Dr Hari Kishan Kumar Y.

Medical Director

> "Have raised more than 12 complaint tickets for POS not working since 4 months and its useless staff and grievance..."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___6789877)

Apurav T.

Senior Customer Care Professional

> "Payment processing with support for multiple payment methods, easy to track transactions and manage payments."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___6657113)

MI

Mohamed I.

Designer

> "Razorpay isn't just the worst payment gateway; it's the worst online service period."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___7074566)

AJ

Abhishek J.

CEO

> "they are first when join a new customer, be they are last when they have to serve service, i like this approach"

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___6514703)

MI

Mohamed I.

Designer

> "I deleted my account after this total disregard."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___7074566)

SV

Shailendra V.

Project lead

> "Creating payment links is easier."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___6661292)

AP

Amit P.

Founder

> "We booked a call with them but support team didnt show up on call."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___6381383)

VR

Verified Reviewer

Web Developer

> "Overall experience with razorpay was good because it supports international payments also"

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___6692351)

VS

Vikas S.

CEO Founder

> "very bad they charges too much for every transaction."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___6491561)

PSA

P S A.

Operations and project management intern

> "I like the Quick Payment and the Clean Dark look of it"

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___6700968)

NG

Neha G.

Director

> "We ordered the system in July, haven't received it nor any update"

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___6582242)

Rajkishore M.

Founder & CEO

> "It has all-in-one dashboard where you can manage all the links, pages, customers, transactions, reports, members..."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___3729724)

Priyansh K.

Manager

> "They did not approve me the first time I applied.- Fees can add up, especially when we start having high volume..."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4359870)

SS

Sachin S.

Business Development Manager

> "Razorpay is currently the most popular payment gateway among the e-commerce community in India. as it offers..."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4332352)

RS

Roja S.

Solution manager

> "One the main drack is tansation delay while paying payment get stuck."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___6117803)

Rajkishore M.

Founder & CEO

> "This is the best for small businesses to grow more. With Razorpay you can provide various payment methods like UPI,..."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___3729724)

AP

Amit P.

Founder

> "Very poor service and support."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___6381383)

WA

Wasim A.

Director

> "Razorpay provide best customer support, as i was facing some issue they handle and solved my problem on prority..."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___3554972)

Priyansh K.

Manager

> "Limited international presence: Razorpay is primarily focused on the Indian market, so it is not the best option..."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4359870)

Ram V.

Senior Account Executive

> "Claiming reimbursements & creating automated tax statements are extremely useful for creating a seamless user..."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___3913890)

Chandrakeerthan P.

student

> "The transaction is automatically authorised, and you are notified via notification channels. But, based on my prior..."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4645782)

Priyansh K.

Manager

> "The platform uses advanced technology to ensure that all transactions are secure and encrypted, which gives me..."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4359870)

VS

Virender S.

Website admin

> "I have had an extremely disappointing experience with this company's customer support team. Despite contacting them..."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4760046)

CS

Connor S.

Chef de Cuisine

> "Overall it was very pleasant and straightforward"

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___6624476)

CF

Cosme F.

Founder

> "No customer support."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___6028268)

Priyanshu K.

IT Specialist

> "Much affordable,Aesthetic, Big community behind, Highly Skilled Team,Well established Network in B2B & D2C markets..."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___3638776)

WA

Wasim A.

Director

> "International payment is too much complicated there are too much compliances."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___3554972)

BA

Bismil A.

Director

> "Razorpay is very good payment gateway as best part of razorpay is that it does not have any monthly or yearly fees,..."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___3729857)

SP

Sanjay P.

Senior executive

> "one of the worst service ever received ."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___5086953)

AA

Abhishek A.

CEO

> "I provided all my company documents and they approved my account within 3 days. And since then I have been using my..."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4194813)

CF

Cosme F.

Founder

> "Never helpful in any way"

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___6028268)

Priyansh K.

