# Compare MaintainX vs Smarthub 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare MaintainX and Smarthub based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/179296-10005969/GetMaintainx-vs-Smarthub

---

# MaintainX vs Smarthub Features and Cost Comparison

Last updated July 11th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

MaintainXSmarthub2/4 selected

[MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[4.8 (1,051)](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

[Smarthub](https://www.capterra.com/p/10005969/Smarthub/)[4.2 (51)](https://www.capterra.com/p/10005969/Smarthub/#reviews)

[## MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[4.8 (1,051)](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

Starting Price

$25.00/month

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.8

Customer Service

4.8

Reviews Sentiment

Based on [1,051 reviews](#user-reviews)

Positive

1,032

Neutral

16

Negative

3

[## Smarthub](https://www.capterra.com/p/10005969/Smarthub/)[4.2 (51)](https://www.capterra.com/p/10005969/Smarthub/#reviews)

Starting Price

£799.00/year

Value-for-Money

4.1

Functionality

4.1

Ease of Use

3.6

Customer Service

4.6

Reviews Sentiment

Based on [51 reviews](#user-reviews)

Positive

44

Neutral

5

Negative

2

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## Summary

* * *

Key features rated by users

Features selected based on 4,070 reviews from asset tracking software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

74%Fit

Missing features

Feature ratings

GPS

NA

Asset Tracking

4.6

Inventory Management

4.4

Equipment Tracking

4.6

Inventory Tracking

4.5

69%Fit

Missing features

Feature ratings

GPS

NA

Asset Tracking

4.3

Inventory Management

4.1

Equipment Tracking

4.4

Inventory Tracking

4.1

User satisfaction

User satisfaction

4.8

User reviews[1,051](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

Ease of use

4.8

Functionality

4.6

Value for money

4.7

Customer support

4.8

User satisfaction

4.2

User reviews[51](https://www.capterra.com/p/10005969/Smarthub/#reviews)

Ease of use

3.6

Functionality

4.1

Value for money

4.1

Customer support

4.6

Price starts from

Price starts from

$25Per User, Per Month

-   Free version
-   Free trial

Price starts from

£799Other, Per Year

-   Free version
-   Free trial

Best for

Best for

MaintainX is used by manufacturing plants, food and beverage facilities, chemical companies, automotive factories, distribution centers, oil and gas operations, and mining sites.

Best for

Higher Education Media Production Healthcare

## User reviews

Pros & cons

Scott U.

Maintenance Manager

> "It brings clear structure to how we track assets, PMs, work orders, labor time, and daily priorities, which makes it much easier to manage both people and equipment."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7098628)

Scott U.

Maintenance Manager

> "One of my main challenges is that some of the data recording and documentation features don’t feel as strong or consistent as I’d like."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7098628)

CG

Christen G.

Maintenance Reliability Engineer

> "I appreciate its real-time work order updates and the ability for technicians to chat live with their supervisors, quickly upload photos of problems, or access..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7173523)

VR

Verified Reviewer

Equipment and Instrumentation Service Manager

> "Metrics can sometimes be difficult to use. When the data doesnt align with what the graphs are showing which can require needing to correct some errors manually."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7148603)

Scott U.

Maintenance Manager

> "The visibility into KPIs and task tracking helps drive better business decisions and keeps our team accountable. While there are still areas to improve — especially..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7098628)

CD

Colin D.

Maintenance Planner

> "There are some missing features when compared to SAP PM e.g. strategy plans/maintenance plan schedule overview/material reservations which have set us back - hopefully..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7040225)

MS

Micah S.

MRO Buyer

> "Our previous system pales in comparison to Maintain X- managing orders, spare parts inventory, and vendor relationships in one system with live ordering and receiving..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7174585)

CS

Collin S.

Chief Engineer

> "Some of the functions are pretty basic so it takes some tweaking to get the desired outcome on some projects"

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7126285)

VR

Verified Reviewer

Facilities Manager

> "From the user interface, to the parts tracking, asset management, and work order assignment, this aspect of my job has become a lot more streamlined."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7127247)

Allen C.

