# Compare Twilio vs TextFree 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Twilio and TextFree based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/180158-203592/Twilio-Communications-Platform-vs-TextFree --- # Twilio vs TextFree Features and Cost Comparison Last updated March 19th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: TwilioTextFree2/4 selected [Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[4.4 (501)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) [TextFree](https://www.capterra.com/p/203592/TextFree/)[4.1 (50)](https://www.capterra.com/p/203592/TextFree/reviews/) [## Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[4.4 (501)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) Starting Price $0.01 Value-for-Money 4.2 Functionality 4.5 Ease of Use 4.1 Customer Service 4 Reviews Sentiment Based on [501 reviews](#user-reviews) Positive 443 Neutral 26 Negative 32 [## TextFree](https://www.capterra.com/p/203592/TextFree/)[4.1 (50)](https://www.capterra.com/p/203592/TextFree/reviews/) Starting Price $9.99one time Value-for-Money 4.3 Functionality 4 Ease of Use 4.5 Customer Service 3.8 Reviews Sentiment Based on [50 reviews](#user-reviews) Positive 39 Neutral 6 Negative 5 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 6,440 reviews from sms marketing software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 71%Fit Missing features Feature ratings SMS Messaging 4.3 Mass Texting 4.3 Campaign Scheduling NA Message Personalization 4.4 Scheduled Messaging 4.4 \--%Fit Missing features Feature ratings SMS Messaging NA Mass Texting NA Campaign Scheduling NA Message Personalization 4.7 Scheduled Messaging NA User satisfaction User satisfaction 4.4 User reviews[501](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) Ease of use 4.1 Functionality 4.5 Value for money 4.2 Customer support 4.0 User satisfaction 4.1 User reviews[50](https://www.capterra.com/p/203592/TextFree/reviews/) Ease of use 4.5 Functionality 4.0 Value for money 4.3 Customer support 3.8 Price starts from Price starts from $0.01Usage Based, Not provided by vendor - Free version - Free trial Price starts from $9.99Flat Rate, One Time - Free version - Free trial Best for Best for Twilio is used by developers, contact centers, customer service departments, marketing teams, healthcare providers, and real estate agents, in over 180 countries. Best for TextFree is an SMS marketing solution for small to large businesses. ## User reviews Pros & cons SS Shane S. CEO > "Twilio enabled quick and easy integration with my WordPress site to enable the notification of lead capture and form submissions." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6832103) JC Jessica C. Customer service representative > "the amount of times there were issues receiving calls and or there were no calls coming in thru the lines without rebooting the system." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___7040475) DS David S. Vice President > "Twilio is very powerful and allows me to not only send bulk emails but also text." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___7074898) MT Mario T. Admin > "They are charging me for services I never used and previously blocked, such as long-distance and regular calls." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#GetApp___7024426) VR Verified Reviewer Software Engineer > "Anytime I have issues or questions with twilio development, I can easily reach out to the support and they will respond with solutions quickly." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___7082379) Eric T. Director, DX > "When Twilio goes down or there are issues with a number, it is on the "user" to figure out what is broken." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___7086351) WS William S. Director > "Twilio provides API access so you have full control over all your call data" [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6850543) EP Emanuele P. Software Engineer > "It's really expensive for basic services, but unfortunately it's the only way to have everything integrated in one place" [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___7051415) Nikita V. Marketing Manager CRM > "Each sales managers operates in their own market and language, due to this setup many other tools were skipped and Twilio actually solved this issue..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6356663) JS Josh S. IT Coordinator > "The configuration can be a little tedious getting the campaign and everything situated.. be prepared to configure it a couple of times." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6813991) VR Verified Reviewer CDO > "I like the company proposition, how there are tutorials and thorough documentation for everything that you will rarely talk to support about an error..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6245197) JB Justin B. Manager > "For a company that markets itself as developer-friendly with seamless integration, their customer onboarding experience contradicts this promise..