# Compare WhatsApp vs GroupMe 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare WhatsApp and GroupMe based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/180345-233886/WhatsApp-vs-GroupMe

---

# WhatsApp vs GroupMe Features and Cost Comparison

Last updated April 30th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

WhatsAppGroupMe2/4 selected

[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[4.7 (16,361)](https://www.capterra.com/p/180345/WhatsApp/reviews/)

[GroupMe](https://www.capterra.com/p/233886/GroupMe/)[4.3 (115)](https://www.capterra.com/p/233886/GroupMe/reviews/)

[## WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[4.7 (16,361)](https://www.capterra.com/p/180345/WhatsApp/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.8

Customer Service

4.3

Reviews Sentiment

Based on [16,361 reviews](#user-reviews)

Positive

15,674

Neutral

573

Negative

114

[## GroupMe](https://www.capterra.com/p/233886/GroupMe/)[4.3 (115)](https://www.capterra.com/p/233886/GroupMe/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.1

Ease of Use

4.5

Customer Service

4.1

Reviews Sentiment

Based on [115 reviews](#user-reviews)

Positive

98

Neutral

13

Negative

4

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 8,246 reviews from team communication software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Email Management

NA

File Management

NA

Project Management

4.3

Real-Time Chat

4.8

Workflow Management

NA

\--%Fit

Missing features

Feature ratings

Email Management

NA

File Management

NA

Project Management

NA

Real-Time Chat

4.5

Workflow Management

NA

User satisfaction

User satisfaction

4.7

User reviews[16,361](https://www.capterra.com/p/180345/WhatsApp/reviews/)

Ease of use

4.8

Functionality

4.6

Value for money

4.7

Customer support

4.3

User satisfaction

4.3

User reviews[115](https://www.capterra.com/p/233886/GroupMe/reviews/)

Ease of use

4.5

Functionality

4.1

Value for money

4.6

Customer support

4.1

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

WhatsApp is used by customer service departments, marketing teams, sales organizations, e-commerce companies, banks, retailers, and businesses seeking to engage customers at scale.

Best for

Not provided by vendor

## User reviews

Pros & cons

Maragaret L.

Owner

> "I enjoy using it for personal, but I also receive business notifications for my software updates, for new art masterclasses available and for keeping in touch with people..."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7077974)

VR

Verified Reviewer

IT Service Desk Analyst

> "It also relies heavily on a stable internet connection, so calls and messages can be unreliable in low‑signal areas, and the app can take up a lot of storage over time as..."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7101164)

Michael Z.

Owner

> "The call quality is solid, messages are delivered quickly, and features like voice notes, group chats, and media sharing make everyday communication convenient. While it’s not..."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7137312)

VR

Verified Reviewer

Team Lead

> "Being a simple chat app means there's no plugin ecosystem, no third party modules and no way to meaningfully extend the core interface (Unless reviewing business API's, which..."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7131246)

CT

Cameron T.

IT Service Desk Analyst

> "Whats App is a great messaging tool for use within the workplace for collaborative efforts or for personal use, providing lots of great services like texts, video calls and..."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7105479)

Zeeshan N.

Site Executive Officer

> "Its lack of ability to control , scams, phishing attempts and the spread of misinformation , especially in large Group Chats."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7061925)

Eromal R.

Network Senior Operations Specialist Americas

> "I appreciate that it functions as a comprehensive, centralized communications hub—it simplifies my daily life to have reliable international messaging, high-quality voice..."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7109162)

VR

Verified Reviewer

Software Engineer

> "Another downside is that it can take up a lot of storage over time, especially with frequent media sharing in chats and groups."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7143429)

VR

Verified Reviewer

Team Lead

> "It hosts a standardised library of media (Gifs, emojis, etc) that maps across to most platforms (apple, android, microsoft) universally."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7131246)

AG

Amita G.

Learning and Development Coordinator

> "That you cannot send messages or receive them if you don't have internet connection. When photos are send, I dislike the fact that the picture quality is reduced."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7097026)

VR

Verified Reviewer

Software Engineer

> "It is especially useful for quick conversations and group chats, and it rarely requires any effort to figure out how things work. Despite a few small issues like storage usage..."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7143429)

SB

Scott B.

Electrician

> "I’m frustrated that statuses can’t exceed 30 seconds, this is forcing me to cut long videos and post multiples clips which is unnecessary more step."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7147576)

JEP

Jennifer Elizabeth P.