Manager

> "The platform is easy to use and offers a wide range of payment options, including credit card, debit card, and..."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4359870)

VR

Verified Reviewer

Founder

> "The documentation sometimes feel a bit incomplete."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4072498)

Chandrakeerthan P.

student

> "The business also provides exceptional customer service, with friendly people on hand to help with any problems or..."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4645782)

AN

Atharva N.

Founder

> "Additionally, Razorpay does not have a standard or free version."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4120838)

SG

Sanjay G.

Business Head

> "Razorpay is a great organization and the employees like \[sensitive content hidden\] are the assets to this great..."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___6061615)

PP

Pratiksha P.

HR & Online Sales Head

> "Payment failure rates are going up significantly"

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4520854)

AN

Atharva N.

Founder

> "For its users, Razorpay also offers 24/7 live customer support."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4120838)

Shankha K.

Web developer

> "Webhook always gets disabled for woocommerce websites, even after reporting it to the tech team, they are unable to..."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___3462234)

Dinesh K.

Digital Marketing Manager

> "The Razorpay payment gateway installation is quite simple and easy, especially if you're using Shopify or..."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4689046)

AH

Avanti H.

Sr. HR

> "Support is a bit slow."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4631675)

VR

Verified Reviewer

Director of Marketing Operation

> "Easy to set up and use-User-friendly interface-Integration with multiple platforms and payment options-Quick and..."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4566159)

SJ

Subham J.

Director

> "Customer support is very bad to non existent."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4472931)

Bandaru S.

Student

> "Razorpay is easy and simple to use, which accept all types of payment cards, upi and also having internet banking."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4532910)

VK

Vishal K.

Ceo

> "I already mentione improve KYC it's suck please improve fast team this issue"

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___3685306)

Harshal K.

CEO

> "It offers a lot of payment options."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___3746284)

GS

Gaurav S.

Java Developer

> "I am not able to report for fraud transaction."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___3399175)

BA

Bismil A.

Director

> "Overall razorpay is good if you are accepting payment within India "

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___3729857)

ND

Navin D.

Director

> "After using them for 1 year, they suddenly block the service on my live site stating that the partner banks have..."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2527030)

VK

Vishal K.

Ceo

> "Hi there UI is good but improve KYC procces learn from instamojo"

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___3685306)

KA

Kartik Ahuja (.

Co-Founder | Chief Growth Officer

> "Too much spammy with all the email blasts, does not care about if we click on unsubscribe or not."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2351494)

VR

Verified Reviewer

Freelancer

> "Integrating Razorpay with my online store allowed me to process and settle payments without any problems - and it..."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2827197)

ND

Navin D.

Director

> "Even if there was any reason for rejection, they should have done it right in the start, and not after 1 year of..."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2527030)

VR

Verified Reviewer

Strategy & Operations Manager

> "Backend analytics provided by the software is also quite comprehensive."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___3463428)

Kathan M.

Owner

> "I made mistake by selecting Razorpay, and would like to suggest everyone not to even try Razorpay - complete waste..."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2811688)

SP

Shahu P.

Strategy Head

> "Also easy to set up."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4590779)

AM

Arvind M.

CEO

> "Support is worst, never get an call from client, we cant reach them, no proper support"

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2779912)

SJ

Subham J.

Director

> "Easy to deploy"

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4472931)

AP

Anurag P.

Owner

> "Its really tiresome sometime to open an account with Razorpay."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2777356)

Krutika R.

Recruitment Specialist

> "We never hesitate to recommend Razorpay to others and are delighted with the results we have achieved so far."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4370253)

AP

Anurag P.

Owner

> "Post that they might ask unreasonable questions and documents."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2777356)

Nikhil R.

Assistant Marketing Manager

> "They have very supportive customer care support services, they helped me a lot if there are some issues sometimes."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___3449736)

AP

Anurag P.

Owner

> "On an average to solve anything, you might have to wait for weeks."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2777356)

VR

Verified Reviewer

System Engineer

> "It's a good app to use and to withdraw money and send money,pay bills"

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2951394)

AP

Anurag P.

Owner

> "The support is very very slow and unsatisfactory."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2777356)

Aka R.

