---
title: "Compare Attentive vs Emotive 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Attentive and Emotive based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/179576-202425/Attentive-vs-Emotive"
page_type: "comparison"
language: "en"
---

# Attentive vs Emotive Features and Cost Comparison

Last updated September 11th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

AttentiveEmotive2/4 selected

[Attentive](https://www.capterra.com/p/179576/Attentive/)[4.8 (110)](https://www.capterra.com/p/179576/Attentive/reviews/)

[Emotive](https://www.capterra.com/p/202425/Emotive/)[4.3 (106)](https://www.capterra.com/p/202425/Emotive/reviews/)

[## Attentive](https://www.capterra.com/p/179576/Attentive/)[4.8 (110)](https://www.capterra.com/p/179576/Attentive/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.4

Functionality

4.5

Ease of Use

4.7

Customer Service

4.8

Reviews Sentiment

Based on [110 reviews](#user-reviews)

Positive

108

Neutral

1

Negative

1

[## Emotive](https://www.capterra.com/p/202425/Emotive/)[4.3 (106)](https://www.capterra.com/p/202425/Emotive/reviews/)

Starting Price

Contact vendor

Value-for-Money

4

Functionality

4.2

Ease of Use

4.4

Customer Service

4.3

Reviews Sentiment

Based on [106 reviews](#user-reviews)

Positive

90

Neutral

3

Negative

13

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## Summary

* * *

Key features rated by users

Features selected based on 5,472 reviews from sms marketing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

80%Fit

High performer

Feature ratings

Mass Texting

4.8

Campaign Scheduling

5.0

Message Personalization

4.5

2-Way Messaging

4.0

Contact Management

4.0

68%Fit

Missing features

Feature ratings

Mass Texting

4.0

Campaign Scheduling

NA

Message Personalization

4.3

2-Way Messaging

3.9

Contact Management

3.7

User satisfaction

User satisfaction

4.8

User reviews[110](https://www.capterra.com/p/179576/Attentive/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.4

Customer support

4.8

User satisfaction

4.3

User reviews[106](https://www.capterra.com/p/202425/Emotive/reviews/)

Ease of use

4.4

Functionality

4.2

Value for money

4.0

Customer support

4.3

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Mid-market to enterprise retail and e-commerce brands in apparel, footwear, beauty, wellness, food and beverage, home goods, luxury retail, and sports and entertainment.

Best for

Ecommerce brands, digital marketers, Shopify/BigCommerce/Magento stores, SMS marketing managers.

## User reviews

Pros & cons

MO

Mihaela O.

Senior affiliate program manager

> "I love the possibility of reaching prospective buyers and re-engaging existing customers where they spend most of their..."

[See full review](https://www.capterra.com/p/179576/Attentive/#Capterra___5095416)

AB

Alec B.

Sales Manager

> "No real downside to Attentive other than it being more expensive compared to some of their competitors."

[See full review](https://www.capterra.com/p/179576/Attentive/#Capterra___6533426)

ZP

Zenia P.

Marketing

> "They've done great things for our email sign ups, and while SMS has been slower to grow, we see good returns and that..."

[See full review](https://www.capterra.com/p/179576/Attentive/#Capterra___6085489)

SF

Sarah F.

Owner

> "It wouldnt finalize the sign up for text alerts if the customer clicked the landing page from facebook"

[See full review](https://www.capterra.com/p/179576/Attentive/#Capterra___6486865)

RD

Rachel D.

Owner

> "It is great for a small business like ours and the scheduling and analytics are extremely helpful."

[See full review](https://www.capterra.com/p/179576/Attentive/#Capterra___6168079)

SF

Sarah F.

Owner

> "I didnt like the pricing, and their landing page to sign up for texts was awful"

[See full review](https://www.capterra.com/p/179576/Attentive/#Capterra___6486865)

RD

Rachel D.

Owner

> "I love the ease of use, the extremely quick and efficient customer service, and how often they launch new products."

[See full review](https://www.capterra.com/p/179576/Attentive/#Capterra___6168079)

TH

Timothy H.

Owner

> "We NEVER joined their lists but somehow they are spamming us."

[See full review](https://www.capterra.com/p/179576/Attentive/#GetApp___3837882)

MH

Melissa H.

Merchandising Director

> "Features that are the most impactful are the ease of setting up a campaign and the reporting feature allowing us to..."