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6791743) RA Rahman A. Marketing Specialist > "It’s helped us get to customers more quickly and more directly, especially when email is simply ignored." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6793859) JB Justin B. Manager > "Meanwhile, my purchased toll-free number remained unusable, returning busy signals when called." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6791743) Andrew B. Owner/ Operator > "You can get add-ons from GitHub, integrate into your website especially Shopify and answer calls with a number that you can bring with you or they..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___4983185) CM Clancy M. CEO > "They allowed our start up to get scammed via toll fraud then when we disputed the payment they abruptly paused our account a month later without..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6378498) Lydia L. Blow Mold Operator > "It allows us to collect our customer data and analyze them so as to achieve a better understanding of our customers at a more personal level." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6025564) MF Megan F. Owner Manager > "I do not like how hard it was to get our A2P registration set up and the back and forth with the support team, I don't like the cost on top of..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6649987) AS Arjan S. CEO > "The value for money is excellent, especially with the robust features for automating SMS and emails in India." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6593213) JB Justin B. Manager > "The lack of internal communication between support teams resulted in days of back-and-forth for what should have been a simple implementation." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6791743) AM Aseel M. Account > "I benefited a lot from the application, as it provided me with many functions and capabilities that helped me greatly in performing the work and..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___4792300) VR Verified Reviewer CTO > "Overall, it feels more like a developer tax than a reliable communication platform." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___7090660) AM Aseel M. Account > "I found many advantages of making voice calls and sending text messages through the application and using them in the performance of the company's..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___4792300) MT Mario T. Admin > "Customer service is terrible; they don't understand that they have a responsibility for the options they give us." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#GetApp___7024426) VR Verified Reviewer Outreach Director > "For the kind of work I do, I am happy to have a resource that makes it possible, even if it feels difficult." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6865179) PG Paul G. Programmer > "Do not use this company for text messaging." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___7047071) AA Armando A. Marketing Manager > "Twilio is simply the most compatible SMS platform out there and basically a ''must-have'' for a lot of businesses." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6246537) GS Gaurav S. Director > "Not meant for Canada as 70% of outbound calls show as Spam to the receiver and causes loss of leads." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#SoftwareAdvice___6405062) ZS Zoltan S. Developer > "The cost was very low compared to other options I saw and handled bulk API requests very well" [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6625963) VR Verified Reviewer CTO > "The worst part of Twilio is its support model." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___7090660) James C. Director of Digital Marketing > "good platform for mass SMS blasts to reach a wide audience" [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6583894) PG Paul G. Programmer > "They wasted two months of development time for our company." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___7047071) AA Anish A. Software Development Engineer > "We use Twilio to buy virtual numbers and connect with our customer support center which helps us save tons of time" [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___4752420) EB Ewa B. Marketing Team Lead > "When having unstable internet connectivity,I find it difficult to make or receive phone calls with Twilio." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6287823) VR Verified Reviewer VP of Marketing > "Our devs like their clear docs." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6836673) VR Verified Reviewer CDO > "A lot of bureaucracy and long wait times are not suitable for businesses looking for a solution." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6245197) VR Verified Reviewer Lead Egineer > "SMS sending is easy with multiple numbers with multiple countries" [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6685305) JB Justin B. Manager > "This experience makes me question their operational efficiency and customer-centric approach." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6791743) VL Vinicius L. Software Engineer > "Twillio SMS sending stands out for it's efficiency." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6699580) VR Verified Reviewer VP of Marketing > "You often feel ripped off, and pay for things you don't need." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6836673) CK Carina K. Sales rep > "I like the possibility to have fields for name and surname, so that I can send multiple texts at the same time" [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___4733715) MO Meghann O. Customer Success Manager > "Overall it feels like we're stuck using them because they integrate and have international numbers." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6575656) SG Steven G. Production Supervisor > "I wish it was a bit more stable, but the fact it allows hundreds of CCRs/CCAs/sales reps to be on calls simultaneously is a huge plus." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6000651) Nikita V. Marketing Manager CRM > "Sometimes reliability issues arise, the pricing felt jumpy too." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6356663) VR Verified Reviewer Senior Frontend Engineer. > "I find their customer service team very responsive to queries and inquiries and I love how Twilio has SDK's in my favorite programming language." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6148613) AA Armando A. Marketing Manager > "It is not as user friendly as other platforms and it requires somewhat technical knowledged to set it up and deploy." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6246537) MC Marco C. IT Expert > "This sms marketing and cloud communication software is affordable and reliable to use." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6249380) LC Luke C. CEO > "The Twilio console and services more broadly are highly unreliable." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6751311) GB Goma B. Instructor > "The wide range of communication channels provided by Twilio gives me flexibility in engaging with my users globally." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___4797308) VR Verified Reviewer CEO > "Twilio suspended my account for weeks on an error through their system and through numerous emails, they took their time to unsuspend it while my..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#GetApp___4953537) RC Rachel C. Customer Support Lead > "It's easy to find call and message records without too much trouble." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6419918) Tanya D. Head > "Being a global service provider based in the US, they do not take into account the time zone differences and the customer support response time is..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___5063552) EF Ed F. Owner > "I like that Twillio integrates with my CRM" [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6618704) BA Brent A. Lead Developer > "The process to get a verified campaign, brand, and messaging service is dismal despite even after 8 months of working with their new system." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6123416) CP Charlie P. Director > "Easy to customise the message content and deploy instantly." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6568341) James C. Director of Digital Marketing > "not a ton of support and working with carriers can be tricky" [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6583894) Rongen R. Digital Developer > "I like the pay-as-you-go subscription model the most." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6274979) Muhammad Aamer K. full stack developer > "so the sms sent is from twilio's own username i do not know why is twilio not allowing to use a custom sender name in all countries but yes this is..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6090319) DB Diana B. Founder > "Everything works together quite nicely, and their pricing is quite good for what you get." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6659506) DB Diana B. Founder > "It can be very overwhelming to use if you're not an advanced A2P communications user." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6659506) ES Ed S. CVO > "Extremely affordable option to send 1:1 SMS meeting reminders in conjunction with Chili Piper and increase show rates to hard earned appointments set..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___3507415) Kim L. Franchise Owner > "The initial setup of a phone number for use with Twilio was a little confusing as it wasn't clear that I could only select the phone number through..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___4976316) AkG Ajay kumar G. Full Stack Developer > "Two things motivate me to use Twilio one is, compare to other SMS Platform it's very easy to get the payed API Key and and minimum of code." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6109809) VR Verified Reviewer CEO > "Twilio has very bad customer service. If your app, website or product depends on its service like API or SMS, I would look somewhere else like Plivo..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#GetApp___4953537) AG Adarsh G. Analyst > "the software offers a range of communication channels, including voice, SMS, and chat, making it a comprehensive solution for businesses of all sizes." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___4632940) LC Leifur C. Software Engineer > "Twilio is a disaster of a product, and I would never ever use it again, it randomly stopped working and I got a Forbidden error that really had no..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___5014987) Efezino U. Managing Director & Software Developer > "Features: Twilio offers a range of advanced features, including tracking and analytics, voice recognition, and integration with other tools and..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___4333116) VR Verified Reviewer COO > "There is no chat support for all customers (you have to pay for this support type in addition to the contracted service)." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#GetApp___6165916) Matthew K. Director of IT > "It works well, and is relatively inexpensive." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___7018144) ZH Zachary H. Operations Support > "Somewhat costly for higher usage customers." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6324430) NR Nallely R. Data Technologies Martech Product Manager > "Good customer support and highly committed staff" [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6795269) AS Arjan S. CEO > "It took some time to fully grasp all the functionalities." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6593213) Suzi L. Project Manager > "It also offers a variety of ways to get in touch, including phone, text, video, and electronic mail, so that each user's experience can be tailored to..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___4697335) MA Mohamad A. manager > "charging without providing service , scam" [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#SoftwareAdvice___6710380) RB Roberto B. Creator Content > "The Twilio dashboard is very easy to use thanks to its intuitive interface, and they also offer a wide variety of communication services that adapt to..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___4775438) RH Robert H. CTO > "They poorly explained the contract and even made promises that were not true. After we inked a volume deal with them, the support from sales became..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___4985892) Ahmed A. Founder, Biomedical Engineer & Data Scientist > "Twilio's platform also provides a variety of features such as call routing, message personalization, 2-way messaging, contact management, online voice..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___4496334) VR Verified Reviewer COO > "The ticket response time lasts an average of 24 hours. If it's an important issue your company will suffer the consequences." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#GetApp___6165916) FM FAUZIA M. Owner > "Easy to integrate with your setup." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6713914) Marty W. Founder > "It is kind of a pain in the neck to set up." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6540913) [View Reviews](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) VR Verified Reviewer Owner > "What i liked the most about textfree is if you have wifi you can get a free text number to..." [See full review](https://www.capterra.com/p/203592/TextFree/#Capterra___6834859) VB Vanessa B. Graduate Assistant > "They phone number may be linked to someone else, there is also a large number of ads that..." [See full review](https://www.capterra.com/p/203592/TextFree/#Capterra___6823777) JB Joshua B. Senior market executive > "I was able to reduce my monthly bills and keep my service." [See full review](https://www.capterra.com/p/203592/TextFree/#Capterra___7049789) EJ Eric J. Welding lead > "Had a bit of katency issues when connecting calls." [See full review](https://www.capterra.com/p/203592/TextFree/#Capterra___6694328) DP Dana P. Admin > "It makes useful for talking to clients using a work line" [See full review](https://www.capterra.com/p/203592/TextFree/#Capterra___7036617) VR Verified Reviewer Realtor > "Not very upgraded" [See full review](https://www.capterra.com/p/203592/TextFree/#Capterra___7099781) LA Lettishia A. Owner > "It was a very convenient option for my business and collages personal use.." [See full review](https://www.capterra.com/p/203592/TextFree/#Capterra___7037320) IJ Ikiera J. Call center > "I don’t like how the number expires from inactivity, if it were a lifetime number I can keep..." [See full review](https://www.capterra.com/p/203592/TextFree/#Capterra___6108751) JB Joshua B. Senior market executive > "They had me back in up and running, and back on the phone in fifteen minutes." [See full review](https://www.capterra.com/p/203592/TextFree/#Capterra___7049789) MS Matthew S. EC-Council Certified Security Analyst > "My TextFree App keeps, during calls forcing the speakerphone on and I have been trying to..." [See full review](https://www.capterra.com/p/203592/TextFree/#Capterra___6049900) CG Curtis G. Owner > "How easy it is to make an account and start talking to people in the app." [See full review](https://www.capterra.com/p/203592/TextFree/#Capterra___7038547) ML Miri L. Office Manager > "It could be invasive or inappropriate." [See full review](https://www.capterra.com/p/203592/TextFree/#Capterra___6660526) EJ Eric J. Welding lead > "It allowed me to freely communicate and text even without cell service." [See full review](https://www.capterra.com/p/203592/TextFree/#Capterra___6694328) ML Miri L. Office Manager > "The advertisements." [See full review](https://www.capterra.com/p/203592/TextFree/#Capterra___6660526) CTAS Cornelius Tian Andi S. owner > "it is good since it is free and can be secondary communication tool" [See full review](https://www.capterra.com/p/203592/TextFree/#Capterra___6793337) WD Willo D. Sales associate > "I don't like the ads that place all the time." [See full review](https://www.capterra.com/p/203592/TextFree/#Capterra___4577825) VR Verified Reviewer Realtor > "Easy to use and give phone support." [See full review](https://www.capterra.com/p/203592/TextFree/#Capterra___7099781) BA Bryce A. Teacher > "I also feel that the app is used a lot amongst teens and younger kids and poses a bit of..." [See full review](https://www.capterra.com/p/203592/TextFree/#Capterra___2981515) IK Ian K. Self > "Text free was exactly what i needed." [See full review](https://www.capterra.com/p/203592/TextFree/#Capterra___6833274) BM Bobbie M. Self-employed > "Scale of 0 to 10, i'd say a 6, the earning credits was a major knock down for me & then ads." [See full review](https://www.capterra.com/p/203592/TextFree/#Capterra___2308485) IJ Ikiera J. Call center > "I love how it’s a free mobile number to use at any time, the minutes are cheap to purchase..." [See full review](https://www.capterra.com/p/203592/TextFree/#Capterra___6108751) BM Bobbie M. Self-employed > "In my field, i don't have the extra time to earn points i have to clean." [See full review](https://www.capterra.com/p/203592/TextFree/#Capterra___2308485) SB Sarah B. Video Creator > "It's definitely less stress trying to find numbers and zero hassle with trying to find..." [See full review](https://www.capterra.com/p/203592/TextFree/#Capterra___4797627) DF Daniel F. Developer > "Not a lot of colors and has large ads all over. " [See full review](https://www.capterra.com/p/203592/TextFree/#Capterra___2452396) DT Daniel T. IT Engineer > "The app is very straight forward and easy to use" [See full review](https://www.capterra.com/p/203592/TextFree/#Capterra___6770864) BM Bobbie M. Self-employed > "I dislike the fact i have to earn credits in order to make calls." [See full review](https://www.capterra.com/p/203592/TextFree/#Capterra___2308485) [View Reviews](https://www.capterra.com/p/203592/TextFree/reviews/) ## User interface 4.39 (501) [TextFree](https://www.capterra.com/p/203592/TextFree/) 4.06 (50) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit 2-Way Messaging 207 Important Activity Tracking 150 Important AI Copilot 120 Important Twilio Top features 17/37 - 2-Way Messaging - Activity Tracking - AI Copilot - Alerts/Notifications - API - Automated Responses - Campaign Planning - Campaign Scheduling - Communication Management - Compliance Management - Consent Management - Contact Management - Customer Segmentation - Customizable Templates - Drip Campaigns - Engagement Tracking - Generative AI - Interaction Tracking - Keyword Tracking - Landing Pages/Web Forms - Marketing Automation - Mass Texting - Message Personalization - Mobile Coupons - Multi-Campaign - Multi-Language - Natural Language Processing - Open Rate Tracking - Polls/Voting - QR Codes - Reporting/Analytics - Reputation Management - Scheduled Messaging - Shortcodes - SMS Messaging - Text-to-Win - Third-Party Integrations [See all features](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#features) TextFree 7/37 - 2-Way Messaging - Activity Tracking - AI Copilot - Alerts/Notifications - API - Automated Responses - Campaign Planning - Campaign Scheduling - Communication Management - Compliance Management - Consent Management - Contact Management - Customer Segmentation - Customizable Templates - Drip Campaigns - Engagement Tracking - Generative AI - Interaction Tracking - Keyword Tracking - Landing Pages/Web Forms - Marketing Automation - Mass Texting - Message Personalization - Mobile Coupons - Multi-Campaign - Multi-Language - Natural Language Processing - Open Rate Tracking - Polls/Voting - QR Codes - Reporting/Analytics - Reputation Management - Scheduled Messaging - Shortcodes - SMS Messaging - Text-to-Win - Third-Party Integrations [See all features](https://www.capterra.com/p/203592/TextFree/#features) ### Recognition No recognitions have been awarded to Twilio No recognitions have been awarded to TextFree ### Deployment & support