Capterra Logo
Helping businesses choose better software since 1999

respond.io vs Zipteams: Which is a better fit?

Updated on September 2nd, 2024
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Summary
Key features rated by users
Features selected based on 3,122 reviews from Live Chat users.
% Fit
Missing features
Not enough reviews
Feature ratings
Real-Time Notifications
NA
Chat/Messaging
3.8
Real-Time Monitoring
NA
Contact Management
1.0
Screen Sharing
NA
% Fit
Missing features
Feature ratings
Real-Time Notifications
NA
Chat/Messaging
NA
Real-Time Monitoring
NA
Contact Management
NA
Screen Sharing
4.8
User satisfaction
4.2
User reviews12
Ease of use
4.3
Functionality
4.0
Value for money
4.5
Customer support
4.3
4.7
User reviews73
Ease of use
4.7
Functionality
4.7
Value for money
4.7
Customer support
4.8
Price starts from
Monthly subscription
Free version
Free trial
--
Monthly subscription
Free version
Free trial
Best for

Respond.io is capable of handling high volumes without any slowdowns or downtime and can accommodate even the most complex businesses and implementations. Additionally, we offer highly flexible and cu

India, USA, Singapore, Australia

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
179311
5 screenshots
265801
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Activity Dashboard
207
Important
API
388
Important

respond.io

Top Features
19/31
  • Collaboration Tools
  • Customizable Branding
  • Document Storage
  • Geotargeting
  • Interaction Tracking
  • Real-Time Analytics
  • Real-Time Monitoring
  • Real-Time Notifications
  • Screen Sharing
  • Search/Filter
  • Single Sign On
  • Surveys & Feedback
  • Activity Dashboard
  • API
  • Autoresponders
  • Canned Responses
  • Chat/Messaging
  • Contact Management
  • CRM
  • Email Management
  • File Sharing
  • Mobile Access
  • Multi-Channel Communication
  • Offline Form
  • Proactive Chat
  • Real-time Consumer-facing Chat
  • Reporting/Analytics
  • Support Ticket Management
  • Third-Party Integrations
  • Transcripts/Chat History
  • Transfers/Routing
See All features
Hide Live Chat Software Features -

Zipteams

2/31
Show Live Chat Software Features +

respond.io

--

Zipteams

  • Best Value Meeting
    Software (2024)
respond.io
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Zipteams
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
respond.io
  • By respond.io
  • Located in Hong Kong SAR China
  • Founded in 2017
Zipteams
  • By Zipteams
  • Located in India
Need a Little Help?

Talk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.

Recommendations

Products similar to those you're currently comparing: