# Compare MaintainX vs AkitaBox 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare AkitaBox and MaintainX based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/179296-191385/GetMaintainx-vs-AkitaBox

---

# AkitaBox vs MaintainX Features and Cost Comparison

Last updated March 20th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

AkitaBoxMaintainX2/4 selected

[AkitaBox](https://www.capterra.com/p/191385/AkitaBox/)[4.6 (85)](https://www.capterra.com/p/191385/AkitaBox/reviews/)

[MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[4.8 (993)](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

[## AkitaBox](https://www.capterra.com/p/191385/AkitaBox/)[4.6 (85)](https://www.capterra.com/p/191385/AkitaBox/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.6

Customer Service

4.6

Reviews Sentiment

Based on [85 reviews](#user-reviews)

Positive

82

Neutral

1

Negative

2

[## MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[4.8 (993)](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

Starting Price

$25.00/month

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.8

Customer Service

4.8

Reviews Sentiment

Based on [993 reviews](#user-reviews)

Positive

976

Neutral

14

Negative

3

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 11,548 reviews from maintenance management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

80%Fit

Feature ratings

Preventive Maintenance

4.5

Work Order Management

4.6

Mobile Access

4.0

Service History

4.6

Scheduling

4.4

87%Fit

High performer

Feature ratings

Preventive Maintenance

4.8

Work Order Management

4.8

Mobile Access

4.8

Service History

4.7

Scheduling

4.5

User satisfaction

User satisfaction

4.6

User reviews[85](https://www.capterra.com/p/191385/AkitaBox/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.5

Customer support

4.6

User satisfaction

4.8

User reviews[993](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

Ease of use

4.8

Functionality

4.6

Value for money

4.7

Customer support

4.8

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$25Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Higher Education, Healthcare, Local & State Government, Commercial Real Estate, AEC

Best for

MaintainX is used by manufacturing plants, food and beverage facilities, chemical companies, automotive factories, distribution centers, oil and gas operations, and mining sites.

## User reviews

Pros & cons

SB

Sylvester B.

Maintenance Technician

> "Learning what the application can do was exciting, I enjoyed the pictures of assets, and the maps of our buildings is..."

[See full review](https://www.capterra.com/p/191385/AkitaBox/#Capterra___6825316)

RS

Robert S.

Director of Building and Grounds

> "It could go as far as placing a date and time on it for managers to see, that way if something goes wrong they can look..."

[See full review](https://www.capterra.com/p/191385/AkitaBox/#Capterra___6695834)

SB

Sylvester B.

Maintenance Technician

> "I enjoy how we can look up assets by asset number or you can type in the location."

[See full review](https://www.capterra.com/p/191385/AkitaBox/#Capterra___6825316)

RS

Robert S.

Director of Building and Grounds

> "This would provide the technician the insight that a possible bearing / motor failure is occurring due to higher amp..."

[See full review](https://www.capterra.com/p/191385/AkitaBox/#Capterra___6695834)

RS

Robert S.

Director of Building and Grounds

> "I really liked the fact that they sent their team into my building to retrieve accurate data off all of my equipment and..."

[See full review](https://www.capterra.com/p/191385/AkitaBox/#Capterra___6695834)

WF

Wendy F.

Facilities Operations Coordinator

> "I wind up crating excel reports as the system itself is unable to really quantify their work."

[See full review](https://www.capterra.com/p/191385/AkitaBox/#Capterra___6563998)

IP

Ian P.

Plumbing Manager

> "Akitabox efficiently allows you to systematize your maintenance with recurring preventative maintenance work orders and..."

[See full review](https://www.capterra.com/p/191385/AkitaBox/#Capterra___6131804)

TH

Timothy H.

Office Associate

> "Most services are web-based, so if you lose service, you lose some of the availability."

[See full review](https://www.capterra.com/p/191385/AkitaBox/#Capterra___6564032)

WF

Wendy F.

Facilities Operations Coordinator

> "End users really like the features of seeing the floor plant to direct Facilities to the area they are requesting help."

[See full review](https://www.capterra.com/p/191385/AkitaBox/#Capterra___6563998)

MB

Michael B.

Director of Facilities

> "The work order system is kind of clunky compared to other products on the market."

[See full review](https://www.capterra.com/p/191385/AkitaBox/#Capterra___6674745)

RC

Ryan C.

Digital Practice Leader

> "It was easy for our team to set up and access the platform and start uploading our information."

[See full review](https://www.capterra.com/p/191385/AkitaBox/#Capterra___6856427)

BW

Brittany W.

Project Engineer

> "Report feature doesn't have all the necessary tools we need yet."

[See full review](https://www.capterra.com/p/191385/AkitaBox/#Capterra___6580928)

GA

Gage A.

Life Safety Specialist

> "The mapping function for asset placement is one of the best that I have seen."

[See full review](https://www.capterra.com/p/191385/AkitaBox/#Capterra___6666218)

TT

Tom T.

Landscape Designer

> "The multiple moves to gain access was a fail for some reason."

[See full review](https://www.capterra.com/p/191385/AkitaBox/#Capterra___6729602)

JP

Joe P.

Assistant Project Manager

> "It allows us to keep track of different equipment and to maintain and perform repairs easily with the work order system."

[See full review](https://www.capterra.com/p/191385/AkitaBox/#Capterra___6131892)

VR

Victor R.

Plant Supervisor

> "The use of the qr code scanner is a pain to use when there is no app available on the go."

[See full review](https://www.capterra.com/p/191385/AkitaBox/#Capterra___6133600)

KM

Katie M.

Office Coordinator

> "I love how easy the software is to use and the multiple ways our students/staff can enter service requests (Portal and/or..."

[See full review](https://www.capterra.com/p/191385/AkitaBox/#Capterra___6564097)

GL

Garrett L.

General maintenance

> "Glitchy website that crashes at times could use more upkeep"

[See full review](https://www.capterra.com/p/191385/AkitaBox/#Capterra___6133681)

KM

Katie M.

Office Coordinator

> "AkitaBox is so much more than a work order system for us."

[See full review](https://www.capterra.com/p/191385/AkitaBox/#Capterra___6564097)

SA

Sergio A.

bulding supervisor

> "when people doesn't use it to communicate orders it wont work as well."

[See full review](https://www.capterra.com/p/191385/AkitaBox/#Capterra___6213652)

RS

Robert S.

Director of Building and Grounds

> "Then they provided not just me but my staff with great training to get us spun up to be self sufficient."

[See full review](https://www.capterra.com/p/191385/AkitaBox/#Capterra___6695834)

TD

Troy D.

HVAC Engineer

> "Akita Box mobile website can be hard to use."

[See full review](https://www.capterra.com/p/191385/AkitaBox/#Capterra___6132275)

JP

John P.

Assistant manager facilities services

> "Started with it a little over three months ago and was just thrown into it and after a month I am able to efficiently run..."

[See full review](https://www.capterra.com/p/191385/AkitaBox/#Capterra___6131939)

Yolanda L.

Manager

> "In my team there have been some problems with this."

[See full review](https://www.capterra.com/p/191385/AkitaBox/#Capterra___4654442)

JK

Justni K.

Teacher

> "It is a fast, easy solution for reporting work tickets. "

[See full review](https://www.capterra.com/p/191385/AkitaBox/#Capterra___6511256)

TE

Todd E.

Maint. Tech. Sr./Akitabox

> "There were some specific things we needed on the work order side that were not available for us to fully use the entire..."

[See full review](https://www.capterra.com/p/191385/AkitaBox/#Capterra___2444605)

BW

Brittany W.

Project Engineer

> "I like that all facility management can be stored in one place!"

[See full review](https://www.capterra.com/p/191385/AkitaBox/#Capterra___6580928)

DW

David W.

Safety & Security Manager

> "Can't make custom pin icons. "

[See full review](https://www.capterra.com/p/191385/AkitaBox/#Capterra___2444523)

[View Reviews](https://www.capterra.com/p/191385/AkitaBox/reviews/)

Scott U.

Maintenance Manager

> "It brings clear structure to how we track assets, PMs, work orders, labor time, and daily priorities, which makes it much easier to manage both people and..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7098628)

CD

Colin D.

Maintenance Planner

> "There are some missing features when compared to SAP PM e.g. strategy plans/maintenance plan schedule overview/material reservations which have set us back..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7040225)

VR

Verified Reviewer

Facility Management

> "User-friendly interface, resource management features, scheduling options, visibility of all maintenance tasks, request tracking, and excellent return on..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7019713)

Scott U.

Maintenance Manager

> "One of my main challenges is that some of the data recording and documentation features don’t feel as strong or consistent as I’d like."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7098628)

VR

Verified Reviewer

National Facilities Manager

> "The mobile app is especially valuable for technicians in the field, and the visibility it provides to leadership helps drive accountability, consistency,..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7066475)

Allen C.

Admin

> "Work orders support only one asset, complicating multi-asset tasks, and can't link to purchase orders."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7036611)

Scott U.

Maintenance Manager

> "The visibility into KPIs and task tracking helps drive better business decisions and keeps our team accountable. While there are still areas to improve —..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7098628)

JT

Joe T.