Backend Developer

> "The new screen sharing during a video call has been one of the greatest features ever, it reduce a lot of stress during call for me."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7120321)

Seppe H.

Head of IT

> "Additionally, the limit on file sizes for high-quality video sharing can be frustrating when I need to send large documents or clips."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7148133)

Eromal R.

Network Senior Operations Specialist Americas

> "Finally, the ability to quickly share different media types (photos, documents, contacts, locations) is very well integrated and dependable."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7109162)

SM

Shriya M.

Assistant Trainee

> "Also, media like photos and videos can quickly take up a lot of storage, and the backup/restore process isn’t always smooth."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7119822)

Seppe H.

Head of IT

> "I also love the versatility of the desktop app, which allows me to stay connected and type much faster while I am working without needing to check my phone constantly."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7148133)

VR

Verified Reviewer

Computer Engineer

> "Also, backups are not always fully encrypted, and some updates introduce changes that may affect performance or privacy concerns due to its connection with Meta."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7088622)

IA

Islam A.

free lancer

> "it is amazing application help me to being in touch with all people and i can send a voice notes and typing to my friends and i can know my friends news and i wanted to hear..."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___6829307)

MGB

Mary Grace B.

Dance Instructor

> "Sometimes I find it hard to make a group chat with people who are not in my contacts, if there was a way to search someone's name without having them saved that might help?"

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7088747)

Bishal S.

relationship manager

> "rich media sharing, dependable group chats,robust end to end encryption for privacy, free, world wide communication."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7076862)

Maisie C.

owner

> "What I do not like is the uncertainty of if the other party received their message, and the poor notifications on my phone whenever their response was received"

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7132363)

Kian K.

Sales Manager

> "We have also been able to use the Whatsapp Business API to have the whatsapp available for each relevant person in the company via our CRM aswell."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7054041)

Kian K.

Sales Manager

> "Sometimes we get logged out from the sales teams side, and it's a hassle to have to scan the login from the main user everytime, however CRM stays connected."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7054041)

JA

Jess A.

Creative designer.

> "I like the video calls and the group chats too which allow to send messages to multiple people at the same time"

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7075716)

Ragupathy S.

Freelancer

> "The biggest issue is image compression. When I send a photo, the quality gets reduced significantly."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7060077)

Kassidy K.

Chiropractor

> "I love that it allows different group messages to allow team members to be involved in message threads that are applicable to them."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7095990)

TQ

Tom Q.

PSM

> "I work in a telecoms environment, and the number of customers I have coming in complaining of a button they can’t remove is more than I could imagine."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7071389)

TP

Tomica P.

Supervisor

> "It allows me to create as many group chats as possible and keep all the information within them."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7127782)

TW

Therrin W.

Tutor

> "Notifications can feel overwhelming, backup options are confusing, and privacy settings take effort to find at times no."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7102377)

Bliss B.

Administrative assistant Creative

> "What I like most is that all you need is an internet connection and you can chat , video call, or voice call anyone, anywhere It's an incredible value for money."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7087498)

CR

Cort R.

Data Analyst

> "Some limited functionality with group messaging and integration with data products limits it at times."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7132978)

RA

Rama A.

Freelance Graphic Designer

> "Messages are fast, voice and video calls run smoothly, and group chats help me centralize discussions with different teams."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7057845)

MW

Mauricio W.

Senior Sales Executive at WhiteWater, Inc.

> "Information gets buried in long threads, and I often have to move the important parts into other tools to track them properly."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7069207)

AM

Andy M.

NA

> "It keeps me in touch within the UK with my family who live 300 miles away be it video, text or phone calls that cost nothing to make."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7148110)

VR

Verified Reviewer

Software Engineer

> "What I like least about WhatsApp is the lack of strong customer support since there is no direct way to quickly resolve issues when something goes wrong."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7143429)

VR

Verified Reviewer

Team leader

> "One of the best features is the ability to send multiple images, videos, or documents at once — which saves a lot of time."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___6858131)

VR

Verified Reviewer

Team leader

> "There’s a major privacy concern that anyone can use another app or third-party tool to scan your QR code and easily access your WhatsApp on their own device, without your..."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___6858131)

SM

Shriya M.

Assistant Trainee

> "It makes communication easy with features like group chats, file sharing, and end-to-end encryption for privacy"

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7119822)

Abraham T.

