# Compare ManageEngine ServiceDesk Plus vs LogMeIn Resolve 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare ManageEngine ServiceDesk Plus and LogMeIn Resolve based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/179501-249584/ManageEngine-Service-Desk-Plus-vs-GoTo-Resolve

---

# ManageEngine ServiceDesk Plus vs LogMeIn Resolve Features and Cost Comparison

Last updated May 5th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ManageEngine ServiceDesk PlusLogMeIn Resolve2/4 selected

[ManageEngine ServiceDesk Plus](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/)[4.4 (230)](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/reviews/)

[LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/)[4.4 (214)](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/)

[## ManageEngine ServiceDesk Plus](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/)[4.4 (230)](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/reviews/)

Starting Price

$16.00/month

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.3

Customer Service

4.2

Reviews Sentiment

Based on [230 reviews](#user-reviews)

Positive

207

Neutral

15

Negative

8

[## LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/)[4.4 (214)](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/)

Starting Price

$29.00/month

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.5

Customer Service

4.2

Reviews Sentiment

Based on [214 reviews](#user-reviews)

Positive

192

Neutral

16

Negative

6

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## Summary

* * *

Key features rated by users

Features selected based on 4,212 reviews from help desk software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

70%Fit

Not enough reviews

Feature ratings

Ticket Management

4.7

Real-Time Notifications

4.4

Third-Party Integrations

3.9

Customizable Fields

4.4

Performance Metrics

\--

60%Fit

Missing features

Feature ratings

Ticket Management

4.0

Real-Time Notifications

4.2

Third-Party Integrations

NA

Customizable Fields

4.0

Performance Metrics

NA

User satisfaction

User satisfaction

4.4

User reviews[230](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/reviews/)

Ease of use

4.3

Functionality

4.4

Value for money

4.3

Customer support

4.2

User satisfaction

4.4

User reviews[214](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.3

Customer support

4.2

Price starts from

Price starts from

$16Per User, Per Month

-   Free version
-   Free trial

Price starts from

$29Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

ServiceDesk Plus can be used by SMBs and enterprises alike. It's a region and vertical-agnostic ITSM platform that is easy to set up—without heavy implementation overhead or developer effort.

Best for

IT professionals and MSPs in upper midmarket and enterprise organizations managing endpoint security, compliance, remote support, and helpdesk operations.

## User reviews

Pros & cons

EL

Edier L.

Network administrator

> "The expirience was good lot of documentation and intuitive interface that helps to setup this tool, all the integration between assets,..."

[See full review](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/#Capterra___7131507)

YK

Yurii K.

Technical Support Specialist

> "Maintenance of Linux based version could be a problem if your team is mostly Windows specialist."

[See full review](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/#Capterra___7128019)

AV

Ahmet V.

System Network and İnformation Sec Manager

> "The feature I like most about ManageEngine ServiceDesk Plus is the comprehensive and user-friendly service management infrastructure it offers."

[See full review](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/#Capterra___7054372)

RV

Robert V.

IT Manager

> "The customization of templates is a but difficult to understand how the layout works."

[See full review](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/#Capterra___6765592)

Austin E.

CTO

> "Great ticketing system that has a lot of customizable features and ways to import emails into actionable items"

[See full review](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/#Capterra___7102463)

IP

ISHWARI P.

Trainee

> "Mobile app limitations lack some features from the desktop version."

[See full review](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/#Capterra___6779077)

CQ

Connor Q.

IT Team Lead

> "Back-end automation and custom triggers allow for powerful workflows catered to specific and niche requirements"

[See full review](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/#Capterra___7114581)

RV

Robert V.

IT Manager

> "Some fields are not available for reporting such as the description."

[See full review](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/#Capterra___6765592)

Melih Ç.

Team Leader

> "It has many integration capabilities which is very important for changed customer environments and templates for Incidents/Requests are very..."

[See full review](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/#Capterra___6649143)

MS

Manuel S.

Engineer TI Sr.

> "It does not maintain an integration with Microsoft applications."

[See full review](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/#Capterra___6396780)

EL

Edier L.

Network administrator

> "We don't use all the options available for deployment but is good to know there are there in case the company situation change."

[See full review](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/#Capterra___7131507)

VR

Verified Reviewer

IT Manager

> "there are some functions inside some processes which are missing such as custom approval workflows in incident management or having the details..."

[See full review](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/#Capterra___4605698)

AV

Ahmet V.

System Network and İnformation Sec Manager

> "Furthermore, its detailed reporting capabilities make it much easier to measure and improve processes."

[See full review](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/#Capterra___7054372)

GV

Gerardo V.

Product Manager

> "The ZIA bot that is bundled only works in english, there are so many customers that needs spanish support and ZIA doesn't support it."

