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Self-care businesses wanting a fully-integrated business management platform that handles everything from scheduling to point of sale - helping businesses boost revenue and increase client retention.
Over 22,000 successful hair, beauty and wellness entrepreneurs use Genbook to manage and elevate their businesses, winning the hearts and minds of their clients.
The interface is more intuitive than others and easier on the eyes. Client-tracking is useful and loyalty program is very exciting.
Very hard to ring up retail, flow/UX needs work. I HATE that it’s not integrated into Wix, Instagram, or Facebook.
Overall, this software is user friendly and easy to learn and teach to others. It has a nice visual layout and is reliable.
The delay in reporting when a sale is made can be frustrating.
Overall I'm very happy with the software. It's easy to use and training desk staff to use it is super slick.
The only thing I have trouble with is not being able to change services/timing after one is booked.
It has allowed greater flexibility and access to my schedule from anywhere. I prefer the mobile application, but the desktop is more comprehensive and very easy to navigate.
Sometime the software lags or crashes but that might also have to do with WiFi.
Payments and reviews are very nice to manage. My customers are happy, thats mean, i am happy.
I work in mental health and this can get weird. That’s the downside to providing an online scheduling system – no privacy.
I love that it will send out reminders before appointments. I love that I can have a button to direct people from my website and other sites to schedule.
Clients have problems knowing how to cancel their appointments. I am not sure how to cancel genbook from sending a review request.
I appreciated how user friendly Genbook is. I like that it capture client reviews and has a clean looking interface.
They often miss that last button to confirm their appointment. My old message about setting up their account seems to be defunct.
We have been with Genbook since the very beginning and have been so impressed with the growth and the customer service. I recommend Genbook to all my fellow Acupuncturists.
It's also very difficult to distinguish between days still available to book and those that are not.
Destiny L.: Hi, my name is Destiny. I'm an office manager for a beauty company called SEV. SEV is a pretty big company, California-based. We just started expanding in New York. As the office manager. We utilize Boulevard a lot, and I have to say things of everything that has to do with running a beauty business when it comes to scheduling clients, charging clients, and also charging them cancellation fees, which is really important. Boulevard, I'm going to have to say, I give five stars. With SEV, they haven't used any other technology. I think Boulevard pretty much gets the entire concept of what our business does, so I can't really compare any previous softwares to Boulevard. But yeah. I think one of the main reasons, it's how fast it operates. We're very fast-paced business. We take about 100 clients there. We leave little to no room for any space. It's really very back-to-back, and Boulevard just seems to be high functioning when it comes to clicking, moving appointments, scheduling appointments, canceling appointments. It makes everything easier to see on the screen altogether. Personally, I found Boulevard very easy. Everything is clear. I like that Boulevard allows us to use emoticons or emotion cons. That's very helpful for our business to divide which client has specific limitations from other clients. But yeah. The advice I would give to people who want to consider Boulevard as a software for their business is to do it. I think it encompasses everything a business is, from looking at a sales perspective to looking at getting personal to looking at employees and also with clients. It builds better relationships with clients.
David W.: My name is David, I'm the Executive Director, and my rating for Genbook is a five. For more ratings, click below. Our previous scheduling program was written on paper. It was inefficient. Genbook has replaced the efficiency. I have several reasons for choosing Genbook. Efficiency, cost-effective, the ability to reschedule patients without being in the office, and be able to recall them when necessary. The set-up protocol for Genbook was quite simple and the staff was very helpful in providing services. My recommendation and considerations for obtaining Genbook would be, if you have more than one employee, I highly recommend it to control your hours and your scheduling.
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Boulevard
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