Admin

> "Work orders support only one asset, complicating multi-asset tasks, and can't link to purchase orders."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7036611)

Jason L.

Director of Solutions

> "It’s helped bring structure and clarity to how we run our service department, and it’s made a noticeable difference in organization, communication, and accountability..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7118524)

MS

Michael S.

facilities manager

> "the calendar feature doesn't show long term projects as good as i would like."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7103798)

Brennen L.

Wastewater Supervisor

> "I like the ability to print a monthly report on the team's monthly progress and the ability to track issues with equipment."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7122092)

TN

Travis N.

Quality Assurance Manager

> "I find that moving a field from one position to another within a procedure is quite tiresome, and not always successful."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7119239)

MM

Missy M.

Preventative Maintenance Scheduler

> "It was slow at first and not all of our information/data could be transferred from Hippo so I had to perform a lot of extra work inputing information into MaintainX...."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7170638)

JT

Joe T.

Plant Engineer

> "Because our old ways of creating work orders online were so cumbersome, it was hard to wrap our mind around some of the new procedures - we were overthinking it. "

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7042636)

AV

Anthony V.

Project Manager

> "I especially like the ability to track preventive maintenance schedules, assign tasks, and document issues with photos."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7099464)

KJ

Ken J.

Assistant Controller

> "Lack of OEM parts and procedures available in the asset packages."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7164868)

VR

Verified Reviewer

Project Manager

> "The ability to organize our existing inventory sheets from Excel and transfer them into the Maintain X platform easily has been a big plus."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7128569)

CM

Clint M.

Maintenance Manager

> "I know that it is bc it is going in the direction of AI controlled and I just don't like my options being limited."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7130029)

TB

Tom B.

General Manager

> "Very functional: work order , purchase orders, part inventory, ability to pull reports, asset tracking"

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7124048)

JJ

Jamillah J.

HR Director

> "It was a little cumbersome to use when trying to send pay reports to our maintenance crew."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7144521)

KD

Kescia D.

Quality Nurse Manager

> "I appreciate how it ensures no preventative maintenance work orders get missed and ensures documentation is completed on the work that is done."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7111686)

ML

Michelle L.

Senior Accountant

> "We wish there were more features of the platform we could use actively, but due to the complexity and needs of our organization some of the features don't need the..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6861005)

VR

Verified Reviewer

National Facilities Manager

> "The mobile app is especially valuable for technicians in the field, and the visibility it provides to leadership helps drive accountability, consistency, and faster..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7066475)

EY

Elizabeth Y.

Office Manager

> "some of the reports are a little too detailed for us."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7127257)

DM

Daniel M.

Director of Fabricating and Converting

> "Easy user interface, provides very easy to understand tracking of maintenance, both PM and reactive, as well as metrics like MTTR and MTBF."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7110389)

VST

Vikas Singh T.

Purchasing agent

> "The reporting and analytics features feel limited, especially when trying to generate custom insights."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7042277)

VR

Verified Reviewer

Facility Management

> "User-friendly interface, resource management features, scheduling options, visibility of all maintenance tasks, request tracking, and excellent return on investment."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7019713)

CH

CHARLES H.

Senior Maintenance Manager

> "Sometimes it can be slow as it is cloud based. If you do not have good Wi-Fi - it can frustrate the team, however this is not the software's fault."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7064835)

CC

Cody C.

Executive Director of Operations

> "MaintainX offers the best user experience for asset management (i.e. preventative maintenance, reactive maintenance, building maintenance functions, work instructions,..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6861907)

BF

Brooks F.

Director of Continuous Improvement

> "The drag/drop features when building procedures are extremely finnicky and make editing things a pain."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6860389)

AV

Anthony V.

Project Manager

> "The mobile accessibility makes it simple for frontline employees and maintenance staff to complete work orders in real time."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7099464)

CG

Crystal G.

Maintenance planner

> "you can't add more than one asset to a work order so my guys have to fill out multiple work orders and that takes up their time they could be doing something else."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6594453)

KT

Kevin T.