Graphic designer

> "It sometimes loses data like messages, pictures etc if not properly backup before logging in to another device"

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7072602)

VR

Verified Reviewer

Digital coordinator

> "I loved that I now can contact friends and family internationally, that it is easy to use, and the ability to share videos and photos fairly well in addition to customizable..."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7114964)

Portia A.

Nurse

> "Sometimes notifications can be delayed and group chats can get a bit overwhelming and also the downloads."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7131665)

ANJ

Aja Nurse J.

Student Leader

> "Sharing environmental activities, updates, and links across platforms was simple, and students could join with one click."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7150822)

KW

Kayla W.

hr

> "sometimes there are connection issues when audio and video calling people the signal is not as strong"

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7127825)

OB

Oluwatobi B.

Graduate Teaching Assistant

> "Personally, I believe WhatsApp is the number one social media platform for chatting or messaging with friends and family through audio or video call."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7083771)

Michael Z.

Owner

> "Group chats can get messy quickly, and there aren’t many tools to properly manage or filter conversations."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7137312)

Lauren F.

Legal Secretary

> "I love the fairly new status feature where you can post images for all your contacts to see."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7109668)

TF

Tiffany F.

Customer service

> "Sometimes takes time to receive messages and sometimes the service barely works if you live out of city limits."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7057554)

TS

Tj S.

Physical therapy

> "Can create groups, good video and audio calling connections, encrypted messages."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7066122)

AA

Adamu A.

CEO

> "When I want to click to view my contacts display picture, I am redirected to their status page which is a bit frustrating."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___6822130)

JMH

Ja'Michael H.

Realtor

> "The ability to send photos, documents, and voice notes keeps conversations efficient."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7059874)

Omer D.

Translation

> "When you change your mobile phone you cant reach your previous messages, and it's really awful (yesterday my younger brother has experienced it)."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7054684)

EJ

Ethan J.

Auditor

> "The app allows for video calls and mobile calls using internet instead of data."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7129105)

AM

Ahmed M.

Freelancer

> "Lack of content control: WhatsApp does not provide any control over the content of messages sent through it, which sometimes causes unwanted content to reach the user, as well..."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___6781365)

RH

Ramona H.

Owner

> "I’ve used this App for personal messages, work messages, group chats (when I decided to go back to university for awhile) and even international communication, overall it’s..."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7084094)

WR

Will R.

SR. HR Operations Specialist

> "The group chats can sometimes become overwhelming with too many messages, and it can be difficult to keep up with conversations."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7131420)

VR

Verified Reviewer

Team leader

> "Recent updates like group chat invites and news broadcasting channels have made the app even more versatile and trustworthy. Despite the privacy issue, WhatsApp has been my..."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___6858131)

KF

Kelvin F.

Owner

> "When I post photos or videos in status, they lost their original quality even in the profile, the photo quality drops"

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___6870975)

MK

Maik K.

Content Creator

> "Sending direct messages, voice notes and high quality photos is fast and simple with WhatsApp."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7138260)

Cynthia R.

Therapist

> "Often times I get group invitations from folks I don't know and that sometimes can frustrate me but I'm able to decline requests."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7135950)

Andrew B.

Managing Director

> "It allows for a cheap way of strengthening our business reach and ease of use for our customers to contact us / keep updated. "

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7107059)

BT

Brianna T.

Lead Editor

> "Unfortunately you have to go into the settings and individually mute large group chats."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7125241)

Absana P.

Tier III Technician

> "It also allows for a large number of people to be in a group chat compared to other similar platforms."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7072013)

PP

Pronay P.

Consultant

> "There is a issue, I'm facing an issue where WhatsApp audio messages automatically switch from the external speaker to the call speaker, and the proximity sensor turns off the..."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___6529389)

JPN

Jean-Pierre N.

Instructional Designer

> "A very essential platform that helps those who cannot afford to make long-distance calls via landline phones."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7074274)

SK

Sam K.

Projects manager

> "The only minor issue is I don't always get notifications at work but because this is only at work I believe it to be the Wi-Fi as opposed to be App."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7103498)

SRF

Sara Ruth F.

Manager

> "I like that I can easily communicate with my contacts and I can share all kinds of information, such as videos, images, and even my location which is very useful for..."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___6761457)

RM

Rachael M.

Healthcare Entrepreneur

> "Sometimes notifications stop working and you need to uninstall and reinstall the app."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7081097)

Dionne Joy M.