[See full review](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/#Capterra___3525766)

Melih Ç.

Team Leader

> "I like ServiceDesk Plus as an ITSM tool and because its modules can be aligned according to its licencing, it helps customers' wallet thin."

[See full review](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/#Capterra___6649143)

Harry S.

Systems & Digital Marketing Administrator

> "Also there isn't a timeline of features being implemented, so it's not clear if the features you may want, are going to happen."

[See full review](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/#Capterra___4236551)

JN

Joshua N.

Applications Specialist

> "It does the job and helps us as an office support our retail stores and staff members with any questions and queries."

[See full review](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/#Capterra___6346360)

BS

Boyang S.

Junior Data Integration Developer

> "For a comprehensive ITSM solution, it can be quite pricey."

[See full review](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/#Capterra___4636210)

YK

Yurii K.

Technical Support Specialist

> "ManageEngine ServiceDesk Plus is a great tool for teams of any size."

[See full review](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/#Capterra___7128019)

MT

Michael T.

Service Delivery Manager

> "Lacks some configurability and isn't as flexible as top-tier products like ServiceNow"

[See full review](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/#Capterra___3338320)

JN

Joshua N.

Applications Specialist

> "Good if all you're looking at is to provide a service desk platform but for a business that is expected to grow, there are other platforms that..."

[See full review](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/#Capterra___6346360)

AW

Andrew W.

Radpro

> "The only feature that is missing is the ability to turn back time."

[See full review](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/#Capterra___2560011)

[View Reviews](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/reviews/)

Mai M.

Managing Director

> "It's been a super powerful tool for our team to use with all clients across the country."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___7120409)

TB

Tonia B.

Director of IT

> "It often resolves to websites outside of the US and is blocked by the system"

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6802591)

MT

Marek T.

CEO

> "The integration with knowledge base articles facilitated quick access to relevant information, enabling efficient issue..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4825144)

MT

Mark T.

Owner

> "Poor Apple device support."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6652452)

AN

Alex N.

System Analysis

> "Having information such as what operating system a computer is running, who is currently logged in, and what the..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6066810)

SB

Steve B.

Director

> "We have also found that the product is not as stable as GTA and often times out a session or fails to connect, for no..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4849352)

AN

Alex N.

System Analysis

> "GoTo Resolve offers me a lot of tools to manage our company's IT resources and provide real time support to our users."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6066810)

PM

Paul M.

IT System Administrator

> "Sometimes it's worked, but then other times, I couldn't even log in because the end-user was asked to enter credentials..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6014488)

RS

Raj S.

President

> "It's intuitive interface and robust file transfers are impressive making it easy to use even for novices."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6796851)

SB

Steve B.

Director

> "The inability to allow multiple support staff to join the same Unattended Session."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4849352)

AN

Alex N.

System Analysis

> "I was very easily able to get it to run on my smart phone allowing me to quickly solve a IT issue at work while in the..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6066810)

AN

Alex N.

System Analysis

> "The GoTo Resolve client handles users changing poorly which is usually when the client crashes."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6066810)

MT

Mark T.

Owner

> "Love the mobile device management option"

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6652452)

SR

Sarah R.

I.t. technician

> "The only thing I don't like is that if I switch users on the computer I am connected to sometimes I have to disconnect..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___3729534)

NS

Nikhil S.

Application Development Analyst

> "GoTo Resolve's ticketing system is highly effective."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6637939)

PM

Paul M.

IT System Administrator

> "Not being able to remote into an end-user's system while they were having a problem."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6014488)

JB

Jeremy B.

Csr

> "I have been using this app for 2 months and it has been easy to use with my cell and the computer app"

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6520191)

MS

Mike S.

IT Administrator

> "It's not easy to configure, the ticket system is iffy at best and they don't even know how to help you configure it..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4873101)

HC

Haresh C.

Warehouse Executive

> "It provides quick resolution to respective ticket by number of features like remote acccess, screen sharing, chatting etc."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4477884)

MS

Mike S.

IT Administrator

> "First time failed, support couldn't get us past step 1 on ticket system, so we canceled. "

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4873101)

PF

Paul F.

Desktop Infrastructure

> "The ease of use to be able to remote devices, with or without users at the device, as long as their is internet available..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4849341)

IF

Ian F.

IT Specialist

> "Specifically on Mac, some users need to change the accessibility settings for GoTo in the systems settings, but they do..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4786012)

AS

Ankit S.

Applications Engineer

> "The software is built on Citrix's secure, high-performance infrastructure, ensuring that support sessions are fast,..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4763690)

AS

Ankit S.

Applications Engineer

> "software's user interface is too simplistic and lacking in advanced features."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4763690)

PF

Paul F.