Facilities Manager

> "It can be used for inventory, asset tracking, work order and workflow allocation, communication, and reporting (which is always helpful with management)."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6860422)

JC

James C.

Infrastructure and Property Manager

> "Asset information (serial, model number, warranty, etc.) not showing up on work orders."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7026159)

Smaranda Z.

Head of Service

> "Actually thanks to choosing MaintainX, I got promoted, reduced downtime in 9 Plants, have comprehensive reports and client extended the Service Contract"

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7123491)

DS

Don S.

Maintenance manager

> "Other con and pro is that when working with a cloud software there is always a chance of an isp, Wi-Fi, or external server issue."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6858295)

SS

Seth S.

MECHANC

> "You enjoy seeing the results of your effort stack up over time, and maintaining X becomes more than a task; it’s a way to stay grounded, organized, and connected to..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7113459)

Brennen L.

Wastewater Supervisor

> "The mobile app is not as intuitive as the desktop."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7122092)

VR

Verified Reviewer

Project Manager

> "We have not used the integrations feature yet, other than importing data from Excel spreadsheets, which works flawlessly."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7128569)

ZF

Zack F.

Product Manager

> "Before using it, I had to create work orders in Google Docs, which was incredibly time-consuming."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7053811)

Elena G.

Maintenance Manager

> "The interface is user-friendly, and the ability to attach photos, documents, and comments to each request helps ensure clear communication and accountability."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7058694)

JF

Jackson F.

Inventory and Logistics

> "The past 2 months or so there seems to be more and more problems on the mobile app."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7125596)

DE

Daniel E.

Plant manager

> "It has many bells and whistles and we found it beneficial for our facility while focusing on work order, preventative work orders, and inventory management."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7002210)

JV

Joey V.

Maint. Mgr

> "I was an eMaint user for about five years, and to be honest, I did not want to switch to MaintainX—it was a decision made by company leadership."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7149307)

VR

Verified Reviewer

National Facilities Manager

> "The platform is easy for technicians to adopt, improves communication, and centralizes documentation and history in a way that supports better decision-making. While..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7066475)

JM

Jesse M.

Maintenance Manager

> "We don't need or track some of the information on the work order form and the inability to change or remove it is frustrating."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6773437)

Tanner R.

Maintenance Coordinator and Special Projects

> "It also helps keep communication clear between the team since everything is in one place instead of spread across emails, texts, or paper notes."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7108401)

BF

Brooks F.

Director of Continuous Improvement

> "The AI and OEM features are unusable due to inaccurate data."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6860389)

MF

Mackenzie F.

Supply Chain Sr. Procurement Technical Analyst

> "Our support group is always ready to help with any issues such as reporting, setting up new users, and coming up with solutions to issues they haven't heard of."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7168920)

TH

Tom H.

Asset Manager

> "Sometimes there's an issue with the keyboard not disappearing on the mobile application."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7016010)

JB

James B.

VP Event Sales and Facilities

> "Reporting data to the organization has significantly improved our presence and has also allowed us additional visibility within the organization."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7127121)

CC

Cody C.

Executive Director of Operations

> "I do not have many negative comments, however if I had to provide feedback, I would say the biggest hurdle I have experienced is with the iPad application, however it..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6861907)

MS

Marinda S.

Parts Room Supervisor

> "Our overall experience with Maintain X is the ease of working in a system that allows all teams to utilize a user friendly software that communicates with each other..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7165496)

JM

Jesse M.

Maintenance Manager

> "the data import from the original migration was hacked and caused unusable data in the maintainx system."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6773437)

LA

Leanne A.

Controller

> "Overall we are pleased with the addition of MaintainX. Our mechanics now have a place to record in one spot all maintenance records, user manuals etc to easily access..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6866226)

BP

Bhavin P.

Mechanical Engineer

> "There are some minor glitches that not getting able to reach to root cause."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7065827)

LK

Lucia K.

Technical Project Manager

> "Further development in standardization and industrial integrations would make it even stronger for manufacturing organizations operating multiple sites."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7162642)

LD

Larry D.

Maintenance Manager

> "Pulling reports can be time consuming."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7148439)

ZF

Zack F.

