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We serve companies that want to leverage conversational AI without all the usual hassle. The use cases are very varied, from HR to IT and marketing. Imagination is the limit.
The best fits are businesses that maintain steady monthly website traffic and use lead information to set appointments. We also partner with marketers who are interested in reselling white label chat.
What I liked the most about this software is that it has a competitive price and excellent qualities. After you learn it is easy to use, they have very good customer support.
Too many functionalities which can disturb for administrators.
These videos are fun, with the company mascot. Overall the team is responsive and very helpful.
My biggest issue was deleting things I created wrong and trying to recreate them.
Even if you have never worked with a chatbot before, creating it with Ideta is really suitable for everyone. The easy user interface and the operating options are great for beginners like me.
Sometimes you can struggle with UI, but they have many tutorials there.
Very responsive support and the help documentation keeps getting better and better. Overall; great experience both with the software and the team behind it.
The only downside in my opinion is their thinking behind the conversation flow building.
I appreciate the knowledgeable people who answer the chats; the prospects seem satisfied. Also, it is great that I only pay for actual "sales" leads.
The emails could be confusing, and the operators are not very customizable to the needs of different types of businesses. There also could be a lack of information retainment for reviewing overall.
The team at Apex are great. Easy setup and a great price.
However, the cost was a bit high, and there was a lack of customization and a lack of storing information for the overall reviews.
I receive transcripts of the calls so I can see that entire conversation. The ApexChat agents are fantastic.
In the beginning, we were charged for a few sales that were not accurate.
We don't have to worry about it. It is integrated with our CRM, Marketsharp, so all of our leads are in the system when we show up every morning.
The billing is a bit odd too. Sometimes you get an email about one cost and when you click into it, it's another cost.
Prioritize real-user-identified key features according to your needs to find your best fit.
Ideta
Blazeo
Top FeaturesIdeta
Blazeo
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