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Manufacturing, Industrial, Facility Managers, Government, Schools, Hospitality, Operational Teams, Fleet Managers, Restaurants, Warehouses, Churches, Retail, Safety/EHS leaders. SMB to Enterprise.
Joyfill creates a super simple way to build, customize and fill out large complicated forms in minutes for just about any job or industry — inspections, checklists, work orders, and much more!
I really like everything about it, the way it builds on itself. The procedure library has been a great help.
When a repair request is rejected, the basic user who submitted the request, is unable to see the reason why the ticket was refused.
We have used this product for over a year and it is wonderful. I have 4 maintenance guys that i keep track of and this is by far the best app that i have used.
I just have had trouble getting buy in from all facilities. I will keep at them to use for requesting service.
Overall I am completely satisfied this this platform, and could recommend it to others whom work in my industry. The customer support is great.
I don't like the fact that exporting work lists to PDF's is restricted on the Small Business account but I understand the pricing model or else everybody would be using that account.
The customer service is amazing and ready to spring into action to help out. They are very helpful and act like they care.
There is no email system to communicate with client and vendors, it's all done through the App.
Great product and we have had zero issues syncing across different devices to manage our clients and sending reports to proper people. I love the functionality and ease of use.
Navigation for created forms/submissions has proven somewhat difficult on mobile devices for our technicians, so losing that link feature was a huge bummer for our company.
I like the professionalism this product has allowed my company to have. Good customer service has allowed some fine tuning to certain forms.
We still occasionally get complaints from users that loose information input to text boxes, but it's far less common than before the switch. The submission search is cumbersome.
We like the ability to import the previous year's report, and to then edit for the current findings. The mobile from works well, and looks good on the device.
It gets somewhat confusing to try and differentiate between multiple systems that were inspected at the same site.
The best part of using Joyfill, is the ease of making your reports, and the flexibility of making changes. It's also pretty easy to use, and many of the features are intuitive to use.
Inability to separate pages in a logical manner.
Pete W.: My name is Pete. I am the director of Process Engineering and Safety. I work for Fitz-Thors, and I would rank MaintainX with a five. At this company, they were not using a CMMS or a EAM, an enterprise access management software. They were using, we got something down. So there was really no management of any of the assets here at this location, or a work order system or a preventative maintenance type of system. They were doing some things, but it was more almost totally reactive instead of preventative. I came from another company where I implemented a asset management CMMS into the system, and it made a world of difference. When I came here, I was responsible for putting in processes for their manufacturing side to make sure everything was smooth, and I quickly realized that they didn't have one. So we got the permission to go forward. So I went through and got a number, almost a dozen software companies, and I went through each one of them. I had a check-off list of things that I wanted it to do. And when I got down to at least five, I started scheduling demos with a team here at Fitz-Thors, and we narrowed it down and we chose MaintainX as our solution. Getting MaintainX implemented was a lot easier than I had originally thought and the team had thought. We received templates to put in our information. It took a while, but we had a couple of college students that entered the data into a spreadsheet, and then MaintainX takes your spreadsheet and puts it into the database and gets it all set up. It's all your assets, all your users, and a number of other things that MaintainX does for you. And along the way, we received training on how to do that post the implementation. I recommend MaintainX because of the ease of use. It was very easy and straightforward. A lot of software implementations can be lengthy and require a lot of work, but MaintainX was not. The implementation team got all our data in there; the data was sound. The training that we received was good, but there's additional training that you can do and look online to receive. But we implemented it and immediately started using and immediately saw a major difference in impact.
MaintainX
Top FeaturesJoyfill
MaintainX
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