Product Manager

> "What I like most about MaintainX is that it gives me a single space to create custom work orders for my operations crew."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7053811)

KJ

Kaleb J.

Maintenance Planner

> "Just like any system you use there will be some road blocks on certain features based off how the program is written but it is not anything that hasn't been able to be..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6594069)

DT

Daniel T.

Facility Manager

> "user interface for requestors make it easy for them to send work orders properly, being able to manage work orders and sort is very handy. "

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6863405)

Dan M.

Facilities Manager

> "It was a little hard to learn at first switching from another software that I was used to."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7120040)

Tanner R.

Maintenance Coordinator and Special Projects

> "That makes it a lot easier to track what’s been done, what still needs attention, and the maintenance history of equipment."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7108401)

GB

Gabriel B.

Maintenance Technician

> "It can get fairly complicated and confusing at times if it's not explained to you by someone experienced in it or trained to use the software."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7052233)

CM

Chris M.

Electrical Engineering

> "I also enjoy the integration to our spare parts system, the fact that we can have everything in one spot is nice."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7171202)

CD

Conner D.

Audit and Data Specialist

> "It can just be rough sometimes having to reach out and then wait in order to get certain things uploaded."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6869051)

MB

Mark B.

Maintenance and Service manager

> "first rate has saved me time on paperwork and planning works, creating work procedures via the AI tool"

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7092426)

TN

Tiffany N.

Customer Care Coordinator

> "The exisiting calendar on the website is hard to manage."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6862038)

CD

Colin D.

Maintenance Planner

> "I like how intuitive and user friendly the system is, the clear visualisation of work order scope, ownership and priority makes it easy to decipher our ready backlog..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7040225)

BM

Brian M.

Automation Engineer

> "At the moment, I cannot think of anything that I don't like about MaintainX. The only issue I can think of is a minor point."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7149701)

JV

Joey V.

Maint. Mgr

> "Her support, communication, and commitment to helping us get the most out of MaintainX made the transition much smoother and significantly improved my overall..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7149307)

RR

Rafael R.

Director of Maintenance - Pressure

> "Not being able to back-date work time when someone can't or forgets to add time/comments yesterday."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6795651)

CG

Crystal G.

Maintenance planner

> "you can customize the pm's to do all kinds of stuff, it is very easy to search for work orders and parts, and you can add files and pictures to the assets, it will be..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6594453)

MP

Mike P.

Engineering Supervisor

> "One notable downside of MaintainX is the cost associated with its enterprise-tier pricing."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6861509)

AL

Alicia L.

VP Finance

> "The real-time reporting and mobile accessibility allow for quick decision-making on the go, while its inventory tracking helps maintain accurate stock levels."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6762966)

ET

Edward T.

Corporation Yard Manager

> "I don't like the transition when using desktop vs mobile app. "

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7004319)

NH

Natasha H.

Operations Manager

> "Maintainx is a great way to track all assets, customers and history of machine services."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7114919)

SD

Sonya D.

Administrative Assistant

> "I don't like that some features are not available via the mobile app."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7018910)

[View Reviews](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

AP

Ari P.

Technical Instructor

> "It's well built for university usage as you can utilise the training aspects whereby only certain students who have attended training can then be..."

[See full review](https://www.capterra.com/p/10005969/Smarthub/#Capterra___7118007)

CH

Charlie H.

Stores Assistant

> "As counter facing staff we are also frequently questioned by students with complaints over their user experience, which is not fair considering our..."

[See full review](https://www.capterra.com/p/10005969/Smarthub/#Capterra___6198865)

AP

Alan P.

Technical Theatre Manager

> "It allows us to track our stock and keep tabs on what conditions its in as well us giving us a place to promote and organise workshops and classes."

[See full review](https://www.capterra.com/p/10005969/Smarthub/#Capterra___6188253)

CH

Charlie H.

Stores Assistant

> "The system is unforgivably slow during the most basic and essential daily tasks we need it for- changing between pages, scanning assets, searching..."

[See full review](https://www.capterra.com/p/10005969/Smarthub/#Capterra___6198865)

DM

Daniel M.