Founder

> "I am too happy to have adopted RazorPay since the beginning of their journey."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2879188)

MG

Mohit G.

CEO

> "They do not support the payments chargeback"

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2633020)

Siddharth G.

Business Manager

> "We can create smart pages which looks very professional and really smart."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2304696)

ND

Navin D.

Director

> "The customer service is pathetic to say the least."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2527030)

RG

Rajesh G.

SOFTWARE

> "It user interface is very great and understandable."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___3447787)

AM

Arvind M.

CEO

> "one of worst irresponsible team they have, no values for client."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2779912)

VR

Verified Reviewer

Freelancer

> "My integration as with shopify, and I had no trouble at all following the instructions to set it up myself."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2827197)

ND

Navin D.

Director

> "They should be sued."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2527030)

Ganesh B.

SEO

> "I have good experience with Razorpay, I really like their currency conversion rates for International transactions"

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2406409)

AP

Anurag P.

Owner

> "Horrible support."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2777356)

AB

Akash B.

Owner

> "Really Great experience, satisfied fully with their service."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___3282239)

HS

Harjeet S.

CEO

> "No sensible customer support"

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2771952)

[View Reviews](https://www.capterra.com/p/179263/Razorpay/reviews/)

KUMAR H.

Account executive

> "I mainly used it for managing basic accounting task, reporting , aging report, Ar report invoices tracking, it help me to stay organised and reduce my manual working."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7115950)

Arianna W.

Owner

> "There is no way to reliably set up what is relevant and how to record different suppliers, no chance to have categories remembered, even when defining defaults."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7075101)

LA

Lauren A.

Administrator

> "The payroll function is so beneficial with Quickbooks tracking live checks and auto-creating labor and tax reports, and filing and paying taxes automatically."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7141459)

Kevin H.

Owner

> "the dates. if i change a date on an estimate sheet, that carries through to the invoices and if i dont catch it my clients get overdue invoices. "

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7103185)

NC

Nikki C.

Permit Technician

> "It handles core tasks like invoicing, expense tracking, and financial reporting efficiently, and the automatic bank syncing helps keep records accurate and up to date. While there is a..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7136893)

BN

Bruce N.

President

> "Very frustrating to use, stop allowing QB to integrate with Bank account, too many double entries, making bank and credit card reconciliation a problem."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7061681)

Nathan H.

Owner

> "It’s a robust program that gives small businesses like myself a way to track accounting, invoicing and credit card, etc. payments all in o e and at an affordable rate."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7104187)

MM

Maria M.

HR Manager

> "Additionally, as data volume grows, the system may become slower, which can impact efficiency during high-volume tasks like reconciliations or reporting."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7130664)

TJ

Tyler J.

Owner

> "Allowing me to add my Bookkeeper to gain access makes this a lot easier come tax time which saves me! Though I use a CRM platform for my invoicing and payments, QBO has those features and..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7063977)

AR

Andrew R.

Operations

> "QuickBooks Online lacks advanced features found in the desktop version, such as advanced inventory, job costing, and industry-specific tools."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7045404)

VR

Verified Reviewer

General Manager

> "The automation features—bank feeds, recurring invoices, and rules—save a ton of time, and the dashboard gives a clear snapshot of cash flow without needing to dig around."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7055195)

TD

Traci D.

owner

> "The Cons are that it allows non bookkeeper/accountants to do things that should not be allowed and should only be done by bookkeepers/accountant. When I want to print something I have to..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6821142)

NC

Nikki C.

Permit Technician

> "The real-time syncing with bank accounts is especially helpful because it keeps everything updated automatically, and the dashboards give a clear snapshot of cash flow and business..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7136893)

MH

Maranda H.

Founder

> "It is overly complicated and has no real budgeting features for true cash flow planning, think every dollar systems."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7134631)

KS

Kaitlyn S.

Executive Director

> "We also appreciated the ability to categorize donations, track grants, and quickly pull year-end reports for audits and budgeting."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7125089)

SR

Samantha R.

