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Ideta vs Blazeo: Which is a better fit?

Updated on July 12th, 2024
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Summary
Features in Live Chat
17
31
  • Collaboration Tools
  • File Sharing
  • Offline Form
18
Best performer
31
  • Activity Dashboard
  • Chat/Messaging
  • CRM
User satisfaction
4.8
User reviews53
Ease of use
4.5
Functionality
4.7
Value for money
4.8
Customer support
4.9
4.8
User reviews14
Ease of use
4.6
Functionality
4.8
Value for money
4.8
Customer support
4.8
Price starts from
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

We serve companies that want to leverage conversational AI without all the usual hassle. The use cases are very varied, from HR to IT and marketing. Imagination is the limit.

The best fits are businesses that maintain steady monthly website traffic and use lead information to set appointments. We also partner with marketers who are interested in reselling white label chat.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
180199
5 screenshots
181555
4 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Activity Dashboard
207
Important
API
388
Important

Ideta

17/31
  • Activity Dashboard
  • Chat/Messaging
  • Contact Management
  • CRM
  • Document Storage
  • Email Management
  • Interaction Tracking
  • Real-Time Analytics
  • Real-Time Monitoring
  • Real-Time Notifications
  • Screen Sharing
  • Search/Filter
  • Support Ticket Management
  • Surveys & Feedback
  • API
  • Autoresponders
  • Canned Responses
  • Collaboration Tools
  • Customizable Branding
  • File Sharing
  • Geotargeting
  • Mobile Access
  • Multi-Channel Communication
  • Offline Form
  • Proactive Chat
  • Real-time Consumer-facing Chat
  • Reporting/Analytics
  • Single Sign On
  • Third-Party Integrations
  • Transcripts/Chat History
  • Transfers/Routing
See All features
Hide Live Chat Software Features -

Blazeo

Top Features
18/31
Show Live Chat Software Features +

Ideta

Blazeo

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Ideta
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Blazeo
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Ideta
  • By Ideta
  • Located in France
  • Founded in 2017
Blazeo
  • By Blazeo
  • Located in United States
  • Founded in 2008
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