[See full review](https://www.capterra.com/p/179576/Attentive/#Capterra___3826168)

TH

Timothy H.

Owner

> "We've told them to STOP EMAILING us but they keep persisting."

[See full review](https://www.capterra.com/p/179576/Attentive/#GetApp___3837882)

ZP

Zenia P.

Marketing

> "The platform works well and we've seen good returns."

[See full review](https://www.capterra.com/p/179576/Attentive/#Capterra___6085489)

TH

Timothy H.

Owner

> "They are annoying and spammers."

[See full review](https://www.capterra.com/p/179576/Attentive/#GetApp___3837882)

LW

Lauren W.

Assistant Chief of Communications

> "We have tailored our customer journey to our needs and have been able to build segments for more effective targeted..."

[See full review](https://www.capterra.com/p/179576/Attentive/#Capterra___3796181)

MH

Melissa H.

Merchandising Director

> "Some journey and campaign editing functions are confusing."

[See full review](https://www.capterra.com/p/179576/Attentive/#Capterra___3826168)

KP

Katie P.

Executive Director

> "What is most beneficial is that we have a partner in Attentive and not just a software."

[See full review](https://www.capterra.com/p/179576/Attentive/#Capterra___3862105)

EH

Evan H.

Senior Brand Manager

> "The hardest things about SMS is just the carrier fees"

[See full review](https://www.capterra.com/p/179576/Attentive/#Capterra___3792620)

JD

Jeremy D.

VP of Digital Commerce

> "The SMS industry is nascent so it is important to find a partner that helps navigate regulatory challenges to a..."

[See full review](https://www.capterra.com/p/179576/Attentive/#Capterra___3795026)

CC

Connor C.

Marketing Coordinator

> "I would also appreciate if they would fix a bug with their message notifications - it constantly shows more notifications..."

[See full review](https://www.capterra.com/p/179576/Attentive/#Capterra___2976670)

PB

Paige B.

Digital Marketing Manager

> "From the increased consumer data we've been able to gather to grow our email list size, as well as SMS capture which has..."

[See full review](https://www.capterra.com/p/179576/Attentive/#Capterra___2733196)

SS

Steph S.

Digital Marketing & Ecommerce Manager

> "We waste a lot of $$ each month getting people's grocery lists and unintentional texts that we do not want."

[See full review](https://www.capterra.com/p/179576/Attentive/#Capterra___2969410)

VR

Verified Reviewer

Director of Marketing and Design

> "I love the format for sending text messages with the Link shortening and the layout they provide that looks like an..."

[See full review](https://www.capterra.com/p/179576/Attentive/#Capterra___2733188)

VR

Verified Reviewer

Director of Marketing and Design

> "Setting up the campaigns when I was getting started was a bit confusing for the sign up marketing box on the website."

[See full review](https://www.capterra.com/p/179576/Attentive/#Capterra___2733188)

Eszter D.

Marketing manager

> "Attentive offered the best free trial when we reviews our sms marketing options."

[See full review](https://www.capterra.com/p/179576/Attentive/#Capterra___3116770)

EB

Evan B.

Marketing Manager

> "Does not easily integrate with non Shopify Plus accounts."

[See full review](https://www.capterra.com/p/179576/Attentive/#Capterra___2733575)

LP

Lisa P.

Email Marketing Lead

> "I'd say the best parts are the communication with the Whiteglove service & our Account Manager; it's quick and business..."

[See full review](https://www.capterra.com/p/179576/Attentive/#Capterra___2733172)

PT

Paula T.

E-commerce

> "There are still parts of the platform that are a little clunky"

[See full review](https://www.capterra.com/p/179576/Attentive/#Capterra___2748727)

AB

Andres B.

Sr. Digital Marketing Manager, Retention

> "The interface is very user-friendly, making the messaging scheduling process far more effective and streamlined."

[See full review](https://www.capterra.com/p/179576/Attentive/#Capterra___3797009)

MC

Marcos C.

Business Development Consultant

> "It's expensive and sometimes it's difficult to anticipate results."

[See full review](https://www.capterra.com/p/179576/Attentive/#Capterra___2969704)

AD

Abbe D.

Email, Affiliate & Social Marketing Manager

> "Attentive also hosts regular events to demo how other brands are using the platform - offering great ideas, demo'ing new..."

