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TigerConnect serves health systems/IDNs and facilities in acute and post-acute care, SNFs, ambulatory, private practices, dialysis centers, surgical centers, home health/hospice and behavioral health.
DocVilla is used by single provider practices to large medical outpatient clinics. DocVilla is built for multispecialty practices and can be used by physicians, psych, pediatrics, gynecologists, etc.
Overall, TigerConnect, is an amazing product and I am thankful for our system's investment in it.
The only negative feedback I've received from staff is that we are unable to copy/paste or print information from our messages, which is the reason we implemented the app in the first place.
Secure, easy to use, easy login, with excellent secure functionality including audio, video, and picture messaging. Helpful as secure messaging is critical in the hospital environment.
This was inefficient and often quite frustrating.
Ease of Use, Reliability, Efficiency. It allows staff to bridge the gap of patient care when our physicians are not physically present in clinic.
When hospitals issue us a phone, we cannot download this app on it because it is connected to our Apple ID. However, this may be more of an administrative problem than the fault of the software.
As long the clinicians are able to login and connect without issues, we are fine and happy with over all performance.
Or if a patient needs an authorization I'll get a text from the secretarial staff letting me know about it.
The system's provision of excellent customer support has been invaluable, ensuring that any issues or queries are addressed promptly and effectively.
I would like for DocVilla to give me the option to email patients when a change is made on their appointment. Sometimes a mistake is made, such as telehealth is booked in Error.
I love everything about it including it's ability to customize and connect with other softwares that we need for marketing. Customer service is super knowledgeable.
The engineering team develops anything that I need and is missing.
Super convenient and super easy to use EHR. I like that it's cloud and web based and can be opened in any device, which the doctors like.
We're grateful for the consistent quality and reliability it offers, and we look forward to continuing our partnership. Thank you for providing such an exceptional solution for our practice's needs.
TigerConnect
DocVilla
Top FeaturesTigerConnect
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DocVilla
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