Desktop Infrastructure

> "Also, seeing device resources in the Go To Resolve admin portal is useful."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4849341)

Azizah A.

Office Management

> "Recently, this issue has become increasingly challenging, and after months of attempting to rectify it, we've decided to..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___3823314)

DR

Dwight R.

IT

> "The remote session aspect seems to run well and it is easy to elevate the session as an admin, switch between monitors,..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4779982)

KH

Konnor H.

IT Specialist

> "Deployment could be a bit betterInterface looks a bit bare"

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4767559)

JT

Jason T.

Implementation Specialist

> "I like how we can transfer files, so a customer can send me files, or I can send to them."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4767464)

IC

Ian C.

Systems Analyst

> "The only con I can think of is that users can uninstall the tool."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4779677)

BP

Ben P.

E-commerce Consultant

> "Remote support works well, good tools for setting up support sessions, plenty of logging options."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___3515327)

JT

Jason T.

Implementation Specialist

> "Compared to other screensharing apps, more technically complicated to use than Zoom or Teams"

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4767464)

JP

John P.

Information Security Specialist

> "The remote control feature allows us to connect and help end-users."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4779371)

AR

Amelia R.

customer service agent

> "getting to know how to use the product at first was difficult"

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4779287)

JMA

Jomaica Marie A.

IT Technical Support II

> "I like the color combination and I lie that the other employees that I remote control the PC also trust the product and..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4781352)

PM

Patrick M.

Manager

> "A tad difficult to setup. "

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4779445)

DL

Donna L.

IT Manager

> "I can quickly login remotely and support employees wherever they are working"

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4763515)

BT

Benjamin T.

Technical Support Engineer

> "The agent doesn't always install properly and it can be a little difficult to push out to many users sometimes. "

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___2932682)

AS

Ankit S.

Applications Engineer

> "It also offers 24/7 support, so users can get help whenever they need it."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4763690)

JD

JOHN D.

Senior BI Analyst

> "Could occasionally run in to problems with client access."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___2994902)

CB

Chris B.

Service Analyst

> "It has saved use numerous truck rolls to our osp department."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4781915)

RZ

Rostom Z.

Digital Literacy Specialist

> "At times the connection strength is not great, but this is not a major issue."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___3489578)

EZ

Edwin Z.

Company owner

> "The video and sound quality is super.its a powerful IT innovation tool"

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___3686304)

VR

Verified Reviewer

System Administrator

> "I don't like the way they license the app."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___2918067)

RM

Ryan M.

Systems Administrator

> "The support tool works great and I like the mobile remote support tool as well."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4765335)

VR

Verified Reviewer

Sr Pipeline Manager

> "The element of being in person with someone can be helpful for certain people. If this is you, then this product may not..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___2419985)

JF

Jake F.

Program support

> "I would rate it an 8 out of 10."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4895233)

VR

Verified Reviewer

Sr Pipeline Manager

> "Getting people with no internet or very low internet experience can be stressful."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___2419985)

[View Reviews](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/)

## User interface

4.41 (230)

[LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/)

4.42 (214)

## Connect with a Capterra advisor for a free 15-minute consultation

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### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

ManageEngine ServiceDesk Plus

Top features

28/36

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   AI Summarization
-   Alerts/Escalation
-   API
-   Automated Responses
-   Automated Routing
-   Chatbot
-   Collaboration Tools
-   Customer Database
-   Customizable Branding
-   Customizable Fields
-   Data Import/Export
-   Email Templates
-   Generative AI
-   Knowledge Base Management
-   Macros/Templated Responses
-   Mobile App
-   Multi-Channel Communication
-   Performance Metrics
-   Personalization
-   Prioritization
-   Process/Workflow Automation
-   Real-Time Chat
-   Real-Time Notifications
-   Reporting/Analytics
-   Secure Data Storage
-   Self Service Portal
-   Service Level Agreement (SLA) Management
-   Single Sign On
-   Social Media Integration
-   Surveys & Feedback
-   Third-Party Integrations
-   Ticket Management
-   Workflow Management

[See all features](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/#features)

LogMeIn Resolve

12/36

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   AI Summarization
-   Alerts/Escalation
-   API
-   Automated Responses
-   Automated Routing
-   Chatbot
-   Collaboration Tools
-   Customer Database
-   Customizable Branding
-   Customizable Fields
-   Data Import/Export
-   Email Templates
-   Generative AI
-   Knowledge Base Management
-   Macros/Templated Responses
-   Mobile App
-   Multi-Channel Communication
-   Performance Metrics
-   Personalization
-   Prioritization
-   Process/Workflow Automation
-   Real-Time Chat
-   Real-Time Notifications
-   Reporting/Analytics
-   Secure Data Storage
-   Self Service Portal
-   Service Level Agreement (SLA) Management
-   Single Sign On
-   Social Media Integration
-   Surveys & Feedback
-   Third-Party Integrations
-   Ticket Management
-   Workflow Management