[See full review](https://www.capterra.com/p/179576/Attentive/#Capterra___2733165)

MJ

Madeline J.

Content Marketing Manager

> "Attentive seemed to over promise and under deliver."

[See full review](https://www.capterra.com/p/179576/Attentive/#Capterra___2733101)

CC

Connor C.

Marketing Coordinator

> "Attentive has a user-friendly interface that allows a user to get familiar with the application quickly to deploy SMS..."

[See full review](https://www.capterra.com/p/179576/Attentive/#Capterra___2976670)

EB

Evan B.

Marketing Manager

> "Does not easily integrate with non Shopify Plus accounts."

[See full review](https://www.capterra.com/p/179576/Attentive/#Capterra___2733575)

Jordan C.

Digital Marketing Specialist

> "Great for launching sms marketing for our company."

[See full review](https://www.capterra.com/p/179576/Attentive/#Capterra___3795168)

SS

Steph S.

Digital Marketing & Ecommerce Manager

> "We waste a lot of $$ each month getting people's grocery lists and unintentional texts that we do not want."

[See full review](https://www.capterra.com/p/179576/Attentive/#Capterra___2969410)

LP

Lisa P.

Email Marketing Lead

> "I love that they schedule calls with their customers so their Product Team can get a real insight into what we would like..."

[See full review](https://www.capterra.com/p/179576/Attentive/#Capterra___2733172)

PT

Paula T.

E-commerce

> "There are still parts of the platform that are a little clunky"

[See full review](https://www.capterra.com/p/179576/Attentive/#Capterra___2748727)

LM

Lauren M.

Marketing Manager

> "Setting up a text message campaign only takes a few minutes and we've seen great results with text messaging quickly..."

[See full review](https://www.capterra.com/p/179576/Attentive/#Capterra___2757174)

MJ

Madeline J.

Content Marketing Manager

> "Attentive seemed to over promise and under deliver."

[See full review](https://www.capterra.com/p/179576/Attentive/#Capterra___2733101)

[View Reviews](https://www.capterra.com/p/179576/Attentive/reviews/)

TA

Trevor A.

Owner

> "Some of my clients see even greater ROI, and it all has to do with conversational messaging which allows shoppers to..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6563009)

LL

Leonard L.

Employee

> "They charged me for a bunch of unsent SMS campaigns - I lost thousands of revenue from their ability to not deliver..."

[See full review](https://www.capterra.com/p/202425/Emotive/#SoftwareAdvice___6110400)

TL

Trevor L.

VP of Business Operations and Strategy

> "They have an incredible integration with Shopify that allows us to seamlessly collect leads from popups and push them..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6380135)

VV

Victoria V.

CEO

> "This is my biggest drawback,the ability to segment customers that HAVEN'T made a purchase in a time period is..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6321041)

HR

Heather R.

Director of Marketing

> "The team at Emotive give an efficient and personalized touch that helps my company reach our customers in a powerful..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6342523)

AF

Amry F.

CMO

> "This is because we have a high-cost product, so browse abandonment emails don't work as well as abandoned..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6243788)

LM

Laura M.

Strategy Director

> "Replying to conversations is streamlined and I can get through it quickly while still servicing the customer with a..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6743854)

LH

Liz H.

Owner

> "We are obligated to buy out the full contract or keep using this stupid and expensive service. When they schedule you..."

[See full review](https://www.capterra.com/p/202425/Emotive/#SoftwareAdvice___4879215)

TA

Trevor A.

Owner

> "Yes, there are other services out there, but Emotive's pricing is so good that I recommend it every time over any of..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6563009)

DR

Derek R.

Marketing Director

> "On the Attribution side it would sometimes take weeks to get responses to questions. "

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6430950)

PC

Paul C.

eComm Strategy

> "Case in point: in just our first three months, we tripled our SMS opt-ins."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6508422)

FD

Fausto D.

Brand Manager

> "It lacks a mobile app."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6261766)

MU

Megan U.

Owner

> "She is so good at capturing the voice and brand of glō as well as checking in to see if I need her to create..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6443925)

EL

Ermias L.

Founder

> "They left the part where there is a $500 minimum out of the contract (but still billed my payment method for it..."

[See full review](https://www.capterra.com/p/202425/Emotive/#SoftwareAdvice___3907891)

VV

Victoria V.