Loan Store Technician

> "Centralised control of smarthub is a very useful feature, being able to arrange and organise all of our assets, inventory management and bookings..."

[See full review](https://www.capterra.com/p/10005969/Smarthub/#Capterra___6261619)

RO

Rima O.

Media technician

> "Every time we put in a feature request, we don't get a reply about it. When we end up raising a ticket about normal issue, we get told that this..."

[See full review](https://www.capterra.com/p/10005969/Smarthub/#Capterra___6188899)

JP

Jon P.

AV Engineering Technician

> "There are many parts to SmartHub that make it incredibly useful to whatever you need it for, be it bookings, maintenance schedules, COSHH provision,..."

[See full review](https://www.capterra.com/p/10005969/Smarthub/#Capterra___6188255)

CH

Charlie H.

Stores Assistant

> "On a daily operation front - any booking clashes and availability issues are not listed beyond a warning that assets 'are not available' without..."

[See full review](https://www.capterra.com/p/10005969/Smarthub/#Capterra___6198865)

SH

Sam H.

Media Services Team Leader

> "Smarthub contains all the tools we need to successfully manage and track our large media equipment and facilities catalogue."

[See full review](https://www.capterra.com/p/10005969/Smarthub/#Capterra___6187071)

CH

Charlie H.

Stores Assistant

> "There are also multiple tabs and pages within the system that are completely irrelevant to our daily operation and just clutter the overall user..."

[See full review](https://www.capterra.com/p/10005969/Smarthub/#Capterra___6198865)

MM

Maya M.

Technician

> "This ensures that only those students who have completed the necessary training can book the equipment, which is a very useful tool for managing our..."

[See full review](https://www.capterra.com/p/10005969/Smarthub/#Capterra___6188425)

JG

Jonah G.

Academic Librarian and Learning Technology Assistant

> "Some students find it hard to navigate the booking system, but I believe this is mostly down to using 1 to 1s as assets, with block booking, which..."

[See full review](https://www.capterra.com/p/10005969/Smarthub/#Capterra___6188268)

Richard M.

Technical Services Manager Media and Comms

> "Our initial fact finding operation rated Smarthub comfortably the best tool for our end user requirements, and it's subsequently developed and grown..."

[See full review](https://www.capterra.com/p/10005969/Smarthub/#Capterra___6188318)

MF

Matthew F.

Stores Technician

> "It feels like every week we encounter a period of no service due to a server going down or some other problem that means students cant login."

[See full review](https://www.capterra.com/p/10005969/Smarthub/#Capterra___6198802)

Thomas G.

Head of Technical Resources Planning

> "Recent updates to improve user UI have enhanced experience and allowed a greater level of customisation to the service."

[See full review](https://www.capterra.com/p/10005969/Smarthub/#Capterra___6188501)

CS

Catherine S.

AV Operations Manager

> "We're in a position of changing to SmartHub from a custom built system, so the transition process has been a bit rocky."

[See full review](https://www.capterra.com/p/10005969/Smarthub/#Capterra___6188319)

RP

Rob P.

Technical Manager

> "The granularity of the system helps us to be confident that the assets are going out and coming back into the store in the right condition."

[See full review](https://www.capterra.com/p/10005969/Smarthub/#Capterra___6251745)

GO

Giorgos O.

Virtual production technical demonstrator

> "The UI need a lot of work, some times is very confusing to navigate through the pages and taps."

[See full review](https://www.capterra.com/p/10005969/Smarthub/#Capterra___6253118)

DC

Dan C.

Technical Demonstrator - Photography

> "Remote student access to booking kit, rooms, and training has really helped and is a definite hit with students."

[See full review](https://www.capterra.com/p/10005969/Smarthub/#Capterra___6188254)

RP

Rob P.

Technical Manager

> "Also, the check out functionality is not easy to navigate when you have more than one item to check out within the same family."

[See full review](https://www.capterra.com/p/10005969/Smarthub/#Capterra___6251745)

VR

Verified Reviewer

IT and AV Technician

> "Being able to group by type, location and create 'sets' were all important features."