Service Hub Representative

> "Messaging, voice calls, and video calls are all high quality, and I love WhatsApp and use it every day."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7068143)

RJ

Rashaad J.

Junior A and R Associate

> "Information can quickly be lost in conversations if ephemeral messages are enabled."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7135261)

LB

Lucky B.

Disign

> "What I like the most in WhatsApp is that we can contact people whether or not they are far away, I live distant from my family because of my examinations so this application..."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___6318567)

SRF

Sara Ruth F.

Manager

> "I don't like that you need a cell phone to be able to use it because when my mobile device breaks down I can no longer use the application, and while I am repairing or..."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___6761457)

KKF

Keise Kethlen F.

Home office

> "I really like it because of its many features, such as: switching between conversations, organizing conversations in folders, keeping frequent conversations, creating groups..."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___6564370)

BA

BISHNU A.

Project Engineer

> "The quality of the images or even videos seem a bit off compared to say like Viber."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7081398)

Stephanie W.

Owner

> "I like how customizeable the notifications are and that you can decide whether your messages show "read" or not."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7117513)

Parker W.

Teacher

> "The biggest downside for me is that it relies heavily on your phone number, which isn’t always ideal."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7137909)

SR

Sam R.

Residency Program Administrator

> "I especially love the voice message feature, where you can convey a good amount of information without typing a novel."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7118366)

AK

Andonis K.

Operations Co-ordinator

> "The lack of an official iPad/tablet app is a let down as it would fill a gap for syncing across all my devices"

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___6823366)

Eromal R.

Network Senior Operations Specialist Americas

> "The chat interface is clean and allows for easy organization with pinned chats and group management."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7109162)

MK

Maik K.

Content Creator

> "There is no way to post status videos longer than30 seconds."

[See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7138260)

[View Reviews](https://www.capterra.com/p/180345/WhatsApp/reviews/)

FH

Faith H.

Admin

> "Group me is a great way to connect teams and for admins to have an overview of mutiple departments while still..."

[See full review](https://www.capterra.com/p/233886/GroupMe/#Capterra___7093932)

JG

James G.

President

> "Unfortunately, many users in our group reported loss of access and many were kicked out of groups on the..."

[See full review](https://www.capterra.com/p/233886/GroupMe/#Capterra___7134553)

VR

Verified Reviewer

Director

> "I love groupie because I can keep in touch with a group of people for events, zooms, meetings, etc."

[See full review](https://www.capterra.com/p/233886/GroupMe/#Capterra___7077779)

Absana P.

Tier III Technician

> "Calling can be difficult since it uses Microsoft teams, and it does not have a video calling option."

[See full review](https://www.capterra.com/p/233886/GroupMe/#Capterra___7072839)

Absana P.

Tier III Technician

> "Compared to competitors GroupMe is the best for large groups, especially if some don't have SMS or are..."

[See full review](https://www.capterra.com/p/233886/GroupMe/#Capterra___7072839)

VR

Verified Reviewer

Director

> "It's clunky and it's kind of analog. And it comes through with everybody's messages. And it's hard to remove..."

[See full review](https://www.capterra.com/p/233886/GroupMe/#Capterra___7077779)

AO

Alan O.

Business Analyst

> "Ability to connect and communicate with large groups easily, especially for coordinating events or sharing..."

[See full review](https://www.capterra.com/p/233886/GroupMe/#Capterra___6838923)

CM

Clarissa M.

Assistant Softball Coach

> "The inability to search individual chats can make finding information difficult. And it can, at times, run slow..."

[See full review](https://www.capterra.com/p/233886/GroupMe/#Capterra___7014323)

JMH

Ja'Michael H.

Realtor

> "It’s great for teams, friend groups, or quick coordination without unnecessary complexity."

[See full review](https://www.capterra.com/p/233886/GroupMe/#Capterra___7059876)

LK

Lora K.

Owner Operator

> "It just ultimately created issues of baristas not seeing something really important in time so we had to stop..."

[See full review](https://www.capterra.com/p/233886/GroupMe/#Capterra___7140701)

BB

Bronwyn B.

Lab technician

> "I like that this one can be set up with texts as well as the app notifications. "

[See full review](https://www.capterra.com/p/233886/GroupMe/#Capterra___6858682)

Absana P.

Tier III Technician

> "Furthermore, it does have a low media quality since it uses native camera."

[See full review](https://www.capterra.com/p/233886/GroupMe/#Capterra___7072839)

JMH

Ja'Michael H.