Finance

> "QuickBooks Online can be quite pricey, has limited customization, and it has occasional sync glitches."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7130955)

VR

Verified Reviewer

Customer Support

> "The dashboard gives a clear, real-time snapshot of your finances, and navigating between invoicing, expenses, and reports feels seamless."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7113370)

SB

Syretha B.

Firm Administrator

> "While I appreciate the added security, I do get frustrated at times when sessions time out and I have to login and authenticate multiple times throughout the day."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7053610)

VR

Verified Reviewer

COO

> "Our resources are limited, so QBO is a good, inexpensive tool to help us manage several key areas like bookkeeping, invoicing, reporting."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7100561)

HG

Hollie G.

Office Manager

> "This happens especially after random updates (unnecessary for the most part) and the techs have no idea how to help as they are restricted by the new updates and cannot really offer a..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7136253)

KS

Kaitlyn S.

Executive Director

> "The platform improved organization and transparency in our financial tracking and made it easier to prepare reports for the board and budgeting."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7125089)

VR

Verified Reviewer

General Manager

> "The reporting tools are powerful, but customizing them can be frustrating, and sometimes it feels like things take more clicks than they should."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7055195)

Nathan H.

Owner

> "It allows me to track my hours, receipts and makes invoicing easy so that I don’t have to worry about making mistakes."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7104187)

VR

Verified Reviewer

General Manager

> "I’ve also run into occasional glitches with bank feed syncing—nothing major, but enough to slow things down when you’re trying to reconcile quickly."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7055195)

Stacy M.

Accountant

> "The ability to take credit cards and ACH payments works well & has actually made a positive impact on our ability to collect customer accounts quicker."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7054657)

RB

Ramona B.

Principal

> "I have spent over an hour and a half with customer support to learn that there is no way to run a report that reflects only business miles, even though they are tracked. "

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7124657)

Gena T.

Owner

> "Mobile app functionality – The mobile app allows quick checks, invoicing, and receipt capture on the go."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7064951)

VR

Verified Reviewer

COO

> "We wanted to use the bill pay feature, but it required an extra fee at the time (not sure if this is still the case), and we didn't want to pay the premium."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7100561)

RB

Rob B.

Director of Photography

> "I can easily add services and products and sending a payment link to customers is easy; I can either email them directly from Quickbooks or copy a link to send from my own email."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7053562)

BN

Bruce N.

President

> "Some of the tech support isn't up to date with the software; it's hit-or-miss when it comes to getting good support—no option for hard-copy backup. "

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7061681)

AZ

Andrew Z.

Operations Manager

> "It has been a blessing for managing our company's financing. Because it is always available through a web browser, means that I can always handle any invoicing need no mater where I am."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7109418)

LH

Lyla H.

Administrator

> "Our customers became linked and I am still trying to figure out how to link their payments to them so it stops showing overdue invoices but the last 3 people recommend I pay for this help..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7046492)

JG

Jasmine G.

Office Assistant

> "From tracking expenses and managing vendor payments to generating detailed reports and preparing payroll, QuickBooks gives me the tools I need to support daily operations efficiently."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6866198)

VR

Verified Reviewer

Owner

> "They often roll out "updates" that seem to be just a layout rearrangement with no notice, and it’s a productivity killer."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7131609)

PM

Patrick M.

Chief Accountant

> "QuickBooks Online offers features that enables me to streamline processes such as invoicing, time tracking on projects and billing."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6873189)

SS

Stephanie S.

Bookkeeper and Treasurer

> "I don't like that it works to ensure that people without an accounting background can record data accurately however its not as useful when you know what the accounting that you want to..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7047209)

BB

Brent B.

VP Business Development

> "Quickbooks Online is a very efficient product that gives our small business real time data and reports to help us guide all of our decision making and track our progress and goals in real..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7016100)

VR

Verified Reviewer

Founder

> "For a small business, I didn't need the fancy reporting capabilities, and felt that paying for them was not the best use of my capital."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7071195)

JI

Jack I.

