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Self-care businesses wanting a fully-integrated business management platform that handles everything from scheduling to point of sale - helping businesses boost revenue and increase client retention.
Opendock serves all carriers & brokers that want to book online and all warehouses that want their carriers & brokers to book online. A warehouse must be an Opendock user for a carrier to book.
The interface is more intuitive than others and easier on the eyes. Client-tracking is useful and loyalty program is very exciting.
Very hard to ring up retail, flow/UX needs work. I HATE that it’s not integrated into Wix, Instagram, or Facebook.
Overall, this software is user friendly and easy to learn and teach to others. It has a nice visual layout and is reliable.
The delay in reporting when a sale is made can be frustrating.
Overall I'm very happy with the software. It's easy to use and training desk staff to use it is super slick.
The only thing I have trouble with is not being able to change services/timing after one is booked.
It has allowed greater flexibility and access to my schedule from anywhere. I prefer the mobile application, but the desktop is more comprehensive and very easy to navigate.
Sometime the software lags or crashes but that might also have to do with WiFi.
Everything is super easy to understand and for it being my first time using opendock and to not have any issues was great.
Honestly, it is not on opendock at all, but carriers scheduling in wrong time slots or under wrong docks is my only con using the application currently.
I've never had trucks scheduled before so as a supervisor being able to plan labor and be proactive is a huge win.
For example, we have Coyote who tries to kill us with scheduling six trailers in one day. We have had to cut down the schedules/dock doors to try to limit the carrier from scheduling so heavy.
We've used Opendock for over a year now with very good success. We've saved time and money and stabilized our receiving department employee scheduling.
It's a struggle to get some carriers to use the platform.
Overall it is great and I like that most carriers are familiar with it.
Creating new docks - no instructions and no one to call when need help. Missing a way to see next appointments at glance.
Destiny L.: Hi, my name is Destiny. I'm an office manager for a beauty company called SEV. SEV is a pretty big company, California-based. We just started expanding in New York. As the office manager. We utilize Boulevard a lot, and I have to say things of everything that has to do with running a beauty business when it comes to scheduling clients, charging clients, and also charging them cancellation fees, which is really important. Boulevard, I'm going to have to say, I give five stars. With SEV, they haven't used any other technology. I think Boulevard pretty much gets the entire concept of what our business does, so I can't really compare any previous softwares to Boulevard. But yeah. I think one of the main reasons, it's how fast it operates. We're very fast-paced business. We take about 100 clients there. We leave little to no room for any space. It's really very back-to-back, and Boulevard just seems to be high functioning when it comes to clicking, moving appointments, scheduling appointments, canceling appointments. It makes everything easier to see on the screen altogether. Personally, I found Boulevard very easy. Everything is clear. I like that Boulevard allows us to use emoticons or emotion cons. That's very helpful for our business to divide which client has specific limitations from other clients. But yeah. The advice I would give to people who want to consider Boulevard as a software for their business is to do it. I think it encompasses everything a business is, from looking at a sales perspective to looking at getting personal to looking at employees and also with clients. It builds better relationships with clients.
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Boulevard
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