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Our HCM platform offers the tools needed by mid-sized and growing organizations looking for ways to more efficiently and productively manage and engage their workforce.
ESO serves EMS agencies, fire departments, and hospital emergency departments.
Robust and configurable system that allows you to tailor it to your specific business process's. Worth every penny spent when looking at both the service and the software.
Without the customer support, I would be lost in the system - it isn't very intuitive.
Our implantation & support person is just awesome.
Initially I felt there was a lack of support and direction after it was built, partially my fault as well as I didn't have a lot of time up front to get into it.
Time recording has become more accurate and consistent. Our company structure is better defined, employees can see what opportunities exist within the company and what comes next.
The team at ONEMINT was incredible. They went over the top to ensure that the workload of that conversion fell on them and not us.
Overall, I have been very pleased with EPro and their customer service to is outstanding to helping me whenever I call. I think that's the best service to have no matter what issues you may be having.
Lack of communication between functions within software. With this being all in one system, features should be able to talk to each other instantly.
Good product and support. Happy that the company's focus on wanting to improve the product.
Mobile view is confusing and does not include all features of the desktop site.
The software has also improved our ability to effectively and consistently communicate with our employees through the many useful modules such as messenger, tracker, and continuing education.
However, from the crew member/employee side, it is very frustrating. Every punch in or out needs a note in addition to name and password.
The basic scheduling and employee management is very user friendly and easy to teach new users. I do like the chat feature, that has always been very helpful to me as well.
Unwieldy and frustrating for employee level use.
Prioritize real-user-identified key features according to your needs to find your best fit.
PayNW
Top FeaturesESO Scheduling
PayNW
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ESO Scheduling
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