Plant Engineer

> "Because our old ways of creating work orders online were so cumbersome, it was hard to wrap our mind around some of the new procedures - we were..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7042636)

Jason L.

Director of Solutions

> "It’s helped bring structure and clarity to how we run our service department, and it’s made a noticeable difference in organization, communication, and..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7118524)

VST

Vikas Singh T.

Purchasing agent

> "The reporting and analytics features feel limited, especially when trying to generate custom insights."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7042277)

Elena G.

Maintenance Manager

> "The interface is user-friendly, and the ability to attach photos, documents, and comments to each request helps ensure clear communication and..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7058694)

CH

CHARLES H.

Senior Maintenance Manager

> "Sometimes it can be slow as it is cloud based. If you do not have good Wi-Fi - it can frustrate the team, however this is not the software's fault."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7064835)

VR

Verified Reviewer

National Facilities Manager

> "The platform is easy for technicians to adopt, improves communication, and centralizes documentation and history in a way that supports better..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7066475)

JC

James C.

Infrastructure and Property Manager

> "Asset information (serial, model number, warranty, etc.) not showing up on work orders."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7026159)

AV

Anthony V.

Project Manager

> "I especially like the ability to track preventive maintenance schedules, assign tasks, and document issues with photos."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7099464)

ZF

Zack F.

Product Manager

> "Before using it, I had to create work orders in Google Docs, which was incredibly time-consuming."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7053811)

ZF

Zack F.

Product Manager

> "What I like most about MaintainX is that it gives me a single space to create custom work orders for my operations crew."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7053811)

MS

Michael S.

facilities manager

> "the calendar feature doesn't show long term projects as good as i would like."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7103798)

CD

Colin D.

Maintenance Planner

> "I like how intuitive and user friendly the system is, the clear visualisation of work order scope, ownership and priority makes it easy to decipher our..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7040225)

JM

Jesse M.

Maintenance Manager

> "We don't need or track some of the information on the work order form and the inability to change or remove it is frustrating."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6773437)

KD

Kescia D.

Quality Nurse Manager

> "I appreciate how it ensures no preventative maintenance work orders get missed and ensures documentation is completed on the work that is done."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7111686)

JM

Jesse M.

Maintenance Manager

> "the data import from the original migration was hacked and caused unusable data in the maintainx system."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6773437)

DM

Daniel M.

Director of Fabricating and Converting

> "Easy user interface, provides very easy to understand tracking of maintenance, both PM and reactive, as well as metrics like MTTR and MTBF."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7110389)

BP

Bhavin P.

Mechanical Engineer

> "There are some minor glitches that not getting able to reach to root cause."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7065827)

AL

Alicia L.

VP Finance

> "The real-time reporting and mobile accessibility allow for quick decision-making on the go, while its inventory tracking helps maintain accurate stock..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6762966)

GB

Gabriel B.

Maintenance Technician

> "It can get fairly complicated and confusing at times if it's not explained to you by someone experienced in it or trained to use the software."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7052233)

AL

Alicia L.

VP Finance

> "His ability to customize procedures and accommodate special recurring scenarios has resulted in tailored solutions that perfectly align with our business..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6762966)

ML

Michelle L.

Senior Accountant

> "We wish there were more features of the platform we could use actively, but due to the complexity and needs of our organization some of the features don't..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6861005)

CC

Cody C.

Executive Director of Operations

> "MaintainX offers the best user experience for asset management (i.e. preventative maintenance, reactive maintenance, building maintenance functions, work..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6861907)

RR

Rafael R.

Director of Maintenance - Pressure

> "Not being able to back-date work time when someone can't or forgets to add time/comments yesterday."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6795651)

AV

Anthony V.

Project Manager

> "The mobile accessibility makes it simple for frontline employees and maintenance staff to complete work orders in real time."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7099464)

BF

Brooks F.

Director of Continuous Improvement

> "The drag/drop features when building procedures are extremely finnicky and make editing things a pain."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6860389)

KT

Kevin T.

Facilities Manager

> "It can be used for inventory, asset tracking, work order and workflow allocation, communication, and reporting (which is always helpful with management)."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6860422)

CG

Crystal G.

Maintenance planner

> "you can't add more than one asset to a work order so my guys have to fill out multiple work orders and that takes up their time they could be doing..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6594453)

JG

Joe G.

Maintenance and Facilities Manager

> "The application allows us to streamline our maintenance department and provides a place to centralize our equipment documentation."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6797592)

SD

Sonya D.

Administrative Assistant

> "I don't like that some features are not available via the mobile app."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7018910)

SS

Seth S.

