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EmailLabs vs SendGrid: Which is a better fit?

Updated on February 2nd, 2025
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Summary
Key features rated by users
Features selected based on 14,560 reviews from Email Marketing users.
% Fit
Missing features
Not enough reviews
Feature ratings
Email Campaign Management
5.0
Campaign Scheduling
NA
Activity Dashboard
NA
Customizable Branding
NA
Mobile Optimization
NA
% Fit
Missing features
Not enough reviews
Feature ratings
Email Campaign Management
4.3
Campaign Scheduling
4.3
Activity Dashboard
NA
Customizable Branding
4.0
Mobile Optimization
4.2
User satisfaction
4.9
User reviews18
Ease of use
4.8
Functionality
4.9
Value for money
4.3
Customer support
5.0
4.2
User reviews745
Ease of use
4.1
Functionality
4.1
Value for money
4.0
Customer support
3.8
Price starts from
/user
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

EmailLabs serves all organisations that need e-mails to run and prosper. There is no distinction to company sizes. It can be a rising start-up or a well-established enterprise business.

Twilio SendGrid serves everyone from independent developers to enterprise level corporations. Anyone who needs to reliably send email from their application can use Twilio SendGrid.

User reviews
pros & cons
Not enough reviews
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
video-2b2b7173-08e9-420e-df6f-08dc32701445
David A
Executive Director
2.0

David: Hi, my name is David. I am a executive director at a political organization with about 10 employees, and I give SendGrid a two-star rating. Prior to SendGrid, we were using Mailgun but found that a lot of their customers that they were serving were bringing down the shared IP reputation values. I chose SendGrid because it is kind of known in the industry as the leading best, and lots of other colleagues at similar organizations recommended it. Getting started with SendGrid was pretty simple as far as the technical components, but when it came down to working with the team at SendGrid, we had a lot of difficulty with getting transparent information throughout the sales and onboarding process. We felt like we were being ignored because of the size of company we were, even though we were bringing a large amount of business to them. For anyone thinking about using SendGrid for their company kind of no matter the size, I really suggest you look elsewhere. There are a ton of options available in the space. And I think that especially as more of a mid-volume email sender, you're going to be ignored with what the SendGrid team could provide you, and they don't save any resources except for people that are willing to really go big with them.

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Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
A/B Testing
207
Important
Activity Dashboard
388
Important

EmailLabs

6/44
  • Activity Dashboard
  • AI Content Creation
  • API
  • Autoresponders
  • Campaign Analytics
  • Campaign Scheduling
  • CAN-SPAM Compliance
  • Click Tracking
  • Contact Management
  • Customer Journey Mapping
  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Drip Campaigns
  • Dynamic Content
  • Email Sequences
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • GDPR Compliance
  • HTML Editor
  • Image Library
  • Landing Pages/Web Forms
  • Lead Capture
  • Mobile Optimization
  • Multi-Channel Marketing
  • Multi-Language
  • Newsletter Management
  • Personalization
  • Preview Functionality
  • Process/Workflow Automation
  • Product Recommendations
  • Real-Time Analytics
  • ROI Tracking
  • Third-Party Integrations
  • WYSIWYG Editor
  • A/B Testing
  • Email Campaign Management
  • List Management
  • Reporting/Analytics
  • Subscriber Management
  • Template Management
See All features
Hide Email Marketing Software Features -

SendGrid

Top Features
26/44
Show Email Marketing Software Features +
EmailLabs
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
SendGrid
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
EmailLabs
  • By Vercom
  • Located in Poland
  • Founded in 2005
SendGrid
  • By Twilio
  • Located in United States
  • Founded in 2008
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