Realtor

> "It’s easy to set up chats, add members, and keep communication organized."

[See full review](https://www.capterra.com/p/233886/GroupMe/#Capterra___7059876)

KT

Katie T.

Gymnastics Coach

> "Overall my experience with GroupMe has been positive, but I have had many frustrating moments when the app isn't..."

[See full review](https://www.capterra.com/p/233886/GroupMe/#Capterra___6671119)

LK

Lora K.

Owner Operator

> "I liked the Event section-- creating an event was fun and looked great."

[See full review](https://www.capterra.com/p/233886/GroupMe/#Capterra___7140701)

JN

Jacob N.

Participant

> "It is the people who send too many/irrelevant messages in the group that drive people off of platforms and group..."

[See full review](https://www.capterra.com/p/233886/GroupMe/#Capterra___6618907)

LY

Levi Y.

Sales Manager

> "I have been using it for many years and its ability to help me as for quotes from other companies has been great."

[See full review](https://www.capterra.com/p/233886/GroupMe/#Capterra___6803727)

JA

Jon A.

Owner

> "Constant issues adding members, erc. If you or members of the group don't have the app downloaded, messages can..."

[See full review](https://www.capterra.com/p/233886/GroupMe/#Capterra___6469889)

LL

Leah L.

Study Coordinator

> "I also like that there are more customizable options, even if not everyone has an iPhone."

[See full review](https://www.capterra.com/p/233886/GroupMe/#Capterra___6643655)

MM

Madison M.

Speech Language Pathology Assistant

> "I think there are occasional glitches on the platform and sometimes newest messages do not load right away...."

[See full review](https://www.capterra.com/p/233886/GroupMe/#Capterra___6802770)

MS

Matthew S.

Project Engineer and Manager

> "I like the convenience of having a chat on there to keep texts from getting full with large groups."

[See full review](https://www.capterra.com/p/233886/GroupMe/#Capterra___6719350)

RC

Ricardo C.

Independent Macbook Repair

> "No end to end encryption. If you are wanting to keep your communication private this is not the app."

[See full review](https://www.capterra.com/p/233886/GroupMe/#Capterra___6551971)

TH

Trae H.

Coach

> "Has allowed both work and leisure events to be planned and responded to seamlessly"

[See full review](https://www.capterra.com/p/233886/GroupMe/#Capterra___6542522)

JA

Jon A.

Owner

> "Even in locked group, spammers find their way in and have to be kicked."

[See full review](https://www.capterra.com/p/233886/GroupMe/#Capterra___6469889)

VR

Verified Reviewer

Head Photographer

> "GroupMe is one of the best communication apps that I know of and I surely have tried others that did not amount..."

[See full review](https://www.capterra.com/p/233886/GroupMe/#Capterra___7038086)

EJ

Emma J.

Fitness Instructor

> "It is the only app that I have ever accidentally sent a message to the wrong thread before."

[See full review](https://www.capterra.com/p/233886/GroupMe/#Capterra___6788650)

CT

Cody T.

Coach

> "It is the best app I have used for group communication and it makes things so easy."

[See full review](https://www.capterra.com/p/233886/GroupMe/#Capterra___6822140)

CR

Cheyenne R.

Student

> "Can be super glitchy at times."

[See full review](https://www.capterra.com/p/233886/GroupMe/#Capterra___6508387)

VR

Verified Reviewer

Head Photographer

> "Great for multi person communication."

[See full review](https://www.capterra.com/p/233886/GroupMe/#Capterra___7038086)

LS

Lauri S.

manager

> "The notifications can be overwhelming sometimes"

[See full review](https://www.capterra.com/p/233886/GroupMe/#Capterra___6651976)

VR

Verified Reviewer

Creative desing

> "You can try using it for a change from regularly used apps which will be interesting for sure."

[See full review](https://www.capterra.com/p/233886/GroupMe/#Capterra___6666585)

JA

Jon A.

Owner

> "Microsoft owns GroupMe and has not done significant improvements in YEARS. "

[See full review](https://www.capterra.com/p/233886/GroupMe/#Capterra___6469889)

AM

Angelika M.

Company Owner

> "It's very simple to use and has a lot of different tools that you can use besides just chat."

[See full review](https://www.capterra.com/p/233886/GroupMe/#Capterra___6823557)

BA

Bob A.

Pastor for Education and Administration

> "It’s less intuitive than Apple Messages."