IT Consultant

> "Quickbooks helps me keep my business finances in check, automatically synchronises with my bank and helps me manage payroll, of which I wouldn't ordinarily know where to start with."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7031654)

BV

Bradley V.

Owner

> "Their deceptive practices and inadequate support have caused significant damage to my credit score, and their refusal to rectify the situation speaks volumes about their customer service..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6400076)

TB

Thomas B.

Bookkeeper-Administrator

> "Invoicing and payments are seamless, and financial reporting tools provide all the insights we need without extra software. Because it’s cloud-based, we always have secure access to our..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7041164)

NC

Nikki C.

Permit Technician

> "It can also get expensive as you add more features or users, and certain useful functions are only available in higher-tier plans."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7136893)

STS

Sandra Toribio S.

Accounting Specialist

> "QuickBooks online gives you all your business features at your fingertips income and expense tracking, invoicing, bill payment, bank reconciliation and even payroll."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7008683)

MK

Michelle K.

Accountant

> "It has been difficult to convert our data from Desktop and the loss of ability to have multiple invoice templates from different departments has caused us to restructure our billing..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6716163)

Cayla F.

Paralegal

> "Quickbooks is a great program for easily sending invoices and receiving payments. Although it did have a few bugs in the early stages and we encountered some issues, they seem to resolve..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7117286)

KP

Keyur P.

Field service technician

> "Sometimes Quickbooks slows upload the photos when network issues"

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7115848)

Shahid Jamil K.

ACCOUNTANT

> "QuickBooks Online provides a modern, cloud-based accounting experience designed for small to medium-sized businesses that value convenience, automation, and collaboration."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7036526)

MA

Mallory A.

Director of Operations

> "It unchecked my authorization to charge a client's card but said paid so I missed out on months of a client's payment."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7136391)

Roger A.

Owner

> "I like how it helps manage expenses, invoices, and basic accounting in one place for a fair price."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7078839)

VR

Verified Reviewer

Accountant

> "The payroll feature can be more updated and user friendly, I found it to be a bit of a hassle to use and not user friendly compared to some other softwares out there."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7085286)

JD

Jeremiah D.

Owner

> "Now with a highly competent bookkeeping team and new AI tools for uploading receipts and invoices, things have improved and I'm getting the business data that I need."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7011619)

EJ

Ethan J.

Auditor

> "My only issues with quickbooks is that the appearance is quite outdated and not as easy to use compared to other systems like Xero."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7104389)

Gena T.

Owner

> "What I like most about QuickBooks Online is the remote access, which allows me to work from anywhere in the world."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7064951)

VR

Verified Reviewer

IT SYstems Administrator

> "The stipulation is that if you lose internet connectivity, you potentially lose access."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7130213)

SP

Sara P.

Director of Operations

> "It simplifies our customer management by keeping account notes, invoices, and payments organized."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7065789)

KB

Kim B.

Owner

> "I find the cost for Quickbooks in Canada a bit steep for certain features. But this is pretty common with most products in Canada these days!"

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7138408)

Eri D.

Owner

> "My clients use different software unique to their industry, Quickbooks makes this seamless by offering an integration for most if not all."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7147306)

Dana P.

CVOM

> "QuickBooks Online can get a bit pricey over time, and some features feel limited unless you upgrade."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7142501)

VR

Verified Reviewer

Owner

> "It needs a bit cleaning up, but as you go through the cleaning process you get to understand the categories better and come up with a great organization of all your transactions and..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7118775)

BV

Brooke V.

Accountant

> "Had a credit card cancelled and tried updating QB to our new card, it would not accept a new card in their system, they promised it was on their end and they were working on it, nothing..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6520797)

VR

Verified Reviewer

Chief Financial Officer

> "What I like most about QB Online is its convenience, user-friendly interface (ease of use for non-accountants, and the various standard reports for analyzing the financial activity and..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6870144)

Jennifer H.

Service Billing Administrator

> "Features move without warning, which disrupts workflows and slows down routine tasks."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7137965)

JR

Jack R.

