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1st Reporting vs Google Workspace: Which is a better fit?

Updated on February 16th, 2025
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Summary
Features in Incident Management
30
Best performer
43
  • Activity Dashboard
  • Audit Trail
  • Corrective and Preventive Actions (CAPA)
16
43
  • Audit Management
  • Multi-Channel Communication
User satisfaction
4.6
User reviews13
Ease of use
4.8
Functionality
4.3
Value for money
5.0
Customer support
5.0
4.7
User reviews17,022
Ease of use
4.6
Functionality
4.6
Value for money
4.6
Customer support
4.3
Price starts from
/user
Monthly subscription
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

1st Incident Reporting works with utility, security, construction, education and all types of companies who require the ability to efficiently report incidents from the field or job site.

Google Workspace brings email, chat, files, meetings and your favorite apps into a people-first experience powered by Google AI so that you can safely connect, create and collaborate.

User reviews
pros & cons
1 / 3
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
Eugene L
President
5.0

Eugene L.: Hi, my name's Eugene. I am the owner of a commercial real estate company. We have about five people within our company. And I give Google Workspace five out of five. I used Microsoft Teams before, and where Microsoft Teams and Google Workspace have similar functionality, I just found Google Workspace to be more user-friendly across all my employees in different departments. I chose Google Workspace for my businesses because of how user-friendly it is and how cost-effective it is. Onboarding Google Workspace was actually pretty easy. I started with the email functionality, our main form of communication with both clients and tenants alike with our commercial real estate business. And then, as we worked through that system, we started using the drive. We started using cloud functionality, Google Workspace Docs, spreadsheets, etc. For those of you looking to integrate Google Workspace into your business, I highly recommend making sure that you're aware of how to integrate your website with Google Business and how that works to improve your business, as well as get reviews, etc.

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247901 video thumbnail}
1 Video
180000
2 screenshots
247901
5 screenshots

1st Reporting

Top Features
30/43
  • Audit Management
  • Communications Management
  • Compliance Management
  • Disaster Recovery
  • Monitoring
  • Multi-Channel Communication
  • On Call Scheduling
  • Real-Time Monitoring
  • Risk Alerts
  • Risk Analysis
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Ticket Management
  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Audit Trail
  • Corrective and Preventive Actions (CAPA)
  • Customizable Reports
  • Customizable Templates
  • Data Visualization
  • Document Management
  • Email Alerts
  • Event Logs
  • Forms Management
  • Incident Reporting
  • Investigation Management
  • Issue Management
  • IT Incident Management
  • Maintenance Scheduling
  • Mobile Alerts
  • Multi-Language
  • OSHA Compliance
  • Real-Time Notifications
  • Real-Time Reporting
  • Reminders
  • Risk Assessment
  • Safety Incident Management
  • Single Sign On
  • Status Tracking
  • Task Management
  • Third-Party Integrations
  • Workflow Management
See All features
Hide Incident Management Software Features -

Google Workspace

16/43
Show Incident Management Software Features +

1st Reporting

  • Best Value Incident Management
    Software (2022)
1st Reporting
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Google Workspace
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
1st Reporting
  • By emAPPetizer
  • Located in Canada
Google Workspace
  • By Google
  • Located in United States
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