MECHANC

> "You enjoy seeing the results of your effort stack up over time, and maintaining X becomes more than a task; it’s a way to stay grounded, organized, and..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7113459)

DS

Don S.

Maintenance manager

> "Other con and pro is that when working with a cloud software there is always a chance of an isp, Wi-Fi, or external server issue."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6858295)

VR

Verified Reviewer

Maintenance supervisor

> "I am happy with the software and allowing use to schedule inspections and stay on top of issues that can been seen by multiple employees."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7051649)

JC

Jamie C.

Staff Engineer

> "this could be just my lack of familiarity with the process, but I have struggled with uploading large scale work orders or groups of assets."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6764911)

AG

Alex G.

Plant Manager

> "It allows each plant to customize and implement while still living within the same framework company wide."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7056999)

AB

Andrew B.

Maintenance Engineer

> "The parts inventory part is also lacking in my opinion."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7047140)

DE

Daniel E.

Plant manager

> "It has many bells and whistles and we found it beneficial for our facility while focusing on work order, preventative work orders, and inventory management."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7002210)

BF

Brooks F.

Director of Continuous Improvement

> "The AI and OEM features are unusable due to inaccurate data."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6860389)

DR

Dale R.

Senior Maintenance Manager

> "It keeps us audit-ready, gives us better visibility into downtime causes, and makes PM management way less painful."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7069537)

TH

Tom H.

Asset Manager

> "Sometimes there's an issue with the keyboard not disappearing on the mobile application."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7016010)

Tanner R.

Maintenance Coordinator and Special Projects

> "It also helps keep communication clear between the team since everything is in one place instead of spread across emails, texts, or paper notes."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7108401)

CC

Craig C.

Maintenance Planner - Scheduler

> "There have been occasions where we have been doing something a certain way and then all of a sudden that way doesnt work anymore or a button is missing. "

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6773766)

John C.

TPM Coordinator

> "They also helped us recognize differences in data types from our various sites and modify to fit everyone."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7038429)

CC

Cody C.

Executive Director of Operations

> "I do not have many negative comments, however if I had to provide feedback, I would say the biggest hurdle I have experienced is with the iPad application,..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6861907)

LA

Leanne A.

Controller

> "Overall we are pleased with the addition of MaintainX. Our mechanics now have a place to record in one spot all maintenance records, user manuals etc to..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6866226)

AS

Anjaly S.

Quality Manager

> "cannot save and go back to different tab."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7037328)

DT

Daniel T.

Facility Manager

> "user interface for requestors make it easy for them to send work orders properly, being able to manage work orders and sort is very handy. "

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6863405)

JS

Jamie S.

Maintenance Team Leader

> "Timing engineers out of app for too quickly."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7039630)

Elena G.

Maintenance Manager

> "He has taken the time to understand our workflows and has been extremely responsive in helping us get our reporting and setup exactly how we need it."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7058694)

KJ

Kaleb J.

Maintenance Planner

> "Just like any system you use there will be some road blocks on certain features based off how the program is written but it is not anything that hasn't..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6594069)

CM

Chris M.

CIO

> "The Teams that are using the software appreciate how easy it is to track work orders, manage assets and stay up to date on the tasks they are assigned."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7048277)

LR

Lisa R.

Manager

> "The program we had before, I had to do it myself or I could pay them to do it for me, not good customer service. "

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6771203)

Tanner R.

Maintenance Coordinator and Special Projects

> "That makes it a lot easier to track what’s been done, what still needs attention, and the maintenance history of equipment."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7108401)

CD

Conner D.

Audit and Data Specialist

> "It can just be rough sometimes having to reach out and then wait in order to get certain things uploaded."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6869051)

MB

Mark B.

Maintenance and Service manager

> "first rate has saved me time on paperwork and planning works, creating work procedures via the AI tool"

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7092426)

TN

Tiffany N.

Customer Care Coordinator

> "The exisiting calendar on the website is hard to manage."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6862038)

CG

Crystal G.

Maintenance planner

> "you can customize the pm's to do all kinds of stuff, it is very easy to search for work orders and parts, and you can add files and pictures to the assets,..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6594453)

DM

DJ M.

Millwright

> "Seriously, the only thing that irks me a bit is when I order parts or supplies that have more than two decimal places in the cost. And I hear they're..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6294231)

NH

Natasha H.

Operations Manager

> "Maintainx is a great way to track all assets, customers and history of machine services."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7114919)

SF

Sonny F.

Facilities Administrator

> "The cost is quite high compared to other CMMS companies on the market."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7036183)

SW

Sam W.

Senior Manager - Technical Services

> "Users can easily complete procedures on a device at the point of use, upload photos and provide accurate, real-time updates on work orders."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6641768)

EP

Emily P.