Accounting Specialist

> "The reporting feature is especially useful because you can customize and save your own report formats."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7110184)

KL

Kyle L.

President

> "Also the tool that pulls over all data from previous software sounds great but it doesn't keep currency conversion which sucks if you need that."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6829888)

KH

Kathy H.

Project Manager

> "Financial reports are everything I need and invoicing and payments save me so much time; especially using the automatic payments monthly for multiple clients."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7030094)

Soner H.

CEO

> "Sometimes it can be overwhelming to adjust to a new expense. And the bank connection always disconect after 6 months"

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7097469)

AB

Anna B.

Kinesiologist

> "The app is secure and contains all the features I need to do my invoics and my financial reports."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7138786)

PT

Paolo T.

CEO

> "The program has not allowed me to connect to my bank account for two months and every time I try it tells me that it is under maintenance (I don't know what) until January 2026."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6841098)

JM

Jae M.

Payroll Coordinator and Office Manager

> "It allows me to directly send invoices to clients without sending the email myself."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7054875)

VR

Verified Reviewer

CAO

> "Sometimes the Tasks do not show up and have to refresh the page several times."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7107298)

VR

Verified Reviewer

Accountant

> "Quickbooks Online is a very sophisticated tool that has everything you need for a business to be ran and keep clean records."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7085286)

TD

Thomas D.

Owner

> "I believe if am paying for a service I should get some control over it and not have to endure your advertising and upselling."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7061596)

SO

Susan O.

Office Manager and Assistant

> "I like that QuickBooks Online handles payroll well, although you have to make sure the correct pay period is selected if you run payroll a few days after the end of the pay period, which..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6814865)

JW

Julia W.

CFO, accountant, tax preparer

> "Overall everything now involves pop up windows and side bars that open up and push the working area of QBO off the side where you can no longer see your data."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7020308)

JR

Jack R.

Accounting Specialist

> "It includes almost all the features you need—reports, invoices, payments, and more."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7110184)

JW

Julia W.

CFO, accountant, tax preparer

> "The new invoice layout is slow and cumbersome and has increased the amount of clicks required multiple times over."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7020308)

BG

Barbara G.

Executive Director

> "It's an easy for a small non-profit to manage the business! While we have an external controller that can provide support in a pinch, generally QB makes it easy to manage our books..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7113365)

E

Eren Ç.

Architectural specialist

> "sometimes reloading too slow when you try to refresh. when you clocking in and out bells sings loudly."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7133959)

FC

Francesca C.

HR Manager

> "Being able to do all my payroll needs, being able to organize all my staff and all their payroll and documentation is very convenient"

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6824773)

BR

Brooke R.

Paralegal

> "If you do not update the program regularly you can run into issues but that is the only complaint that I have."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7124545)

[View Reviews](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

## User interface

[Razorpay](https://www.capterra.com/p/179263/Razorpay/)

3.57 (112)

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

4.34 (8,439)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

ACH Payment Processing

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Razorpay

9/37

-   ACH Payment Processing
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Billing & Invoicing
-   Cryptocurrency Processing
-   Customizable Branding
-   Data Import/Export
-   Data Security
-   Debit/Credit Card Processing
-   Digital Wallet Payments
-   eCommerce Integration
-   Electronic Signature
-   Expense Tracking
-   Generative AI
-   In-Person Payments
-   Loyalty Program
-   Mobile Payments
-   Multi-Currency
-   Multiple Payment Options
-   Online Payments
-   Partial Payments
-   Payment Fraud Prevention
-   Payment Gateway Integration
-   Payment Links
-   Payment Reconciliation
-   PCI Compliance
-   Point of Sale (POS) Integration
-   Real-Time Data
-   Receipt Management
-   Recurring/Subscription Billing
-   Reporting/Analytics
-   Search/Filter
-   Self Service Portal
-   Status Tracking
-   Transaction Monitoring

[See all features](https://www.capterra.com/p/179263/Razorpay/#features)

