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Comgem vs Aleran Unified Commerce Platform: Which is a better fit?

Updated on March 17th, 2024
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    Comgem logo

    Comgem

    PROFILE
    Aleran Unified Commerce Platform logo

    Aleran Unified Commerce Platform

    PROFILE
    Summary
    Key features rated by users
    Features selected based on 5,150 reviews from eCommerce users.
    % Fit
    Not enough reviews
    Feature ratings
    Credit Card Processing
    --
    Electronic Payments
    --
    Data Security
    5.0
    Shopping Cart
    4.0
    Order Management
    --
    % Fit
    Missing features
    Not enough reviews
    Feature ratings
    Credit Card Processing
    --
    Electronic Payments
    --
    Data Security
    NA
    Shopping Cart
    4.4
    Order Management
    4.7
    User satisfaction
    4.9
    User reviews12
    Ease of use
    4.6
    Functionality
    4.9
    Value for money
    4.7
    Customer support
    5.0
    4.8
    User reviews12
    Ease of use
    4.5
    Functionality
    4.3
    Value for money
    4.2
    Customer support
    4.5
    Price starts from
    Monthly subscription
    Free version
    Free trial
    --
    Monthly subscription
    Free version
    Free trial
    Best for

    Ambitious UK B2B businesses including business supplies, furniture, PPE and work-wear who are struggling with complex ordering, outdated customer portals, or inefficient operations.

    For manufacturers, distributors, wholesalers and manufacturers' rep firms who want to see, understand, automate, and improve operations across all of their sales channels (including B2B eCommerce).

    User reviews
    pros & cons
    Not enough reviews
    View Reviews
    Bonnie B
    Owner

    I love the different features in RepDesk and RepPad and how much flexibility they give me in my business. We use the online ordering platform as well and love it when those orders come in.

    Sabrina S
    Principle

    Reply to customer from aleran messaging awkward.

    Bonnie B
    Owner

    This system has been wonderful to work with. Whenever there is a question, customer service is very quick to respond.

    Bonnie B
    Owner

    When someone responds from their order confirmation (responding to the system, not to me directly) I often can't tell who they are. This is problematic to say the least.

    Sabrina S
    Principle

    Great templates, easy to use, really great customer service.

    Andrea A
    Principal

    We have used Aleran for 6 years and appreciate the constant improvements and ease of communications.

    1 / 3
    View Reviews
    Video reviews
    No video reviews yet
    No video reviews yet
    User interface
    179660 video thumbnail}
    1 Video
    246290 video thumbnail}
    1 Video
    179660
    4 screenshots
    No screenshots provided by vendor
    Do these products fit your needs?

    Prioritize real-user-identified key features according to your needs to find your best fit.

    Logo Img
    --%
    Logo Img
    --%
    Activity Dashboard
    207
    Important
    Alerts/Notifications
    388
    Important

    Comgem

    Top Features
    41/42
    • Kitting
    • Activity Dashboard
    • Alerts/Notifications
    • API
    • Campaign Management
    • Catalog Management
    • Content Management
    • Credit Card Processing
    • CRM
    • Customer Accounts
    • Customizable Branding
    • Customizable Templates
    • Data Security
    • Data Synchronization
    • Discount Management
    • Drag & Drop
    • Electronic Payments
    • Email Marketing
    • Inventory Management
    • Inventory Tracking
    • Loyalty Program
    • Mobile Access
    • Multi-Channel Management
    • Multi-Channel Marketing
    • Multi-Currency
    • Multi-Location
    • Multi-Store
    • Order Management
    • Order Tracking
    • Promotions Management
    • Purchase Order Management
    • Real-Time Data
    • Reporting & Statistics
    • Returns Management
    • Reviews Management
    • Sales Order Management
    • SEO Management
    • Shipping Management
    • Shopping Cart
    • Templates
    • Third-Party Integrations
    • Website Management
    See All features
    Hide eCommerce Software Features -

    Aleran Unified Commerce Platform

    10/42
    Show eCommerce Software Features +

    Comgem

    --

    Aleran Unified Commerce Platform

    --

    Comgem
    Deployment
    • Cloud, SaaS, Web-Based
    • Desktop - Mac
    • Desktop - Windows
    • Desktop - Linux
    • Desktop - Chromebook
    • On-Premise - Windows
    • On-Premise - Linux
    • Mobile - Android
    • Mobile - iPhone
    • Mobile - iPad
    Support
    • Email/Help Desk
    • FAQs/Forum
    • Knowledge Base
    • Phone Support
    • 24/7 (Live rep)
    • Chat
    Training
    • In Person
    • Live Online
    • Webinars
    • Documentation
    • Videos
    Aleran Unified Commerce Platform
    Deployment
    • Cloud, SaaS, Web-Based
    • Desktop - Mac
    • Desktop - Windows
    • Desktop - Linux
    • Desktop - Chromebook
    • On-Premise - Windows
    • On-Premise - Linux
    • Mobile - Android
    • Mobile - iPhone
    • Mobile - iPad
    Support
    • Email/Help Desk
    • FAQs/Forum
    • Knowledge Base
    • Phone Support
    • 24/7 (Live rep)
    • Chat
    Training
    • In Person
    • Live Online
    • Webinars
    • Documentation
    • Videos
    Comgem
    • By Comgem
    • Located in United Kingdom
    • Founded in 2004
    Aleran Unified Commerce Platform
    • By Aleran Software
    • Located in United States
    • Founded in 2005
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