Manager

> "It's so hard to keep up with notifications within the software/app."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6795232)

SW

Sam W.

Senior Manager - Technical Services

> "MaintainX has allowed us to streamline our old paper-based maintenance procedures by creating new digital, dynamic MaintainX procedures."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6641768)

MP

Mike P.

Engineering Supervisor

> "One notable downside of MaintainX is the cost associated with its enterprise-tier pricing."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6861509)

AL

Alicia L.

VP Finance

> "From developing solutions alongside our external consultant to addressing unique inventory and pricing hurdles, \[sensitive content hidden\] has consistently..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6762966)

ET

Edward T.

Corporation Yard Manager

> "I don't like the transition when using desktop vs mobile app. "

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7004319)

SD

Sonya D.

Administrative Assistant

> "I like most that you can communicate with team members through the app and that you can generate reports."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7018910)

VST

Vikas Singh T.

Purchasing agent

> "Customer support takes ages to respond."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7042277)

Kari B.

Maintenance Electrician

> "Our downtime tracking for our KPI's became more accurate the moment it was implemented."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7118644)

JW

James W.

Maintenance Manager

> "So my biggest con would be that there is not the option to have more then one task column for work orders."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6754333)

Tanner R.

Maintenance Coordinator and Special Projects

> "MaintainX helps us keep maintenance work organized and visible for the whole team."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7108401)

BM

Brennan M.

Engineering Supervisor

> "The mobile application does not offer 100% of the features provided in the desktop version."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6593576)

DP

Dexter P.

Maintenance Manager

> "The report tracking is helpful for tracking work done each week."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7037474)

BR

Ben R.

owner

> "Scheduling Zoom meetings takes an unreasonably long time, which has hindered our progress significantly."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#SoftwareAdvice___6508323)

[View Reviews](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

## User interface

4.62 (85)

4.78 (993)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

AI Summarization

120

Important

AkitaBox

26/41

-   Activity Dashboard
-   AI Copilot
-   AI Summarization
-   Alerts/Notifications
-   API
-   Asset Tracking
-   Audit Trail
-   Barcoding/RFID
-   Billing & Invoicing
-   Budgeting/Forecasting
-   Calendar Management
-   Calibration Management
-   Chatbot
-   Compliance Management
-   Contact Management
-   Customizable Fields
-   Customizable Forms
-   Data Import/Export
-   Document Management
-   Downtime Tracking
-   Equipment Maintenance
-   Generative AI
-   Inspection Management
-   Inventory Management
-   Key & Lock Management
-   Mobile Access
-   Multi-Location
-   Predictive Maintenance
-   Preventive Maintenance
-   Process/Workflow Automation
-   Purchase Order Management
-   Real-Time Data
-   Reporting & Statistics
-   Resource Allocation
-   Scheduling
-   Service History
-   Technician Management
-   Third-Party Integrations
-   Vendor Management
-   Workflow Management
-   Work Order Management

[See all features](https://www.capterra.com/p/191385/AkitaBox/#features)

MaintainX

Top features

34/41

-   Activity Dashboard
-   AI Copilot
-   AI Summarization
-   Alerts/Notifications
-   API
-   Asset Tracking
-   Audit Trail
-   Barcoding/RFID
-   Billing & Invoicing
-   Budgeting/Forecasting
-   Calendar Management
-   Calibration Management
-   Chatbot
-   Compliance Management
-   Contact Management
-   Customizable Fields
-   Customizable Forms
-   Data Import/Export
-   Document Management
-   Downtime Tracking
-   Equipment Maintenance
-   Generative AI
-   Inspection Management
-   Inventory Management
-   Key & Lock Management
-   Mobile Access
-   Multi-Location
-   Predictive Maintenance
-   Preventive Maintenance
-   Process/Workflow Automation
-   Purchase Order Management
-   Real-Time Data
-   Reporting & Statistics
-   Resource Allocation
-   Scheduling
-   Service History
-   Technician Management
-   Third-Party Integrations
-   Vendor Management
-   Workflow Management
-   Work Order Management

[See all features](https://www.capterra.com/p/179296/GetMaintainx/#features)

### Recognition

No recognitions have been awarded to AkitaBox

No recognitions have been awarded to MaintainX

### Deployment & support

AkitaBox

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

MaintainX

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

AkitaBox

-   By AkitaBox
-   Located in United States
-   Founded in 2015

MaintainX

-   By MaintainX
-   Located in United States
-   Founded in 2018

## Popular Comparisons

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4.6

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[MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[4.78 (993)](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

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[MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[4.78 (993)](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

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