CEO

> "They worked out very competitive pricing for us and everything I needed to make the transition smoother they did in a..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6321041)

NS

Nick S.

Founder

> "Again, this one is borderline illegal and definitely unethical, and by design. And they stated that they'd rather get..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___4514619)

NA

Natalie A.

Founder

> "As the founder of a growing e-commerce brand, I have been looking for the right partner to grow my SMS subscriber..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6407013)

LH

Liz H.

Owner

> "They give no notice of contract auto renews and then offer not solutions on breaking it early."

[See full review](https://www.capterra.com/p/202425/Emotive/#SoftwareAdvice___4879215)

ME

Megan E.

Director of Marketplace Operations

> "Emotive has proven to be a very reliable and effective partner, seamlessly integrating into our marketing strategy..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6429031)

JP

John P.

Founder and President

> "They, of course, since they had a credit card on file with them, charged me the $1,200 for the next quarter. When I..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3440230)

UD

Undra D.

Creative Director

> "I like the one-on-one customer service."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6716603)

JG

Jen G.

President

> "We did change providers and were told by the new provider that the Emotive customers are dropping like flies ."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___4633400)

LM

Laura M.

Strategy Director

> "They are always responsive and seems like they love their job with Emotive."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6743854)

NS

Nick S.

Founder

> "They do not care about their customers AT ALL, all they care about is collecting their next monthly payment."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___4514619)

AR

Ashley R.

General Manager

> "They have made the switch to SMS marketing a breeze!"

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6535018)

AA

Alex A.

Manager

> "They also have webinars to replace the CSM relationship, but in my experience, these have not been valuable to our..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3299462)

TA

Trevor A.

Owner

> "The best thing about it is the pricing."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6563009)

JG

Jen G.

President

> "Emotive continues to charge me even though we changed providers."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___4633400)

AR

Ashley R.

General Manager

> "They are always prompt and happy to assist you with any questions you may have."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6535018)

JG

Jen G.

President

> "They have now overcharged me by $1300 in the last 45 days."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___4633400)

CP

Christopher P.

Director of Marketing

> "We are a large company that sends over 100 SMS message a month, and have always had great results."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6405248)

Paola J.

Owner

> "I send broadcasting with no sales, after 6 Months I said please cancel this service and they still charge my credit..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3459928)

AF

Amry F.

CMO

> "What impressed me most was their understanding of how we wanted to target our audience across our various..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6243788)

Karagan O.

CEO

> "Limited segmentation as well - and very slow delivery for the messages during high volume times."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3402304)

AF

Amry F.

CMO

> "I like how it can track users after 7 days."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6243788)

MM

Marco M.

CEO

> "In addition to the problems above, Emotive stores our payment information without our authorization."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3815961)

EM

Elizabeth M.

VP

> "We were hesitant at first to enter the SMS world but the transition to SMS/MMS was seamless."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6239339)

TH

Taylor H.

Owner

> "This pissed me off that we’d been so screwed on prosing for the past year."

[See full review](https://www.capterra.com/p/202425/Emotive/#SoftwareAdvice___4474178)

TA

Trevor A.

Owner

> "The pricing is also a huge pro!"

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6563009)

VR

Verified Reviewer

Marketing DIrector

> "We stayed with them for a year, aware of that contractual obligation, only to fine that it auto-renewed without..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3582889)

SM

Susan M.

Owner

> "I recommend this team."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6676872)

Karagan O.

CEO

> "This is mainly pertaining to their human handoff team, who is not trained well enough to take on highly personalized..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3402304)

JW

Junyi W.

Co-Founder

> "Overall, they’re a great solution for brands whether looking to get started on SMS or to grow their list!"

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6269640)

NS

Nick S.

Founder

> "I've never been treated so horribly by a company, let alone one that I paid over $100k to."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___4514619)

MU

Megan U.

Owner

> "ROI is high, easy to use, great support and when my business is in high season, \[sensitive content hidden\] (my..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6443925)

CK

Cameron K.

Marketing Associate

> "Not enough data behind the information provided, and our deliverability is lacking."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3436314)

TL

Trevor L.

VP of Business Operations and Strategy

> "Their UI is so easy to use and they have tons of templates that you can pull from."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6380135)

Lynn P.