[See full review](https://www.capterra.com/p/10005969/Smarthub/#Capterra___6188242)

CH

Charlie H.

Stores Assistant

> "Searching between categories is again tedious and slow, particularly on the student facing Dashboard."

[See full review](https://www.capterra.com/p/10005969/Smarthub/#Capterra___6198865)

RO

Rima O.

Media technician

> "We are utilising every aspect of it, it helps with all department bookings and needs"

[See full review](https://www.capterra.com/p/10005969/Smarthub/#Capterra___6188899)

MF

Matthew F.

Stores Technician

> "Students dislike the booking process and find it very confusing, and Smarthub demands this broad learning curve."

[See full review](https://www.capterra.com/p/10005969/Smarthub/#Capterra___6198802)

MM

Maya M.

Technician

> "Tracking and maintaining records for health and safety purposes has been made easier with Siso."

[See full review](https://www.capterra.com/p/10005969/Smarthub/#Capterra___6188425)

RC

Reece C.

Media Technician

> "It's difficult to locate settings if I am trying to achieve something without know the program in depth"

[See full review](https://www.capterra.com/p/10005969/Smarthub/#Capterra___6188243)

CW

Chris W.

Support Technician

> "Works well in terms of organisation and having all the options we need for data input."

[See full review](https://www.capterra.com/p/10005969/Smarthub/#Capterra___6264328)

CS

Chris S.

Technical Manager

> "Some of the set up is a little bit clunky, the work-flow is not especially easy to follow in some areas."

[See full review](https://www.capterra.com/p/10005969/Smarthub/#Capterra___6188313)

AH

Anna H.

Senior Technician

> "I had a great experienvce with Smarthub havinng setup 2 systems from stratch and being administator for 3 systems over teh last 4 years."

[See full review](https://www.capterra.com/p/10005969/Smarthub/#Capterra___6188296)

HK

Holly K.

Multi Discipline Technician

> "Sometimes the system can be slow when trying to do different things at the same time"

[See full review](https://www.capterra.com/p/10005969/Smarthub/#Capterra___6188265)

DR

David R.

Studio's Manager

> "Being able to add user credits to spend on room bookins is invaluable for us."

[See full review](https://www.capterra.com/p/10005969/Smarthub/#Capterra___6188305)

YJY

Young Joo Y.

Senior Technician

> "Speed of the system, it's very slow and our students are raising the issues constantly."

[See full review](https://www.capterra.com/p/10005969/Smarthub/#Capterra___6251786)

VF

Vernon F.

Senior Technician

> "Accessibility; easy of use (once learnt); scalability; detailed granular reports; mobile app version is getting better; continual OS updates"

[See full review](https://www.capterra.com/p/10005969/Smarthub/#Capterra___6188256)

JK

Jonathan K.

ALS SYSTEMS TECHNOLOGY TEAM LEADER

> "Without smart hub there would be a process that required admin burden. "

[See full review](https://www.capterra.com/p/10005969/Smarthub/#Capterra___6189090)

DC

Dan C.

Technical Demonstrator - Photography

> "The support we have from the Smarthub team is always excellent - answering questions, providing solutions and best practice, and listening to ideas."

[See full review](https://www.capterra.com/p/10005969/Smarthub/#Capterra___6188254)

JC

Jamie C.

technician

> "System outages seem to have happened more frequently than I remember with our old system."

[See full review](https://www.capterra.com/p/10005969/Smarthub/#Capterra___6193743)

PN

Peter N.

Innovation Space Manager

> "The scope of the system and it's ability to be customised is also appealing."

[See full review](https://www.capterra.com/p/10005969/Smarthub/#Capterra___5100651)

LW

Lawrence W.

Technical Manager

> "The dashboard area can be a bit cluncky."

[See full review](https://www.capterra.com/p/10005969/Smarthub/#Capterra___6191076)

NS

Nicki S.

Technical Services Manager

> "Overall, it is a good product that ticks many boxes and suits our needs better than other similar products currently on the market."