[See full review](https://www.capterra.com/p/233886/GroupMe/#Capterra___6590178)

LL

Leah L.

Study Coordinator

> "I have used GroupMe to stay in touch with multiple groups of people."

[See full review](https://www.capterra.com/p/233886/GroupMe/#Capterra___6643655)

AS

Akiya S.

Entrepreneurship

> "It just seems very outdated and slower in my opinion"

[See full review](https://www.capterra.com/p/233886/GroupMe/#Capterra___6437534)

AS

Audra S.

Owner

> "Easy communication for large groups that need to share information without sharing contact info"

[See full review](https://www.capterra.com/p/233886/GroupMe/#Capterra___6762962)

RP

Rachel P.

Crochet Artist

> "Sometimes it's difficult to get in and navigate the actual account for each person."

[See full review](https://www.capterra.com/p/233886/GroupMe/#Capterra___4856434)

JZ

Jesse Z.

Software Engineer

> "It is easy to join and create groups and also add other members."

[See full review](https://www.capterra.com/p/233886/GroupMe/#Capterra___6879609)

MB

Matt B.

Coach

> "The web based app doesn’t always work when adding numbers."

[See full review](https://www.capterra.com/p/233886/GroupMe/#Capterra___4996564)

BB

Bronwyn B.

Lab technician

> "It's easy to keep deiffernt groups separate and organized."

[See full review](https://www.capterra.com/p/233886/GroupMe/#Capterra___6858682)

RD

Reema D.

Associate Director

> "There were no pinning feature, no admin moderation options, etc. And there isn't a desktop version to be used in..."

[See full review](https://www.capterra.com/p/233886/GroupMe/#Capterra___4577640)

AS

Audra S.

Owner

> "Overall, it is good app offering a free option for large group communication"

[See full review](https://www.capterra.com/p/233886/GroupMe/#Capterra___6762962)

VR

Verified Reviewer

Math Teacher

> "It makes it hard when multiple discussions are going on, there is not a way to keep them separate and organized"

[See full review](https://www.capterra.com/p/233886/GroupMe/#Capterra___3853301)

MI

Mary I.

Resident Services Manager

> "Very easy to use, and was easy to make new groups, and it was great since the chats could be named, so that when..."

[See full review](https://www.capterra.com/p/233886/GroupMe/#Capterra___6657712)

CR

Caitlyn R.

Editor-In-Chief

> "There is an issue with bugs, lagging, and crashing."

[See full review](https://www.capterra.com/p/233886/GroupMe/#Capterra___4063300)

AT

Anna T.

Den Leader

> "I love that it texts you when someone sends a message to your group chat."

[See full review](https://www.capterra.com/p/233886/GroupMe/#Capterra___6540409)

VR

Verified Reviewer

College and Career Navigator

> "the messages get jumbled up, so I have to open the app. "

[See full review](https://www.capterra.com/p/233886/GroupMe/#Capterra___3543866)

LY

Levi Y.

Sales Manager

> "I was able to have hyperlinks in there to that help me."

[See full review](https://www.capterra.com/p/233886/GroupMe/#Capterra___6803727)

VR

Verified Reviewer

Math Teacher

> "Communication in this software can not be easily organized."

[See full review](https://www.capterra.com/p/233886/GroupMe/#Capterra___3853301)

AG

Ashley G.

Coordinator

> "It is more simple than emailing a question and the response can be directly replied to."

[See full review](https://www.capterra.com/p/233886/GroupMe/#Capterra___6331704)

AW

Allie W.

Program Coordinator

> "I've struggled and have had to had others remove me from it since it wouldn't let me."

[See full review](https://www.capterra.com/p/233886/GroupMe/#Capterra___3923520)

Frankie S.

Consultant

> "This application has been great for both professional and personal use."

[See full review](https://www.capterra.com/p/233886/GroupMe/#Capterra___6882681)

ER

Emily R.

Teacher

> "It can get overwhelming with a large group."

[See full review](https://www.capterra.com/p/233886/GroupMe/#Capterra___3563151)

DG

Dawn G.

Child Care Registrar

> "I love how easy it is to use and that you can set up different groups within the application to communicate with..."

[See full review](https://www.capterra.com/p/233886/GroupMe/#Capterra___6587386)

CR

Caitlyn R.

Editor-In-Chief

> "Also, it is very difficult to get help from support."