Twilio Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos TextFree Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Twilio - By Twilio - Located in United States - Founded in 2008 TextFree - By Pinger - Located in United States - Founded in 2006 ## Popular Comparisons [Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[4.39 (501)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) vs [SlickText](https://www.capterra.com/p/155430/SlickText-com/)[4.84 (268)](https://www.capterra.com/p/155430/SlickText-com/reviews/) $0.0079 Price $29/month 4.5 Features 4.7 4.1 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/155430-180158/SlickText-com-vs-Twilio-Communications-Platform) [Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[4.39 (501)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) vs [Omnisend](https://www.capterra.com/p/153508/Omnisend/)[4.73 (836)](https://www.capterra.com/p/153508/Omnisend/reviews/) $0.0079 Price $16/month 4.5 Features 4.5 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/153508-180158/Omnisend-vs-Twilio-Communications-Platform) [Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[4.39 (501)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) vs [Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[4.64 (524)](https://www.capterra.com/p/156699/Klaviyo/reviews/) $0.0079 Price $20/month 4.5 Features 4.6 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/156699-180158/Klaviyo-vs-Twilio-Communications-Platform) [Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[4.39 (501)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) vs [JustCall](https://www.capterra.com/p/157853/JustCall/)[4.13 (223)](https://www.capterra.com/p/157853/JustCall/reviews/) $0.0079 Price $29/month 4.5 Features 4.1 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/157853-180158/JustCall-vs-Twilio-Communications-Platform) [Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[4.39 (501)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) vs [EZ Texting](https://www.capterra.com/p/145848/Ez-Texting/)[4.44 (245)](https://www.capterra.com/p/145848/Ez-Texting/reviews/) $0.0079 Price $25/month 4.5 Features 4.3 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/145848-180158/Ez-Texting-vs-Twilio-Communications-Platform) [Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[4.39 (501)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) vs [Telnyx Suite](https://www.capterra.com/p/173804/Telnyx/)[4.75 (195)](https://www.capterra.com/p/173804/Telnyx/reviews/) $0.0079 Price $1/month 4.5 Features 4.7 4.1 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/173804-180158/Telnyx-vs-Twilio-Communications-Platform) [Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[4.39 (501)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) vs [Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[4.48 (17,565)](https://www.capterra.com/p/110228/MailChimp/reviews/) $0.0079 Price $13/month 4.5 Features 4.4 4.1 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/110228-180158/MailChimp-vs-Twilio-Communications-Platform) [Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[4.39 (501)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) vs [ClickSend](https://www.capterra.com/p/175783/ClickSend/)[4.32 (93)](https://www.capterra.com/p/175783/ClickSend/reviews/) $0.0079 Price $0.0226 4.5 Features 4.3 4.1 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/175783-180158/ClickSend-vs-Twilio-Communications-Platform) [Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[4.39 (501)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) vs [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (983)](https://www.capterra.com/p/113540/Bitrix24/reviews/) $0.0079 Price €61/month 4.5 Features 4.3 4.1 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/113540-180158/Bitrix24-vs-Twilio-Communications-Platform) [Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[4.39 (501)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) vs [Jira](https://www.capterra.com/p/19319/JIRA/)[4.44 (15,309)](https://www.capterra.com/p/19319/JIRA/reviews/) $0.0079 Price $7.91/month 4.5 Features 4.4 4.1 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/19319-180158/JIRA-vs-Twilio-Communications-Platform) [Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[4.39 (501)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) vs [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.34 (2,911)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) $0.0079 Price $12/month 4.5 Features 4.2 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/31898-180158/Constant-Contact-vs-Twilio-Communications-Platform) [Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[4.39 (501)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) vs [Squaretalk](https://www.capterra.com/p/219046/Squaretalk-Matrix/)[4.86 (101)](https://www.capterra.com/p/219046/Squaretalk-Matrix/reviews/) $0.0079 Price $25/month 4.5 Features 4.7 4.1 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/180158-219046/Twilio-Communications-Platform-vs-Squaretalk-Matrix)