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Businesses of all sizes that need cloud communication solutions in over 180 different countries.
Call tracking solution designed for real estate investors, agents and mortgage loan officers. Patented Deep Trace feature helps identify a caller before the phone rings.
Generally speaking very happy we haven't had any significant issues with twilio and it's allowed us to accomplish our texting needs seamlessly in Salesforce.
If there are errors with connecting to your infrastructure, it's not always apparent (right away) what the problem is.
This product is used by my team of developers to communicate with each other and to keep records of our virtual meetings and conversations. It works great and we are happy with it.
My overall experience has been really bad - primarily because there is no way to talk with a human.
It has been a good experience there tech support is super when it comes to helping with integration.
It can be difficult to find your way around the website. Even with documentation, setting up functions can be confusing.
And the pricing is very competitive and takes the cake for being the best platform to work on. Also, the documentation is excellent.
It should be known - the problem could actually be with facebook or whatsapp, since the twillio to whatsapp integration requires facebook too.
Skip Trace is great as well, and call tracking numbers that record are amazing. I can go back and listen to a great call or a not so great call and identify sellers current emotional state.
The interface takes some getting used to. Confused at times as to what I'm looking at and how to properly navigate.
Perfect for busy investors like myself and the software is user friendly.
I can sometimes miss incoming calls even when answering the phone immediately.
It was overall great, I think it's the best rvm system for REI, and I will continue to use it.
Sometimes my campaigns stop delivering RVMs during the assigned call times and I have to restart the delivery process.
I love the Caller ID and the calling heads up the software provides indicating my phone will ring. I also really enjoy the simplicity of the software.
I dislike that in this software it doesn't allow the options method when sellers call in as done in call rail.
Allen E.: I'm Allen, President of Premier Spine and Sport, and I give Twilio a five. Prior to using Twilio, we were texting our customers manually, which was very time-intensive trying to figure out who to text, when to text. It was nothing convenient about it or efficient, so we were looking for a solution to help us streamline our SMS campaigns efficiently. The reason we chose Twilio was because a lot of my other colleagues were using them. They had great experience with it. We looked at a couple other softwares, but honestly, Twilio just came out of top. Onboarding Twilio was really easy. It's just a matter of signing up for an account, getting a phone number, and then using their API to basically connect it to your software. But it was pretty easy to get started. If you're looking to do SMS campaigns with compliance, because I know there's a lot of rules now around spam messaging, just get Twilio. It saves you a lot of time, a lot of headache. They actually make sure that you don't get into the spam then.
Twilio
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