Co-Founder & CEO

> "From slack integration not working to texting incorrect names, to messages not triggering a new conversation to..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___2440046)

VV

Victoria V.

CEO

> "The Emotive team has honestly been the key reason I decided to switch from Postscript."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6321041)

EL

Ermias L.

Founder

> "A complete scam."

[See full review](https://www.capterra.com/p/202425/Emotive/#SoftwareAdvice___3907891)

LS

Lital S.

Owner, Designer

> "JC Fajardo has been very hands on with the process, making great implementation and broadcast ideas."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6425777)

Steve M.

President

> "Way to expensive."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___4285216)

JL

John L.

E-commerce Project Manager

> "Emotive was exactly what we were looking for in an SMS platform."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6344281)

JG

Jen G.

President

> "Bad company, dirty practices."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___4633400)

IS

Ioana S.

Marketing Coordinator

> "Great customer service and representative team- every member I've worked with on our service has been fantastic."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6313366)

LH

Liz H.

Owner

> "DO NOT USE, I repeat, DO NOT USE"

[See full review](https://www.capterra.com/p/202425/Emotive/#SoftwareAdvice___4879215)

IS

Ioana S.

Marketing Coordinator

> "Overall, Emotive has become a customer support channel for us."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6313366)

JB

Joe B.

partner

> "Emotive has many hidden costs and what I consider to be shady practices."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3564116)

CP

Christopher P.

Director of Marketing

> "The platform is dependable and the analytics are very good."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6405248)

PD

Paul D.

CEO

> "The only complaint I have with this software is the character counts and the image sizes for broadcasts."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___2650046)

SR

Stephanie R.

Email and SMS Marketing

> "sensitive content hidden\] have been fantastic to work with; anytime we need assistance, they are quick to provide..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6409979)

KT

Kiara T.

Customer Service

> "For me its the character count, with a limited about of characters sometimes it can be very hard to get a message..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___2649706)

CO

Carlton O.

Manager

> "The experience with \[sensitive content hidden\] was one of the most pleasant experiences I have ever had with efforts..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6312323)

JB

Joe B.

partner

> "They are, or at least the individual with whom we are dealing, are void of any integrity."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3564116)

CP

Christopher P.

Director of Marketing

> "They are a great company to work with and their customer service is fantastic."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6405248)

JP

John P.

Founder and President

> "I took him on his word and failed (my bad) to follow up in writing. "

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3440230)

AF

Amry F.

CMO

> "were particularly responsive and patient, addressing all of my questions promptly."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6243788)

Madison A.

Marketing Director

> "The desktop feature is currently not working, so this isn't an option for signups/opting in."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___2848316)

LS

Lital S.

Owner, Designer

> "We highly recommend emotive for sms marketing."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6425777)

JP

John P.

Founder and President

> "the reason for this negative review (which I have never previously taken the time to do for any company)...."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3440230)

SR

Stephanie R.

Email and SMS Marketing

> "We couldn't be happier with the services provided by Emotive!"

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6409979)

HK

Hrag K.

President

> "The customer communication tool is a bit hard to use, and sometimes challenging."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___2767068)

MM

Makio M.

Founder

> "Very engaged and supportive to your goals."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6462548)

Lynn P.

Co-Founder & CEO

> "A shame since we are a small business and feel taken advantage of. . ."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___2440046)

OG

Ofra G.

CEO

> "Obviously great service."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6303209)

RN

Rick N.

CEO

> "I do not see $400 worth of value for the price."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___2651970)

RH

Ryan H.

CEO

> "Great platform, and amazing support."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6227951)

JK

Jared K.

Co-founder

> "Not easy to manage via mobile"

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___2648503)

OG

Ofra G.

CEO

> "Great and very responsible team to work with."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6303209)

FD

Fausto D.

Brand Manager

> "It lacks a mobile app."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6261766)

LM

Laura M.

Strategy Director

> "They are always responsive and seems like they love their job with Emotive."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6743854)

CK

Cameron K.

Marketing Associate

> "Not enough data behind the information provided, and our deliverability is lacking."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3436314)

TL

Trevor L.

VP of Business Operations and Strategy

> "Their UI is so easy to use and they have tons of templates that you can pull from."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6380135)

JK

Jared K.

Co-founder

> "Not easy to manage via mobile"

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___2648503)

AF

Amry F.

