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We serve companies that want to leverage conversational AI without all the usual hassle. The use cases are very varied, from HR to IT and marketing. Imagination is the limit.
Powered by ZoomInfo’s B2B data, ZoomInfo Chat perfectly balances highly-targeted, human-first experiences for your most important visitors.
What I liked the most about this software is that it has a competitive price and excellent qualities. After you learn it is easy to use, they have very good customer support.
Too many functionalities which can disturb for administrators.
These videos are fun, with the company mascot. Overall the team is responsive and very helpful.
My biggest issue was deleting things I created wrong and trying to recreate them.
Even if you have never worked with a chatbot before, creating it with Ideta is really suitable for everyone. The easy user interface and the operating options are great for beginners like me.
Sometimes you can struggle with UI, but they have many tutorials there.
Very responsive support and the help documentation keeps getting better and better. Overall; great experience both with the software and the team behind it.
The only downside in my opinion is their thinking behind the conversation flow building.
The integrations are super robust. We use the Slack/SFDC/Hubspot integrations and they all work seamlessly.
Difficult to find previous visitors who SDR has already connected to over slack.
The team is great in helping you iterate to achieve lead generation goals. I particularly enjoyed the monthly syncs and actions we took to help the metrics grow by >50% within 6 months.
Since it's a newer platform, the tool doesn't have the largest integration library. This hasn't been an issue for us since they aren't missing anything that is mission critical.
Using insent has been a great experience for us. Our top of the funnel strategy has been very effective, we are able to qualify our leads a lot better and then pass it on.
Super smart team, fast product iteration, and a great price point - plus the integrations that make ABM a snap - make for a great experience overall.
Ideta
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Ideta
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