[See full review](https://www.capterra.com/p/233886/GroupMe/#Capterra___4063300)

JA

Jon A.

Owner

> "It really could be a dominating app in this segment if it would get some serious attention from the developers."

[See full review](https://www.capterra.com/p/233886/GroupMe/#Capterra___6469889)

KL

Kaleena L.

Sr. Communications Consultant

> "I couldn’t stand getting two notifications of the same message every time someone using GroupMe sent a message."

[See full review](https://www.capterra.com/p/233886/GroupMe/#Capterra___3344481)

Halima M.

Student

> "I do like how simple it is to use, and it's not all over the place and complexed."

[See full review](https://www.capterra.com/p/233886/GroupMe/#Capterra___6863703)

RS

Ryan S.

Regional Leader

> "Sometimes inviting people to group chats become a bit of a struggle, mostly when they have never used or..."

[See full review](https://www.capterra.com/p/233886/GroupMe/#Capterra___3180997)

JA

Jon A.

Owner

> "I appreciate that the app helps our group stay in communication. "

[See full review](https://www.capterra.com/p/233886/GroupMe/#Capterra___6469889)

LP

Laura P.

Professor

> "Sometimes the notifications turn off without me knowing it and I've missed a few messages that way."

[See full review](https://www.capterra.com/p/233886/GroupMe/#Capterra___3343043)

DV

Drea V.

MA

> "Group me is a great app to communicate with work / sports teams."

[See full review](https://www.capterra.com/p/233886/GroupMe/#Capterra___6729631)

DS

Dania S.

Student

> "That it is not user friendly very difficult to set up and create or edit groups."

[See full review](https://www.capterra.com/p/233886/GroupMe/#Capterra___3258284)

LY

Levi Y.

Sales Manager

> "It just helps me stay more organized."

[See full review](https://www.capterra.com/p/233886/GroupMe/#Capterra___6803727)

Nick S.

Founder and Executive Director

> "It doesn't have many features."

[See full review](https://www.capterra.com/p/233886/GroupMe/#Capterra___3161856)

JN

Jacob N.

Participant

> "A nice alternative when not everyone has an iPhone."

[See full review](https://www.capterra.com/p/233886/GroupMe/#Capterra___6618907)

TT

Tina T.

Office Manager

> "I don't think there are any features that I don't like about this product."

[See full review](https://www.capterra.com/p/233886/GroupMe/#Capterra___3185929)

[View Reviews](https://www.capterra.com/p/233886/GroupMe/reviews/)

## User interface

[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)

4.69 (16,361)

[GroupMe](https://www.capterra.com/p/233886/GroupMe/)

4.35 (115)

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity/News Feed

120

Important

WhatsApp

Top features

14/38

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity/News Feed
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audio Calls
-   Calendar Management
-   Calendar Sync
-   Collaboration Tools
-   Commenting/Notes
-   Contact Management
-   Content Management
-   Customizable Branding
-   Data Import/Export
-   Discussions/Forums
-   Document Management
-   Drag & Drop
-   Email Management
-   File Management
-   File Sharing
-   Generative AI
-   Meeting Management
-   @mentions
-   Mobile Access
-   Progress Tracking
-   Project Management
-   Real-Time Chat
-   Real-Time Updates
-   Reminders
-   Reporting & Statistics
-   Search/Filter
-   Single Sign On
-   Surveys & Feedback
-   Task Management
-   Third-Party Integrations
-   Video Conferencing
-   Workflow Management

[See all features](https://www.capterra.com/p/180345/WhatsApp/#features)

GroupMe

10/38

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity/News Feed
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audio Calls
-   Calendar Management
-   Calendar Sync
-   Collaboration Tools
-   Commenting/Notes
-   Contact Management
-   Content Management
-   Customizable Branding
-   Data Import/Export
-   Discussions/Forums
-   Document Management
-   Drag & Drop
-   Email Management
-   File Management
-   File Sharing
-   Generative AI
-   Meeting Management
-   @mentions
-   Mobile Access
-   Progress Tracking
-   Project Management
-   Real-Time Chat
-   Real-Time Updates
-   Reminders
-   Reporting & Statistics
-   Search/Filter
-   Single Sign On
-   Surveys & Feedback
-   Task Management
-   Third-Party Integrations
-   Video Conferencing
-   Workflow Management

[See all features](https://www.capterra.com/p/233886/GroupMe/#features)