CMO

> "were particularly responsive and patient, addressing all of my questions promptly."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6243788)

Lynn P.

Co-Founder & CEO

> "From slack integration not working to texting incorrect names, to messages not triggering a new conversation to..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___2440046)

J Houston H.

Co-founder

> "He's always been super responsive and quick to reply to any questions I have."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___2648788)

VV

Victoria V.

CEO

> "This is my biggest drawback,the ability to segment customers that HAVEN'T made a purchase in a time period is..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6321041)

JW

Jesse W.

Operations Director

> "Easy to use."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6430004)

AA

Alex A.

Manager

> "They also have webinars to replace the CSM relationship, but in my experience, these have not been valuable to our..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3299462)

HO

Hannah O.

Retailers Program Manager

> "They are so helpful with any questions you have and are there with tips and suggestions to build your business with..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3429972)

Karagan O.

CEO

> "This is mainly pertaining to their human handoff team, who is not trained well enough to take on highly personalized..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3402304)

SS

Sal S.

CTO

> "Makes the task easier and takes less number of people to manage this."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3430394)

JP

John P.

Founder and President

> "I took him on his word and failed (my bad) to follow up in writing. "

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3440230)

[View Reviews](https://www.capterra.com/p/202425/Emotive/reviews/)

## User interface

[Attentive](https://www.capterra.com/p/179576/Attentive/)

4.78 (110)

[Emotive](https://www.capterra.com/p/202425/Emotive/)

4.32 (106)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

2-Way Messaging

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

Attentive

Top features

22/50

-   2-Way Messaging
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   AI SMS
-   Alerts/Notifications
-   API
-   API Integration
-   Audience Targeting
-   Automated Responses
-   Automated Scheduling
-   Automatic Replies
-   Automatic URL Shortening
-   Autonomous Task Execution
-   Autoresponders
-   Bulk SMS
-   Campaign Management
-   Campaign Planning
-   Campaign Scheduling
-   Chat/Messaging
-   Communication Management
-   Compliance Management
-   Consent Management
-   Contact Database
-   Contact Management
-   Cross-system Integration
-   Customer Segmentation
-   Customizable Fields
-   Customizable Templates
-   Decision Making
-   Drip Campaigns
-   Engagement Tracking
-   Event Triggered Actions
-   Generative AI
-   Interaction Tracking
-   Keyword Tracking
-   Landing Pages/Web Forms
-   Link Shortening
-   Marketing Automation
-   Mass Texting
-   Message Personalization
-   MMS
-   MMS Marketing
-   Mobile Alerts
-   Mobile Coupons
-   Mobile Keywords
-   Multi-Campaign
-   Multi-Language
-   Multi-step Planning
-   Natural Language Interaction

[See all features](https://www.capterra.com/p/179576/Attentive/#features)

Emotive

14/50

-   2-Way Messaging
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   AI SMS
-   Alerts/Notifications
-   API
-   API Integration
-   Audience Targeting
-   Automated Responses
-   Automated Scheduling
-   Automatic Replies
-   Automatic URL Shortening
-   Autonomous Task Execution
-   Autoresponders
-   Bulk SMS
-   Campaign Management
-   Campaign Planning
-   Campaign Scheduling
-   Chat/Messaging
-   Communication Management
-   Compliance Management
-   Consent Management
-   Contact Database
-   Contact Management
-   Cross-system Integration
-   Customer Segmentation
-   Customizable Fields
-   Customizable Templates
-   Decision Making
-   Drip Campaigns
-   Engagement Tracking
-   Event Triggered Actions
-   Generative AI
-   Interaction Tracking
-   Keyword Tracking
-   Landing Pages/Web Forms
-   Link Shortening
-   Marketing Automation
-   Mass Texting
-   Message Personalization
-   MMS
-   MMS Marketing
-   Mobile Alerts
-   Mobile Coupons
-   Mobile Keywords
-   Multi-Campaign
-   Multi-Language
-   Multi-step Planning
-   Natural Language Interaction

[See all features](https://www.capterra.com/p/202425/Emotive/#features)

### Recognition

No recognitions have been awarded to Attentive

Emotive is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

Attentive

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Emotive

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Attentive

-   By Attentive
-   Located in United States
-   Founded in

Emotive

-   By Emotive
-   Located in United States
-   Founded in

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