QuickBooks Online

Top features

19/37

-   ACH Payment Processing
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Billing & Invoicing
-   Cryptocurrency Processing
-   Customizable Branding
-   Data Import/Export
-   Data Security
-   Debit/Credit Card Processing
-   Digital Wallet Payments
-   eCommerce Integration
-   Electronic Signature
-   Expense Tracking
-   Generative AI
-   In-Person Payments
-   Loyalty Program
-   Mobile Payments
-   Multi-Currency
-   Multiple Payment Options
-   Online Payments
-   Partial Payments
-   Payment Fraud Prevention
-   Payment Gateway Integration
-   Payment Links
-   Payment Reconciliation
-   PCI Compliance
-   Point of Sale (POS) Integration
-   Real-Time Data
-   Receipt Management
-   Recurring/Subscription Billing
-   Reporting/Analytics
-   Search/Filter
-   Self Service Portal
-   Status Tracking
-   Transaction Monitoring

[See all features](https://www.capterra.com/p/190778/QuickBooks-Online/#features)

### Recognition

No recognitions have been awarded to Razorpay

QuickBooks Online is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Razorpay

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

QuickBooks Online

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Razorpay

-   By Razorpay
-   Located in India
-   Founded in 2014

QuickBooks Online

-   By Intuit
-   Located in United States
-   Founded in 1983

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[Razorpay](https://www.capterra.com/p/179263/Razorpay/)[3.57 (112)](https://www.capterra.com/p/179263/Razorpay/reviews/)

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Contact vendor for pricing

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3.8

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[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,439)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

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$38/month

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4.3

Features

4.3

4.2

Ease of Use

4.4

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[Razorpay](https://www.capterra.com/p/179263/Razorpay/)[3.57 (112)](https://www.capterra.com/p/179263/Razorpay/reviews/)

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Features

4.5

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Ease of Use

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[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,439)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

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[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.23 (2,038)](https://www.capterra.com/p/135757/NetSuite/reviews/)

$38/month

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Contact vendor for pricing

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Features

4.2

4.2

Ease of Use

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[Razorpay](https://www.capterra.com/p/179263/Razorpay/)[3.57 (112)](https://www.capterra.com/p/179263/Razorpay/reviews/)

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Features

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3.8

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4.7

[View full comparison](https://www.capterra.com/compare/170278-179263/Square-Payments-Processing-vs-Razorpay)

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,439)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

vs

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[4.37 (2,558)](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/reviews/)

$38/month

Price

$1922/year

4.3

Features

4.3

4.2

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/190778-212058/QuickBooks-Online-vs-QuickBooks-Desktop-Pro)

[Razorpay](https://www.capterra.com/p/179263/Razorpay/)[3.57 (112)](https://www.capterra.com/p/179263/Razorpay/reviews/)

vs

[Wave](https://www.capterra.com/p/178021/Wave-Apps/)[4.38 (1,720)](https://www.capterra.com/p/178021/Wave-Apps/reviews/)

Contact vendor for pricing

Price

$19/month

3.8

Features

4.2

3.8

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/178021-179263/Wave-Apps-vs-Razorpay)

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,439)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

vs

[Sage Intacct](https://www.capterra.com/p/76/Intacct/)[4.29 (684)](https://www.capterra.com/p/76/Intacct/reviews/)

$38/month

Price

Contact vendor for pricing

4.3

Features

4.2

4.2

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/76-190778/Intacct-vs-QuickBooks-Online)

[Razorpay](https://www.capterra.com/p/179263/Razorpay/)[3.57 (112)](https://www.capterra.com/p/179263/Razorpay/reviews/)

vs

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.23 (2,038)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.8

Features

4.2

3.8

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/135757-179263/NetSuite-vs-Razorpay)

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,439)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

vs

[QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[4.43 (1,041)](https://www.capterra.com/p/189398/QuickBooks-Online/reviews/)

$38/month

Price

$235/month

4.3

Features

4.4

4.2

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/189398-190778/QuickBooks-Online-vs-QuickBooks-Online)