[See all features](https://www.capterra.com/p/249584/GoTo-Resolve/#features)

### Recognition

ManageEngine ServiceDesk Plus is recognized as a top-rated tool in 4 Capterra Shortlist reports

LogMeIn Resolve is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

ManageEngine ServiceDesk Plus

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

LogMeIn Resolve

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

ManageEngine ServiceDesk Plus

-   By ManageEngine
-   Located in United States
-   Founded in 1996

LogMeIn Resolve

-   By GoTo
-   Located in United States
-   Founded in 2003

## Popular Comparisons

[ManageEngine ServiceDesk Plus](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/)[4.41 (230)](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/reviews/)

vs

[Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[4.50 (3,415)](https://www.capterra.com/p/124981/Freshdesk/reviews/)

$16/month

Price

$19/month

4.4

Features

4.3

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/124981-179501/Freshdesk-vs-ManageEngine-Service-Desk-Plus)

[LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/)[4.42 (214)](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/)

vs

[Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[4.41 (4,079)](https://www.capterra.com/p/164283/Zendesk/reviews/)

$29/month

Price

$39/month

4.4

Features

4.4

4.5

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/164283-249584/Zendesk-vs-GoTo-Resolve)

[ManageEngine ServiceDesk Plus](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/)[4.41 (230)](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/reviews/)

vs

[Freshservice](https://www.capterra.com/p/132997/Freshservice/)[4.53 (695)](https://www.capterra.com/p/132997/Freshservice/reviews/)

$16/month

Price

$19/month

4.4

Features

4.3

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/132997-179501/Freshservice-vs-ManageEngine-Service-Desk-Plus)

[LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/)[4.42 (214)](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/)

vs

[Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[4.50 (3,415)](https://www.capterra.com/p/124981/Freshdesk/reviews/)

$29/month

Price

$19/month

4.4

Features

4.3

4.5

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/124981-249584/Freshdesk-vs-GoTo-Resolve)

[ManageEngine ServiceDesk Plus](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/)[4.41 (230)](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/reviews/)

vs

[LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.67 (1,780)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

$16/month

Price

$15/month

4.4

Features

4.6

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/102188-179501/LiveAgent-vs-ManageEngine-Service-Desk-Plus)

[LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/)[4.42 (214)](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/)

vs

[Milvus](https://www.capterra.com/p/202528/Milvus/)[4.84 (298)](https://www.capterra.com/p/202528/Milvus/reviews/)

$29/month

Price

R$35/month

4.4

Features

4.7

4.5

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/202528-249584/Milvus-vs-GoTo-Resolve)

[ManageEngine ServiceDesk Plus](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/)[4.41 (230)](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/reviews/)

vs

[Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[4.41 (4,079)](https://www.capterra.com/p/164283/Zendesk/reviews/)

$16/month

Price

$39/month

4.4

Features

4.4

4.3

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/164283-179501/Zendesk-vs-ManageEngine-Service-Desk-Plus)

[LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/)[4.42 (214)](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/)

vs

[LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.67 (1,780)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

$29/month

Price

$15/month

4.4

Features

4.6

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/102188-249584/LiveAgent-vs-GoTo-Resolve)

[ManageEngine ServiceDesk Plus](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/)[4.41 (230)](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/reviews/)

vs

[Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/)[4.51 (2,212)](https://www.capterra.com/p/169505/Zoho-Desk/reviews/)

$16/month

Price

$20/month

4.4

Features

4.5

4.3

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/169505-179501/Zoho-Desk-vs-ManageEngine-Service-Desk-Plus)

[LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/)[4.42 (214)](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/)

vs

[Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/) [4.67 (447)](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/reviews/)

$29/month

Price

$199/year

4.4

Features

4.5

4.5

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/177094-249584/Supremo-Remote-Desktop-vs-GoTo-Resolve)

[ManageEngine ServiceDesk Plus](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/)[4.41 (230)](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/reviews/)

vs

[SysAid](https://www.capterra.com/p/107225/SysAid/)[4.54 (514)](https://www.capterra.com/p/107225/SysAid/reviews/)

$16/month

Price

Contact vendor for pricing

4.4

Features

4.5

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/107225-179501/SysAid-vs-ManageEngine-Service-Desk-Plus)

[LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/)[4.42 (214)](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/)

vs

[Freshservice](https://www.capterra.com/p/132997/Freshservice/)[4.53 (695)](https://www.capterra.com/p/132997/Freshservice/reviews/)

$29/month

Price

$19/month

4.4

Features

4.3

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/132997-249584/Freshservice-vs-GoTo-Resolve)