[See full review](https://www.capterra.com/p/10005969/Smarthub/#Capterra___6191094)

CW

Chris W.

Support Technician

> "Loading times are insane sometimes."

[See full review](https://www.capterra.com/p/10005969/Smarthub/#Capterra___6264328)

SW

Sam W.

Technical Demonstrator

> "It is easy to add reliable searchable tags/barcodes/assets quickly."

[See full review](https://www.capterra.com/p/10005969/Smarthub/#Capterra___6188307)

MF

Matthew F.

Stores Technician

> "The speed; it's incredibly (and, embarrassingly) slow."

[See full review](https://www.capterra.com/p/10005969/Smarthub/#Capterra___6198802)

Thomas G.

Head of Technical Resources Planning

> "A steep learning curve, once hurdled unlocks a powerful and impressive assert management tool."

[See full review](https://www.capterra.com/p/10005969/Smarthub/#Capterra___6188501)

CW

Chris W.

Support Technician

> "It's extremely slow."

[See full review](https://www.capterra.com/p/10005969/Smarthub/#Capterra___6264328)

[View Reviews](https://www.capterra.com/p/10005969/Smarthub/#reviews)

## User interface

4.78 (1,051)

[Smarthub](https://www.capterra.com/p/10005969/Smarthub/)

4.16 (51)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

Activity Tracking

150

Important

AI Copilot

120

Important

MaintainX

37/50

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Asset Assignment
-   Asset Kitting
-   Asset Lifecycle Management
-   Asset Tracking
-   Audit Management
-   Audit Trail
-   Barcoding/RFID
-   Billing & Provisioning
-   Calendar Management
-   Check-in/Check-out
-   Complaint Monitoring
-   Compliance Management
-   Contract/License Management
-   Cost Tracking
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Data Import/Export
-   Depreciation Management
-   Digital Signature
-   Disposal Management
-   Document Management
-   Equipment Tracking
-   Fixed Asset Management
-   Funding Source Tracking
-   Generative AI
-   GPS
-   Historical Reporting
-   Inventory Management
-   Inventory Tracking
-   IT Asset Tracking
-   Location Tracking
-   Maintenance Management
-   Maintenance Scheduling
-   Mobile Access
-   Monitoring
-   Multi-Location
-   Purchase Order Management
-   QR Codes
-   Reminders
-   Reporting/Analytics
-   Reporting & Statistics
-   Reservations Management
-   Returns Tracking
-   Search/Filter

[See all features](https://www.capterra.com/p/179296/GetMaintainx/#features)

Smarthub

Top features

40/50

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Asset Assignment
-   Asset Kitting
-   Asset Lifecycle Management
-   Asset Tracking
-   Audit Management
-   Audit Trail
-   Barcoding/RFID
-   Billing & Provisioning
-   Calendar Management
-   Check-in/Check-out
-   Complaint Monitoring
-   Compliance Management
-   Contract/License Management
-   Cost Tracking
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Data Import/Export
-   Depreciation Management
-   Digital Signature
-   Disposal Management
-   Document Management
-   Equipment Tracking
-   Fixed Asset Management
-   Funding Source Tracking
-   Generative AI
-   GPS
-   Historical Reporting
-   Inventory Management
-   Inventory Tracking
-   IT Asset Tracking
-   Location Tracking
-   Maintenance Management
-   Maintenance Scheduling
-   Mobile Access
-   Monitoring
-   Multi-Location
-   Purchase Order Management
-   QR Codes
-   Reminders
-   Reporting/Analytics
-   Reporting & Statistics
-   Reservations Management
-   Returns Tracking
-   Search/Filter

[See all features](https://www.capterra.com/p/10005969/Smarthub/#features)

### Recognition

MaintainX is recognized as a top-rated tool in 3 Capterra Shortlist reports

Best Value CMMSSoftware (2023) 

No recognitions have been awarded to Smarthub

### Deployment & support

MaintainX

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Smarthub

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

MaintainX

-   By MaintainX
-   Located in United States
-   Founded in 2018

Smarthub

-   By Siso Software
-   Located in United Kingdom
-   Founded in

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