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Respond.io is capable of handling high volumes without any slowdowns or downtime and can accommodate even the most complex businesses and implementations. Additionally, we offer highly flexible and cu
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We use this software everyday to engage with our Customers and answer their queries. The experience is good so far - The support from the respond team to help us build workflow is also very good.
It is very hard to see various data cuts and customise service SLAs in a very inflexible reporting system. Complexity of using the product is very high.
It has been a great experience after the addition of certain features in Respond.io.
Nothing that I can think of at the moment, I’ll edit the review later if needed.
Ease of use, accessibility, easy automation of your messages, user-friendly interface, a lot of time saved, avoiding crammed messages.
Nothing I can think of at the moment, but I'll make sure to come back with another review if something changes.
Love it absolutely and have adapted this for over two years at my employer and have cheer-led it's implementation and daily usage.
We no longer have crammed conversations spread around several tools.
Supportive and Reliable: Glassix's customer support is responsive, helpful, and ensure minimal downtime.
However, one downside might be its lack of advanced analytics for deeper insights into customer interactions and more customization options for tailored communication strategies.
My overall experience with Glassix has been SuperB, as it offers robust monitoring capabilities for both parental control and employee tracking.
This is a difficult question since I have everything needed.
As someone who understands the significance of a unified customer experience, I was thoroughly impressed by Glasix's platform and its ability to streamline and optimize omnichannel interactions.
Glassix does not support time-based automated messaging on WhatsApp, which would enhance scheduling and automation.
My overall experience with Glassix has been largely positive, the platform’s robust interaction tracking capabilities provide a comprehensive view of customer history across all channels.
We had to set up on our own so we had to put in time and effort to ensure we get the set up right. But moving on, there has been no glitch.
Prioritize real-user-identified key features according to your needs to find your best fit.
respond.io
Top FeaturesGlassix
respond.io
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