### Recognition

WhatsApp is recognized as a top-rated tool in 2 Capterra Shortlist reports

Best Value Live ChatSoftware (2026) 

GroupMe is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

WhatsApp

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

GroupMe

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

WhatsApp

-   By WhatsApp
-   Located in United States
-   Founded in

GroupMe

-   By Microsoft
-   Located in United States
-   Founded in 1975

## Popular Comparisons

[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[4.69 (16,361)](https://www.capterra.com/p/180345/WhatsApp/reviews/)

vs

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Contact vendor for pricing

Price

$8.75/month

4.6

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4.6

4.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/135003-180345/Slack-vs-WhatsApp)

[GroupMe](https://www.capterra.com/p/233886/GroupMe/)[4.35 (115)](https://www.capterra.com/p/233886/GroupMe/reviews/)

vs

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Contact vendor for pricing

Price

$4/month

4.1

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4.4

4.5

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/168668-233886/Microsoft-Teams-vs-GroupMe)

[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[4.69 (16,361)](https://www.capterra.com/p/180345/WhatsApp/reviews/)

vs

[LiveChat](https://www.capterra.com/p/62194/LiveChat/)[4.64 (1,723)](https://www.capterra.com/p/62194/LiveChat/reviews/)

Contact vendor for pricing

Price

$25/month

4.6

Features

4.5

4.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/62194-180345/LiveChat-vs-WhatsApp)

[GroupMe](https://www.capterra.com/p/233886/GroupMe/)[4.35 (115)](https://www.capterra.com/p/233886/GroupMe/reviews/)

vs

[Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,110)](https://www.capterra.com/p/135003/Slack/reviews/)

Contact vendor for pricing

Price

$8.75/month

4.1

Features

4.6

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/135003-233886/Slack-vs-GroupMe)

[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[4.69 (16,361)](https://www.capterra.com/p/180345/WhatsApp/reviews/)

vs

[LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.68 (1,784)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Contact vendor for pricing

Price

$15/month

4.6

Features

4.6

4.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/102188-180345/LiveAgent-vs-WhatsApp)

[GroupMe](https://www.capterra.com/p/233886/GroupMe/)[4.35 (115)](https://www.capterra.com/p/233886/GroupMe/reviews/)

vs

[Telegram](https://www.capterra.com/p/180347/Telegram/)[4.66 (6,420)](https://www.capterra.com/p/180347/Telegram/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.1

Features

4.6

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/180347-233886/Telegram-vs-GroupMe)

[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[4.69 (16,361)](https://www.capterra.com/p/180345/WhatsApp/reviews/)

vs

[Text Request](https://www.capterra.com/p/167015/Text-Request/)[4.63 (1,193)](https://www.capterra.com/p/167015/Text-Request/reviews/)

Contact vendor for pricing

Price

$59/month

4.6

Features

4.5

4.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/167015-180345/Text-Request-vs-WhatsApp)

[GroupMe](https://www.capterra.com/p/233886/GroupMe/)[4.35 (115)](https://www.capterra.com/p/233886/GroupMe/reviews/)

vs

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,213)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Contact vendor for pricing

Price

$29/month

4.1

Features

4.5

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/153140-233886/Connecteam-vs-GroupMe)

[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[4.69 (16,361)](https://www.capterra.com/p/180345/WhatsApp/reviews/)

vs

[Tidio](https://www.capterra.com/p/144040/Tidio-Chat/)[4.73 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/)

Contact vendor for pricing

Price

$0/month

4.6

Features

4.6

4.8

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/144040-180345/Tidio-Chat-vs-WhatsApp)

[GroupMe](https://www.capterra.com/p/233886/GroupMe/)[4.35 (115)](https://www.capterra.com/p/233886/GroupMe/reviews/)

vs

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Contact vendor for pricing

Price

$7/month

4.1

Features

4.6

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/233886-247901/GroupMe-vs-Google-Workspace)

[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[4.69 (16,361)](https://www.capterra.com/p/180345/WhatsApp/reviews/)

vs

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Contact vendor for pricing

Price

$20/month

4.6

Features

4.5

4.8

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/169505-180345/Zoho-Desk-vs-WhatsApp)

[GroupMe](https://www.capterra.com/p/233886/GroupMe/)[4.35 (115)](https://www.capterra.com/p/233886/GroupMe/reviews/)

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Contact vendor for pricing

Price

$6/month

4.1

Features

4.3

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/176572-233886/Google-Hangouts-vs-GroupMe)